QuinBook

What QuinBook does

QuinBook is a vertical SaaS platform purpose-built for leisure and experience-based attractions, offering an integrated suite for booking and ticketing, CRM, marketing automation, staff scheduling, and accounting. Originally developed in 2016 by the operators of the Twisted Rooms escape venues in Hamburg after they found existing market tools inadequate, the product has since expanded to serve laser tag, mini golf, bowling, climbing parks, museums, castles, nature parks, trampoline centers, VR experiences, and event organizers. Core platform capabilities include a smart calendar with double-booking prevention, dynamic and tiered pricing, a white-label ticket shop, a voucher system, a Rule Manager for automated customer communication, and a Review Multiplier for reputation management; the underlying stack is a web-based, mobile-responsive SaaS hosted in Germany with SSL/TLS encryption, daily backups, full Read & Write REST APIs, and a Zapier connector.

The commercial model is a flat per-location monthly SaaS subscription with four tiers (€159 to €359 per month for Plans A through C, plus custom enterprise pricing for Plan D covering 50+ users and 10+ experiences), billed monthly with no revenue share, no transaction fees from QuinBook, and no long-term lock-in. Go-to-market combines a self-serve product-led motion via quinbook.com with a parallel 'Request a Demo' enterprise channel for larger multi-location operators, supported by content/SEO marketing, newsletter outreach, and community-led referrals originating from the founders' own operator network. The company is privately held under the parent WOIZZER AG (a German Aktiengesellschaft registered in Hamburg) and reports no external institutional funding, with leadership held by co-founders Heiko Fuchs and Albert Hollenbach and Supervisory Board Chair Axel Strehlitz.

Name

QuinBook

Legal name

WOIZZER AG

Website

https://quinbook.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

QuinBook is a Hamburg-based vertical SaaS platform providing an all-in-one booking, CRM, marketing, staff management, and accounting suite for escape rooms and other leisure attractions, sold as a per-location monthly subscription worldwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Location-based): QuinBook generates revenue primarily through monthly SaaS subscription fees charged per location. The pricing is a flat rate model with no revenue sharing or hidden costs. Four tiers are offered based on user account count and number of experiences/activities, ranging from €159/month (Plan A: 9 users, 3 experiences) to custom pricing for enterprise (Plan D: 50+ users, 10+ experiences). Monthly billing with no long-term lock-in contracts—cancellation is available monthly.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

QuinBook is an all-in-one SaaS platform for leisure and events operators that combines a booking and ticketing system, CRM, marketing tools, staff management, and accounting into a single cloud-based solution. It enables escape room operators, laser tag venues, mini golf, bowling, climbing parks, museums, and event organisers to manage reservations, prevent double bookings, automate customer communications, schedule staff, process payments via PayPal and Stripe, and run marketing campaigns from one hub. The product is sold as a per-location monthly subscription with tiered plans.

Product overview

QuinBook is a unified all-in-one SaaS platform for the leisure and events industry, combining a Booking System, Experience Management (CRM), and Staff Management modules into a single solution. The platform is offered through four pricing tiers (Plan A through D) ranging from €159 to €359/month based on user accounts and experience counts. Key features include the Ticket Shop (customizable white-label booking interface), Voucher System, Rule Manager for automated communications, Review Multiplier for reputation management, and Marketing Boost for campaign automation. Operated by Woizzer AG and founded in Hamburg in 2016.

Differentiator

Problem solved

Functional benefit

Products and services

• QuinBook Platform The complete booking and management suite for the leisure and events industry — an all-in-one SaaS platform integrating ticketing, booking, marketing, CRM, staff management and accounting. Sold per location on tiered monthly plans to leisure operators worldwide.
• Booking System Smart booking management enabling direct bookings on the operator's website or inside the QuinBook backend, including appointment diary, ticket shop, voucher system, shopping basket and analytics, with smart reservation to prevent double bookings.
• Experience Management Centralised module for CRM, customer feedback, marketing boost, emailing suite and accounting, consolidating daily operations into a single place for leisure operators.
• Staff Management Hassle-free staff coordination covering shift scheduling, task management, time tracking, staff profiles, internal communication and calendar synchronisation, replacing spreadsheets with digital staff management.

Quantifiable outcome

• Vouchers account for approximately 10% of monthly revenue on average—often doubling in December for many operators. After three years, approximately half of all vouchers are typically redeemed.
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• PayPalcoreTechnology or IntegrationPayPal is integrated as an external payment processing provider. Transactions are processed directly via PayPal at their standard rates, settled directly between the merchant and PayPal. Part of QuinBook's commitment to fair pricing with no transaction fees from QuinBook itself.
• StripecoreTechnology or IntegrationStripe serves as the primary payment processing provider alongside PayPal. Flexible pricing with secure payment processing backed by detailed financial reports and analytics. External payment providers charge their standard rates, settled directly with them.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• FareHarbor: Booking software for tours, activities, and attractions. Closest functional analog to QuinBook: serves escape rooms, attractions, and experience operators with booking, CRM, payments, and channel management, but at significantly larger scale and owned by Booking Holdings.
• Bokun (Tripadvisor): Booking and channel management software for tours, activities, and attractions, owned by Tripadvisor. Competes with QuinBook for the same operator segment and adds marketplace distribution through Viator.
• Checkfront: Booking management platform for tours, activities, and attractions. Directly comparable to QuinBook in feature scope (booking, CRM, payments) and target customer profile (independent experience operators).
• Regiondo: Booking system for tours, activities, and leisure attractions, headquartered in Germany. Direct peer to QuinBook with overlapping target market of European leisure operators and similar pricing-tier structure.
• Rezdy: Booking and distribution software for tours, activities, and rentals. Direct competitor to QuinBook in vertical SaaS for experience operators, with broader channel integrations to OTAs.
• Peek (Peek Pro): Software-plus-marketplace platform for tours, activities, and attractions. Comparable to QuinBook in serving experience operators with booking and operations software, but differentiates via integrated consumer demand through its marketplace.
• Xola: Booking, payment, and marketing platform for tours, activities, and attractions. Directly comparable to QuinBook in vertical focus, SMB customer base, and bundled booking-plus-marketing feature set.
• TrekkSoft (now Bokun-adjacent / Ventrata): Booking and reservation software for tours and activity providers (TrekkSoft transitioned into Ventrata). Comparable feature set and customer profile to QuinBook in the experience-operator SaaS niche.

Emerging players

• Bookeo: Online booking and scheduling software for tours, activities, classes, and rentals. Functional peer to QuinBook for SMB experience operators, though with a more horizontal feature set.
• Ticket Tailor: Event ticketing and box-office software for attractions and event organizers. Overlaps with QuinBook on ticketing and event booking workflows for SMB leisure customers, though less verticalized on operational management.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QuinBook