Computer Network Systems

What Computer Network Systems does

Computer Network Systems (CNS) is a Dubai-headquartered, UAE-incorporated ICT and Banking Solutions systems integrator and managed services provider founded in 1987 and operating as part of the Ghobash Group. The company delivers digital infrastructure, cloud, cybersecurity, AI/ML, and managed services to enterprise and government clients across the Middle East, with primary verticals of Banking, Financial Services & Insurance (BFSI), government (including healthcare, tax, customs, and law & order), and a diversifying set of industries spanning oil & gas, defence, aviation, energy & utilities, and education. CNS operates from offices in UAE (Dubai and Abu Dhabi regional HQ with state-of-the-art NOC), Oman (Muscat), and Kuwait (Kuwait City), and is expanding into Saudi Arabia (Riyadh) with stated aspirations in Iraq.

The company's technology stack combines proprietary software with deep multi-vendor partnerships. In-house developed assets include iSuite Advanced (ATM and digital banking platform with modules for accessibility, biometric authentication, payments, and transaction monitoring) and Vynamic Suite (software-defined commerce-enabling digital banking software). Through partnerships CNS integrates Dataiku (Everyday AI platform), novomind iAGENT (multilingual NLP chatbot and digital customer service), OutSystems (low-code), Microsoft Azure, Oracle Cloud Infrastructure, Cisco, HPE, Fortinet, VMware, and BMC. The firm runs two 24/7/365 Network Operations Centers in Dubai and Abu Dhabi, employs 320+ people including 250+ certified engineers, and is led by Managing Director Hatem Hariri (appointed 2018, ex-Nortel/Avaya/Juniper).

CNS generates revenue through four streams: managed services (NOC, cloud, service desk, security, data center, managed applications), professional services (cloud migration, application development, RPA, IT consulting, database services for Oracle/SQL/Couchbase), IT outsourcing/strategic outsourcing, and hardware/software resale. Pricing is quote-based under multi-year managed services contracts with SLAs and project-based engagements. Distribution is overwhelmingly direct enterprise field sales targeting large organizations (MOHAP, International Securities, Federal Tax Authority, Abu Dhabi Customs Authority, Abu Dhabi Distribution Company, multiple regional banks), supplemented by an Ingram Micro cloud distribution agreement for the Gulf region. Marketing is anchored by the cns-me.com corporate website, LinkedIn, Twitter, GITEX GLOBAL participation, and earned media in regional technology publications such as Tahawul Tech.

Name

Computer Network Systems

Legal name

Computer Network Systems LLC

Website

https://cns-me.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Computer Network Systems (CNS) is a Dubai-based, UAE-incorporated ICT and banking systems integrator founded in 1987 and part of the Ghobash Group, delivering digital infrastructure, cloud, cybersecurity, AI/ML, and 24/7 managed services to enterprise and government clients across BFSI, government, healthcare, oil & gas, and energy verticals in the Middle East.

Ownership category

akta.pro rank

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Managed Services: CNS operates two Network Operations Centers (Dubai/Abu Dhabi) providing 24/7/365 monitoring and management of IT infrastructure including NOC, cloud managed services, service desk, computing & database, workplace, network & communications, managed security services, data center, and managed applications services
2. Professional Services: Professional services including server and storage systems, network & security, cybersecurity, IT infrastructure, ITSM & infrastructure monitoring, cloud & migration services (Oracle and Azure), data protection and lifecycle management, application development and deployment, database professional services (Oracle/SQL/Couchbase), IT automation services (RPA), DR replication and automation services, and IT consultancy services
3. IT Outsourcing / Strategic Outsourcing: Complete IT outsourcing venture management from concept planning to full implementation. Provides outsourced IT staff solutions, reducing labor costs and providing trained, experienced, qualified, and certified personnel
4. Hardware and Software Sales: Sale and deployment of digital infrastructure hardware and software solutions including compute, storage, virtualization, software-defined networking (SD-LAN, SD-WAN, SDDC), data protection, and business continuity solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Computer Network Systems (CNS) is an enterprise IT systems integrator and managed services provider that designs, deploys, and operates digital infrastructure, cloud, cybersecurity, AI/ML, application, and digital transformation solutions for BFSI, government, healthcare, oil and gas, defence, and other enterprise customers across the Middle East. The company sells proprietary banking software (iSuite Advanced, Vynamic Suite), digital customer service platforms (novomind iAGENT), managed services from two 24/7 NOCs, professional services, and IT outsourcing engagements under multi-year SLAs.

Differentiator

Problem solved

Functional benefit

Brands

• CNS Engineering On Demand: A high-performance digital platform for the Middle East AEC sector providing engineering, hardware, software and services consultancy.
• iSuite Advanced
• Vynamic Suite

Products and services

• Managed Services 24/7/365 managed IT services delivered from CNS's Abu Dhabi and Dubai NOCs, covering infrastructure monitoring, service desk, cloud managed services, managed security, data center operations, and managed applications for enterprise and government clients under multi-year SLAs.
• Professional Services Project-based professional services covering server and storage systems, network and security, cybersecurity, IT infrastructure, ITSM and infrastructure monitoring, cloud and migration (Oracle and Azure), data protection and lifecycle management, application development and deployment, database services (Oracle, SQL, Couchbase), IT automation (RPA), DR replication and automation, and IT consultancy for enterprise clients.
• Strategic IT Outsourcing Complete IT outsourcing venture management from concept planning to full implementation, including outsourced IT staff solutions that supply trained, experienced, qualified, and certified personnel, reducing labor costs and HR burden for clients.
• Hardware and Software Sales Sale and deployment of digital infrastructure hardware and software from partners such as Cisco, HPE, Fortinet, VMware, BMC, and Manage Engine, covering compute, storage, virtualization, software-defined networking, data protection, and business continuity solutions.
• iSuite Advanced CNS proprietary banking software suite enabling cash and cheque deposits, utility payments, transaction monitoring, targeted marketing, remote teller assistance via video chat, and biometric authentication for ATMs and self-service banking channels across multiple Middle East banks.
• Vynamic Suite CNS proprietary software-defined digital banking platform with multi-vendor flexibility, supporting personalized engagement, self-service terminal security, digital banking experiences, analytics, operations, and a transaction engine across channels, currencies, and languages.
• novomind iAGENT Digital Customer Service Platform Intelligent digital customer service platform offered by CNS in partnership with novomind, unifying email, social media, live-chat, chatbot, and WhatsApp within a single platform, with Arabic and English NLP for auto-answering or routing requests to live agents in BFSI, government, and enterprise deployments.
• CNS Engineering On Demand Sub-brand offering a high-performance digital platform for the Middle East Architecture, Engineering and Construction (AEC) sector, providing engineering, hardware, software, and services consultancy.

Quantifiable outcome

• Potential ROI from as early as within the first year of deployment based on industry standard SLAs
• +4 more outcomes

Named customers16 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature3 records

Partnerships

13 partnerships are on record, tiered strategic, core, key technology partner, technology partner and customer reference.

• DataikustrategicTechnology or Integration · 1 July 2023CNS Middle East partnered with Dataiku, the platform for Everyday AI. Dataiku allows companies to leverage one central solution to design, deploy, govern, and manage AI and analytics applications, accessible to both technical and business users. This partnership enables CNS Middle East to boost its reach with Artificial Intelligence Enablement and offer clients higher level of service for developing and deploying intelligent applications.
• Injazat (G42 company)coreStrategic or Co-development Partner · 1 October 2022CNS Middle East signed MOU with Injazat at GITEX GLOBAL 2022 for collaborative efforts aimed at enhancing and extending critical digital services across the region. Both entities combine local capabilities and strengths to jointly explore and create new potential business opportunities by leveraging cutting-edge technologies. Aligned with UAE Government's Vision 2030, the partnership focuses on accelerating customers' digital journeys in UAE and wider GCC.
• Ingram MicrostrategicChannel Partner/ Reseller/ Distributor · 1 November 2021CNS entered into a new cloud strategic business agreement with Ingram Micro, the region's leading cloud value-added distributor. The agreement includes a comprehensive cloud business go-to-market plan comprising wide range of cloud solutions along with professional and managed services to all CNS customers and prospects in the Gulf region. CNS customers leverage leading cloud SaaS and IaaS solutions for communication, collaboration, cloud security, business applications, and cloud infrastructure.
• Microsoft Azurekey technology partnerTechnology or Integration · 1 November 2021CNS partnered with Microsoft Azure for International Securities' cloud transformation - the first brokerage firm in UAE to complete cloud migration. CNS Cloud Migration and Managed Services platform leverages Azure Cloud along with Digital Transformation, VDI and Managed Services.
• Ciscokey technology partnerTechnology or Integration · 1 January 2020Cisco was one of the main technology partners CNS Middle East brought together to provide hardware and software solutions for MOHAP's IT infrastructure revamp project. CNS works with Cisco for networking, SD-WAN, teleconferencing, VPN, IP telephony, and remote collaboration services.
• HPE (Hewlett Packard Enterprise)key technology partnerTechnology or Integration · 1 January 2020HPE was one of the main technology partners CNS brought together for MOHAP's IT infrastructure project. HPE provides enterprise computing and storage solutions as part of CNS's integrated technology offerings.
• Fortinetkey technology partnerTechnology or Integration · 1 January 2020Fortinet was a main technology partner for MOHAP's IT infrastructure revamp, providing FortiGate Firewall and FortiMail Cloud solutions. CNS leverages Fortinet for cybersecurity offerings including network security and endpoint protection.
• BMC Softwaretechnology partnerTechnology or Integration · 1 January 2020BMC was one of the technology partners in CNS's ecosystem for MOHAP project, providing IT service management and monitoring solutions.
• VMwaretechnology partnerTechnology or Integration · 1 January 2020VMware was part of CNS's technology partner ecosystem for MOHAP's IT infrastructure project, providing virtualization solutions.
• Manage Enginetechnology partnerTechnology or Integration · 1 January 2020Manage Engine was a technology partner in CNS's ecosystem for MOHAP project, providing IT management and security solutions.
• Oraclekey technology partnerTechnology or Integration · 1 January 2020CNS leverages Oracle technologies extensively including Oracle Cloud Infrastructure (OCI) for cloud migration projects, Oracle database services, and Oracle solutions for banking and enterprise applications. Multiple case studies feature Oracle-based implementations.
• novomind MEAcoreStrategic or Co-development Partner · 21 March 2019CNS signed agreement for novomind iAGENT software - a digital customer-service platform enabling companies to manage all digital customer-care channels within a single platform. Novomind has more than 18 years expertise in NLP and digital channels communication. The partnership allows CNS to provide AI, ChatBot, RPA, and digital customer-service solutions. CNS took part in novomind's first anniversary celebration in Middle East on March 21, 2019 at Burj Al Arab. The partnership was described as mutually beneficial, combining novomind's technology with CNS's 30+ years of ICT system integrator experience in the Gulf region.
• Al Ain Municipalitycustomer referenceImplementation/ SI/ Consulting Partner · 1 January 2019CNS and novomind delivered successful digital communications and AI chatbot projects within government entities including Al Ain Municipality. The municipality developed a partnership with novomind for improving customer service experience.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Injazat: Injazat is a UAE-based G42 company providing sovereign cloud, managed services, and cybersecurity to government and critical infrastructure clients. While also a CNS partner (2022 MOU), it competes for the same government managed services RFPs in the UAE.
• Gulf Business Machines (GBM): GBM is a leading regional IT solutions provider headquartered in UAE serving enterprise, government, and BFSI across the GCC. It offers similar systems integration, managed services, cloud, and cybersecurity solutions and competes head-to-head with CNS for marquee regional accounts.
• eHosting DataFort (eHDF): eHDF is a UAE-based managed services and cloud provider owned by Dubai Holding, offering data center, cloud, managed security, and IT outsourcing services to government and enterprise. It directly competes with CNS's managed services and NOC offerings in the UAE market.

Broad incumbents

• du (Emirates Integrated Telecommunications): du is a major UAE telecom operator with a significant enterprise ICT, cloud, and managed services business. It competes with CNS for enterprise and government contracts and offers similar end-to-end IT solutions plus the advantage of telecom infrastructure ownership.
• Tata Consultancy Services (TCS) Middle East: TCS is one of the largest IT services firms globally with deep Middle East penetration in BFSI and government verticals. It competes with CNS on regional transformation programs with the advantage of massive offshore delivery capacity and established local presence.
• Accenture Middle East: Accenture operates one of the largest IT services practices in the Middle East, serving government and BFSI clients across the GCC. It competes with CNS on large-scale digital transformation programs and has vastly greater scale, offshore delivery, and consulting capability.
• STC (Saudi Telecom Company): STC is the Saudi national telecom operator with a major digital/IT services arm serving enterprise and government. It is both a regional peer in managed services and CNS's primary structural competitor in the KSA market CNS is targeting for expansion.
• Capgemini Middle East: Capgemini has a significant Middle East presence serving banking, government, and energy clients with systems integration and managed services. It competes with CNS for the same enterprise and government RFPs while offering global delivery scale and digital factory capabilities.
• Wipro Middle East: Wipro operates a substantial Middle East IT services business focused on BFSI, energy, and government. It competes with CNS for managed services and transformation deals and brings global scale, BFSI domain IP, and cloud capability to the same accounts.
• DXC Technology Middle East: DXC Technology has a significant Middle East presence in managed infrastructure services, cloud, and security, serving banking, government, and oil & gas clients. It directly competes with CNS for large managed services and infrastructure outsourcing contracts in the region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xtwitter.com/CNS_MiddleEast
• Facebookfacebook.com/cnsme.cns
• LinkedInlinkedin.com/company/computer-network-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computer Network Systems