Mega Insurance
Mega Insurance is an Indonesian general insurance company and CT Corp subsidiary offering travel, health, vehicle, property, and personal accident products, plus micro insurance, distributed via Bank Mega branches, XL Axiata mobile, and its M-Insurance app.
- Company typePrivate
- Founded2005
- HeadquartersDki Jakarta, Indonesia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Mega Insurance does
Mega Insurance (PT Asuransi Umum Mega) is an Indonesian general insurance company founded in 2004 and headquartered in South Jakarta, operating as a wholly-owned subsidiary of the CT Corp conglomerate alongside Bank Mega. The company offers six core insurance product lines — Mega Travel Care (travel), Mega Medical Care and Mega International Health Care (health, the latter in USD with up to US$2.5 million coverage in partnership with GlobalHealth International), Mega Kendaraan (vehicle), Mega Rumah (property/home), and Mega Proteksi Diri (personal accident) — plus two micro insurance products: Mega-XL Proteksi Diri distributed via PT XL Axiata's mobile platform and KDSN Kapal Digital Sahabat Nelayan for fishermen via PT SISFO Indonesia. The technology stack centers on the M-Insurance mobile application (launched July 2020), which enables online vehicle claims submission via smartphone photo and document upload without physical survey, supported by the 24/7 Halo MIA contact center across phone, WhatsApp, and email.
The business model is a multi-channel insurance distribution platform generating revenue primarily through annual and monthly insurance premiums. Distribution combines Bank Mega's nationwide branch network (primary retail channel), XL Axiata's telco mobile platform (mass-market micro insurance at Rp 3,300/month), direct digital sales through megainsurance.id and the M-Insurance app, and regional branch offices (Surabaya, Semarang). Pricing spans micro insurance at Rp 3,300/month to premium international health at US$1,200-7,000/year, with corporate and enterprise accounts (e.g., CT Corpora) handling higher-ticket business. As of mid-2015, the micro insurance line alone had approximately 162,000 policyholders, with 5,000-6,000 added monthly. Operational excellence is supported by Lean Six Sigma process improvement methodology, which earned Silver Awards at OPEXCON 2015 and 2016. The company had 251-500 employees and total assets in the Rp 1-2 trillion range as of 2025, with no public listing or disclosed external funding.
Mega Insurance firmographics
Firmographics- Name
- Mega Insurance
- Legal name
- PT Asuransi Umum Mega
- Website
- https://megainsurance.co.id
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Mega Insurance is an Indonesian general insurance company and CT Corp subsidiary offering travel, health, vehicle, property, and personal accident products, plus micro insurance, distributed via Bank Mega branches, XL Axiata mobile, and its M-Insurance app.
- Ownership category
- akta.pro rank
Mega Insurance industry classification
Industry- Product category
- General Insurance
- NAICS
- Direct Property and Casualty Insurance Carriers (524126), Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Commercial Auto & Fleet Insurance (FSAJAMAB)
- akta.pro secondary industry
- Large Commercial Package (National Accounts) (FSAJAFAC)
Keywords
Where Mega Insurance is headquartered
LocationHeadquarters
- HQ city
- Dki Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices3 records
Markets served
Mega Insurance business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Insurance Premium Revenue: Mega Insurance generates revenue primarily through insurance premiums collected from its portfolio of general insurance products including travel, health, property, vehicle, and personal accident coverage. Premiums are collected on subscription (monthly/annual) and one-time basis depending on product type.
- Travel Insurance (Mega Travel Care): Travel insurance products covering domestic and international travel, providing protection for trip cancellations, medical emergencies, and home contents during travel (up to 90 days per trip). Both individual and group policies offered.
- Health Insurance Premiums: Revenue from health insurance products including Mega Medical Care (domestic) and Mega International Health Care (dollar-based, worldwide coverage with annual premiums from US$1,200 to US$7,000).
- Vehicle & Property Insurance: Auto insurance (Mega Kendaraan) and home/property insurance (Mega Rumah) generating recurring premiums, with optional add-on covers for natural disasters, riots, and specific perils.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Mega Travel Care - Domestic and International Travel Insurance |
| Subscription | Annual | Mega Medical Care - Domestic Health Insurance |
| Subscription | Annual | Mega International Health Care - Premium International Health Insurance |
| Unit Pricing | Monthly | Mega-XL Proteksi Diri - Micro Personal Accident Insurance |
| Unit Pricing | Pay-as-you-go | KDSN Sailors Micro Insurance - Sahabat Nelayan |
| Subscription | Annual | Mega Kendaraan - Vehicle Insurance |
| Subscription | Annual | Mega Rumah - Home/Property Insurance |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Mega Insurance product offering
Product offeringCore offering
PT Asuransi Umum Mega (Mega Insurance) is an Indonesian general insurance company that underwrites and distributes a portfolio of consumer and small-group insurance products, including travel, domestic and international health, vehicle, home/property, and personal accident coverage. The company distributes these products through Bank Mega's branch network, the XL Axiata mobile platform, its own website, mobile app (M-Insurance), and regional offices across Indonesia.
Product overview
Mega Insurance (PT Asuransi Umum Mega) is a general insurance company offering a portfolio of six core insurance products: Mega Travel Care (travel insurance for domestic and international trips), Mega International Health Care (high-end USD-denominated health insurance with worldwide coverage via GlobalHealth Asia), Mega Rumah (property/home insurance), Mega Kendaraan (vehicle insurance with online claims), Mega Medical Care (comprehensive family health insurance), and Mega Proteksi Diri (personal accident insurance). The company also offers specialized micro insurance products including Mega-XL Proteksi Diri (a partnership with XL Axiata for mobile-based micro accident coverage) and KDSN Kapal Digital Sahabat Nelayan (fishermen micro insurance via PT SISFO Indonesia). The portfolio is distributed through digital channels including a mobile app (M-Insurance/Mega Insurance Assistant), online platforms, and the 24/7 Halo MIA contact center.
Differentiator
Problem solved
Functional benefit
Brands
- Mega Travel Care: Travel insurance product providing protection for domestic and international travel
- Mega International Health Care
- Mega Medical Care
- Mega Rumah
- Mega Kendaraan
- Mega Proteksi Diri
- Mega-XL Proteksi Diri
- Halo MIA
- M-Insurance
- Mega First
Products and services
- Mega Travel Care Travel insurance covering domestic and international trips, providing protection for trip cancellations, medical emergencies, and home contents (up to 90 days) during travel. Available for individual and group policies.
- Mega International Health Care High-end US dollar-based health insurance product with worldwide coverage, cashless facility, medical evacuation via Asia Assistance International, and chronic disease coverage. Annual premiums from US$1,200 to US$7,000.
- Mega Medical Care Domestic health insurance providing comprehensive medical coverage for families, including inpatient, outpatient, and critical illness benefits with claim processing within 14 working days.
- Mega Rumah Home/property insurance product providing comprehensive protection for residential properties against fire, natural disasters (earthquake, flood), and other property risks, covering both structure and contents.
- Mega Kendaraan Vehicle/motor insurance for cars and other vehicles, with all-risk (comprehensive) and TLO (Total Loss Only) options. Covers collisions, theft, natural disasters, and riots, with online claim processing via the M-Insurance mobile app.
- Mega Proteksi Diri Personal accident insurance covering death, total permanent disability, and partial disability from accidents at home, in the workplace, or during sports and physical activities.
- Mega-XL Proteksi Diri Micro personal accident insurance distributed via XL Axiata's mobile platform, providing Rp 20,000,000 coverage for 30 days at Rp 3,300 per month deducted from mobile pulse. Targets mass-market and unbanked consumers.
- KDSN Kapal Digital Sahabat Nelayan Micro Insurance Micro insurance for Indonesian fishermen providing Rp 50,000,000 coverage for death or permanent disability due to accidents at sea or on land, distributed through the KDSN program in partnership with PT SISFO Indonesia.
Quantifiable outcome
- 14 working days claim processing for health insurance
- +5 more outcomes
Companies that use Mega Insurance
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles6 records
Mega Insurance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Mega Insurance partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- PT SISFO IndonesiaminorPartnership to provide micro insurance protection for Indonesian fishermen through the Kapal Digital Sahabat Nelayan (KDSN) program. Insurance is bundled with Pointrek VMS vessel tracking device purchase, providing Rp 50,000,000 coverage for death or permanent disability due to accidents.
- PT Bank Mega TbkcoreBank Mega acts as primary retail distribution partner for Mega Insurance products, cross-selling insurance to its customer base through branch network. Specific partnerships include MegaFirst premium banking product (free personal accident insurance for credit card holders with Rp 200,000,000 coverage) and Mega Proteksi Diri bundled with Bank Mega credit cards.
- GlobalHealth InternationalcorePT Asuransi Umum Mega partnered with GlobalHealth International to launch Mega International Health Care, a premium dollar-based health insurance product with worldwide coverage up to US$2.5 million annual limit. GlobalHealth provides product development consultation, professional services in product and marketing for the Indonesian market.
- Asia Assistance International (AAI)coreAsia Assistance International provides medical evacuation services for Mega International Health Care policyholders, enabling emergency medical transport and assistance across international provider networks.
- PT XL Axiata TbkcoreStrategic distribution partnership to sell Mega-XL Proteksi Diri micro accident insurance through XL Axiata's mobile platform via USSD code *123*4567# and SMS to 4567. Premium of Rp 3,300/month deducted from mobile pulse. Coverage of Rp 20,000,000 for 30 days. Targets mass market including unbanked population with simple, accessible insurance.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
Mega Insurance competitors and assessment
Company assessmentBroad incumbents
- Asuransi Sinar Mas: Diversified Indonesian conglomerate-affiliated insurer offering general and life products. Comparable in conglomerate-embedded distribution, multi-line product breadth, and serving both retail and enterprise customers.
- Asuransi Allianz Life Indonesia: Large international-affiliated insurer in Indonesia offering life, health, and general products. Comparable as a multi-line insurer with premium-segment and international-coverage offerings overlapping Mega's international health book.
- Asuransi MSIG Indonesia: MS&AD group-affiliated P&C insurer in Indonesia offering commercial and personal lines including auto, property, and accident. Comparable in product breadth and Indonesian P&C underwriting focus.
- Sompo Insurance Indonesia: Sompo Japan-affiliated general insurer in Indonesia covering motor, property, marine, and casualty lines. Comparable as a multi-line P&C insurer operating in the same Indonesian market across similar product categories.
- Asuransi Astra: Largest general insurance carrier in Indonesia with dominant auto insurance share and broad P&C portfolio. Comparable as a multi-line general insurer serving Indonesian consumers and enterprises with vehicle, property, health, and accident products.
- Asuransi Bumiputera: Long-standing Indonesian mutual-style general and life insurer with broad product offerings. Comparable as a multi-line insurer serving Indonesian consumers across general insurance categories including auto, property, and accident.
- Mandiri AXA General Insurance: Joint venture between Bank Mandiri and AXA offering general insurance in Indonesia. Comparable as a bank-affiliated multi-channel general insurer that has historically competed with Mega in operational excellence award categories.
- Asuransi Tokio Marine Indonesia: Subsidiary of Tokio Marine group providing general insurance in Indonesia including property, casualty, marine, and auto. Comparable as a multi-line general insurer competing in the same Indonesian P&C market.
- AXA Insurance Indonesia: Indonesian general insurance arm of AXA offering property, casualty, motor, and accident products. Comparable as an international-affiliated multi-line P&C insurer with similar customer segments and product mix.
Direct peers
- Adira Insurance: Indonesia-focused general insurer with strong auto and consumer product focus, affiliated with Danamon group. Comparable as a multi-channel general insurer in Indonesia with overlapping vehicle, accident, and personal lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Mega Insurance social profiles
Digital presenceMega Insurance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mega Insurance leadership team
Management profileNumber of profiles
Profiles5 records
Mega Insurance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mega Insurance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mega Insurance
What does Mega Insurance do?
PT Asuransi Umum Mega (Mega Insurance) is an Indonesian general insurance company that underwrites and distributes a portfolio of consumer and small-group insurance products, including travel, domestic and international health, vehicle, home/property, and personal accident coverage. The company distributes these products through Bank Mega's branch network, the XL Axiata mobile platform, its own website, mobile app (M-Insurance), and regional offices across Indonesia.
Is Mega Insurance a public or private company?
Mega Insurance is a private company. It is classified as corporate owned and is currently operating.
When was Mega Insurance founded?
Mega Insurance was founded in 2005. It employs 251 to 500 people.
Where is Mega Insurance based?
Mega Insurance is headquartered in Dki Jakarta, Indonesia, in the Asia region.
How does Mega Insurance make money?
Four revenue lines are on record. Insurance Premium Revenue is the primary driver. The others are travel Insurance (Mega Travel Care), health Insurance Premiums and vehicle & Property Insurance.
Who are Mega Insurance's main competitors?
Broad incumbents on record are Asuransi Sinar Mas, Asuransi Allianz Life Indonesia, Asuransi MSIG Indonesia, Sompo Insurance Indonesia, Asuransi Astra, Asuransi Bumiputera, Mandiri AXA General Insurance, Asuransi Tokio Marine Indonesia and AXA Insurance Indonesia. Adira Insurance is listed as a direct peer.
Does Mega Insurance have an API?
No public API is recorded for Mega Insurance.
What industry is Mega Insurance in?
Mega Insurance's product category is General Insurance. Its primary akta.pro industry code is FSAJAMAB, Commercial Auto & Fleet Insurance, with a secondary code of FSAJAFAC, Large Commercial Package (National Accounts). Its NAICS code is 524126 and its SIC code is 6331.