HighPoint Medical

What HighPoint Medical does

HighPoint Medical Inc. is a privately held healthcare technology and services provider headquartered in Post Falls, Idaho. The company serves medical practices, clinics, and hospitals nationwide with an integrated offering that combines three core products: (1) a CCHIT-certified, KLAS Best in KLAS award-winning EMR/EHR software platform featuring specialty-specific templates and customizable workflows; (2) end-to-end Practice Management and Billing Services covering credentialing, charge entry, collections, A/R follow-up, and month-end reporting; and (3) managed IT Support and Hosting built on triple redundant data protection, SSL-encrypted connectivity, and TierPoint-powered data center infrastructure. A Revenue Cycle Management add-on product layers electronic claims submission onto the stack, marketed on a claim rate improvement from approximately 70% on paper submissions to around 95% on electronic submissions.

The underlying technology architecture is a cloud-hosted EMR/EHR with thousands of specialty-specific templates, customizable to individual provider workflows, and integrated with Greenway Medical Technologies' interoperability platform serving over 23,000 providers across 31 specialties. Supporting infrastructure is delivered through partnerships with TierPoint (carrier-class data centers), IT Lifeline (disaster recovery), and Iron Mountain (off-site data vaulting), with SSL encryption securing the pipeline between HighPoint and client offices.

The business model blends managed services (RCM, billing, IT hosting), subscription/recurring revenue (EMR/EHR software licensing), and transaction-fee revenue (claims processing). Pricing is quote-based and tailored to individual practice needs with no publicly disclosed tiers. Go-to-market is direct enterprise field sales led by President Skip Meyer, supplemented by a regional health-system channel partnership with Kootenai Health IT (established 2016) for NextGen EHR support across affiliated practices, and marketing via a professional website, industry partnerships, and the North Idaho College educational alliance.

Name

HighPoint Medical

Legal name

HighPoint Medical Inc.

Website

https://highpointmed.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

HighPoint Medical Inc. is a privately held Post Falls, Idaho-based healthcare technology and services firm providing CCHIT-certified EMR/EHR software, practice management and billing, revenue cycle management, and managed IT hosting to medical practices, clinics, and hospitals nationwide.

Ownership category

akta.pro rank

Product category

Medical Practice Management Software and Services

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

akta.pro secondary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Medical practice management
• Revenue cycle management
• Electronic health records
• Medical billing services
• Healthcare IT hosting

Headquarters

HQ city

Coeur D'alene

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Practice Management & Billing Services: Comprehensive practice management services including billing and collections, accounts receivable management, credentialing, and month-end reporting. Services are provided to medical practices, clinics, and hospitals.
2. EMR/EHR Software & Support: Electronic Medical Records software licensing and implementation services, including training, software support, and hosting.
3. IT Hosting & Server Support: IT infrastructure hosting with 24/7 software support, data backup, connectivity, security, and upgrade management.
4. Revenue Cycle Management: Claims submission, tracking, follow-up, and collections services to maximize payer reimbursement and increase percentage of claims paid.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

HighPoint Medical provides outsourced medical practice technology and management solutions, including CCHIT-certified EMR/EHR software with specialty-specific templates, comprehensive practice management and billing services (credentialing, charge entry, collections, A/R, claim tracking), revenue cycle management, and IT hosting with triple redundant data protection and SSL encryption. Its offering is sold as a packaged suite to medical practices, clinics, and hospitals nationwide under dedicated account management.

Product overview

HighPoint Medical offers a unified suite of medical practice technology and management solutions organized around a core of three interconnected services: (1) CCHIT-Certified EMR/EHR Software — a KLAS award-winning electronic health records platform with specialty-specific templates and customizable workflows; (2) Practice Management & Billing Services — covering the full revenue cycle from credentialing through month-end reporting with built-in checks and balances; and (3) IT Support and Hosting — providing the infrastructure backbone including triple-redundant data protection, SSL connectivity, and TierPoint-powered data center operations. Revenue Cycle Management is offered as a bundled add-on covering billing, collections, and accounts receivables. All services are designed to work together, with the EMR/EHR software integrated into the broader practice management and billing workflow, and the IT hosting division providing the secure, HIPAA-compliant infrastructure that underpins the entire platform.

Differentiator

Problem solved

Functional benefit

Products and services

• CCHIT-Certified EMR/EHR Software CCHIT-certified electronic medical records/electronic health records software for practices and providers of all specialties and sizes, supporting charting, patient records, and specialty-specific templates. The product has won the KLAS Best in KLAS Achievement Award for four consecutive years and is tested for functionality, interoperability, and security with 100% compliance.
• Practice Management and Billing Services Comprehensive practice management and billing services covering credentialing, fee schedule analysis, charge entry, collections, deposits, payment posting, claim tracking and follow-up, refunds, and month-end reporting. Includes a cross-department system of checks and balances for accuracy and compliance, with charge entry typically completed within one business day and payments/adjustments posted within three business days.
• IT Support and Hosting Managed IT hosting and technical support services including software support, connectivity and security (SSL, firewall, anti-virus), data backup with triple redundant protection, software upgrades, staff training, and customizable EHR software templates. Infrastructure includes server hosting with TierPoint data centers, off-site vaulting with Iron Mountain, and 24/7 customer access.
• Revenue Cycle Management End-to-end revenue cycle management including billing, collections, accounts receivables, credentialing, and back office systems. Electronic claims submission capabilities reportedly achieve approximately 95% of collectibles paid compared to 70% for paper-based submissions, via HighPoint's preferred RCM partner Gateway EDI.

Quantifiable outcome

• Increases claims paid percentage from ~70% (paper) to ~95% (electronic)
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Greenway Medical TechnologiescoreTechnology or IntegrationHighPoint partners with Greenway Medical Technologies to provide a certified and award-winning integrated EHR, practice management and interoperability solution. Greenway provides integrated ambulatory healthcare and clinical research business solutions to more than 23,000 healthcare providers nationwide in 31 specialties.
• TierPointcoreTechnology or IntegrationHighPoint Medical has partnered with TierPoint to leverage its carrier-class and carrier-neutral facilities for mission critical connectivity, availability, security, and reliability. TierPoint operates data center facilities with Zone 4 earthquake rating, redundant UPS systems, and 24/7/365 customer access.
• IT LifelinecoreTechnology or IntegrationThrough partnership with IT Lifeline, HighPoint offers comprehensive data backup and recovery services. IT Lifeline operates a workplace IT production and technology recovery hub located in Eastern Washington, near HighPoint's offices, with redundancy for real-time continuation of business operations.
• Kootenai Health Information TechnologycoreStrategic or Co-development PartnerKootenai Health IT provides comprehensive technology solutions for regional hospitals, health networks and individual practices. Beginning August 1st, Kootenai partnered with HighPoint Medical to offer NextGen support to existing client base. Steve R. Garske, PhD, CIO of Kootenai Health, provided testimonial praising HighPoint's expertise.
• Gateway EDIcoreTechnology or IntegrationGateway EDI is HighPoint Medical's preferred revenue cycle management company. Gateway EDI provides reporting capabilities, tools, and superior customer service that have helped increase HighPoint Medical's accuracy and timeliness.
• North Idaho CollegeminorStrategic or Co-development PartnerHighPoint Medical has been a valued supporter of NIC's Medical Administrative and Health IT programs, providing student internships, advice on trends, and employees teaching adjunct courses. HighPoint also supports NIC's Electronic Health Records training program.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• athenahealth: Major ambulatory EHR and revenue cycle management provider serving medical practices and health systems nationwide. Highly comparable as a vertically integrated EHR + RCM + patient engagement platform competing for the same specialty and small-practice customers HighPoint targets.
• NextGen Healthcare: Ambulatory EHR and practice management vendor — notably HighPoint already supports NextGen for Kootenai Health-affiliated practices. Direct competitor offering the same specialty-practice EHR + RCM bundle to the same mid-market customer base.
• AdvancedMD: Cloud EHR, practice management, and medical billing services for independent practices and medical groups. Direct competitor in the bundled software + outsourced RCM segment HighPoint serves.
• Tebra (Kareo): Cloud-based EHR, practice management, and billing platform purpose-built for independent practices. Closely comparable in serving small/mid-size specialty practices with an integrated software + RCM value proposition.
• eClinicalWorks: Large ambulatory EHR vendor serving small to mid-sized medical practices with integrated practice management and RCM tools. Comparable as a competing EHR + billing platform for independent practices and specialty groups.
• Practice Fusion: Cloud-based EHR for independent practices with integrated e-prescribing and billing workflows. Comparable as an ambulatory EHR focused on small practices, though historically lighter on outsourced RCM services than HighPoint.
• CareCloud: Cloud-based EHR, practice management, and revenue cycle management services for medical practices. Direct overlap in target market (specialty and multi-specialty practices) and bundled offering.
• Greenway Medical Technologies: HighPoint's primary EHR technology partner and a competitor in its own right; provides integrated ambulatory EHR, practice management, and interoperability solutions to 23,000+ providers in 31 specialties. Direct overlap in EHR + RCM functionality and target market.

Emerging players

• RXNT: Integrated EHR, practice management, and e-prescribing platform for ambulatory practices. Comparable in combining clinical, billing, and scheduling software for small practices, though generally lighter on outsourced RCM services than HighPoint.

Broad incumbents

• MTBC (now CareCloud): Larger healthcare IT and RCM company offering a broad portfolio spanning EHR, practice management, and end-to-end revenue cycle outsourcing for practices of all sizes. Comparable in offering outsourced billing alongside technology, but at meaningfully greater scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HighPoint Medical