SINGU

What SINGU does

SINGU, the commercial brand of Velis RET Sp. z o.o., is a Kraków-headquartered enterprise software company that provides AI-powered Computer-Aided Facility Management (CAFM) and Computerized Maintenance Management System (CMMS) solutions. Founded in 2009, the company serves commercial real estate operators, retail chains, logistics operators, and industrial facility owners across more than 40 markets. The platform manages over 250 million square meters of property and supports more than 135,000 users across approximately 1,800 enterprise clients.

The core product is a multi-tenant SaaS platform that digitizes facility operations workflows including maintenance management, asset tracking, space management, lease administration, and ESG reporting. The platform is built on a modular architecture and has been extended through several acquisitions. Since 2023, SINGU has layered an AI capability stack onto the platform, including AI Report Reader, AI Copilot, AI Equipment Capture, and IoT-based predictive maintenance. The platform is ISO 27001:2013 certified for information security, which is a relevant procurement requirement in enterprise CRE.

SINGU operates an enterprise B2B SaaS model with quote-based pricing tied to scope, number of sites, and modules deployed. Customer acquisition is enterprise-direct, anchored on multi-year contracts and implementation services. The group, including QRmaint acquired in 2026, reports approximately PLN 150 million in ARR and employs roughly 250 staff. The company is consolidating neighboring facility-management software brands under a multi-brand platform strategy that includes Micad (UK), net-haus (DACH), QRmaint (industrial CMMS), and Synbiotix (healthcare), with K1 Investment Management providing institutional capital backing.

Name

SINGU

Legal name

Velis RET Sp. z o.o.

Website

https://singu.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

SINGU (Velis RET Sp. z o.o.) provides AI-powered CAFM and CMMS software for commercial real estate and industrial facility management, serving 1,800+ enterprise clients across 40+ markets with property operations, maintenance, and ESG compliance tools.

Ownership category

akta.pro rank

Product category

Facility Management Software (CAFM/CMMS)

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Facility management software
• CAFM software
• CMMS software
• Property management software
• Real estate operations platform

Headquarters

HQ city

Kraków

HQ country

Poland

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (CAFM/CMMS Platform): Subscription-based recurring revenue from AI-powered CAFM/CMMS platform for building operations management. Supports work orders, preventive maintenance, asset management, ESG reporting across commercial real estate portfolios.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

SINGU sells an AI-powered CAFM/CMMS software platform for commercial real estate teams to manage work orders, preventive maintenance, equipment, inspections, tenant operations, ESG reporting, vendor management, and compliance across building portfolios. The platform is delivered as a subscription and complemented by expert implementation services (6-24 month deployments) and a family of acquired brands (QRmaint, Micad, net-haus, Synbiotix) extending the offering into industrial maintenance, UK property management, German facilities management, and healthcare compliance.

Product overview

SINGU is a pan-European AI-powered CAFM and CMMS platform for real estate operations, bringing maintenance, asset, and ESG management into one AI-enhanced system. The platform integrates a comprehensive set of modules organized across Building Operations (Work Orders, Preventive Maintenance, Equipment Management, Inventory Management, Property Audits), Tenant Operations (Tenant Experience), Portfolio Management (Property Intelligence, Project Tracker, Reporting and Data Analytics), Operational ESG (ESG Reporting, Utility Data Collection), and External Services (Vendor Management, Bid Management, Compliance), all unified under the SINGU AI layer. SINGU serves logistics, retail, healthcare, and commercial portfolios across 40+ markets, supporting over 135,000 users and 1,800 enterprise clients managing more than 250 million square meters. The platform is complemented by subsidiary brands including Micad by SINGU, net-haus by SINGU, Synbiotix by SINGU (healthcare compliance), and QRmaint by SINGU (mobile-first industrial CMMS), each retaining local expertise while contributing to a unified paneuropean platform.

Differentiator

Problem solved

Functional benefit

Products and services

• SINGU CAFM/CMMS Platform AI-powered SaaS platform combining CAFM and CMMS functionality for commercial real estate operators, covering work orders, preventive maintenance, equipment management, property audits/inspections, tenant experience, project tracker, property intelligence, reporting and analytics, ESG reporting, utility data collection, vendor management, bid management, and compliance. Built on 15 years of operational data and designed for enterprise portfolios with REST API, Active Directory, BIM, IoT/NFC integration.
• QRmaint by SINGU Mobile-first CMMS software used by 700+ organizations for maintenance of machinery, production lines, and shop-floor assets. Brought into the SINGU group via acquisition to extend the platform from building envelopes to industrial assets inside facilities.
• Micad by SINGU UK property management software providing space, asset, and compliance management solutions for commercial real estate portfolios.
• net-haus by SINGU German property management software with 25+ years of experience and over 600 customers, now fully integrated into the SINGU platform.
• Synbiotix by SINGU UK healthcare facilities and compliance software widely used in the healthcare sector, integrated into the SINGU platform.

Quantifiable outcome

• 40% faster ticket resolution time compared to traditional paper-based systems
• +4 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core, secondary and minor.

• QRmaint by SINGUcoreStrategic or Co-development Partner · 22 July 2026QRmaint operates as QRmaint by SINGU following acquisition, continuing under its own brand with no change to customers' tools or support. Its multi-language mobile app joins a Group operating across 40 countries.
• QRmaintcoreStrategic or Co-development Partner · 20 July 2026SINGU acquired QRmaint, a mobile-first CMMS software provider managing maintenance for over 700 organizations. QRmaint brings mission-critical maintenance capabilities for machinery, production lines, and shop-floor assets, extending SINGU from building envelope to industrial assets inside.
• Micad by SINGUcoreStrategic or Co-development PartnerUK property management software provider acquired in 2025 by K1 and combined with SINGU. Leading provider of space, asset, and compliance management solutions. Serves over 100,000 buildings across 35 countries.
• net-haus by SINGUsecondaryStrategic or Co-development PartnerGerman facilities management software provider acquired in 2025 with 25+ years experience and over 600 customers, fully integrated into SINGU platform.
• Synbiotix by SINGUsecondaryStrategic or Co-development PartnerUK facilities and compliance software provider acquired in 2026, widely used in healthcare sector.
• LogicorminorOthersSINGU participated in Race'n'Raise charity cycling event together with Logicor team and partners, raising 32,000 PLN for Horizons scholarship program supporting education of underprivileged students.

Scale indicators11 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• FM:Systems: CAFM/IWMS platform focused on workplace, facility, and real estate management for enterprise customers. Directly overlaps with SINGU's portfolio, space, and asset management offerings.
• Planon: Direct CAFM/IWMS competitor serving large commercial real estate and FM service providers globally. Competes head-to-head with SINGU in building operations, maintenance, and asset management for enterprise portfolios.
• UpKeep: CMMS and asset operations management platform targeting maintenance teams across facilities and industrial settings. Comparable in core CMMS functionality and emerging AI features to SINGU.
• iOFFICE: Workplace and facility management software combining IWMS, space management, and maintenance modules. Closely comparable to SINGU in serving commercial real estate operators with integrated digital tools.
• MaintainX: Mobile-first CMMS platform for maintenance and operations teams, with growing AI capabilities. Closely comparable to SINGU's work order, preventive maintenance, and asset management modules, particularly for industrial and facility use cases post-QRmaint.
• Archibus (AVAAP): Enterprise IWMS/CAFM platform for facility, real estate, and infrastructure management. Competes with SINGU in the same enterprise CRE operations segment with comparable modules.

Broad incumbents

• MRI Software: Real estate software suite covering property management, facilities, and accounting. Overlaps with SINGU's commercial real estate operations modules as part of a wider CRE-focused product portfolio.
• ServiceNow (Field Service Management): Large IT/enterprise platform with FSM capabilities used by facilities teams. Competes with SINGU's work order, asset, and vendor management via a broader workflow automation suite aimed at enterprise IT and operations leaders.
• IBM Maximo: Enterprise-grade EAM platform used for asset and maintenance management across industrial and facilities operations. Overlaps with SINGU's CMMS and asset management modules but serves a much broader industrial base.
• SAP S/4HANA Plant Maintenance: ERP-embedded maintenance and asset management module from a global enterprise software leader. Competes with SINGU's CMMS/EAM capabilities as part of much broader enterprise software deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@singu-com
• LinkedInlinkedin.com/company/singu-fm
• Instagraminstagram.com/singufm
• Xx.com/singu_platforms
• Facebookfacebook.com/singu.platforms

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SINGU