Mail Depot

What Mail Depot does

Mail Depot is a privately held, single-location business services center headquartered in Riverbank, California, operating from a retail storefront at 2228 Patterson Road in the CVS Shopping Center. The company has been in continuous operation since 1980 and employs between 11 and 50 people, serving local residents, small businesses, home offices, and government/compliance-related customers within the Riverbank market. Its revenue is generated on a walk-in, transaction-fee basis across three core verticals: pack-and-ship (FedEx, UPS, DHL, USPS, and freight), copy-and-print (black-and-white and color, large format, business cards, flyers, brochures, document finishing), and ancillary business services (notary, live scan fingerprinting, mailbox rental, document shredding, fax, scanning, computer rental, passport photos, key duplication, rubber stamps, postage, office supplies, and greeting cards).

The underlying technology is conventional retail business services equipment rather than proprietary software: high-speed fax, document scanners, large format printers, live scan fingerprinting systems, professional notary seal manufacturing equipment, and computer/internet rental stations. The website provides standard digital touchpoints (service pages, pricing, hours, file upload, tracking, mailbox payments) but no APIs, SDKs, mobile apps, or documented integrations. Pricing is uniformly unit-based — $15 per notary signature (California-regulated), $1.25/lb shredding, $2.50 for the first 10 minutes of computer rental, $3.00 first-page fax — with no subscription or membership model.

The business model is fundamentally a single-store, multi-service retail franchise of physical convenience: customers trade a slight per-transaction premium versus carrier-direct for one-stop access, professional packing, a street-address mailbox, and in-person compliance services such as notary and live scan. Distribution is entirely physical at the storefront, with limited digital marketing via local SEO, Facebook, and X (Twitter), and promotional coupons driving repeat visits. The company also operates Mail Depot Photo (maildepotphoto.com), a wholly-owned sub-brand for online photo printing and personalized gifts, as a small adjacent online channel. There is no disclosed parent company, institutional ownership, or external funding.

Name

Mail Depot

Legal name

Mail Depot, Riverbank, CA

Website

https://maildepot.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Mail Depot is a single-location retail business services center in Riverbank, California, offering pack-and-ship (FedEx, UPS, DHL, USPS), copy and print, notary, live scan fingerprinting, and mailbox rental services to local residents and small businesses on a transaction-fee basis.

Ownership category

akta.pro rank

Product category

Pack and Ship Services

NAICS

Private Mail Centers (561431)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

P.O. Boxes & Virtual Mailboxes (TLAAAAAG)

akta.pro secondary industry

Self-Storage Ancillary Services (Locks, Boxes, Truck Rental, Mailbox/Package Acceptance) (HSAKAGAH)

Keywords

• Pack and ship services
• Business printing services
• Notary public services
• Mailbox rental services
• Document services

Headquarters

HQ city

Riverbank

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Pack and Ship Services: Revenue from shipping services through carrier partnerships (FedEx, UPS, DHL, USPS), freight forwarding, and professional packing services. Customers pay for shipping plus associated service fees.
2. Copy and Print Services: Revenue from document copying, printing services including black & white and color printing, large format printing, business cards, flyers, brochures, and document finishing services.
3. Notary and Business Services: Revenue from notary public services, live scan fingerprinting, passport photos, document scanning, shredding, mailbox rental, and miscellaneous business services.
4. Retail Products: Revenue from sale of packaging supplies, office supplies, greeting cards, key duplication, rubber stamps, notary seals, postage stamps, and related retail items.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Mail Depot is a one-stop business services center located in Riverbank, California, that has been operating since 1980. The company provides packing, shipping, printing, copying, notary, live scan fingerprinting, mailbox rental, passport photo, fax, and related document services from a single retail storefront, acting as an authorized drop-off and shipping point for FedEx, UPS, DHL, and the U.S. Postal Service.

Product overview

Mail Depot is a one-stop business service center offering a diverse portfolio of services organized into three main categories: Pack & Ship, Copy & Print, and Business Services. The Pack & Ship division provides shipping through multiple carriers (FedEx, UPS, DHL, USPS, and freight services), professional packing, packaging supplies, and package receiving. The Copy & Print division offers copying, printing, large format printing, business cards, flyers, brochures, and document finishing. Business Services include notary public, live scan fingerprinting, mailbox rental, document shredding, fax, scanning, computer rental, passport photos, key duplication, rubber stamps, and office supplies. Mail Depot Photo (maildepotphoto.com) operates as a separate sub-brand for online photo printing and personalized gift products. The company positions itself as a local business hub rather than a unified software platform, with individual services available both in-store and through various digital touchpoints.

Differentiator

Problem solved

Functional benefit

Brands

• Mail Depot Photo: A subsidiary brand offering photo prints, enlargements, wall décor, calendars, photo books, greeting cards, and custom photo gifts. Located at the same address as the main Mail Depot.

Products and services

• Pack and Ship
• Printing and Copying
• Notary Public
• Live Scan Fingerprinting
• Mailbox Rental
• Passport Photos and Applications
• Lamination and Binding
• Retail and Gift Items

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• FedExcoreChannel Partner/ Reseller/ DistributorMail Depot is a FedEx Authorized ShipCenter providing FedEx Express, FedEx Ground, and FedEx International shipping services. Daily pickup scheduled. Offers full range of FedEx domestic and international shipping options.
• UPScoreChannel Partner/ Reseller/ DistributorMail Depot is a UPS Authorized Shipping Outlet (ASO) offering UPS Next Day Air, 2-Day Air, 3-Day Select, Ground, Canada, and Worldwide Express services. Daily pickup scheduled.
• DHL ExpresscoreChannel Partner/ Reseller/ DistributorMail Depot is a DHL ServicePoint Partner providing international shipping services to over 220 countries. Staff trained on international shipping rules, regulations, customs, and documentation.
• United States Postal Service (USPS)coreChannel Partner/ Reseller/ DistributorMail Depot is an official USPS Approved Shipper providing stamps, Priority Mail, Priority Mail Express, Media Mail, Certified Mail, Signature Confirmation, and international mail services.
• PackageHub Business CentersminorStrategic or Co-development PartnerIndustry partner network for business service centers. Listed as an industry partner/association providing mutual support and best practices sharing among similar shipping and business service centers.
• National Notary AssociationminorStrategic or Co-development PartnerIndustry association for notary professionals. Listed as an industry partner providing certification standards and professional resources for notary services.
• Riverbank Live ScanminorStrategic or Co-development PartnerLocal partner for live scan fingerprinting services, operating under the same Mail Depot umbrella brand at the Riverbank location.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Pak Mail: Pak Mail Centers of America is a franchise system specializing in packing, shipping (including freight), and mailbox rentals. It is a direct peer in the pack-and-ship-plus-mailbox category and competes for similar small-business customers.
• The UPS Store: The UPS Store is the largest franchise network of pack-and-ship, print, and mailbox rental centers in the U.S. It is the closest direct competitor to Mail Depot, offering the same mix of multi-service retail under one roof with mailbox rentals as a core recurring offering.
• Navis Pack & Ship: Navis Pack & Ship is a franchise network specializing in custom packing, crating, and freight shipping of fragile and high-value items. It overlaps directly with Mail Depot's professional packing and freight service lines and serves similar small-business and consumer customers.
• Goin' Postal: Goin' Postal is a franchise chain of independently owned shipping and business service centers offering multi-carrier shipping, mailbox rentals, notary, and printing. It is structurally the closest comparable to Mail Depot as an owner-operated, single-or-few-location business services center.
• PostNet: PostNet is a franchise network of neighborhood business centers offering pack-and-ship, document services, and private mailbox rentals. It competes head-to-head with Mail Depot in suburban markets across the U.S. with a nearly identical service mix.
• PostalAnnex / Postal Connections: Postal Connections is a franchise chain of shipping, mailbox, and business service centers. It directly competes with Mail Depot on mailbox rental, packing, and multi-carrier shipping with a very similar small-business customer profile.

Broad incumbents

• Staples: Staples is a national office superstore offering printing, document services, packing supplies, and small-business solutions. It competes with Mail Depot in print and office supplies but does not offer the multi-carrier authorized shipping or mailbox rental model.
• FedEx Office (formerly FedEx Kinko's): FedEx Office is a large corporate-owned chain of printing and shipping superstores offering FedEx shipping, copying, and document services. It overlaps with Mail Depot's print and pack-and-ship categories but operates at much larger store size and as a corporate-owned rather than local independent business.
• Office Depot / OfficeMax: Office Depot is a national big-box retailer offering printing, copying, packing/shipping supplies, and basic business services. It competes with Mail Depot in print and supplies at much larger scale but lacks the multi-carrier shipping aggregation and mailbox rental niche.
• Minuteman Press: Minuteman Press is a large franchise printing network offering commercial printing, signs, and marketing materials. It overlaps with Mail Depot's copy/print and business card services but focuses primarily on commercial print rather than pack-and-ship or mailbox.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/mail_depot
• Facebookfacebook.com/maildepot

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mail Depot