Infotec
Infotec designs and manufactures electronic passenger information displays (LED, TFT, RGB, and on-vehicle) for rail, metro, tram, and bus operators in the UK and North America, operating as a subsidiary of Journeo plc since 2023.
- Company typePrivate
- Founded1992
- HeadquartersAshby De La Zouch, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Infotec does
Infotec Ltd, founded in 1992 and headquartered in Ashby-de-la-Zouch in the East Midlands of England, designs, manufactures, tests, and distributes electronic passenger information displays for the transport sector. Since 2023, the company has operated as a wholly-owned subsidiary of Journeo plc, a publicly traded transport technology group listed on the London Stock Exchange. Infotec owns its full hardware and software stack, including electronic PCB design, mechanical enclosure design, firmware, and assembly, making it one of the few UK display companies controlling the entire product lifecycle in-house. The business has more than 30 years of operating history, a lifetime installed base exceeding 13,000 displays, and active deployments at over 1,500 stations and vehicles globally.
The product portfolio centers on three display technology lines unified by a common proprietary Tetrus multi-core HD controller architecture: the F Series LED displays (28"–87" monochrome or full-color), T Series TFT displays (24"–98", IP65 ruggedized, sunlight-readable with HiTNi extended temperature ranges and anti-image-persistence technology), and V Series on-vehicle displays certified to EN50155. Supporting software includes the tsPlayer LUA-based presentation engine, Javelin CMS for content management, IRIS-2 and Delve for monitoring, APION Smart Broker for MQTT-based IoT data integration, and Text-to-Speech for audio output. The third-generation IPH4 server enables legacy RS485 cabling to be retained while delivering modern IP/MQTT connectivity, supporting daisy-chaining of displays over distances up to 1km. Displays are sold with self-healing hardware/software watchdog technology, redundant controllers (MB-CPU2) on flagship RGB mainboards, and open protocols that allow customers to operate third-party CMS against Infotec hardware.
Revenue is generated through direct enterprise sales of complete display systems (hardware plus mounting steelwork, controllers, and software licenses) primarily on multi-year project-based contracts, supplemented by ongoing maintenance and renewal contracts covering support, firmware upgrades, and obsolescence management. Go-to-market is a hybrid of direct sales by Business Development Managers (UK coverage) and Account Managers, channel partnerships with systems integrators and installation specialists (NG Bailey, Siemens, Telent, Fone Alarm), OEM relationships with train manufacturers (Hitachi, Alstom, Siemens, Knorr Bremse), and international distribution via Journeo's North American subsidiary alongside channel partners Outfront Media and Trak Com Wireless. Primary customer segments are heavy rail mainline (Network Rail, Virgin Trains, Northern Rail, EMR, GTR, LNER, Transport for London), tram and metro (London Underground-related projects, Vancouver Metro, AirTrain JFK), bus sector, and on-vehicle applications across UK, North America, and select international markets.
Infotec firmographics
Firmographics- Name
- Infotec
- Legal name
- Infotec Ltd
- Website
- https://infotec.co.uk
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Infotec designs and manufactures electronic passenger information displays (LED, TFT, RGB, and on-vehicle) for rail, metro, tram, and bus operators in the UK and North America, operating as a subsidiary of Journeo plc since 2023.
- Ownership category
- akta.pro rank
Where Infotec is headquartered
LocationHeadquarters
- HQ city
- Ashby De La Zouch
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Infotec business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Passenger Information Display Systems: Sale of complete passenger information display systems including hardware (LED, TFT, RGB displays), controllers (Tetrus), mounting structures, and software licenses. Primarily project-based with installation services through partners. Long product lifecycles with replacement and renewal contracts providing recurring revenue.
- Software and Support Services: Software including tsPlayer, Javelin CMS, tsPRO, IRIS-2 monitoring, and Delve software. Support services, firmware upgrades, maintenance, and configuration services. Services include project management, system design, and installation support.
- Maintenance and Renewal Contracts: Ongoing maintenance contracts for installed base including support steelwork, display renewals, and system upgrades. Long-term relationships with transport operators providing visibility and recurring revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
Infotec product offering
Product offeringCore offering
Infotec designs, manufactures, tests, and distributes electronic passenger information displays for the transport sector, including LED, TFT, and RGB display systems unified by a proprietary Tetrus controller architecture. The company also provides supporting software (tsPlayer, Javelin CMS, IRIS-2), connectivity servers (IPH4), and middleware (APION Smart Broker) for rail, bus, tram/metro, and on-vehicle applications. With over 30 years of experience, Infotec offers complete display systems with open-protocol interoperability, serving transport operators, train manufacturers, and systems integrators across the UK, North America, and other international markets.
Product overview
Infotec is an Original Equipment Manufacturer (OEM) designing, manufacturing, testing, and distributing passenger information displays and systems, with products deployed at over 1500 stations and vehicles globally. The product portfolio comprises three core display technology lines: F Series (full-matrix LED displays, both monochrome and RGB color variants from 28" to 87"), T Series (ruggedized IP65 TFT displays from 24" to 98"), and V Series (EN50155-certified on-vehicle LED and TFT displays). These displays are unified by the Tetrus multi-core HD controller architecture and driven by Infotec's own tsPlayer/tsPRO software. The platform is augmented by connectivity solutions (IPH server family including IPH4), content management (Javelin CMS), monitoring tools (IRIS-2, Delve), middleware (APION Smart Broker for MQTT IoT integration), and audio systems (Text-to-Speech). The IPH4 server enables legacy RS485 cabling reuse with modern MQTT connectivity, while Blackbox displays offer open architecture for customer-defined applications. Infotec positions itself as system-agnostic, allowing customers to change control systems without replacing displays.
Differentiator
Problem solved
Functional benefit
Products and services
- F Series LED Displays Full-matrix LED displays available in monochrome (FM) and full-color (FC) options, sizes 28" to 87", featuring ECO-white LEDs, grey-scaling, variable character sets, train formation display, and smooth page transitions. Designed for passenger information applications in rail and bus stations.
- T Series TFT Displays Rugged IP65 TFT displays for professional passenger information in public areas and sheltered outdoor locations. Sizes from 24" to 98", driven by Tetrus controller with high-definition graphics, automatic brightness control, and self-healing technology.
- RGB LED Displays Full-matrix RGB LED displays for mainboard applications offering full-color graphics and video alongside train information. Features 1.5 and 1.9mm pixel pitch, patented carbon fibre construction, tsPRO software for flexible template management, and MB-CPU2 redundant controller.
- V Series On-Vehicle Displays LED and TFT displays for on-vehicle applications tested to EN50155 vehicle specification. Features smartPID technology, MQTT-based IoT connectivity, journey tracking, context-sensitive content, and audio integration for trains and buses.
- Tetrus Controller Multi-core HD controller at the heart of Infotec displays, designed for efficient passenger information delivery. Features 10-year design life, fanless operation, self-healing technology, and drives both LED and TFT displays using common architecture and software.
- Javelin CMS Web-based content management system for managing all displays regardless of connection method (Ethernet, IPH4, or 4G). Controls presentation templates, handles real-time data, and integrates with MQTT-based IoT architecture for display health monitoring and content automation.
- tsPlayer Software Dedicated software package for passenger information displays using LUA scripting language. Separates data from presentation, enabling smooth OpenGL graphics, mixed media integration, and seamless display transitions without licensing costs.
- tsPRO Software Software specifically developed for managing complex RGB CIS screens using widget and template concepts. Enables station operations teams to change display formats at the touch of a button based on operational needs.
- IRIS-2 Software PC software package for controlling, monitoring, re-scripting, and updating firmware on all displays. Shows displays and communication devices in tree diagram format with script editor for modifications without service interruption.
- IPH4 Server Third-generation IP server enabling MQTT connectivity over legacy RS485 cabling. Features live screenshots, improved security, zero configuration, automatic firmware upgrades, and APION Smart Broker integration for multi-provider data connectivity with daisy-chaining up to 1km.
- Text-to-Speech (TTS) Audio output system using powerful TTS engine to convert data feed text to speech. Includes embedded amplifiers, consistent output across transport sectors, and context-sensitive announcements triggered by events or geofences.
- WebCIS Online real-time CIS solution for web pages and mobile devices. Connects to AIM content management for additional content including disruption notices, onward travel, weather, news, and advertising.
- APION Smart Broker Middleware technology enabling displays to connect to multiple data providers using generic MQTT protocols. Allows displays to subscribe to various data sources including bus, tram, subway, weather, and news feeds for comprehensive passenger information.
- Delve Software Network-based software enabling interrogation of displays to adjust internal parameters and monitor display operations in real-time.
Companies that use Infotec
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Infotec technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability8 records
Feature10 records
Infotec partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Outfront Media GroupcorePrimary channel partner for North American transit display contracts. Awards purchase orders to Infotec for display systems deployed on MBTA Boston ($1.2m order) and previously NYC Transit (5000+ displays). Acts as intermediary with transit authorities.
- Trak Com Wireless Inc.coreChannel partner for North American on-vehicle display projects. Placed order for AirTrain JFK displays and Vancouver Metro displays. Integrates Infotec displays into their transit solutions for North American customers.
- Siemens Mobility LimitedcoreMajor systems integrator for Crossrail/Elizabeth line awarded display contract to Infotec. Also involved in West Coast Mainline projects and controls/communications for major rail projects. ISO 9001 audited supplier.
- Fone Alarm / FAI (Fone-Alarm Installations Ltd)minorInstallation partner for GTR station displays and Northern Rail projects. FAI Director John Horner cited successful partnership for Newcastle Station CIS installation.
- NG BaileycoreOne of UK's largest building services providers responsible for M&E and ICT services on major station projects. Contracted Infotec for King's Cross Western Concourse (£500m station transformation). ISO 9001 audited supplier.
- Telent LtdcoreKey channel partner for Virgin Trains West Coast Mainline display contract (130+ TFT displays). Also responsible for Northern Rail station display supply contract.
- JCDecauxminorPartnership for London Euston mainboard update project. Infotec provided controller with Javelin-compatible software; JCDecaux provided station-wide display infrastructure splice.
- WorldlinecoreTechnology partner for data integration. Euston mainboard project developed in partnership with Worldline and Virgin Trains. Worldline provides data via IoT/MQTT using Infotec Apion Smart Broker technology for RGB mainboard displays.
- Rail Industry Technology RoadshowminorMarketing partnership through Dream Marketing International in partnership with Rail Forum. Infotec participates in two-week tour visiting major train manufacturers (Hitachi, Alstom, Siemens, Knorr Bremse) to showcase on-vehicle display capabilities.
- Hitachi RailcoreTrain manufacturer and key OEM customer. ISO 9001 audited. Infotec participates in Rail Industry Technology Roadshow visiting Hitachi facilities at Newton Aycliffe and Doncaster. On-vehicle displays developed using certified hardware for train manufacturers.
- AlstomcoreTrain manufacturer and key OEM customer. ISO 9001 audited. Part of Rail Industry Technology Roadshow visits to Derby facility.
- SiemenscoreTrain manufacturer and key OEM customer. ISO 9001 audited. Goole facility visit as part of Rail Industry Technology Roadshow 2025.
- Knorr BremsecoreTrain systems supplier and key OEM customer. Melksham facility visit as part of Rail Industry Technology Roadshow 2025.
Scale indicators16 records
Recent moves6 records
Expansion highlights6 records
Infotec competitors and assessment
Company assessmentDirect peers
- Quester Tangent: North American supplier of passenger information systems, on-board displays, and communication networks for rail and transit — a comparable scale and specialisation profile to Infotec.
- L.B. Foster: North American rail technology supplier offering passenger information displays, station signage, and rail visibility solutions directly competitive with Infotec's transit display systems.
- Hanover Displays: UK-based manufacturer of passenger information displays for bus and rail, with a comparable product portfolio (LED and TFT on-board and at-stop displays) and overlapping UK and international transit operator customers.
- Teleste: Finnish provider of real-time passenger information displays and video security for public transport, with overlapping multimodal transit operator customers across Europe and selected international markets.
- Densitron: UK display manufacturer serving broadcast, medical, and rail with TFT/LED panels and embedded control electronics — a close analogue on hardware engineering, though broader in vertical focus.
Broad incumbents
- Cubic Transportation Systems: Large US transport technology integrator offering fare collection, real-time passenger information, and traffic management; competes with Infotec in transit display RFPs but as part of a broader portfolio.
- Thales Ground Transportation Systems: Global rail signalling and communications supplier that delivers passenger information subsystems for metros and mainline rail, competing indirectly with Infotec in large transit authority tenders.
- Hitachi Rail: Global rolling-stock manufacturer and digital rail solutions provider; supplies passenger information systems bundled with trains and signalling, competing for the same on-vehicle display specification slots as Infotec.
- ALSTOM: Major European rail OEM offering passenger information displays and station systems as part of integrated train and signalling contracts; overlaps with Infotec at UK and international train builders.
- Siemens Mobility: Global rail OEM and signalling supplier that provides passenger information systems as part of large station and rolling-stock programmes; serves as both competitor and systems integrator partner to Infotec.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Infotec social profiles
Digital presenceInfotec compliance and trust
Trust signalCompliance7 records
Infotec financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infotec leadership team
Management profileNumber of profiles
Profiles10 records
Infotec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infotec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infotec
What does Infotec do?
Infotec designs, manufactures, tests, and distributes electronic passenger information displays for the transport sector, including LED, TFT, and RGB display systems unified by a proprietary Tetrus controller architecture. The company also provides supporting software (tsPlayer, Javelin CMS, IRIS-2), connectivity servers (IPH4), and middleware (APION Smart Broker) for rail, bus, tram/metro, and on-vehicle applications. With over 30 years of experience, Infotec offers complete display systems with open-protocol interoperability, serving transport operators, train manufacturers, and systems integrators across the UK, North America, and other international markets.
Is Infotec a public or private company?
Infotec is a private company. It is classified as corporate owned and is currently operating.
When was Infotec founded?
Infotec was founded in 1992. It employs 11 to 50 people.
Where is Infotec based?
Infotec is headquartered in Ashby De La Zouch, United Kingdom, in the Europe region.
How does Infotec make money?
Three revenue lines are on record. Passenger Information Display Systems are the primary driver. The others are software and Support Services and maintenance and Renewal Contracts.
Who are Infotec's main competitors?
Direct peers on record are Quester Tangent, L.B. Foster, Hanover Displays, Teleste and Densitron. Broad incumbents are Cubic Transportation Systems, Thales Ground Transportation Systems, Hitachi Rail, ALSTOM and Siemens Mobility.
Does Infotec have an API?
No public API is recorded for Infotec.