What eKlinik does

eKlinik is a private healthcare technology company that sells a cloud-based clinic and hospital information system under the "eKlinik Healthcare Cloud Worldwide" brand, operating through two corporate vehicles: IMEUS SB in Kuala Lumpur, Malaysia, and IMEUS LLC in San Francisco, California. The company's core product portfolio centers on eKlinikMD, a clinic information platform that bundles appointment scheduling, EMR, ePrescription, cashiering and billing, inventory management, queue management, a patient portal, and a telemedicine module, and eKlinikHIS, a hospital-scale information system. The product is positioned as an "APP-Platform-Ecosystem" that integrates with affiliated platforms for teleRadiology (CyberRIS / CyberPACS), teleLaboratory (LabEcoSys), telePharmacy (ifarmasi), accounting (TeleAccounting), and group-practice business management (IMEUSbiz). Additional modules include COVIDCARE for remote COVID-19 care delivery, iPatient-Portal NCD for non-communicable disease patients, and Self-Q for patient self check-in.

eKlinik monetizes primarily through SaaS subscription, with public pricing in three tiers (EXPRESS at $2,000 sign-on + $200/month, PRO at $6,000 sign-on + $600/month, and PREMIUM at $10,000 sign-on + $1,000/month, all with unlimited users), plus separately quoted professional services for customization. The go-to-market combines a self-serve website subscription channel for SMB clinics, an enterprise request-for-quotation path for larger implementations, and channel distribution through the parent IMEUS ecosystem covering Asia-Pacific and the Americas. Customer acquisition is conducted through content marketing on eklinik.org, online product demonstrations, WhatsApp and email outreach, and the IMEUS partner network; an "Intelligent Clinic Franchise Playbook" suggests an additional franchise-style rollout model.

The company is founder-owned and bootstrapped, with 11-50 employees, no disclosed funding rounds, no named enterprise customers, and no M&A or partnership capital. The operational footprint is concentrated in Malaysia and the United States, although the COVIDCARE registration form lists essentially every country, indicating an aspirational global telemedicine reach.

Name

eKlinik

Legal name

eKlinik

Website

https://eklinik.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

eKlinik is a bootstrapped healthcare SaaS provider offering cloud-based clinic and hospital information systems (eKlinikMD and eKlinikHIS) with EMR, ePrescription, telemedicine, and integrated teleRadiology, teleLaboratory, telePharmacy, and accounting modules, serving SMB clinics, hospitals, and COVID-19 care providers across Malaysia and the United States.

Ownership category

akta.pro rank

Product category

Healthcare Information Systems

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

akta.pro secondary industries

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), ePrescribing, Lab/Imaging Orders & Results Integration (HLALAKAJ)

Keywords

• Healthcare information systems
• Clinic management software
• Electronic medical records
• Telemedicine platforms
• Hospital management software

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription - eKlinikMD: Cloud-based clinic management platform delivered as Software-as-a-Service with three tiers (EXPRESS, PRO, PREMIUM). Each tier requires a one-time sign-on fee plus recurring monthly subscription fees. All tiers offer unlimited users. Revenue is recurring and predictable, operating as OpEx rather than CapEx for customers.
2. Professional Services: Customization and other services are quoted separately from standard SaaS subscriptions, providing additional revenue opportunities for implementation and custom development work.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

eKlinik provides cloud-based healthcare information systems for clinics, surgeries, laboratories, and hospitals. The company offers eKlinikMD (Clinic Information Platform) and eKlinikHIS (Hospital Information Platform) as SaaS subscriptions, delivering integrated EMR, ePrescription, appointment scheduling, billing, queue management, telemedicine, and patient portal capabilities, along with ecosystem integrations for teleRadiology, teleLaboratory, telePharmacy, and healthcare accounting.

Product overview

eKlinik is a connected complete APP-Platform-Ecosystem for new normal healthcare delivery, encompassing both clinic and hospital information systems. The core product portfolio consists of eKlinikMD (Clinic Information Platform) and eKlinikHIS (Hospital Information Platform), available as SaaS subscriptions in three editions (EXPRESS, PRO, PREMIUM). The ecosystem integrates specialized modules for telemedicine (COVIDCARE), teleRadiology, teleLaboratory, and telePharmacy, along with complementary platforms including TeleAccounting, CyberRIS/CyberPACS, LabEcoSys, ifarmasi, and IMEUSbiz for complete healthcare enterprise coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• eKlinikMD Clinic Information Platform Comprehensive cloud-based clinic management platform with integrated EMR, ePrescription, appointment scheduling, billing/cashiering, consultation notes, queue management, inventory, patient portal, telemedicine, and pharmacy dispensary capabilities. Delivered as SaaS subscription in three editions (EXPRESS, PRO, PREMIUM) for clinics and medical practices.
• eKlinikHIS Hospital Information Platform Hospital-scale information system for larger healthcare organizations, providing comprehensive enterprise patient management, departmental coordination, and integrated hospital operations management.
• COVIDCARE Telemedicine Module Telemedicine and COVID-19 care management module enabling remote patient monitoring, virtual consultations, and integration with the eKlinik platform for connected health services, targeting pandemic response and new-normal healthcare delivery.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• CyberRIS / CyberPACScoreTechnology or IntegrationIntegration partnership for teleRadiology services. CyberRIS and CyberPACS platforms provide online medical imaging management (DICOM and non-DICOM) integrated with patient EMR. Enables clinics and hospitals to manage patient medical imaging as part of lifetime electronic medical records with compliant patient portal mobility benefits.
• LabEcoSyscoreTechnology or IntegrationIntegration partnership for teleLaboratory services. LabEcoSys platform manages blood and specimen management with affiliate laboratories. Supports assay test orders, logistics, reporting, and patient EMR management in real-time online, reducing wait time and processing costs.
• ifarmasicoreTechnology or IntegrationIntegration partnership for telePharmacy services. ifarmasi platform manages ePrescription processes with home delivery capabilities as a new normal expectation, promoting collaborative healthcare provision and delivery.
• teleAccounting / TeleAccounting.comsupportingTechnology or IntegrationIntegration partnership for financial accounting. teleAccounting System provides end-to-end real-time healthcare accounting, removing connectivity gaps to provide a real-time holistic financial view of the healthcare enterprise.
• IMEUSbizcoreTechnology or IntegrationIntegration partnership for group practices and business management. IMEUSbiz platform provides ultimate business-health connected enterprise capabilities including centralized procurement, business development, marketing, revenue cycle management, and financial management opportunities.
• IMEUS.asiacoreChannel Partner/ Reseller/ DistributorParent ecosystem partner for Asia-Pacific distribution. IMEUS.asia provides regional distribution and branding support for eKlinik products in the Asian market through the Green Global Denizen initiative.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• athenahealth: Cloud-based EHR, practice management, and patient engagement platform primarily serving ambulatory clinics and small hospitals in the US. Closely comparable to eKlinik in product category (clinic information platform), cloud delivery model, and SMB/ambulatory buyer focus.
• Greenway Health: Ambulatory EHR and practice management solutions for small to mid-sized medical practices. Comparable to eKlinik in clinic information system scope and ambulatory care target market.
• AdvancedMD: Cloud-based EHR, practice management, and medical billing software for small and independent medical practices. Comparable to eKlinik in subscription SaaS model targeting SMB clinics with integrated clinical and administrative workflows.
• Tebra: Cloud-based EHR and practice management platform formed from the merger of Kareo and PatientPop, focused on independent practices. Comparable to eKlinik in serving small clinics with subscription-based SaaS pricing and integrated patient engagement.
• eClinicalWorks: Ambulatory EHR and practice management platform serving small-to-mid-sized medical practices with cloud and on-premise deployments. Directly comparable to eKlinikMD on target customer (clinics), core functionality (EMR, scheduling, billing), and pricing tiering.
• Practice Fusion: Cloud-based EHR originally built for small independent practices with simple subscription pricing. Comparable to eKlinik in targeting SMB ambulatory clinics with cloud SaaS delivery and integrated clinical workflows.
• drchrono: Cloud-based EHR and medical billing platform for small practices and specialty clinics with iPad-native workflows. Comparable to eKlinik in cloud-delivered, subscription-priced EHR for ambulatory care providers.

Emerging players

• Docplanner: Cloud-based clinic management and patient booking platform operating across Europe, Latin America, and select Asia-Pacific markets. Comparable to eKlinik in multi-region SaaS clinic management and patient engagement focus, though Docplanner skews more toward booking/marketing than full EMR.

Broad incumbents

• Oracle Health (Cerner): Enterprise EHR and health IT platform serving hospitals and large health systems globally. Comparable to eKlinikHIS as a hospital information system, with overlapping modules in EMR, scheduling, and revenue cycle.
• Epic Systems: Dominant hospital and large health system EHR vendor with extensive clinical, billing, and patient portal functionality. Comparable to eKlinikHIS at the hospital information system layer, though Epic serves much larger enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/eklinik
• Facebookfacebook.com/eKlinik-245431955471732
• LinkedInlinkedin.com/company/eklinik

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eKlinik