Back2Work
Back2Work is an Australian allied health organization that delivers evidence-based psychological and physical interventions to help job seekers overcome barriers and gain or sustain work, serving employment service providers and individual job seekers across all eight Australian states and territories under government-funded programs.
- Company typePrivate
- Founded2013
- HeadquartersBrisbane, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Back2Work does
Back2Work (Back2Work Pty Ltd) is an Australian allied health organization that delivers evidence-based psychological and physical interventions to help job seekers overcome employment barriers and gain or sustain work. The company serves two primary customer types: (1) employment service providers operating under Australian government programs — Workforce Australia, Inclusive Employment Australia, Transition To Work, Parents Pathways, Career Transition Assistance, Job Access, and NDIS via sister brand Care Squared — and (2) individual job seekers with vocational and non-vocational barriers including long-term unemployment, disability, mental health conditions, youth, mature age, single parents, ex-offenders, and refugees. Since 2013 it has delivered more than 200,000 interventions and reports a 40%+ work readiness rate within an average of 4.2 sessions.
The service portfolio is structured around four core pillars: Individual Assessments (psychological, medical, functional, ergonomic, cognitive/IQ, ADHD/Autism), Individual Programs (Recover4Work, Maintain2Sustain, Fit2Work, Engage2Evolve), Group Programs (This Works!4Youth, Stepin2Work, Rolling4Work, Empower2Work), and Staff & Professional Development. All clinical delivery is performed by AHPRA-registered allied health professionals. The technology stack comprises a medical-grade telehealth video platform, a proprietary 10-Step Work Focussed Intake Assessment, a Skills and Needs Assessment Tool, a Return to Work Assessment Tool, and the YourHealth+ digital wellness app. AI use is currently limited to documentation assistance within the case record management system.
Back2Work operates as a brand under Humanity Health Group, a 12-brand allied health conglomerate with presence in Australia and the UK, providing shared back-office, capital, and cross-portfolio distribution. The company is headquartered in Milton, Brisbane, with operations spanning all eight Australian states and territories, generating revenue through quote-based, multi-year professional services contracts with employment service providers and government programs. Distribution is a hybrid of direct enterprise sales to providers, self-serve online referral infrastructure (Splose, Atlas), telehealth delivery, and on-site clinical staffing alongside provider teams. Leadership is led by Founder & Managing Director Dr Kylie Henderson (Doctorate of Clinical Psychology, 26+ years sector experience) and CEO Brooke Bofinger (Exercise Physiology, Rehabilitation Counselling).
Back2Work firmographics
Firmographics- Name
- Back2Work
- Legal name
- Back2Work Pty Ltd
- Website
- https://back2work.com.au
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Back2Work is an Australian allied health organization that delivers evidence-based psychological and physical interventions to help job seekers overcome barriers and gain or sustain work, serving employment service providers and individual job seekers across all eight Australian states and territories under government-funded programs.
- Ownership category
- akta.pro rank
Back2Work industry classification
Industry- Product category
- Allied Health Employment Services
- NAICS
- Vocational Rehabilitation Services (6243), Employment Services (5613)
- SIC
- Services-Employment Agencies (7361), Services-Social Services (8300)
- akta.pro primary industry
- Employment & Job Readiness Support Services (BPAGAEAJ)
- akta.pro secondary industries
- Supported Employment & Job Coaching (EDAKANAE), Workplace/Occupational Rehab & Work Conditioning (HSADAIAI), Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK), Reentry & Justice-Involved Support Services (BPAGAEAN), Workforce Reentry Programs (Justice-Involved) (EDAAAOAG)
Keywords
Where Back2Work is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Back2Work business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Allied Health Services to Employment Providers: Back2Work provides psychology, occupational therapy, physiotherapy and other allied health services to employment service providers under government-funded employment programs including Workforce Australia, Inclusive Employment Australia, Transition To Work, and Parents Pathways.
- Individual and Group Program Delivery: Delivery of tailored individual and group programs to job seekers, funded through arrangements with employment service providers and potentially NDIS for disability employment supports.
- Medical and Health Assessments: Psychological and medical assessments including functional assessments, ergonomic assessments, cognitive/IQ assessments, and ADHD/Autism assessments provided to employment providers and participants.
- Staff Development and Training: Professional development programs for employment consultant teams including mental health training, leadership coaching, and workplace modification consulting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based professional services |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Back2Work product offering
Product offeringCore offering
Back2Work delivers employment-focused psychological and physical interventions to help Australian job seekers overcome barriers to gaining and sustaining work. Services include individual assessments, individual programs, group programs, and staff professional development, delivered by AHPRA-registered allied health professionals (psychologists, occupational therapists, physiotherapists, exercise physiologists) via face-to-face, group, and telehealth modalities across all Australian states and territories.
Product overview
Back2Work is an Australian allied health organization offering a multi-module service portfolio centered on employment-focused psychological and physical interventions. The core offering comprises Individual Assessments, Individual Programs, and Group Programs delivered by AHPRA-registered health professionals, complemented by Staff and Professional Development services. Digital capabilities include the YourHealth+ wellness app, Telehealth Services, Skills and Needs Assessment Tool, and Return to Work Assessment Tool. The company provides psychological services, occupational therapy, physiotherapy, and social work support to help participants overcome barriers to employment through evidence-based, clinically-informed interventions.
Differentiator
Problem solved
Functional benefit
Brands
- YourHealth+: A digital wellness management app providing unlimited access to intuitive tools, activities and information tailored to participants' personal profiles, empowering people to build strength and resilience across all eight psychological areas of life.
- Me&Work
Products and services
- Individual Assessments Psychological and medical assessments delivered face-to-face or online that determine best strategies for participants to address barriers to work, build confidence, and support return to employment. Includes medical, workplace, functional, ergonomic, cognitive/IQ, and ADHD/Autism assessments.
- Individual Programs One-on-one support services delivering evidence-based interventions addressing psychological, medical, and employment barriers. Specific programs include Recover4Work, Maintain2Sustain, Fit2Work, and Engage2Evolve.
- Group Programs Tailored group programs designed to help job seekers facing similar challenges develop skills, confidence, and resilience necessary to get and keep work. Programs include This Works!4Youth, Stepin2Work, Rolling4Work, Empower2Work, and others.
- Staff and Professional Development Professional development services for employment teams including mental health training, leadership coaching, ergonomic training, candidate profiling, and complex case reviews to enhance team performance.
- YourHealth+ Digital wellness app providing unlimited access to intuitive tools, activities, and information tailored to participants' personal profiles, empowering people to build strength and resilience across psychological areas of life.
- Skills and Needs Assessment Tool Online assessment tool that reviews a job seeker's current strengths and needs, tracks progress towards returning to work, and provides support recommendations for employment consultants.
- Telehealth Services Online voice or video call services delivered by Back2Work staff to participants who live remotely, have transportation challenges, or mobility considerations, delivered through a medical-grade encrypted video platform.
- Employment Focused Psychology Clinical psychology services combined with practical support to help people overcome internal barriers including confidence, motivation, emotional regulation, and behavioral patterns that affect employment outcomes.
- Allied Health Services Multidisciplinary allied health services including psychology, occupational therapy, physiotherapy, and social work that assess practical barriers and support return to work planning.
Quantifiable outcome
- 40%+ work readiness rate achieved in 4.2 sessions on average
- +4 more outcomes
Companies that use Back2Work
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Back2Work technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Back2Work partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered primary and core.
- Humanity Health GroupprimaryBack2Work is part of the Humanity Health Group, a holistic allied health organisation that strives to create a culture of honesty, respect and consideration. The group operates across a portfolio of twelve established brands, providing opportunities for staff career development across multiple specialities.
- Care SquaredcoreBack2Work collaborates with sister brand Care Squared, specialists in the NDIS sector, to offer holistic employment supports to NDIS and non-NDIS participants with a disability. This partnership provides integrated care combining disability services with employment support.
- Me & WorkcoreBack2Work partners with Me & Work for Employment Assistance Programs. Me & Work also provides unique interviewing tools for leadership recruitment and candidate profiling services for employment teams.
- University of Southern Queensland (USQ)coreBack2Work, through Humanity Health Group, partners with USQ for the 'The Next Generation' PhD program - a collaborative international partnership including Université du Québec in Montreal, Canada. Six initial PhD candidates research addressing barriers in transitioning from unemployment to employment and enhancing job seekers' employability.
- Université du Québec in Montreal, CanadacoreInternational research partner in the 'The Next Generation' PhD program alongside USQ and Humanity Health Group, focusing on mental health and employment research.
- MatchworkscoreMatchworks is a referral partner for Back2Work services. Back2Work provides individual referrals, group referrals, virtual services, and after-hour services for Matchworks participants through dedicated booking pages.
- Australian Health Practitioner Regulation Agency (AHPRA)coreAll Back2Work health professionals are registered with AHPRA, the national agency that sets the standards and policies all registered health practitioners must meet. This ensures quality and regulatory compliance for all delivered services.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Back2Work competitors and assessment
Company assessmentDirect peers
- Recovre: Recovre is an Australian occupational rehabilitation provider offering physical and psychological return-to-work services. Targets the same Workforce Australia, insurance, and employer-funded panels and competes directly with Back2Work's allied health interventions.
- IPAR Rehabilitation: IPAR is one of Australia's largest occupational rehabilitation and vocational rehab providers, delivering psychological and physical return-to-work services nationally. Overlap with Back2Work is direct in vocational assessment, employment-focused psychology, and provider-panel contracting.
- atWork Health Solutions: atWork Health Solutions is an Australian provider of occupational health, rehabilitation and employment services, including psychological and physical return-to-work programs. Operates in adjacent government employment and return-to-work contracts, with overlapping customer segments.
- ORS Group: ORS Group is a multidisciplinary allied health and employment services provider with NDIS, Disability Employment Services (DES) and broader allied health offerings. Directly comparable in combining disability employment, NDIS supports and multidisciplinary allied health — overlapping significantly with Back2Work's IEA and NDIS-adjacent work.
- Konekt: Konekt is an Australian occupational rehabilitation and employment services provider offering psychological and physical interventions to employers, insurers, and government employment programs. Back2Work and Konekt compete for the same Workforce Australia provider panel work and similar long-term-unemployed cohorts.
- AimBig Employment: AimBig Employment is a specialist Australian Disability Employment Services provider supporting job seekers with disability, injury or health conditions into work. Overlaps with Back2Work on Inclusive Employment Australia panel contracting and disability-focused employment outcomes.
- Rehab Management (part of APM Group): Rehab Management is a specialist occupational rehabilitation provider delivering return-to-work, psychological and physical intervention services across Australia. It operates in the same government and corporate funding pools as Back2Work, including workers' compensation and employment services.
- WorkFocus Australia: WorkFocus Australia is a national occupational rehabilitation provider focused on return-to-work and employment support for injured and disadvantaged workers. Comparable service scope (psychological interventions, functional assessments, employment programs) and similar provider-panel positioning to Back2Work.
Broad incumbents
- APM (Advanced Personnel Management): APM is Australia's largest employment services, allied health and workforce solutions provider (ASX-listed) and the dominant provider on Workforce Australia and Disability Employment Services panels. Back2Work supplies allied health to APM-aligned providers, while APM's scale and growing in-house allied health capability make it both a customer and a competitive threat.
Regional players
- MAX Solutions: MAX Solutions is an Australian employment services provider delivering Workforce Australia and DES/IEA-equivalent programs nationally with a focus on disadvantaged job seekers. Comparable role as a downstream customer-referral channel for Back2Work-style allied health interventions, though operating primarily as a program provider rather than an allied health specialist.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Back2Work social profiles
Digital presenceBack2Work compliance and trust
Trust signalCompliance1 record
Back2Work financial estimates
Financial estimateRevenue estimate
Valuation estimate
Back2Work leadership team
Management profileNumber of profiles
Profiles6 records
Back2Work funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Back2Work M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Back2Work
What does Back2Work do?
Back2Work delivers employment-focused psychological and physical interventions to help Australian job seekers overcome barriers to gaining and sustaining work. Services include individual assessments, individual programs, group programs, and staff professional development, delivered by AHPRA-registered allied health professionals (psychologists, occupational therapists, physiotherapists, exercise physiologists) via face-to-face, group, and telehealth modalities across all Australian states and territories.
Is Back2Work a public or private company?
Back2Work is a private company. It is classified as corporate owned and is currently operating.
When was Back2Work founded?
Back2Work was founded in 2013. It employs 11 to 50 people.
Where is Back2Work based?
Back2Work is headquartered in Brisbane, Australia, in the Oceania region.
How does Back2Work make money?
Four revenue lines are on record. Allied Health Services to Employment Providers are the primary driver. The others are individual and Group Program Delivery, medical and Health Assessments and staff Development and Training.
Who are Back2Work's main competitors?
Direct peers on record are Recovre, IPAR Rehabilitation, atWork Health Solutions, ORS Group, Konekt, AimBig Employment, Rehab Management (part of APM Group) and WorkFocus Australia. APM (Advanced Personnel Management) is listed as a broad incumbent. MAX Solutions is listed as a regional player.
Does Back2Work have an API?
No public API is recorded for Back2Work.
What industry is Back2Work in?
Back2Work's product category is Allied Health Employment Services. Its primary akta.pro industry code is BPAGAEAJ, Employment & Job Readiness Support Services, with a secondary code of EDAKANAE, Supported Employment & Job Coaching. Its NAICS code is 6243 and its SIC code is 7361.