Service Technologique La Relance

What Service Technologique La Relance does

Service Technologique La Relance (STLR) is a Quebec-based social enterprise operating as a subsidiary of the nonprofit organization La Relance. Founded in 2001 and headquartered in Gatineau, STLR runs a circular-economy IT hardware business: it collects used computer equipment from institutional and organizational partners, refurbishes the equipment with the participation of trainees drawn from La Relance's workforce integration programs, and redistributes the refurbished computers to low-income individuals and organizations. The company also manages electronic waste recycling as part of its environmental mandate and is supported by a national network of provincial and territorial affiliates that enable collection and redistribution across Canada.

The enterprise operates as a single integrated offering with no separate product modules—collection, refurbishment, redistribution, and work-placement constitute one continuous workflow. STLR has maintained ISO 14001 environmental management system certification annually since 2011, and its operations are explicitly structured to deliver two measurable outcomes: digital inclusion for disadvantaged populations and work integration for individuals distant from the labor market. Trainees perform the refurbishment work itself, giving the program both a skills-development function and a labor-cost structure distinct from commercial refurbishers.

The business model combines hardware sales of refurbished equipment with potential service fees for equipment processing, distributed through direct redistribution to recipients and through the affiliate network. STLR is one of four enterprises under La Relance (alongside Centre-conseil, Hebdo Ménage, and Transport La Relance), and parent-organization programs provide referral pathways and back-office support. No external funding rounds, no acquisitions, no disclosed revenue figures, and no pricing model are present in the source material, indicating the operation is funded and scaled primarily through the La Relance nonprofit structure rather than commercial capital markets.

Name

Service Technologique La Relance

Legal name

La Relance

Website

https://stlr.ca

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Service Technologique La Relance (STLR) is a Gatineau-based social enterprise that refurbishes used computer equipment with trainees and redistributes it to low-income individuals and organizations across Canada, operating as a subsidiary of the nonprofit La Relance.

Ownership category

akta.pro rank

Product category

IT Asset Disposition and Computer Refurbishment Services

NAICS

Computer and Peripheral Equipment Manufacturing (33411)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI)

Keywords

• Computer refurbishment services
• Electronic waste recycling
• Social enterprise technology
• Digital inclusion services
• Used IT equipment resale

Headquarters

HQ city

Gatineau

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure

Revenue model

1. Equipment refurbishment and redistribution: Collects used computer equipment from institutional partners, refurbishes it with trainees, and redistributes to low-income individuals and organizations. Revenue is generated through the sale of refurbished equipment and potentially through service fees for equipment processing.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

STLR collects used computer equipment from institutional partners, refurbishes the equipment through a workforce integration program that trains people distant from the labor market, and redistributes the refurbished PCs to low-income individuals and organizations across Canada. Its operations are certified to ISO 14001 environmental management standards since 2011, and the company leverages a network of provincial and territorial affiliates to extend its national reach.

Product overview

Service Technologique La Relance (STLR) is a single core service offering focused on the circular economy of refurbished computer equipment. The enterprise operates as a unified program that collects used IT hardware from institutional partners, processes and refurbishes equipment through workforce development programs, and redistributes computers to individuals and organizations in need. There are no separate modules or add-on products—the STLR service encompasses the complete lifecycle from collection to redistribution as one integrated offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Refurbished Computer Equipment Distribution (STLR Program) Collection of used computer equipment from institutional donors, refurbishment through a workforce integration program, and redistribution of refurbished PCs to low-income individuals and organizations across Canada via a provincial and territorial affiliate network.
• Workforce Integration Training Program Structured work placement and training program for people distant from the labor market, providing hands-on experience in computer equipment refurbishment as part of social and professional reintegration.

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Institutional and organizational partnerscoreStrategic or Co-development PartnerPartners who supply used computer equipment for refurbishment and redistribution. These partners include institutional organizations that donate their end-of-life computer equipment to support the social mission of workforce integration and digital inclusion.
• Provincial and territorial affiliatescoreChannel Partner/ Reseller/ DistributorNetwork of affiliates across Canada who receive refurbished equipment for local redistribution to low-income individuals and organizations in their respective regions.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Free Geek: US-based nonprofit that refurbishes donated computers and redistributes them to low-income users while providing workforce training. Closely comparable to STLR in mission, refurbishment process, and end-customer segment.
• Computers for Schools (CFS+) / Techno-Compétences: Canadian program (related to CFS+/Youth Fusion network) that refurbishes donated IT equipment and redistributes it to schools, nonprofits, and low-income Canadians. Highly comparable to STLR in geography, donor model, and digital-inclusion end-customer base.
• Reboot Canada: Canadian nonprofit that refurbishes used computers and redistributes them to individuals, families, and nonprofits in need. Closely comparable to STLR in mission, geography, and equipment flow.
• TechSoup Global: Nonprofit that facilitates technology donations and redistribution to other nonprofits and underserved communities globally. Comparable to STLR in the digital-inclusion mission and the institutional partner model for sourcing used/refurbished hardware.

Broad incumbents

• Electronic Products Recycling Association (EPRA): Canadian not-for-profit electronics recycling program operator with provincial program coverage. Comparable as a Canadian e-waste management counterpart with regulated, certified collection and processing infrastructure, though operating at program scale rather than refurbishment-and-redistribution.
• Goodwill Industries: Large US/Canadian nonprofit that runs computer refurbishment and recycling programs (e.g., Dell Reconnect) as part of a much broader social enterprise portfolio. Comparable in mission and donor-driven supply model, but operates at significantly larger scale and across multiple verticals.

Regional players

• The Working Centre: Kitchener-Waterloo-based nonprofit social enterprise that includes computer refurbishment and reuse as part of workforce-integration programs. Directly comparable to STLR in combining social-mission training with hardware refurbishment and redistribution.
• Back2Work: UK-based charity that refurbishes donated IT equipment and redistributes it to disadvantaged individuals, with a workforce-development angle. Comparable to STLR in mission and equipment flow, though operating in the UK rather than Canada.

Emerging players

• Dell Reconnect: Partnership between Dell and Goodwill to collect and refurbish used computer equipment. Comparable to STLR as an institutional donor-driven IT refurbishment flow, though anchored to a single OEM and US-based Goodwill affiliates.
• CompuCorps: Nonprofit that refurbishes donated computers and distributes them to underserved communities while providing technology training. Comparable in digital-inclusion mission, donor-based supply, and refurbishment-redistribution model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/STLR_Canada
• LinkedInlinkedin.com/company/service-technologique-la-relance

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Technologique La Relance