PrimaCura Huisartsen Spoedpost

What PrimaCura Huisartsen Spoedpost does

PrimaCura Huisartsen Spoedpost operates two out-of-hours GP emergency stations in Tilburg and Waalwijk under the PrimaCura umbrella, which represents all general practitioners in the Central Brabant (Midden-Brabant) region of the Netherlands. The organization provides urgent primary care outside regular practice hours — evenings, nights, weekends, and national holidays — to more than 400,000 residents across municipalities including Alphen Chaam, Gilze en Rijen, Goirle, Heusden, Hilvarenbeek, Loon op Zand, Oisterwijk, Tilburg, and Waalwijk. Approximately 300 regional GPs rotate through the stations in shifts, supported by a small core administrative staff of around 12 employees.

The core operational mechanism is telephone-first triage. Patients must call a central number (085-5360300) where trained triage nurses — doctor's assistants or nurses — assess urgency using protocols developed by general practitioners. Based on the triage outcome, patients receive self-care advice, are scheduled for in-person consultations at either the Tilburg or Waalwijk location, or receive home visits. Both locations are supported by co-located service pharmacies (Dienstapotheek Tilburg and Dienstapotheek Ducdalf) that dispense medications immediately after emergency consultations. The patient-access surface also includes online self-triage questionnaires, a multilingual health-information portal (Dutch, English, Polish, Turkish, Arabic), and KPN Teletolk-mediated telephone access for deaf and hearing-impaired patients.

The business model is reimbursement-driven under the Dutch basic health insurance system, with all rates set nationally by the Dutch Healthcare Authority (NZa). Standard rates effective 1 January 2026 are €35.00 per telephone consultation, €198.43 per GP consultation, €297.65 per home visit, and €35.00 per repeat prescription; basic insurance covers all costs without deductible. The organization does not set its own prices and operates as a regional healthcare utility rather than a venture-backed enterprise, with no disclosed funding rounds, M&A activity, or external shareholders in the source material.

Name

PrimaCura Huisartsen Spoedpost

Legal name

PrimaCura

Website

https://huisartsenposttilburg.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

PrimaCura Huisartsen Spoedpost operates out-of-hours GP emergency stations in Tilburg and Waalwijk under the PrimaCura umbrella, providing telephone triage, consultations, and home visits to more than 400,000 residents of Central Brabant.

Ownership category

akta.pro rank

Product category

Out-of-hours GP emergency services

NAICS

Outpatient Care Centers (6214), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Out-of-hours GP care
• Emergency primary care
• Telephone triage nursing
• General practitioner services
• Urgent medical services

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Emergency GP Services: Reimbursement for emergency GP care services (telephone consultations, in-person consultations, home visits, prescriptions) provided outside regular GP practice hours. Services are covered under basic Dutch health insurance. The Dutch Healthcare Authority (NZa) sets standardized rates for all GP medical stations in the Netherlands.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

PrimaCura Huisartsen Spoedpost operates GP emergency stations in Tilburg and Waalwijk that deliver urgent out-of-hours primary medical care to residents of Central Brabant. Patients access care through a phone-first triage system staffed by trained nurses using GP-developed protocols, which directs them to telephone advice, in-person consultations, or home visits. On-site service pharmacies at both stations dispense medications prescribed during emergency consultations.

Product overview

PrimaCura Huisartsen Spoedpost operates GP emergency stations in Tilburg and Waalwijk, representing all general practitioners in Midden-Brabant. The organization provides urgent GP care outside regular practice hours through two physical locations, supported by service pharmacies at each site. Core services include telephone triage, scheduled consultations, and home visits. The stations serve more than 400,000 residents of Central Brabant across multiple municipalities.

Differentiator

Problem solved

Functional benefit

Products and services

• Huisartsenspoedpost Tilburg GP emergency station providing urgent medical care outside regular practice hours for residents of Tilburg and surrounding areas. Services include telephone triage, scheduled in-person consultations, home visits, and prescriptions. Open Monday-Friday 17:00-08:00 and 24 hours on weekends and national holidays.
• Huisartsenspoedpost Waalwijk GP emergency station providing urgent medical care outside regular practice hours for residents of Waalwijk and surrounding areas. Services include telephone triage, scheduled in-person consultations, home visits, and prescriptions. Open Monday-Friday 17:00-23:00 and 08:00-23:00 on weekends and national holidays.
• Telephone Triage Service Central telephone triage line (085-5360300) staffed by experienced triage nurses (doctor's assistants or nurses) using GP-developed protocols to assess urgency, provide self-care advice, schedule consultations, or arrange home visits. Press 1 routes life-threatening cases to 112.
• Dienstapotheek Tilburg (Service Pharmacy Tilburg) Service pharmacy co-located at Huisartsenspoedpost Tilburg that dispenses medications prescribed during evening, night, and weekend emergency consultations.
• Dienstapotheek Ducdalf (Service Pharmacy Ducdalf) Service pharmacy co-located at Huisartsenspoedpost Waalwijk that dispenses medications prescribed during emergency consultations at the Waalwijk station.

Quantifiable outcome

• Services provided to 400,000+ residents through 300 GPs

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Four partnerships are on record, tiered core.

• PrimaCuracoreStrategic or Co-development PartnerParent organization representing all general practitioners in Central Brabant. PrimaCura operates the GP emergency stations in Tilburg and Waalwijk, coordinating emergency GP care for the region.
• Dienstapotheek Tilburg (Service Pharmacy Tilburg)coreOthersService pharmacy co-located at Huisartsenspoedpost Tilburg location. Provides medication dispensing for patients receiving prescriptions during emergency consultations. Located at Lage Witsiebaan 2A, Tilburg. Phone: 013-4679545.
• Dienstapotheek Ducdalf (Service Pharmacy Ducdalf)coreOthersService pharmacy co-located at Huisartsenspoedpost Waalwijk location. Provides medication dispensing for patients receiving prescriptions during emergency consultations. Located at Blyde Incomstelaan 9, Waalwijk. Phone: 0416-334792.
• Dutch Healthcare Authority (NZa)coreOthersNational regulatory body that sets standardized rates for all GP medical stations in the Netherlands. Determines consultation fees, visit rates, and prescription charges.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Doktr: Dutch telehealth app offering video/chat consultations with GPs—an emerging digital alternative that overlaps with PrimaCura's telephone triage and could absorb low-acuity after-hours demand.

Others

• Thuisarts.nl: NHG-backed national self-care information portal that helps patients decide whether GP care is needed; PrimaCura actually links to Thuisarts.nl as a deflection channel, making it both a partner and a partial substitute.
• Moet ik naar de dokter?: Dutch online self-triage tool that helps patients determine whether and how urgently they need to see a doctor—an upstream filter for PrimaCura's triage line that can either reduce or redirect demand.

Direct peers

• Huisartsenposten Rotterdam: Rotterdam-area after-hours GP station providing triage-driven urgent GP care to residents when their own GP is unavailable—structurally comparable to PrimaCura's Tilburg/Waalwijk operations.
• Huisartsenpost Eindhoven (HAP Eindhoven): HAP Eindhoven runs a near-identical after-hours GP station model serving the Eindhoven/South Brabant region, making it one of the most geographically and operationally comparable peers to PrimaCura.
• Huisartsenspoedpost Utrecht: Utrecht's after-hours GP station embedded in the regional Spoedzorg Utrecht network; same NZa rate structure, telephone triage, and GP cooperative ownership principles as PrimaCura.
• Huisartsenposten Amsterdam: Amsterdam's regional after-hours GP emergency station operating with the same Dutch huisartsenspoedpost model: telephone triage, walk-in consultations, and home visits for residents outside regular GP hours.
• Huisartsenposten Westland: Regional after-hours GP stations in the Westland/The Hague area that follow the same NZa-regulated, triage-driven urgent care model and serve as a structural comparable.

Broad incumbents

• NHS 111: UK national non-emergency medical helpline using nurse-led triage and online self-assessment; the international analogue to the Dutch huisartsenspoedpost model and a structural comparable for after-hours primary care triage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/primacura-huisartsen-spoedpost

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PrimaCura Huisartsen Spoedpost