What Bridgetech Group does

Bridgetech Group Ltd is a UK-based B2B SaaS company founded in 2018 and headquartered in Aylesbury, Buckinghamshire. The company builds vertical-specific software platforms for enterprise customers in the insurance, legal, and financial services sectors, organised across three product divisions: Capture (Mandalay multi-channel communication and Copley Bot AI chatbot for third-party capture), Defend (Arbitrate vehicle hire rate data engine, Nightingale automated invoice pack processor, PartsFinder, Impecuniosity fraud defence, and Pro:Rate Australia), and Resolve (Forseti FCA-aligned complaint management). Underlying technology combines intelligent automation, machine learning, and AI applied to proprietary data assets, including seven years of UK vehicle hire rate data spanning hundreds of millions of data points and a 16-million-plus row Australian dataset growing by 20,000 entries daily.

The business operates on subscription-based enterprise SaaS licensing with multi-year contracts, supplemented by technology consulting services. Pricing is quote-based and not publicly disclosed, reflecting a consultative direct sales motion targeting insurers, law firms, and FCA-regulated organisations. The company serves enterprise customers via a direct sales model led by CEO Matthew Porter, with a full CXO leadership team (CFO, CPO, CTO, CDO, CSO) and a regional MD for Australia and New Zealand. Distribution is concentrated in the UK with active expansion into Australia and New Zealand through the Pro:Rate platform. The company has won eight industry awards in the past five years, including Insurance Times Gold for Nightingale in 2024 and multiple consecutive Credit Hire Solution of the Year awards, establishing credibility in UK insurance and credit hire markets.

The offering is differentiated by purpose-built regulatory compliance (UK GDPR, FCA-aligned complaints handling), deeply embedded workflow integration (claims processing, third-party capture, fraud detection), and proprietary data assets that compound over time. Hosting on AWS with 100% renewable energy matching and a stated carbon-neutral by 2035 ESG commitment support enterprise procurement standards. The company is privately held with no disclosed venture or private equity investors, suggesting founder/management-controlled ownership and reinvested earnings as the primary funding mechanism to date.

Name

Bridgetech Group

Legal name

Bridgetech Group Ltd

Website

https://bridgetechgroup.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Bridgetech Group is a UK-based B2B SaaS company serving insurance, law firms, and financial services with AI-powered platforms for credit hire defence, claims automation, third-party capture, and FCA-aligned complaint management, with operations expanded to Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Insurance Claims Management Software

NAICS

Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE)

Keywords

• Insurance claims software
• Credit hire management
• Complaint management systems
• FCA compliance software
• Third-party capture platform

Headquarters

HQ city

Aylesbury

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription Services: The company operates as a B2B SaaS provider delivering platforms for insurance claims management, credit hire solutions, and complaint management. Revenue is generated through subscription-based software licensing to enterprise customers including insurers, law firms, and financial services organisations.
2. Technology Consulting Services: Provides software development and technology consulting services, particularly for Financial Services industry contacts. Professional services complement the SaaS platform offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Bridgetech Group is a UK-based B2B SaaS company that builds purpose-built software platforms for insurers, law firms, and FCA-regulated financial services organisations. Its offering is organised across three divisions — Capture (Mandalay, Copley Bot for third-party capture), Defend (Arbitrate, Nightingale, PartsFinder, Impecuniosity, Pro:Rate for credit hire data and invoice automation), and Resolve (Forseti complaint management) — delivered via subscription-based enterprise software licensing with quote-based pricing.

Product overview

Bridgetech Group is a UK-based B2B SaaS company serving enterprise customers in insurance, law firms, and financial services. The offering is a platform-plus-modules architecture organised across three divisions: Capture (Mandalay, Mandalay+, Copley Bot), Defend (Arbitrate, Nightingale, PartsFinder, Impecuniosity, Pro:Rate), and Resolve (Forseti). Capture solutions bring third parties into hire and repair services through multi-channel communication combining video, voice, and chatbot technology. Defend solutions empower clients with credit hire data and invoice processing tools using intelligent automation and AI. Resolve solutions provide complaint management and process automation for regulated industries. The company has won eight awards in five years.

Differentiator

Problem solved

Functional benefit

Brands

• Arbitrate: Market-leading, award-winning data engine that gathers real-time vehicle hire rates across the UK. Operating 24/7, it provides seven years of data and access to hundreds of millions of pieces of information for credit hire claims.
• Nightingale
• PartsFinder
• Impecuniosity
• Pro:Rate
• Forseti
• Mandalay

Products and services

• Mandalay

Quantifiable outcome

• 55 minutes per claim efficiency gain
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability8 records

Feature9 records

Partnerships

One partnership is on record.

• EscapecoreTechnology or Integration · 19 June 2026Bridgetech adopted Escape's automated DAST and API scanning platform to replace costly and time-consuming manual penetration testing. Escape provides authenticated scanning with OAuth2 support, developer-friendly reporting, and unified app plus API coverage. Security findings are integrated directly into Bridgetech's developer workflows through Azure DevOps.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• FRISS: Insurtech specializing in fraud detection and risk assessment for insurance companies using AI/ML. Comparable through similar AI-driven insurance fraud detection capabilities like Bridgetech's Impecuniosity platform.
• RightIndem: UK-based insurtech providing digital claims management and FNOL solutions to motor insurers. Directly comparable as a niche UK insurance technology vendor serving the same credit hire and claims automation workflows.
• Synergy Software Systems: Provides claims management software and consultancy to UK insurance and financial services firms. Directly comparable as a UK-based technology vendor focused on insurance claims workflow automation.

Emerging players

• Snapsheet: Cloud-based claims management platform for auto insurance carriers using AI and virtual appraisals. Comparable as a focused insurance claims automation company using AI, though primarily US-focused and broader scope than Bridgetech.
• Carpe Data: Provides AI-driven data analytics for insurance claims and underwriting including fraud detection. Comparable through insurance data analytics and fraud detection capabilities, though serves broader insurance use cases.

Broad incumbents

• CCC Intelligent Solutions: Leading provider of software and AI for the automotive and insurance industries, particularly claims management. Comparable through claims automation technology but operates at much larger scale across multiple insurance verticals.
• Guidewire Software: Major insurance industry platform providing claims, underwriting, and policy administration software. Comparable through insurance claims software offering but serves much broader P&C insurance workflows globally.
• Verisk: Major data analytics and technology provider to the global insurance industry with broad claims, underwriting, and analytics solutions. Overlaps with Bridgetech's data-driven insurance analytics and claims automation, though serves broader insurance workflows.
• Solera Holdings: Global provider of vehicle lifecycle, claims, and repair solutions for the automotive insurance ecosystem. Comparable through claims automation and vehicle data products that overlap with Arbitrate and PartsFinder offerings.
• LexisNexis Risk Solutions: Major data and analytics provider for insurance and financial services, including fraud detection and claims data. Comparable through insurance data assets and fraud detection capabilities similar to Impecuniosity and Arbitrate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Bridgetech-group
• Xx.com/bridgetechtweet
• Facebookfacebook.com/bridgetechgroupfb

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bridgetech Group