What Arpa Sistemas does

Arpa Sistemas (legal name ARPA SISTEMAS LTDA, CNPJ 03.600.477/0001-04) is a private Brazilian software company founded in 1999 and headquartered in Concórdia, Santa Catarina. The company develops and distributes Sistema Control, an ERP management system purpose-built for Brazilian micro and small businesses (MEI, ME, EPP). The platform automates fiscal document issuance across the full Brazilian electronic-document stack — NF-e, NFC-e, MDF-e, CT-e, NFS-e, CC-e, and MF-e — alongside inventory control with XML import and ANVISA tracking, financial management with cash flow, bank reconciliation, boleto issuance, and credit-card reconciliation, plus a PDV module with offline capability. The architecture is modular: a base Sistema Control platform is extended via paid add-on modules including CRM, mobile apps (Garçom, Check Stock, Pré-venda, Força de Vendas), Pratto Control for restaurants, batch/lot control, service orders, and the White Label branding layer. Arpa is also an ICP-Brasil Registration Authority issuing A1, A3, and A4 digital certificates, which generates a secondary transaction-fee revenue stream and embeds the company in the regulatory fabric of Brazilian electronic fiscal compliance.

The company's distribution model is channel-led. Arpa sells primarily through authorized resellers — IT and computer shops — in all 27 Brazilian states, with the White Label option enabling resellers to place their own brand on the system's primary screens. Direct sales to end customers are conducted via the company website, commercial WhatsApp, and phone. Resellers reportedly achieve profit margins of over 250%, and long-tenured reseller relationships (5, 10, 12+ years) are evidenced in customer testimonials. Revenue mechanics combine recurring software subscription/license fees for Sistema Control with transaction-based digital certificate issuance and reseller-driven SaaS distribution. Founded-year sources differ (1999 vs. 2000), and the company was previously known as Arpa Informatica. Arpa Sistemas received Bitrix24's global 'Best Implementation Project' award in 2023 and maintains LGPD compliance under a designated DPO.

Customers span a hybrid segmentation by size tier and use-case vertical: the primary segment is generic micro and small businesses; secondary segments include restaurants (bares/restaurantes), clothing and fashion retailers, automotive parts and service, construction materials stores, grocery/bakery, IT/furniture/appliance stores, and matriz/filial multi-location operators. Marketing is content-driven, leveraging an active blog on fiscal compliance topics, five educational e-books, a dedicated reseller landing page with lead capture, and multi-channel post-sale support (Telegram, Webchat, Helpdesk, phone) with extended evening and Saturday coverage.

Name

Arpa Sistemas

Legal name

ARPA SISTEMAS LTDA

Website

https://arpasistemas.net.br

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Arpa Sistemas is a Brazilian private software company developing Sistema Control, an ERP for micro and small businesses (MEI/ME/EPP), distributed via authorized resellers across all 27 Brazilian states with a White Label option and digital certificate issuance.

Ownership category

akta.pro rank

Product category

ERP / Business Management Software for SMBs

akta.pro primary industry

General Ledger & Close (Journal Entries, Month-End Close, Reconciliations) (BPAAAGAC)

akta.pro secondary industries

Tax Operations Support (Indirect Tax, Withholding, Compliance Admin) (BPAAAGAI), Accounts Payable (Invoice Processing, 2/3-Way Match, Vendor Payments) (BPAAAGAA), Order-to-Cash (O2C) Operations (Order Admin, Credit, Invoicing, Collections Handoff) (BPAAAGAK)

Keywords

• ERP management software
• Fiscal document automation
• Small business management
• White Label ERP
• Digital certificate services

Headquarters

HQ city

Concórdia

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. ERP software subscription/license fees (Sistema Control): Arpa Sistemas generates revenue primarily from licensing/subscribing the Sistema Control ERP to micro and small businesses in Brazil. Plans differ by the number of combined licenses. Additional modules (CRM, mobile apps, extra PDV, extra back office) are available as add-ons, some at additional cost. Revenue is recurring as customers pay regularly for system access and updates.
2. Reseller margin on software sales: Authorized resellers purchase/license the Sistema Control and resell to end customers under their own brand (White Label) or the Arpa brand. Resellers set their own margins, with the company stating profit margins of over 250% for authorized resellers. This is a channel-driven revenue stream where Arpa earns from the reseller relationship.
3. Digital certificate issuance fees: Arpa Sistemas acts as a Registration Authority (AR) under ICP-Brasil, issuing digital certificates (A1, A3, A4) to individuals and organizations. Revenue is generated from certificate issuance fees.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Arpa Sistemas develops and licenses Sistema Control, a modular ERP management system for micro and small businesses (MEI, ME, EPP) in Brazil. The platform automates fiscal document issuance (NF-e, NFC-e, MDF-e, CT-e, NFS-e, CC-e, MF-e), inventory control, financial management, point-of-sale (PDV) operations, and CRM, and is distinguished by its offline operation capability (no internet required) and a White Label option for resellers. The company also operates as an ICP-Brasil Registration Authority, issuing A1, A3, and A4 digital certificates used for electronic signatures and fiscal compliance.

Product overview

Arpa Sistemas offers Sistema Control, a modular ERP (Enterprise Resource Planning) system designed for micro and small businesses in Brazil. The core Sistema Control platform integrates stock management, financial management, fiscal document emission (NF-e, NFC-e, MDF-e, CC-e, MF-e, NFS-e, CT-e), and Point of Sale (PDV) capabilities. The system is extended through various mobile applications including APP Garçom for restaurants, APP Pré-venda, APP Força de Vendas, and APP Check Stock for inventory. Specialized add-on modules cover areas like batch control, promotion management, service orders, and automatic boleto issuance. The White Label solution enables resellers to customize branding. Additional offerings include digital certificate services (Certificado Digital) through their Autoridade de Registro and CRM functionality for customer retention. The product architecture follows a platform-plus-modules model with extra paid resources extending the base system.

Differentiator

Problem solved

Functional benefit

Products and services

• Sistema Control Modular ERP management system for Brazilian micro and small businesses (MEI, ME, EPP) that automates fiscal document issuance (NF-e, NFC-e, MDF-e, CC-e, MF-e, NFS-e, CT-e), inventory control, financial management, point-of-sale (PDV) operations, and CRM. Operates offline without internet and is available under White Label for resellers.
• Pratto Control Specialized restaurant management system within the Sistema Control platform, designed for food-service operations including restaurants, bars, and similar establishments. Provides order, inventory, and service management tailored to the food-service segment.
• Certificado Digital (Digital Certificate Issuance)
• Sistema Control White Label

Quantifiable outcome

• Authorized resellers can achieve profit margins of over 250%
• +1 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature15 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Others

• Bitrix24: Global CRM/collaboration platform that awarded Arpa its 2023 'Best Implementation Project'; relevant as an adjacent productivity/CRM vendor with overlapping SMB customer interests in Brazil.

Direct peers

• Omie: Brazilian cloud-native ERP/management platform directly targeting micro and small businesses with fiscal, financial, sales, and inventory modules — Arpa's closest head-to-head competitor in the Brazilian SMB ERP category.
• Conta Azul: Brazilian SaaS platform for small businesses offering financial management, fiscal automation, and ERP-style workflows — competes for the same MEI/ME customer base Arpa serves, but through a direct SaaS model rather than a channel.
• Superlógica (Locaweb): Brazilian SaaS for subscription billing, financial management, and SMB operations — direct overlap in financial/fiscal automation for the same micro/small business target.
• Bling (Locaweb): Brazilian online ERP aimed at micro and small retailers with fiscal document issuance, inventory, and PDV — overlapping with Sistema Control's core functionality for SMB retailers.
• Gestor (Trier Sistemas): Brazilian ERP for small and medium retailers and services companies with fiscal and PDV focus — directly comparable to Arpa Sistema Control in the SMB retail segment.

Broad incumbents

• TOTVS: Brazil's largest enterprise software company with a broad ERP/management portfolio spanning SMB to enterprise; competes with Arpa in the SMB tier but operates across many verticals and customer sizes.
• SAP Business One: Global SMB ERP with localization for Brazil (NF-e/NFS-e, SPED) targeting small businesses — competes with Arpa for upper end of micro/small segment via partner channel, although typically at higher price points.
• Linx (Stone/Positivo): Brazilian retail management and ERP vendor with deep penetration in commerce, food service, and automotive — overlaps with Sistema Control in retail/fiscal automation but serves a broader mid-market.

Emerging players

• Oracle NetSuite: Cloud ERP for SMBs growing presence in Latin America; not yet a direct match for micro-SMBs, but could move down-market and pressure Brazilian localized players like Arpa.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arpa_software
• Facebookfacebook.com/arpa.sistema
• LinkedInlinkedin.com/company/arpasistemas

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arpa Sistemas