GeriCall

What GeriCall does

GeriCall (legal entity: C-Bridge B.V., headquartered in Den Haag) is a Dutch medical services company founded in 2018 that specializes in elderly care delivery through three core service lines: GeriCall Emergency (24/7 ANW coverage for nursing homes, rehabilitation and disability care institutions), GeriCall Medical (outsourced multidisciplinary daytime medical and psychological care), and GeriCall@Home (specialist elderly medicine consultations delivered at patients' residences via GP referral). The company serves more than 100 care organizations across the Netherlands — including nursing homes, hospitals, GP practices, and disability and rehabilitation institutions — employing 251-500 staff led by founders Astrid van Hattem (Medical Director) and René van Hattem (General Director), with Joost Melis as Partner/Financial Director and a three-member supervisory board. GeriCall acquires customers through direct enterprise sales to care institutions, GP referrals routed via the ZorgDomein platform, and regional cooperation agreements such as the five-organization Friesland ANW consortium that launched January 2025.

The company's operational backbone is GeriForce, a proprietary digital platform developed in-house by a 10+ engineer team. GeriForce integrates centralized per-location telephony (no queue, auto-routes to the available physician), dynamic physician scheduling, real-time consultation handovers, clinical documentation, single sign-on access to partner Electronic Patient Record systems (Ysis, Khonraad and institutional EPDs), and Business Intelligence dashboards that drive a 'doctor-in-the-middle' model in which a single physician serves multiple institutional sites within regulated response-time envelopes. GeriCall holds ISO 27001:2023 (April 2025) and NEN 7510-1:2024 (May 2026) certifications issued by DigiTrust, which are procurement prerequisites for handling patient data in Dutch healthcare. A July 2025 release introduced a rebuilt mobile application and overhauled consultation workflows.

Revenue is generated primarily through managed-services contracts with care institutions for ANW coverage and outsourced daytime medical/psychological services, plus fee-for-service specialist consultations billed to health insurers and care offices under the Zvw (Healthcare Insurance Act) and WLZ (Long-term Care Act) frameworks. Supplementary unit-priced revenue comes from WZD medical declarations (IBS/RM) and competency assessments ranging from €275 to €325 per visit by region. Two sub-brands — GeriPeople (physician development) and GeriHealth (international healthy aging targeting the United States and Japan) — extend the portfolio beyond core Dutch service delivery. The company is founder-controlled with no disclosed external venture or private equity investment.

Name

GeriCall

Legal name

C-Bridge B.V.

Website

https://gericall.nl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

251–500 employees

Short description

GeriCall is a Netherlands-based medical company providing specialist elderly care services, including 24/7 ANW emergency coverage, outsourced multidisciplinary medical teams, and home-based specialist consultations, supported by its proprietary GeriForce digital platform serving 100+ care institutions nationwide.

Ownership category

akta.pro rank

Product category

Elderly Care Medical Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF), Comprehensive Geriatric Assessment & Care Planning (HLADALAA)

Keywords

• Elderly medical care
• Geriatric medicine services
• After-hours medical coverage
• Home-based specialist consultations
• Healthcare coordination platform

Headquarters

HQ city

Den Haag

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. ANW Services (Evening, Night, Weekend): Medical emergency services provided to care institutions outside regular office hours. GeriCall ensures a doctor is available at the right time and place, matched to acute care needs within the institution. Care is delivered remotely when possible, and physically on-site when needed.
2. Medical & Psychological Services Outsourcing: Full or partial outsourcing of daytime medical and psychological care to multidisciplinary teams (specialists in elderly medicine, nurse specialists, basic doctors, GZ psychologists) for care institutions.
3. Home-based Specialist Elderly Medicine: First-line medical care at home by specialists in elderly medicine in close collaboration with GPs. Services include examination, advice, and treatment for clients with complex (geriatric) care questions, billed to health insurers or care offices.
4. Medical Declarations and Assessments: Competency assessments and medical declarations for legal purposes (WZD, RM, IBS) performed at home. These are charged separately as they fall outside statutory reimbursement.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

GeriCall is a Dutch medical company that provides specialist elderly-care medical services across the care continuum: 24/7 evening/night/weekend (ANW) medical coverage for nursing homes, rehabilitation, and disability-care institutions; outsourced multidisciplinary medical and psychological care for care institutions; and home-based first-line specialist geriatric consultations for patients referred by general practitioners through the ZorgDomein platform. Service delivery is enabled by GeriForce, a proprietary digital coordination platform integrating telephony, scheduling, triage, real-time handovers, SSO with institutional EPD systems, and predictive BI.

Product overview

GeriCall operates as a multi-service medical company specializing in elderly care, organized as a platform-plus-modules architecture centered around the GeriForce digital platform. The core product portfolio consists of four main services: GeriCall Emergency (24/7 ANW emergency services), GeriCall Medical (outsourced medical/psychological care for institutions), GeriCall@Home (first-line specialist elderly care at home), and the GeriForce technology platform itself. Supporting sub-brands include GeriPeople (physician development services) and GeriHealth (healthy aging innovation, including international expansion to US and Japan). The GeriForce platform serves as the digital backbone, integrating scheduling, phone routing, care coordination, and real-time analytics to connect all services.

Differentiator

Problem solved

Functional benefit

Brands

• GeriForce: Digital platform by GeriCall providing planning, telephony, consultation coordination, real-time workload insight, SSO with care institution EPDs, and administrative management for elderly care services.
• GeriPeople
• GeriHealth
• GeriCall Emergency
• GeriCall Medical
• GeriCall@Home

Products and services

• GeriForce Proprietary digital platform developed in-house by a team of more than 10 full-stack developers; integrates centralized telephony, dynamic scheduling, triage, real-time handovers, SSO with institutional Electronic Patient Records, predictive BI dashboards, and a mobile app to coordinate elderly-care services. Available to care institutions with or without GeriCall physicians.
• GeriCall Emergency 24/7 ANW (avond-, nacht- en weekenddiensten) medical emergency services for Dutch elderly-care (VVT), medical-specialist rehabilitation (MSR), and intellectual-disability (VG) institutions across the Netherlands. Operates a 'doctor-in-the-middle' model in which one doctor can serve multiple locations within responsible response times, with care delivered remotely when possible and on-site when needed.
• GeriCall Medical Outsourced daytime (optionally 24/7) medical and psychological care for healthcare institutions, delivered by multidisciplinary teams led by Specialist Elderly Care Physicians and/or GZ-Psychologists. Operates in the Randstad region with structured, methodological working practices following Verenso guidelines and the PDCA cycle.
• GeriCall@Home First-line specialist elderly-medicine care delivered at patients' homes across South Holland, South Holland Islands, Drechtsteden, North Brabant, and Utrecht. Delivered by specialists in elderly medicine working closely with GPs (referrals via ZorgDomein); includes examinations, advice, treatment, complex poly-pharmacy management, palliative care, and competency assessments charged per region (€275 Den Haag/Zoetermeer, €325 North & South Holland).
• GeriPeople Personal growth and professional development services for physicians, including coaching, intervision, career development, and educational support at all career stages. Operates alongside GeriCall's LUMC Specialist Ouderengeneeskunde training programme (2024) and the RINO Amsterdam-accredited GZ-Psychologist training programme launched from 2025.
• GeriHealth Healthy-aging initiative that develops programs (including Silver & Fit) and partnerships for vital elderly, extending beyond the Netherlands into the United States and Japan markets under the direction of a specialist in elderly medicine.

Quantifiable outcome

• 100+ care organizations served
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• RINO AmsterdamcoreStrategic or Co-development Partner · 1 January 2025Accredited training institute for GZ Psychology (Health Care Psychologist). From 2025, GeriCall recognized to train basic psychologists to become GZ psychologists, building sustainable psychological care in elderly care.
• KwadrantGroepcoreStrategic or Co-development Partner · 20 December 2024Regional collaboration for medical accessibility during evening, night, and weekend hours in Friesland. Five largest elderly care organizations in Friesland combined with GeriForce to improve medical care coordination. Started January 1, 2025.
• NoorderbreedtecoreStrategic or Co-development Partner · 20 December 2024Regional collaboration for medical accessibility during evening, night, and weekend hours in Friesland. Five largest elderly care organizations in Friesland combined with GeriForce to improve medical care coordination. Started January 1, 2025.
• AlliadecoreStrategic or Co-development Partner · 20 December 2024Regional collaboration for medical accessibility during evening, night, and weekend hours in Friesland. Five largest elderly care organizations in Friesland combined with GeriForce to improve medical care coordination. Started January 1, 2025.
• ZuidOostZorgcoreStrategic or Co-development Partner · 20 December 2024Regional collaboration for medical accessibility during evening, night, and weekend hours in Friesland. Five largest elderly care organizations in Friesland combined with GeriForce to improve medical care coordination. Started January 1, 2025.
• PatynacoreStrategic or Co-development Partner · 20 December 2024Regional collaboration for medical accessibility during evening, night, and weekend hours in Friesland. Five largest elderly care organizations in Friesland combined with GeriForce to improve medical care coordination. Started January 1, 2025.
• LUMC (Leiden University Medical Center)coreStrategic or Co-development PartnerCollaboration for training positions for Specialist Elderly Medicine. GeriCall offers training places in collaboration with LUMC, with experienced trainers, dedicated training coordinator, and support from Office and colleague residents.
• Zorgkantoor CZ HaaglandenminorChannel Partner/ Reseller/ DistributorCare office for WLZ (Long-term Care Act) coverage in regions: Den Haag, Leidschendam-Voorburg, Rijswijk, Wassenaar, Zoetermeer.
• Zorgkantoor CZ Zuid-Hollandse EilandenminorChannel Partner/ Reseller/ DistributorCare office for WLZ coverage in regions: Barendrecht, Goeree-Overflakkee, Hoeksche Waard, Nissewaard, Ridderkerk, Voorne aan Zee.
• Zorgkantoor Rotterdam Zilveren KruisminorChannel Partner/ Reseller/ DistributorCare office for WLZ coverage in regions: Rotterdam, Capelle a/d IJssel, Krimpen a/d IJssel.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Amedisys: US publicly-traded home health and hospice operator offering skilled nursing, therapy, and chronic disease management in patients' homes across more than 30 states. A broad incumbent analog to GeriCall@Home's skilled home-based elderly medical services, with substantially larger scale and clinical focus.
• Tunstall Healthcare: UK-headquartered provider of technology-enabled care services, including telecare, telehealth, and integrated care platforms for elderly and vulnerable populations worldwide. Comparable to GeriForce as a broad incumbent in elderly care coordination and remote monitoring technology, though Tunstall spans multiple geographies.

Direct peers

• Interim HealthCare: US-based provider of home health, hospice, palliative care, and medical staffing services, including coverage for care facilities and home settings. Comparable to GeriCall on the dual axis of home health services and facility-based medical staffing, with a long history similar to GeriCall's combined GeriCall Medical and Emergency offerings.
• Home Instead Senior Care: Global franchise network providing personalized home care services for seniors, including companionship, personal care, and specialized dementia support. Comparable to GeriCall@Home as an international scale model for high-touch, elderly-focused home care services with local-coordination backing.
• Buurtzorg Nederland: Dutch home care organization providing nursing and personal care to elderly clients in their homes, with strong use of independent small teams and a self-management model. Directly comparable to GeriCall@Home in serving complex elderly clients at home in the Netherlands with a quality- and autonomy-led methodology.
• Arts en Zorg Groep: Dutch medical staffing and care services provider that supplies physicians (including elderly care specialists) and medical teams to care institutions and home settings in the Netherlands. Direct competitor to GeriCall Emergency and GeriCall Medical for outsourced medical staffing and ANW coverage in care institutions.
• BrightStar Care: US franchisor of medical and non-medical home care services for seniors and adults, including skilled nursing, medication management, and dementia care. Comparable to GeriCall's combination of home medical services with managed, vetted clinical teams serving elderly clients across multiple geographies.

Emerging players

• Luscii: Dutch digital health platform offering remote monitoring and virtual care services to hospitals and care organizations, focusing on chronic disease management at home. Comparable to GeriForce as an emerging Dutch digital health platform serving care institutions, though Luscii is more oriented toward hospital-led virtual wards rather than elderly care coordination.
• Cera Care: UK-based technology-enabled home care provider using a digital platform to coordinate care visits, match caregivers, and deliver outcomes for elderly and vulnerable clients. Closely mirrors GeriCall's combination of a proprietary digital platform (GeriForce) with managed elderly care delivery, but operating in the UK rather than the Netherlands.
• Carenzorgt.nl: Dutch online care coordination platform that connects informal caregivers, patients, and professional care providers around a shared care plan. Comparable to GeriForce's care coordination function within the Netherlands, though Carenzorgt focuses on informal/family caregiver workflows rather than physician-led ANW and specialist geriatric coordination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gericall

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GeriCall