What ORS does

ORS (The ORS Group Pty Ltd) is a family-owned Australian multidisciplinary allied health, employment and workplace rehabilitation provider founded in 1992 and headquartered in Gosford, NSW. The company delivers Positive Behaviour Support, Psychological Services (including CBT-E for eating disorders and neuroaffirming CBT), Occupational Therapy, Speech Pathology, Dietetics, Early Childhood Supports, Employment Services (Inclusive Employment Australia and NDIS Employment Supports), Workplace Rehabilitation and Health, and an Employee Assistance Program. It operates 21+ physical offices across NSW, VIC, WA, QLD and ACT and serves 20,000+ Australians annually through a workforce of 800+ staff including 700+ clinicians and practitioners. Eatsense by ORS operates as a specialised dietetics sub-brand at Erina, NSW.

Name

ORS

Legal name

The ORS Group Pty Ltd

Website

https://orsgroup.com.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

ORS (The ORS Group) is a family-owned Australian multidisciplinary allied health, employment and workplace rehabilitation provider founded in 1992, serving 20,000+ clients annually via 21+ offices and national Telehealth across NDIS, Medicare, SIRA, private and government funding pathways.

Ownership category

akta.pro rank

Product category

Allied Health and Disability Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

akta.pro secondary industries

Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF), Balance, Fall Prevention & Gait Training In-Home (HSABADAH), Orthopedics & Sports Medicine Telemedicine Platforms (HLALAGAO)

Keywords

• Allied health services
• Workplace rehabilitation
• Positive behaviour support
• NDIS provider
• Employment services

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices25 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. NDIS Services: Registered NDIS provider delivering behaviour support, allied health, and employment services to participants with plans managed by NDIA, plan managers, or self-managed. Services include Positive Behaviour Support, Psychology, Occupational Therapy, Speech Pathology, Dietetics, and Employment Services.
2. Medicare-Funded Services: Psychology, dietetics, speech pathology and occupational therapy services accessed through Medicare-funded pathways including Better Access and GP Chronic Condition Management Plans. Rebates available to reduce out-of-pocket costs.
3. Private & Self-Funded Services: Assessment, diagnostic and intervention services for ADHD, autism, mental health, communication, functional and educational needs. Private health rebates may be available for eligible services.
4. Workplace Rehabilitation: Workplace rehabilitation services for workers recovering from injury or illness, with expertise in psychological injuries. Referrals from insurers, employers, or GPs through workers compensation schemes.
5. Government-Funded Services: Assessment and therapy services for children, young people and adults funded through state and federal government programs, including SIRA Workers Compensation and CTP claims.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

ORS delivers multidisciplinary allied health, employment, and workplace rehabilitation services across Australia through in-person consultations at 21+ offices and national Telehealth. Service lines include Positive Behaviour Support, Psychology, Occupational Therapy, Speech Pathology, Dietetics, Early Childhood Supports, NDIS Employment Supports, Inclusive Employment Australia, Workplace Rehabilitation and Health, and an Employee Assistance Program, funded via NDIS, Medicare, workers compensation, and private pathways.

Product overview

ORS is a multidisciplinary allied health, employment, and workplace rehabilitation services provider operating as a unified platform with multiple service lines delivered across 20+ physical locations in NSW, VIC, WA, QLD, and ACT, plus national Telehealth coverage. The core portfolio comprises Positive Behaviour Support, Psychological Services (including specialised CBT-E for eating disorders and neuroaffirming CBT for autism), Occupational Therapy, Speech Pathology, and Dietetics, supported by Key Worker Early Childhood Supports. Employment services include Inclusive Employment Australia and NDIS Employment Supports (Finding and Keeping a Job). Workplace Rehabilitation and Health provides return-to-work services, while the Employee Assistance Program offers organisational psychology support. Eatsense by ORS is a sub-brand providing specialised dietetic and eating disorder services. Services are accessible through multiple funding pathways: NDIS (including Specialist Behaviour Support and Early Childhood Support), Medicare (Better Access, Chronic Condition Management, Eating Disorder Plans), private/self-funded, workers compensation (SIRA), and government-funded programs. PACE is the NDIA's electronic system ORS uses for NDIS plan management.

Differentiator

Problem solved

Functional benefit

Brands

• Eatsense by ORS: Dietetics and Psychology services, particularly focused on eating disorders and women's health

Products and services

• Positive Behaviour Support Behaviour support services for individuals with disability, focusing on building skills, independence, and reducing behaviours of concern through person-centred strategies. Delivered to NDIS participants (NDIA Managed, Plan-Managed, or Self-Managed) by ORS's multidisciplinary Positive Behaviour Support practitioners.
• Psychological Services Clinical psychology services for NDIS participants, Medicare-referred patients, and private/self-funded clients, covering psychological therapy, cognitive assessments, and specialised treatments including CBT-E for eating disorders and neuroaffirming CBT for autistic individuals.
• Occupational Therapy Occupational therapy services addressing functional capacity, sensory processing, home modifications, assistive technology, and skill building for daily living and community participation for NDIS, Medicare, and private clients.
• Speech Pathology Speech pathology services for communication and swallowing assessment and therapy, including augmentative and alternative communication (AAC) support for NDIS, Medicare, and private clients across the lifespan.
• Dietetics Dietetic services including nutrition assessment, dietary therapy, eating disorder support, and specialised programs for NDIS participants, Medicare-referred patients, and private clients.
• Key Worker Early Childhood Supports Early intervention services for children delivered under the NDIS Early Childhood Supports registration, building functional independence and social participation through capacity-building assessment and ongoing key-worker intervention.
• Inclusive Employment Australia Government-funded employment support program helping people with disability prepare for, find, and maintain meaningful employment through job development, workplace support, and employer liaison.
• NDIS Employment Supports (Finding and Keeping a Job) NDIS-funded employment services supporting participants to find employment, develop work skills, and maintain sustainable employment through job preparation, employer engagement, and post-placement support.
• Workplace Rehabilitation and Health Return-to-work and workplace rehabilitation services for injured workers referred through SIRA Workers Compensation, CTP, employers, and GPs, including vocational assessment, workplace assessment, and return-to-work planning, with particular expertise in psychological injury outcomes.
• Employee Assistance Program Workplace psychological counselling and support services for employees of contracting organisations, addressing mental health, stress, and workplace challenges through confidential EAP delivery.
• Eatsense by ORS Specialised dietetic and psychology clinic operated by ORS on the Central Coast (Erina), focusing on eating disorders, psychological treatments, and women's health dietetics as a wholly-owned sub-brand.
• Telehealth National virtual delivery of ORS allied health services via video consultation, including psychology, speech pathology, occupational therapy, and other disciplines for clients unable to attend in person, particularly in rural and remote areas.

Quantifiable outcome

• 20,000+ Australians supported every year
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• NDIS (National Disability Insurance Scheme)coreOthersNDIS is the primary government funding body for ORS services. ORS is a registered NDIS provider with registration for Specialist Behaviour Support and Early Childhood Support. Services are delivered to NDIS participants who are NDIA Managed, Plan-Managed, or Self-Managed.
• Medicare (Services Australia)coreOthersMedicare provides rebates for psychology, dietetics, speech pathology and occupational therapy services through Better Access and GP Chronic Condition Management Plans. ORS processes Medicare rebates for eligible clients.
• State Insurance Regulatory Authority (SIRA)coreOthersSIRA funds psychological counselling and workplace rehabilitation services for workers with diagnosed mental health conditions on active Workers Compensation claims. ORS has particular expertise in psychological injury return-to-work outcomes.
• One CommunityminorOthersListed as a community partner/organisation ORS collaborates with in the disability sector.
• ArumaminorOthersDisability services provider listed as a community partner/organisation.
• Able+minorOthersListed as a community partner/organisation ORS works with in the disability sector.
• Eatsense by ORScoreOthersEatsense is a subsidiary/dietetic service brand under ORS, located at Erina (NSW) and provides specialised dietetic services including psychological therapy for eating disorders. Part of ORS's multidisciplinary service offering.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Life Without Barriers: One of Australia's largest disability and community services providers, delivering NDIS supports across allied health, accommodation, and employment — a broad incumbent whose service portfolio competes for the same NDIS-funded participants as ORS.
• APM Group: Australia's largest diversified employment services, disability, and workplace rehabilitation group. Overlaps ORS's employment support, NDIS allied health, and workers compensation rehabilitation services at greater scale and capital depth.
• Aruma: National disability services provider formed from the merger of House With No Steps and Scope, offering NDIS supports including allied health, employment, and behaviour support — direct competitor for disability-funded service contracts in overlapping geographies.

Direct peers

• Ability Action Australia: NDIS-registered allied health provider (part of APM Group) offering occupational therapy, physiotherapy, speech pathology, dietetics, and behaviour support — a same-vertical, same-funding-pathway competitor to ORS across multiple Australian states.
• Royal Rehab: Australian rehabilitation services provider spanning inpatient, community, and disability therapy — comparable to ORS's multidisciplinary allied health and workplace rehabilitation offerings across NSW and ACT.
• Northcott: NSW-based disability services provider delivering allied health, behaviour support, and employment programs under NDIS — comparable to ORS in service mix and participant segment, with similar geographic overlap in NSW.
• Konekt: Australian workplace rehabilitation and injury management provider (now part of APM), specialising in SIRA workers compensation and return-to-work outcomes — directly overlaps ORS's psychological injury and workplace rehabilitation service line.
• Everyday Independence: Australian NDIS-registered multidisciplinary allied health provider delivering occupational therapy, speech pathology, physiotherapy and positive behaviour support — directly overlapping ORS's core service mix into the same NDIS participant base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/orsgroup
• Facebookfacebook.com/ORSGroup
• LinkedInau.linkedin.com/company/ors_group
• Instagraminstagram.com/ors_group
• TikToktiktok.com/@ors_group
• Xx.com/ors_group_

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ORS