Active Computers

What Active Computers does

Active Computers (Актив Компьютерс) is a Russian IT services and software company founded in 1997 and headquartered in Moscow, operating as OOO Aktiv soft (ООО Актив софт). The company specializes in ITSM and ITAM solutions, IT outsourcing, and web services, serving primarily large enterprises, state-owned corporations, and mid-market companies across Russia, Belarus, Moldova, and Kazakhstan. Its core customer base spans aviation, nuclear, oil and gas, defense, telecommunications, retail, logistics, sports administration, and municipal IT, with marquee deployments at Vertolety Rossii (Russian Helicopters, Rostec), Gazprom GNP Holding, LANIT Group, SberLogistics, and BELUGA Group.

The company's product portfolio is built around the 1C ecosystem and several proprietary and partner platforms. U-Connect is its proprietary IT infrastructure automation platform for endpoint management, hardware/software inventory, real-time monitoring, remote desktop access, and CMDB population, with an open API enabling integration with ITSM/ITAM/SAM systems. Active+ is a proprietary extension for 1C:ITILIUM that adds IT asset lifecycle management with automated asset-to-configuration-item binding, label printing, and license tracking. U-Connect Portal provides a web interface for 1C:ITILIUM. The company also distributes and implements 1C:ITILIUM (a flagship ITSM/ESM solution available in Service Desk, Professional, and Corporate tiers), SimpleOne (a Russian AI-powered low-code ITSM/ESM/ITAM/B2B CRM platform), and Altevics (an ITIL4-aligned ITSM/ESM system registered in the Russian software registry). Additional offerings include Trace-X, AnalytiX, and Pharm-X platforms for mandatory goods marking under the Честный Знак system.

Active Computers generates revenue through a mix of software product licensing and subscription, implementation and consulting services, recurring monthly IT outsourcing contracts (from 10,000 RUB/month for computer maintenance), and IT asset management/inventory services. Annual subscription pricing for 1C:ITILIUM ranges from 74,100 RUB (Service Desk) to 513,000 RUB (Corporate), with implementation projects starting from 495,000 RUB. Distribution combines direct enterprise sales with the 1C franchise partner network (1С-франчайзи), and the company operates from offices on shosse Entuziastov in Moscow. Notable credentials include GOST R ISO 9001-2015 certification, inclusion in the Register of Accredited IT Companies under the Russian Ministry of Digital Development, FRII Accelerator winner status, and permanent membership in itSMF Russia, where Andrey Boganov serves as a leading expert on IT asset inventory and co-author of the ITAM practice in ITIL v4.

Name

Active Computers

Legal name

OOO Aktiv soft (ООО Актив софт)

Website

https://acomps.ru

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Active Computers (Актив Компьютерс) is a Moscow-based Russian IT services and software company specializing in ITSM/ITAM solutions, IT outsourcing, and web services for large enterprises, state-owned corporations, and mid-market firms across Russia and the CIS, built around its proprietary U-Connect platform and 1C-based software stack.

Ownership category

akta.pro rank

Product category

IT Service Management (ITSM) Software

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

IT Asset Management (ITAM) Platforms (HDAEALAD)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Knowledge Management & Service Desk Platforms (HDAEALAH), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

Keywords

• IT service management
• IT asset management
• ITSM implementation
• IT infrastructure automation
• 1C platform solutions

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Product Licensing & Subscription: Sale and licensing of proprietary software products (U-Connect, Active+) and resale of third-party ITSM platforms (1C:ITILIUM, Altevics, SimpleOne). Products are sold in tiers (Service Desk, Professional, Corporate) with client licenses for additional seats.
2. Implementation & Consulting Services: Full-cycle ITSM/ITAM implementation projects including express deployment and turnkey corporate deployments. Post-project support (2 months included). Training courses for administrators. Implementation of 1C:ITILIUM starts from 495,000 rubles.
3. IT Outsourcing (Monthly Contracts): Recurring monthly contracts for ongoing computer and office equipment maintenance. Subscription starts from 10,000 RUB/month for computer maintenance. Foreign representative maintenance starts from 12,000 RUB/month.
4. IT Asset Management & Inventory Services: Discovery, inventory, and auditing of IT infrastructure assets, performed as part of ITAM project implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Active Computers is a Russian IT services company that develops and distributes proprietary ITSM/ITAM software products (U-Connect, Active+, U-Connect Portal) and resells partner platforms (1C:ITILIUM, SimpleOne, Altevics). It sells these products in tiered subscriptions and provides full-cycle ITSM/ITAM implementation, consulting, training, and recurring IT outsourcing (computer and office equipment maintenance) services.

Product overview

Active Computers develops a portfolio of ITSM/ITAM products and solutions. The core offerings include: U-Connect for IT infrastructure automation and endpoint management; 1C:ITILIUM as the flagship ITSM/ESM solution on the 1C platform with Service Desk, Professional, and Corporate editions; SimpleOne as a Russian AI-enabled low-code platform providing ITSM, EMS, ITAM, and B2B CRM capabilities; and Altevics as a modern ITIL4-based ITSM/ESM system. These core platforms are complemented by extensions including Active+ (IT asset management extension for 1C:ITILIUM), U-Connect Portal (web portal for 1C:ITILIUM), Vizir (CMDB visualization for 1C:ITIL), and U-CONNECT for 1C:ITILIUM (configuration unit management). The company also offers specialized solutions for goods marking including Trace-X, AnalytiX, and Pharm-X platforms.

Differentiator

Problem solved

Functional benefit

Brands

• U-Connect: Platform for IT infrastructure automation, including audit, monitoring, remote management and inventory management
• Active+
• U-Connect Portal

Products and services

• U-Connect Proprietary IT infrastructure automation platform providing centralized endpoint management, automated hardware/software inventory, real-time monitoring, remote desktop access, patch management, script automation, and CMDB population. Integrates via open API with ITSM/ITAM/SAM systems.
• 1C:ITILIUM Comprehensive ITSM/ESM solution built on the 1C:Enterprise platform, based on ITIL standards. Sold in three editions: Service Desk, Professional, and Corporate, with implementation services starting from 495,000 RUB.
• SimpleOne Russian AI-powered low-code platform for ITSM, ESM, ITAM, and B2B CRM, built on a microservices architecture. Offered as an alternative domestic ITSM platform.
• U-Connect Portal Web portal for submitting and tracking IT requests in 1C:ITILIUM, with integrated knowledge base (contextual search), dashboard analytics, commenting, and file attachments. Browser-accessible without 1C installation.
• Active+ (Актив Плюс) Proprietary extension for 1C:ITILIUM enabling full IT asset management lifecycle: planning, budgeting, procurement, commissioning, operation, and decommissioning. Includes automated asset-to-CI binding, label printing, license management, and component-level hardware tracking.
• Altevics Modern ITSM and ESM system aligned with ITIL4 for automating service departments and service companies. Included in the Russian Software Register (Record No. 21706 dated 07.03.2024). Includes incident management, service request management, knowledge base, service catalog, SLA management, approvals, and operations management.
• 1C:ITIL Domestic corporate ITSM system on the 1C platform.
• Trace-X Federal platform for automating goods marking (маркировка товаров).
• AnalytiX System for tracking and analyzing movement of marked goods.
• Pharm-X Federal drug marking platform.
• ITSM/ITAM Implementation Services Full-cycle implementation of ITSM/ITAM/ESM solutions (1C:ITILIUM, SimpleOne, Altevics, U-Connect). Includes audit, strategy, deployment, pilot operation, post-project support (2 months included), and training. Implementation of 1C:ITILIUM starts from 495,000 RUB.
• IT Outsourcing (Computer & Office Equipment Maintenance) Recurring monthly contracts for ongoing IT support including 24/7 support, customization, updates, and training. Subscription starts from 10,000 RUB/month. Foreign representative maintenance starts from 12,000 RUB/month with multilingual support.
• 1C Services (Implementation, Integration, Maintenance) Implementation, integration with external services and marketplaces, and ongoing maintenance of 1C-based systems to ensure uninterrupted operation.
• Web Development Services Website development, landing pages, applications, site support, and comprehensive promotion including orders, sales, and inquiries.

Quantifiable outcome

• Vertolety Rossii: 20 factories, 38,000 service consumers automated in 6 months with 65+ custom reports and widgets, enabling same-day launch of new system features.
• +3 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• Yandex Cloud (Яндекс.Облако)coreTechnology or Integration · 5 July 2026Official partnership with Yandex Cloud announced on 05.07.2026. Provides cloud infrastructure and services to enhance business capabilities for Active Computers' ITSM/ITAM implementations. Yandex Cloud partnership extends the company's cloud-native integration options for enterprise clients seeking hybrid or cloud deployment of ITSM solutions.
• 1C Firm (Фирма 1С)flagshipChannel Partner/ Reseller/ DistributorActive Computers is an official partner of 1C firm for resale and implementation of 1C:ITILIUM and related products. As a 1С франчайзи partner, the company distributes all tiers of 1C:ITILIUM (Service Desk, PROF, CORPORATE) and provides certified implementation services. Partner status enables access to 1C's extensive enterprise client network across Russia.
• Desnol Soft (Деснол Софт)flagshipImplementation/ SI/ Consulting PartnerOfficial partner of Desnol Soft — developer of 1C:ITILIUM. Active Computers serves as an implementation partner providing certified expertise in deploying 1C:ITILIUM at enterprise scale. The partnership involves joint go-to-market for 1C:ITILIUM implementations with post-project support and training.
• SimpleOnecoreChannel Partner/ Reseller/ DistributorActive Plus (Active Computers subsidiary) is an official partner of SimpleOne in Russia. Resells and implements the SimpleOne AI ecosystem and low-code ITSM/ESM platform. Partnership enables offering of alternative domestic ITSM platform alongside 1C:ITILIUM.
• Altevics / Green DatacoreChannel Partner/ Reseller/ DistributorActive Plus (Active Computers subsidiary) is an official partner of Altevics and Green Data in Russia. Resells and implements Altevics ITSM/ESM platform, positioned as an import substitution alternative for departed foreign ITSM tools (ServiceNow, BMC, etc.).
• ITSMF Russia (IT Service Management Forum)coreStrategic or Co-development PartnerActive Computers is a permanent member of the Association of Organizations and Specialists in IT Management 'IT Service Management Forum' (itSMF Russia). The company contributes to Russian ITSM methodology development; Andrey Boganov serves as an itSMF Russia expert and creator of the itSMF ITAM direction.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• LANIT Group: One of the largest Russian system integrators and IT outsourcing providers. Listed in the source data as an Active Computers customer (1C:ITIL deployment), yet competes with Active Computers in parallel enterprise ITSM/ITAM/Rostec-class opportunities as a broad incumbent.
• Jet Infosystems: Long-standing Russian system integrator offering consulting, software development, infrastructure services and IT outsourcing. Overlaps with Active Computers' ITSM/ITAM implementation and managed IT outsourcing practices at the broader enterprise IT services layer.
• CROC (КРОК): One of the largest Russian system integrators with deep coverage in data centers, cloud, cybersecurity and enterprise IT services. Competes with Active Computers for large state-owned enterprise and government ITSM implementation deals as a broad IT services incumbent.
• Softline: Major Russian IT services, software distribution and cloud provider with thousands of employees. Operates across the full IT stack including ITSM/ITAM consulting; competes with Active Computers for enterprise ITSM contracts while also being a possible partner in larger deals.

Direct peers

• Naumen: Established Russian enterprise software vendor with Naumen Service Desk, Naumen Contact Center and BPM/ESM offerings. Competes with Active Computers' resold platforms (1C:ITILIUM, Altevics) for Russian enterprise IT service management wins.
• SimpleOne (Simple Systems): Russian low-code AI platform vendor offering ITSM, ESM, ITAM and B2B CRM as a unified suite. Active Computers is an official implementation partner, yet the product competes head-to-head with 1C:ITILIUM and Altevics for the same Russian enterprise ITSM/ITAM budget.
• Cleverics: Russian ITSM/ITAM consulting, training and benchmarking firm with deep methodology expertise (founded by leading Russian ITSM practitioners). Closest peer to Active Computers in niche specialization, training programs at RANEPA/MESI, and itSMF Russia leadership, rather than broader systems integration.
• Altevics (Green Data): Vendor of the Altevics ITIL4-aligned ITSM/ESM platform, registered in the Russian software registry (Record No. 21706). Active Computers is an official reseller/implementation partner, making this a dual vendor-peer relationship in the domestic ITSM platform market.
• K2Tech (K2): Russian IT vendor building K2 Cloud, K2 ITSM and related enterprise tools. Supported the U-Day 2024 forum alongside Active Computers; product-wise competes with 1C:ITILIUM, SimpleOne and Altevics in the domestic ITSM/ESM platform category.
• Desnol Soft: Russian developer of the 1C:ITILIUM platform on the 1C:Enterprise stack. Active Computers is a flagship implementation partner for Desnol, yet Desnol also works with competing implementation partners, making it a direct peer for ITSM/ITAM deployment services on the same platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Active Computers