What Doktersdienst Groningen does

Doktersdienst Groningen, now operating under the name DokNoord Huisartsenspoedpost, is a regional Dutch healthcare provider that delivers after-hours urgent general practitioner (GP) services across the Groningen province in the northeastern Netherlands. The organization serves the general public for urgent but non-life-threatening medical conditions that arise outside of regular GP office hours, covering evenings, nights, weekends, and holidays. Patients access the service primarily by calling a dedicated emergency line (088 330 1 330), where they first speak with a NAW-assistant who records personal details and performs an initial urgency assessment; based on this triage, patients are categorized and receive callbacks from triagists or GPs, with critical cases prioritized. Multilingual support is available in Dutch, English, Arabic, Turkish, German, and Ukrainian.

Name

Doktersdienst Groningen

Legal name

DokNoord Huisartsenspoedpost

Website

https://doktersdienstgroningen.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Doktersdienst Groningen, operating as DokNoord Huisartsenspoedpost, provides after-hours urgent GP care across the Groningen province in the Netherlands. Patients access the service via a dedicated emergency phone line and five regional posts, with care funded through the Dutch public health insurance framework.

Ownership category

akta.pro rank

Headquarters

HQ city

Groningen

HQ country

Netherlands

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Public healthcare funding: Emergency GP services funded through Dutch public healthcare system and health insurance frameworks. The organization operates as part of regional healthcare infrastructure funded by statutory healthcare arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Doktersdienst Groningen operates DokNoord Huisartsenspoedpost, providing after-hours and emergency general practitioner (GP) services to residents of the Groningen region in the Netherlands. Patients access care via a centralized 24/7 triage telephone line that routes cases through an NAW-assistant, a triagist, and a GP, with in-person consultations delivered across five regional medical posts in Groningen, Delfzijl, Scheemda, Stadskanaal, and Tolbert.

Product overview

Doktersdienst Groningen operates as DokNoord Huisartsenspoedpost, a single integrated after-hours urgent GP care service. The organization provides urgent medical care outside regular office hours from five locations across the Groningen region. Patients access the service by calling ahead (088 330 1 330) where they speak with a NAW-assistant for initial intake, followed by triage by a triagist or GP who returns the call based on urgency.

Differentiator

Problem solved

Functional benefit

Products and services

• DokNoord Huisartsenspoedpost (After-Hours GP Emergency Care) After-hours and emergency general practitioner triage and treatment service for residents of the Groningen region in the Netherlands, accessible via a 24/7 telephone triage line and delivered in person across five regional medical posts.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• DokNoordcoreStrategic or Co-development PartnerDokNoord is the parent organization. The former Doktersdienst Groningen has been rebranded as DokNoord Huisartsenspoedpost as part of the broader DokNoord healthcare organization structure.
• moetiknaardedokter.nlminorGTM or Marketing PartnerPatient education platform that directs users to appropriate healthcare services, including DokNoord for emergency GP services
• thuisarts.nlminorGTM or Marketing PartnerDutch health information platform providing self-care guidance, partnered to direct patients needing urgent GP care to DokNoord services
• SBBminorOthersSamenwerkingsorganisatie Beroepsonderwijs Bedrijfsleven - the Dutch organization for vocational education and business collaboration that recognizes companies as approved MBO learning companies

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Others

• Thuisarts.nl: Dutch national self-care information platform maintained by the NHG. Diverts patients who can self-manage away from GP services, including the spoedpost. Thematically adjacent to DokNoord's after-hours urgent-care positioning and a marketing/referral partner.
• Moet ik naar de dokter?: National Dutch patient self-assessment platform that directs users to the appropriate level of care, including regional spoedposten like DokNoord. Acts as an upstream triage/demand-routing partner rather than a competitor, influencing patient flow into the spoedpost.

Direct peers

• Spoedpost Tilburg: After-hours GP emergency service in the Tilburg region. Operates the same Dutch regional spoedpost model with phone-based triage and physical posts funded through the public healthcare system, making it a like-for-like peer to DokNoord.
• Huisartsenpost Eemland: After-hours GP emergency service in the Eemland region (Amersfoort area). Directly comparable to DokNoord in operating model (huisartsenspoedpost, phone triage, regional posts) and funding structure (Dutch public healthcare).
• Centrale Huisartsenpost Zeeland: Central GP emergency post for the Zeeland province. Provides the same after-hours urgent GP care service as DokNoord, with phone triage and regional post coverage, funded through the Dutch statutory healthcare framework.
• Huisartsenposten Amsterdam: Operates the after-hours GP emergency posts serving the Amsterdam region in the Netherlands. Directly comparable to DokNoord Huisartsenspoedpost in service model (phone triage, regional spoedposten, publicly funded) and target customer (urgent but non-life-threatening care outside regular GP hours), differing only in geographic footprint.
• Huisartsenpost Oost-Brabant: Regional after-hours GP emergency service covering eastern North Brabant. Runs the same Dutch huisartsenspoedpost model — phone triage via triagists, multiple physical posts, statutory funding — and competes for the same publicly funded urgent-primary-care demand as DokNoord.

Broad incumbents

• DokNoord: Parent organization under which DokNoord Huisartsenspoedpost operates, providing broader primary-care and chronic-care services across the region. Comparable as the umbrella group that houses the spoedpost and influences its strategy, partnerships, and capital allocation.

Regional players

• NHS 111 (UK): UK's national non-emergency medical helpline and triage service. Comparable in that it provides phone- and digital-first triage to direct patients to the appropriate level of care outside normal GP hours, but operates in a different country under a different funding and regulatory regime.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DoktersdienstGroningen
• LinkedInlinkedin.com/company/dokters-dienst-groningen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doktersdienst Groningen