First Choice Lending Services
First Choice Lending Services is a privately held correspondent mortgage lender founded in 2013 and headquartered in Knoxville, Tennessee, offering agency and non-QM residential loan products to homebuyers, self-employed borrowers, and real estate investors across Tennessee, Kentucky, and Georgia.
- Company typePrivate
- Founded2013
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What First Choice Lending Services does
First Choice Lending Services (FCLS), LLC is a privately held correspondent mortgage lender headquartered in Knoxville, Tennessee, founded in 2013 and operating across Tennessee, Kentucky, and Georgia. The company funds residential mortgage loans with its own capital and sells them to investors in the secondary market, a correspondent-lender model that the company states provides flexibility, speed, and certainty of close relative to a pure broker model. FCLS maintains four physical branch offices (Knoxville, Nashville, Dayton in Tennessee, and Crestwood in the Louisville metro of Kentucky) and holds separate NMLS identifiers for each location, with loan officers and branch managers leading both in-person and phone-based origination.
The product portfolio spans the full agency-eligible spectrum (Conventional, FHA, VA, USDA, Jumbo, Reverse Mortgage) plus a deep non-QM suite including DSCR, Bank Statement, Fix-and-Flip, ITIN, P&L, CPA Documentation, 1099, Bridge, Multifamily, Mixed-Use, HELOC/HELOAN, Land, Manufactured Home, New Construction, and Rate Buydown programs. Underlying technology consists of an internet-connected pricing/market-information system, an online application portal (the 1003 app at fcls.my1003app.com), dedicated toll-free intake per branch, and a content-marketing layer (52+ blog articles) driving organic search and social lead generation.
FCLS generates revenue primarily through origination fees and gain-on-sale margin on correspondent-funded loans, supplemented by interest income on loans warehoused before secondary-market sale. Customer acquisition is direct-to-consumer via branch, website, and toll-free, with realtor referral partnerships serving as a documented mid-funnel channel. The company positions itself against "one-size-fits-all" bank products, targeting first-time buyers, repeat buyers, self-employed borrowers, veterans, rural buyers (USDA), and real estate investors with customized loan structures.
First Choice Lending Services firmographics
Firmographics- Name
- First Choice Lending Services
- Legal name
- First Choice Lending Services, LLC
- Website
- https://fcls.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- First Choice Lending Services is a privately held correspondent mortgage lender founded in 2013 and headquartered in Knoxville, Tennessee, offering agency and non-QM residential loan products to homebuyers, self-employed borrowers, and real estate investors across Tennessee, Kentucky, and Georgia.
- Ownership category
- akta.pro rank
First Choice Lending Services industry classification
Industry- Product category
- Residential Mortgage Lending
- NAICS
- Real Estate Credit (522292), Mortgage and Nonmortgage Loan Brokers (522310), Nondepository Credit Intermediation (5222)
- SIC
- Mortgage Bankers & Loan Correspondents (6162), Loan Brokers (6163)
- akta.pro primary industry
- Wholesale Mortgage Lending (Broker Channel) (FSALACAA)
- akta.pro secondary industries
- Jumbo & Portfolio Wholesale Lending (FSALACAF), Government Wholesale Lending (FHA/VA/USDA) (FSALACAE)
Keywords
Where First Choice Lending Services is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
First Choice Lending Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Mortgage Loan Origination: Origination fees and margin earned from mortgage loans funded with the company's own capital as a correspondent lender. Revenue generated from the spread between origination and sale to investors, plus origination fees charged to borrowers.
- Interest Income: Interest income from mortgage loans held during the funding period before sale to investors in the secondary mortgage market.
- Refinance Revenue: Ongoing revenue from existing customers refinancing their mortgages, generating new origination fees and interest income.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Conventional Loans |
| Transaction based/ take rate | Pay-as-you-go | Government Loans (FHA, VA, USDA) |
| Transaction based/ take rate | Pay-as-you-go | Non-QM Programs |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
First Choice Lending Services product offering
Product offeringCore offering
First Choice Lending Services is a correspondent mortgage lender that funds home purchase and refinance loans with its own capital and sells them to investors in the secondary market. It originates both traditional agency-eligible programs (conventional, FHA, VA, USDA, jumbo, reverse mortgage, new construction, renovation, manufactured home) and a wide range of non-QM programs (DSCR, bank statement, P&L, 1099, ITIN, CPA, alt-doc, fix-and-flip, multifamily, mixed-use, bridge, HELOC/HELOAN, portfolio, land), serving consumers and real estate investors across Tennessee, Kentucky, and Georgia.
Product overview
First Choice Lending Services operates as a Correspondent Lender offering a comprehensive mortgage platform with both traditional and non-QM loan products. Their core offerings include Conventional, FHA, VA, USDA, Jumbo, and Reverse Mortgage programs for purchase and refinance transactions. They also provide specialized non-QM products including DSCR, Bank Statement, Fix and Flip, Land/Vacant Lot, 1099, Multifamily, Mixed-Use, Bridge, HELOC/HELOAN, ITIN, P&L, CPA Doc, Portfolio, and Alternate Doc loans. As a correspondent lender, they fund loans with their own capital, enabling more flexibility, speed, and certainty at closing. Additional offerings include temporary rate buydowns, rehab/renovation loans, new construction loans (one-time close), and manufactured home loans. The company is licensed in Tennessee, Kentucky, and Georgia.
Differentiator
Problem solved
Functional benefit
Products and services
- Conventional Loans Loan programs for borrowers with strong credit and stable income, including first-time buyers, move-up or downsizing buyers, and investment property purchasers.
- FHA Loans Government-backed loans for homebuyers with less-than-perfect credit, offering more flexible guidelines and easier qualification requirements.
- VA Loans Home loans for Veterans, active-duty service members, National Guard, Reserves, and eligible surviving spouses offering $0 down payment and borrower-friendly terms.
- USDA Loans Rural area home loans with lower mortgage insurance and more flexible credit guidelines for homebuyers purchasing properties in eligible rural areas.
- Jumbo Loans Loans exceeding conventional loan limits for higher-value properties.
- Reverse Mortgages Home equity conversion mortgages for retirees 62+ that convert equity into monthly cash payments.
- New Construction Loans One-time close construction loans for building new homes, including construction-to-permanent financing.
- Rehab/Renovation Loans Loans for purchasing and renovating properties that need repairs or improvements.
- Manufactured Home Loans Loans for manufactured homes including both chattel and land-secured financing options.
- Temporary Rate Buydowns Rate buydown programs including 3-2-1 Buydown, 2-1 Buydown, 1-1 Buydown, and 1-0 Buydown options to lower initial interest rates.
- DSCR Loans Non-QM loans based on Debt Service Coverage Ratio for real estate investors, focusing on property cash flow rather than personal income.
- Bank Statement Loans Non-QM loans using bank statements to verify income for self-employed borrowers instead of tax returns.
- Fix and Flip Loans Short-term loans for real estate investors purchasing properties to renovate and resell.
- Land/Vacant Lot Loans Loans for purchasing raw land or vacant lots for future development or construction.
- 1099 Income Loans Loans for borrowers with 1099 income who may not qualify under traditional documentation requirements.
- Multifamily Loans Loans for 5+ unit multifamily properties including options for 5-8, 9-20, and 20-200+ unit buildings.
- Mixed-Use Property Loans Loans for properties combining residential and commercial space.
- Bridge Loans Short-term financing bridging the gap between buying a new property and selling an existing one.
- HELOC/HELOAN Home Equity Lines of Credit and Home Equity Loans using existing property equity.
- ITIN Loans Loans for borrowers using an Individual Taxpayer Identification Number instead of a Social Security Number.
- P&L Loans Loans verified through Profit and Loss statements for self-employed business owners.
- CPA Documentation Loans Loans using CPA-certified income documentation for self-employed borrowers.
- Portfolio Loans Flexible loan products held in-house that do not conform to standard agency guidelines.
- Alternate Doc Loans Loans using alternative documentation such as 1-year or 2-year income verification methods.
Quantifiable outcome
- 5.0 Star Google Rating
Companies that use First Choice Lending Services
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles4 records
First Choice Lending Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
First Choice Lending Services partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
First Choice Lending Services competitors and assessment
Company assessmentDirect peers
- Homepoint: Wholesale and correspondent mortgage lender serving brokers and correspondents with conventional and government products. Operates a similar funding-and-sale correspondent flow as FCLS.
- United Wholesale Mortgage: Largest US wholesale and correspondent mortgage lender. Operates a correspondent model that funds loans and sells to investors, broadly mirroring FCLS's core operating model while serving brokers and correspondents at massive scale.
- Caliber Home Loans: Non-bank mortgage originator with strong correspondent and direct-to-consumer channels, and a notable non-QM and bank-statement program suite that overlaps directly with FCLS's non-QM lineup.
- Plaza Home Mortgage: Correspondent and wholesale lender with broad agency, jumbo, and non-QM products, including a deep self-employed borrower toolkit that closely resembles FCLS's bank-statement and CPA-doc offerings.
- NewRez (formerly New Penn Financial): Non-bank mortgage lender operating retail, wholesale, and correspondent channels with a full agency plus non-QM product set. Correspondent platform and product breadth directly parallel FCLS's positioning.
Emerging players
- Angel Oak Mortgage Solutions: Non-QM-focused wholesale and correspondent lender specializing in bank-statement, DSCR, and self-employed products. A close adjacent peer competing for the non-QM slice of FCLS's book.
- Deephaven Mortgage: Pure-play non-QM correspondent and wholesale originator focused on bank-statement, DSCR, and investor loans. Directly competes for FCLS's non-QM self-employed and investor borrower base.
- Kind Lending: Non-QM and wholesale/correspondent lender with a self-employed-focused product suite (bank statement, P&L, DSCR) that overlaps with FCLS's non-QM menu and target personas.
Broad incumbents
- loanDepot: Large multi-channel mortgage lender operating retail, wholesale, and correspondent channels. Offers conventional and government products comparable to FCLS's core menu and competes for similar Southeast refinance and purchase volume.
- Rocket Mortgage: Largest US retail mortgage originator; offers the full spectrum of conventional, government, and jumbo loans with a direct-to-consumer technology stack that competes for the same borrower segments FCLS targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
First Choice Lending Services social profiles
Digital presenceFirst Choice Lending Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
First Choice Lending Services leadership team
Management profileNumber of profiles
Profiles8 records
First Choice Lending Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
First Choice Lending Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about First Choice Lending Services
What does First Choice Lending Services do?
First Choice Lending Services is a correspondent mortgage lender that funds home purchase and refinance loans with its own capital and sells them to investors in the secondary market. It originates both traditional agency-eligible programs (conventional, FHA, VA, USDA, jumbo, reverse mortgage, new construction, renovation, manufactured home) and a wide range of non-QM programs (DSCR, bank statement, P&L, 1099, ITIN, CPA, alt-doc, fix-and-flip, multifamily, mixed-use, bridge, HELOC/HELOAN, portfolio, land), serving consumers and real estate investors across Tennessee, Kentucky, and Georgia.
Is First Choice Lending Services a public or private company?
First Choice Lending Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was First Choice Lending Services founded?
First Choice Lending Services was founded in 2013. It employs 11 to 50 people.
Where is First Choice Lending Services based?
First Choice Lending Services is headquartered in Knoxville, United States, in the North America region.
How does First Choice Lending Services make money?
Three revenue lines are on record. Mortgage Loan Origination is the primary driver. The others are interest Income and refinance Revenue.
Who are First Choice Lending Services's main competitors?
Direct peers on record are Homepoint, United Wholesale Mortgage, Caliber Home Loans, Plaza Home Mortgage and NewRez (formerly New Penn Financial). Emerging players are Angel Oak Mortgage Solutions, Deephaven Mortgage and Kind Lending. Broad incumbents are loanDepot and Rocket Mortgage.
Does First Choice Lending Services have an API?
No public API is recorded for First Choice Lending Services.
What industry is First Choice Lending Services in?
First Choice Lending Services's product category is Residential Mortgage Lending. Its primary akta.pro industry code is FSALACAA, Wholesale Mortgage Lending (Broker Channel), with a secondary code of FSALACAF, Jumbo & Portfolio Wholesale Lending. Its NAICS code is 522292 and its SIC code is 6162.