Export Now

What Export Now does

Export Now (legally branded as Export Now Asia) is a managed services provider founded in 2010 that helps Western consumer brands enter and scale within China's e-commerce ecosystem. The company operates flagship stores on China's major digital commerce platforms — Tmall, JD, Douyin, Xiaohongshu, WeChat, and Weibo — on behalf of enterprise clients in beauty, health, food & beverage, sports, and lifestyle categories. Named clients include Harley-Davidson, FENDER, NFL, Real Techniques, PAT McGrath Labs, and Nutiva, with the firm reporting it has served 50+ global brands since inception.

The company delivers an integrated eight-module service stack covering market research and brand testing, store setup and management, social media management, customs clearance and CFDA regulatory compliance, logistics and bonded warehousing, product listing and localization, order fulfillment, and 24/7 native Mandarin customer support. Revenue is generated through managed services fees, with Export Now stating that its clients have collectively generated over $240M in revenue across Chinese platforms since 2010, including a 5-10x sales lift during peak Chinese shopping events such as Singles' Day (Double 11), 618, and Chinese New Year. The firm holds the Tmall International Billion Dollar Club recognition earned in 2019 for the Real Techniques account.

The company is headquartered in Shanghai, China (despite a US-listed Akron, Ohio origin) and operates with 51-100 employees. Pricing is not publicly disclosed, and the firm offers a free 30-minute strategy consultation as a lead-generation tool. The CEO and founder is Frank Lavin. The business is privately held with no disclosed institutional funding, ownership, or company-level revenue figures. Recent strategic activity includes a March 2025 partnership with Kavita's Iceherbs to bring Icelandic mountain herb supplements into the Chinese market.

Name

Export Now

Legal name

Export Now Asia

Website

https://exportnow.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Export Now Asia is a Shanghai-based managed services firm founded in 2010 that helps Western consumer brands launch and scale flagship stores across China's e-commerce platforms (Tmall, JD, Douyin, Xiaohongshu). It has served 50+ enterprise clients including Harley-Davidson, FENDER, and Real Techniques.

Ownership category

akta.pro rank

Product category

China E-commerce Market Entry Services

NAICS

Warehousing and Storage (493), Packaging and Labeling Services (56191)

SIC

Wholesale-Miscellaneous Nondurable Goods (5190), Wholesale-Apparel, Piece Goods & Notions (5130)

akta.pro primary industry

Export Promotion & Market Access Support (BPADAMAC)

akta.pro secondary industries

Localization & Internationalization Services (Language/Currency/Pricing) (CRAFAJAI), International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA)

Keywords

• China market entry
• Cross-border e-commerce
• Tmall store management
• Brand localization services
• E-commerce operations

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. E-commerce Operations Management: Export Now Asia operates as a managed services provider, handling end-to-end e-commerce operations for global brands on Chinese platforms including Tmall, JD, Douyin, and Xiaohongshu. Revenue is generated through service fees for store management, marketing, logistics, and customer support.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Export Now Asia is a turnkey managed-services provider that helps international consumer brands enter and scale in China's e-commerce market. The company operates flagship stores on behalf of brands across Chinese platforms including Tmall, JD.com, Douyin, and Xiaohongshu (小红书), handling end-to-end services from market research, regulatory compliance, and customs clearance to store setup, product listing optimization, logistics, and 24/7 native Mandarin customer support.

Product overview

Export Now Asia is a turnkey solution provider for China market entry, offering end-to-end e-commerce services rather than a single software product. The service portfolio consists of eight integrated modules: Market Research & Brand Testing, Social Media Management, Customer Support, Online Store Setup & Management, Customs Clearance, Logistics & Warehousing, Product Listing & Optimization, and Order Processing & Fulfillment. These modules work together to help international brands launch and scale on Chinese platforms including Tmall, JD.com, Douyin, Xiaohongshu, WeChat, and Weibo. The company operates flagship stores for brands and handles everything from regulatory compliance to post-sale customer service, with 24/7 support capabilities and expertise in peak season events like Singles' Day (Double 11).

Differentiator

Problem solved

Functional benefit

Products and services

• China E-commerce Market Entry Service Turnkey managed-services offering that handles every step of international brands' China e-commerce journey, from market research and brand testing to customs clearance, flagship store setup and management on Tmall/JD/Douyin, product listing and SEO optimization, social media management on Xiaohongshu/WeChat/Weibo, logistics and bonded warehousing, order processing and fulfillment, and 24/7 native Mandarin customer support. Designed for established global consumer brands seeking to enter and scale in China's e-commerce market without building local operations in-house.

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

One partnership is on record.

• Kavita's Iceherbsnew partnershipStrategic or Co-development Partner · 20 March 2025Major partnership focused on bringing high-quality Icelandic mountain herb supplements into the rapidly expanding e-commerce market in China. Export Now Asia will provide end-to-end China market entry services including store setup, marketing, and operations on Chinese e-commerce platforms.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• ChannelEngine: ChannelEngine is a marketplace integration platform that connects brands to global marketplaces including Tmall and JD. Overlaps with Export Now in cross-border China e-commerce enablement, but software-led.
• Lengow: Lengow is a feed management and marketplace integration platform helping brands list products across international marketplaces. Adjacent to Export Now in cross-border e-commerce tooling but more product/tech-led than services-led.

Direct peers

• WPIC Marketing + Commerce: WPIC is a China-focused e-commerce agency that provides end-to-end Tmall, JD, and Douyin store management, marketing, and localization for Western brands — a near-direct competitor to Export Now.
• Azoya International: Azoya is a China-focused e-commerce enabler that helps international brands launch and operate on Tmall, JD, and other Chinese marketplaces. Directly comparable to Export Now in service scope, target customer (Western brands entering China), and revenue model.
• TMO Group: TMO Group is a digital commerce agency specializing in China market entry, localization, and store management for international brands. Closely matches Export Now's service offering and customer profile.
• Webinterpret: Webinterpret provides cross-border e-commerce localization and marketplace management, helping brands sell internationally including on Chinese platforms. Comparable in the cross-border China e-commerce service category.
• Salesupply: Salesupply is a managed services provider for cross-border e-commerce, offering localization, customer service, and fulfillment for brands expanding internationally — including into China.

Broad incumbents

• Pattern (e-commerce accelerator): Pattern is a larger e-commerce accelerator that helps brands scale on global marketplaces including Amazon and other channels. Operates in the same managed-services / brand-acceleration category but at much larger scale and with broader geographic scope.
• Alibaba (Tmall International): Alibaba operates Tmall and Tmall Global, the dominant platforms Export Now's clients sell on. Alibaba is a platform incumbent and also offers partner/agency programs that overlap with Export Now's service model.
• Accenture (China e-commerce practice): Accenture Song and other large consulting firms operate China market entry and digital commerce practices serving global brands. They compete with Export Now for the largest enterprise mandates, though at much higher price points and broader scope.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Export_Now
• Facebookfacebook.com/exportnow
• LinkedInlinkedin.com/company/1882140

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Export Now