Access Services
Access Services is a 501(c)(3) nonprofit social services organization founded in 1976 in Eastern Pennsylvania, operating across 14 counties with five divisions (Behavioral Health, Children & Family, Housing & Homeless, Intellectual Disability & Autism, and Intersect) serving individuals and families through government-funded programs and charitable support.
- Company typePrivate
- Founded1976
- HeadquartersFort Washington, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Access Services does
Access Services is a 501(c)(3) nonprofit social services organization founded in 1976 and headquartered in Fort Washington, Pennsylvania, operating across 14 counties in Eastern Pennsylvania with three regional offices (Fort Washington/Delaware Valley, Orwigsburg/Schuylkill-Carbon-Berks, Bethlehem/Lehigh Valley) and 501-1,000 employees. The organization delivers human services through five core divisions: Behavioral Health Services, Children & Family Services, Intellectual Disability & Autism Services, Housing and Homeless Services (elevated to a standalone division in January 2024), and Intersect (a faith-community engagement program). Across these divisions, Access Services operates approximately 30 distinct programs and modules including Mobile Crisis, Street Outreach, Street Medicine, Rapid Rehousing, Community Homes, Day Programs, Employment Services, Lifesharing, Justice Related Services, and the Access Learning Academy, serving individuals across the lifespan from birth through adulthood.
The organization provides no proprietary technology products and does not develop or resell software; its 'platform' is a coordinated network of human service delivery, with intake via three toll-free phone lines, in-person offices, street outreach teams, and a bilingual (English/Spanish) website. A new VP of Quality & Innovation role was created in September 2024 to lead technology integration, and a Strengthening Communities Podcast functions as the primary content asset.
Access Services is funded primarily through Pennsylvania Office of Developmental Programs (ODP) contracts, HUD grants, county behavioral health contracts (with Montgomery County as anchor), charitable donations, and limited fee-for-service arrangements. Services are provided at no cost to clients. The organization is governed by a Board of Directors, led by President & CEO Sue Steege (retiring December 31, 2026) with Jessica Fenchel appointed as incoming CEO effective January 1, 2027. In December 2025, Access Services publicly joined HealthSpark Foundation and Bucks-Mont Collaborative in opposing HUD funding changes that could cost Montgomery County approximately $3.47 million in grant dollars.
Access Services firmographics
Firmographics- Name
- Access Services
- Legal name
- Access Services, Inc.
- Website
- https://accessservices.org
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Access Services is a 501(c)(3) nonprofit social services organization founded in 1976 in Eastern Pennsylvania, operating across 14 counties with five divisions (Behavioral Health, Children & Family, Housing & Homeless, Intellectual Disability & Autism, and Intersect) serving individuals and families through government-funded programs and charitable support.
- Ownership category
- akta.pro rank
Access Services industry classification
Industry- Product category
- Human and Social Services
- NAICS
- Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Child and Youth Services (624110), Other Community Housing Services (624229)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Family Resource Centers & Wraparound Support Services (EDACALAH)
- akta.pro secondary industries
- Family & Parenting Support Services (BPAGAEAC), Transition Services (Secondary to Postsecondary/Employment, Life Skills) (EDAJAKAG), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)
Keywords
Where Access Services is headquartered
LocationHeadquarters
- HQ city
- Fort Washington
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Access Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Government Grants and Contracts: Primary funding source from federal, state, and county government programs including HUD, ODP (Office of Developmental Programs), and various social service agencies. Services for individuals with disabilities, behavioral health, and housing/homeless populations are largely funded through government contracts.
- Donations and Charitable Contributions: The organization operates as a 501(c)(3) nonprofit and accepts charitable donations from individuals, foundations, and corporations. The American Water Charitable Foundation has awarded grants to partner organizations.
- Fee-for-Service Programs: Some programs may generate revenue through fee-for-service arrangements with county agencies and insurance providers.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Access Services product offering
Product offeringCore offering
Access Services is a 501(c)(3) nonprofit organization that delivers a comprehensive range of human and social services through five core divisions: Behavioral Health, Children & Family, Housing & Homeless, Intellectual Disability & Autism, and Intersect. Services span crisis intervention, housing assistance, employment support, foster care, and community-based care management for individuals and families across 14 counties in Eastern Pennsylvania. The organization also operates the Intersect Network, connecting faith communities with human service providers through the Care Portal.
Product overview
Access Services is a coordinated social services platform operating as a 501(c)(3) nonprofit organization serving Eastern Pennsylvania since 1976. The organization is structured around five core service divisions: Behavioral Health Services, Children & Family Services, Intellectual Disability & Autism Services, Housing and Homeless Services, and Intersect. Within these divisions, Access Services offers approximately 30 distinct programs and modules including Community Homes (CLA), Day Programs, Employment Services, Lifesharing, Street Outreach, Street Medicine, Rapid Rehousing, Mobile Crisis, Justice Related Services, and others. The services are coordinated through the Intersect Network which connects faith communities with service providers, and the organization recently launched a Strengthening Communities Podcast as an educational and engagement tool. The Housing & Homeless Service Line operates as a distinct division housing Street Outreach, Street Medicine, Rapid Rehousing, and Community Based Care Management programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Behavioral Health Services
- Children & Family Services
- Intellectual Disability & Autism Services
- Housing and Homeless Services
- Intersect
- Street Outreach
- Street Medicine
- Rapid Rehousing
- Community Based Care Management
- Mobile Crisis
- Intensive Behavioral Health Services (IBHS)
- Community Homes (CLA)
- Day Programs
- Employment Services
- Lifesharing
- Supported Living
- In Home Supports
- Adult Respite Services
- Justice Related Services (JRS)
- Peer Support & Teen Talk Line
- Transition to Independence Process (TIP)
- Pre-Vocational Services
- Bucks County LIFE
- Family Support
- Behavior Supports and Assessments
- Community Rehabilitation (CRRS)
- Rebound
- Starting Point
- Hope 4 Tomorrow
- Access Learning Academy
- Intersect Network
Quantifiable outcome
- 18 years of inclusive employment supported at Wawa for one individual with disabilities
- +3 more outcomes
Companies that use Access Services
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles3 records
Access Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Access Services partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, regional and minor.
- HealthSpark FoundationcoreHealthSpark Foundation is a housing and homeless advocate in Bucks and Montgomery counties. They joined with Access Services and Bucks-Mont Collaborative to warn about impacts of HUD funding changes that could cost Montgomery County nearly $3.47 million in grant dollars.
- Bucks-Mont CollaborativecoreBucks-Mont Collaborative works with Access Services and HealthSpark Foundation as advocates for housing and homeless services in the region. They are jointly warning about potential devastating impacts of HUD funding changes on Montgomery County programs assisting homeless households.
- Montgomery County GovernmentcoreMontgomery County is pursuing local infrastructure solutions including a 20-bed supportive housing facility slated to open in early 2026. The county works with Access Services for street outreach and homeless services delivery.
- NAMI Montgomery CountycoreJessica Fenchel, incoming CEO, serves on the board of NAMI Montgomery County. The organization shares values with Access Services in mental health advocacy. Former VP Abby Grasso was previously Executive Director of NAMI Montgomery County.
- PAR (Pennsylvania Advocacy and Resources)regionalSue Steege, retiring CEO, has been an active leader in the broader Intellectual Disability community including involvement with PAR and service on its Board of Directors. PAR works to strengthen systems of care across Pennsylvania.
- MAX AssociationregionalJessica Fenchel, incoming CEO, serves on the board of the MAX Association, a regional leadership organization.
- Governor's Behavioral Health CouncilregionalJessica Fenchel serves on this council, providing Access Services input into state-level behavioral health policy and initiatives.
- Faith Communities Network (Intersect)coreThe Intersect program connects donations with needs of those served through a network of faith communities and service providers working together. Faith communities can participate through the 'Answering the Call' townhall series.
- Self Advocates United as 1 (SAU1)coreSAU1 is a self-advocacy organization for people with disabilities. Their Power Coaches present training sessions at Access Services day programs, teaching individuals about their rights, self-advocacy, and how to form or join groups.
- Office of Vocational Rehabilitation (OVR)coreOVR helps individuals with disabilities navigate employment goals and benefits. Access Services' Employment Transition Program includes a process to apply for OVR services.
- Bitty & Beau's Coffee ShopminorInclusive employment venue in Bethlehem that provides job site visits for individuals in Access Services' Employment Transition Program, allowing them to see peers in community-based employment.
- WawacoreWawa provides inclusive employment opportunities for individuals with intellectual disabilities served by Access Services. The company has employed individuals from their employment services program for many years.
- BombasminorBombas donates socks that are included in warming kits distributed by Access Services' Street Outreach team to unhoused neighbors. Warm, dry socks are life-saving protection for those living outside.
- Your Way HomecoreYour Way Home is Montgomery County's homelessness initiative that coordinates services and collects data on homelessness. Access Services participates in this collaborative effort addressing housing instability.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Access Services competitors and assessment
Company assessmentDirect peers
- Elwyn: Elwyn is a Pennsylvania-based nonprofit specializing in intellectual and developmental disability services, including residential, day, and employment programs. Its ID/A focus is highly comparable to Access Services' Intellectual Disability & Autism division.
- Penn Foundation: Penn Foundation is a Bucks County, Pennsylvania-based nonprofit providing behavioral health, ID/A, and recovery services. Its geographic proximity and overlapping service portfolio make it one of the closest direct comparables to Access Services in Eastern PA.
- Resources for Human Development (RHD): RHD is a large Pennsylvania-headquartered nonprofit providing behavioral health, intellectual disabilities, and community-based human services across multiple states. It directly overlaps with Access Services' Behavioral Health and ID&A divisions and serves as a comparable multi-county Pennsylvania operator.
- Turning Points for Children: Turning Points for Children is a Philadelphia-area nonprofit providing child welfare, behavioral health, and family support services. It overlaps directly with Access Services' Children & Family division, particularly foster care, youth mentoring, and family peer support.
- Merakey: Merakey (formerly NHS Human Services) is a Pennsylvania-based nonprofit operating behavioral health, intellectual disability, autism, and community living services across multiple states. Its ID/A and behavioral health portfolio closely mirrors Access Services' core service mix.
Broad incumbents
- Devereux Advanced Behavioral Health: Devereux is a national nonprofit operating behavioral health, ID/A, and child welfare services across multiple states. Its ID/A and intensive behavioral health offerings overlap significantly with Access Services' ID/A and Behavioral Health divisions.
- Chimes: Chimes is a Mid-Atlantic nonprofit providing ID/A, behavioral health, and employment services. Its supported employment and community living programs are comparable to Access Services' Employment Services, Lifesharing, and Community Homes offerings.
- Public Health Management Corporation (PHMC): PHMC is one of the largest Pennsylvania-based public health and human services nonprofits, operating a broad portfolio across behavioral health, housing, family services, and ID/A. It serves as a broader incumbent peer given its multi-county footprint and depth of programs.
- Catholic Social Services of the Archdiocese of Philadelphia: Catholic Social Services is a regional nonprofit providing behavioral health, child welfare, housing, and family support services across Eastern Pennsylvania. Its multi-service, faith-aligned portfolio closely resembles Access Services' broad human services scope.
Others
- Your Way Home (Montgomery County): Your Way Home is Montgomery County's homelessness initiative and coordinating body of which Access Services is a partner. It is an ecosystem collaborator rather than a competitor, providing funding and data infrastructure relevant to Access Services' Housing & Homeless division.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Access Services social profiles
Digital presenceAccess Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Access Services leadership team
Management profileNumber of profiles
Profiles7 records
Access Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Access Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Access Services
What does Access Services do?
Access Services is a 501(c)(3) nonprofit organization that delivers a comprehensive range of human and social services through five core divisions: Behavioral Health, Children & Family, Housing & Homeless, Intellectual Disability & Autism, and Intersect. Services span crisis intervention, housing assistance, employment support, foster care, and community-based care management for individuals and families across 14 counties in Eastern Pennsylvania. The organization also operates the Intersect Network, connecting faith communities with human service providers through the Care Portal.
Is Access Services a public or private company?
Access Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Access Services founded?
Access Services was founded in 1976. It employs 501 to 1,000 people.
Where is Access Services based?
Access Services is headquartered in Fort Washington, United States, in the North America region.
How does Access Services make money?
Three revenue lines are on record. Government Grants and Contracts are the primary driver. The others are donations and Charitable Contributions and fee-for-Service Programs.
Who are Access Services's main competitors?
Direct peers on record are Elwyn, Penn Foundation, Resources for Human Development (RHD), Turning Points for Children and Merakey. Broad incumbents are Devereux Advanced Behavioral Health, Chimes, Public Health Management Corporation (PHMC) and Catholic Social Services of the Archdiocese of Philadelphia. Your Way Home (Montgomery County) is listed as an others.
Does Access Services have an API?
No public API is recorded for Access Services.
What industry is Access Services in?
Access Services's product category is Human and Social Services. Its primary akta.pro industry code is EDACALAH, Family Resource Centers & Wraparound Support Services, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 624190 and its SIC code is 8300.