Thrive Support Services

What Thrive Support Services does

Thrive Support Services, Inc. is a privately held, founder-led disability services agency incorporated in California in 2007 and headquartered in Martinez, CA. The company delivers in-home and community-based support programs to adults with intellectual and developmental disabilities (I/DD) — including autism, Down syndrome, and cerebral palsy — across Alameda and Contra Costa Counties, with an Enhanced SLS program additionally delivered through partner Empower People in the Sacramento Central Valley and Solano/Sonoma/Napa regions. Its portfolio comprises four programs: Supported Living Services (SLS), Enhanced Supported Living Services (Enhanced SLS / ESLS) under Section 4689(a) of the Lanterman Act, Independent Living Services (ILS), and Coordinated Family Support (CFS), supported by 24/7 in-home caregiving, case management, behavioral support, medical/dental coordination, and a recurring community events program anchored by a Consumer Advisory Committee.

Name

Thrive Support Services

Legal name

Thrive Support Services, Inc.

Website

https://thrivesupportservices.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Thrive Support Services is a California-based disability services agency delivering in-home Supported Living, Enhanced SLS, Independent Living, and Coordinated Family Support programs to adults with intellectual and developmental disabilities across Alameda, Contra Costa, and select Northern California counties.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

akta.pro secondary industry

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC)

Keywords

• Disability support services
• Supported living services
• Independent living skills training
• Coordinated family support
• In-home caregiving services

Headquarters

HQ city

Martinez

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Vendored Regional Center Service Fees (SLS / ILS / CFS / ESLS): Thrive Support Services is a vendored service provider under contract with California Regional Centers. The company delivers Supported Living Services (SLS), Independent Living Services (ILS), Coordinated Family Support (CFS), and Enhanced SLS, with Enhanced SLS specifically authorized through Alta California Regional Center and North Bay Regional Center. Service authorizations drive per-client recurring reimbursement (typical of California's HCBS/Medicaid-waiver disability services).
2. Personal Attendant / In-Home Caregiver Services (private-pay or family-funded): Direct in-home caregiver and personal attendant services provided to clients and families across Alameda and Contra Costa Counties, with 24/7 support options. These services supplement Regional Center-funded care and are typically billed hourly or per-shift.

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels10 records

Core offering

Thrive Support Services delivers home and community-based disability services to adults with intellectual and developmental disabilities in California through four programs: Supported Living Services (SLS) with 24/7 in-home personal attendant care, Enhanced SLS (ESLS) for high-acuity individuals with complex behavioral or forensic needs, Independent Living Services (ILS) for one-on-one life-skills instruction, and Coordinated Family Support (CFS) for family-centered care coordination and caregiver training. Services are primarily funded through California Regional Center vendorizations (Alta California and North Bay Regional Centers) and are delivered by Thrive's own case managers, instructors, and personal attendants across Alameda and Contra Costa Counties.

Product overview

Thrive Support Services, Inc. is a single, unified human-services provider — not a technology platform — that delivers a portfolio of closely related community-living service programs for adults with intellectual and developmental disabilities in Alameda and Contra Costa Counties (and Enhanced SLS in the Sacramento Central Valley and Solano/Sonoma/Napa County). Its four named service programs are: Supported Living Services (SLS), the standard in-home caregiver and personal-attendant program; Enhanced Supported Living Services (Enhanced SLS / ESLS), an intensive, trauma-informed variant for individuals with complex behavioral, forensic, or co-occurring mental health needs; Independent Living Services (ILS), a customized one-on-one life-skills instruction program; and Coordinated Family Support (CFS), a family-centered care coordination and caregiver training program. These programs share supporting capabilities such as 24/7 in-home caregiving, grooming and hygiene assistance, money management, cooking and meal planning, and medical/dental coordination, and are reinforced by a recurring community events and activities program (bowling, farmers market, movie nights, cooking classes, women's/men's groups, Consumer Advisory Committee meetings) hosted in person and on Zoom.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Services (SLS)

Quantifiable outcome

• 17+ years of continuous operation since 2007
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core — flagship delivery channel for the enhanced sls program, core — payer/referral partner for enhanced sls, core — back-office case-management platform, core — payroll/hr back-office provider, core — applicant tracking / recruiting platform, core — lead capture / online booking for new-client assessments and core — corporate email / identity / productivity.

• Empower People / Strategies to Empower People (STEP Agency)core — flagship delivery channel for the enhanced sls programChannel Partner/ Reseller/ DistributorAll Enhanced SLS referrals must be approved by a committee and then forwarded to Empower People (stepagency.com / [email protected]) for evaluation. Empower People is vendorized through the Alta California Regional Center and North Bay Regional Center. Together, the agencies deliver trauma-informed, person-centered Enhanced SLS in the Sacramento Central Valley and Solano/Sonoma/Napa County regions.
• Alta California Regional Centercore — payer/referral partner for enhanced slsStrategic or Co-development PartnerCalifornia Regional Center through which Strategies to Empower People (and by extension Thrive Support Services' Enhanced SLS program) is vendorized. Service Coordinators at the Regional Center generate and approve Enhanced SLS referrals.
• North Bay Regional Centercore — payer/referral partner for enhanced slsStrategic or Co-development PartnerCalifornia Regional Center through which Strategies to Empower People (and by extension Thrive Support Services' Enhanced SLS program) is vendorized for the North Bay service area. Service Coordinators at the Regional Center generate and approve Enhanced SLS referrals.
• SetWorkscore — back-office case-management platformTechnology or IntegrationThrive's employees log in to SetWorks (app.set-works.com) for day-to-day case-management/HR workflows. SetWorks is a long-standing provider of SaaS solutions for I/DD service agencies.
• BBSI (Barrett Business Services, Inc.)core — payroll/hr back-office providerOthersThrive routes its employees to the BBSI Payroll Portal (my.bbsi.com) for paystubs and payroll-related tasks, indicating a PEO-style payroll and HR administration relationship.
• ApplicantProcore — applicant tracking / recruiting platformTechnology or IntegrationThrive's Careers page links to thrivesupportservices.applicantpro.com/jobs/ to advertise open roles and accept applications. ApplicantPro is a known applicant-tracking-system vendor for SMB/agency recruiting.
• Calendlycore — lead capture / online booking for new-client assessmentsTechnology or IntegrationProspective clients/families book a free 'New Client Assessment' via calendly.com/thrivesupportservices/sls-new-client-assessment, which is the primary intake mechanism referenced on the homepage, services pages, and contact page.
• Microsoft 365 (Outlook / Office)core — corporate email / identity / productivityTechnology or IntegrationEmployees sign in to company email via Microsoft 365 / Outlook (login.microsoftonline.com). Internal forms (Workplace Violence Form, Core Values Recognition) are also hosted on Microsoft Forms.
• Six Flags Hurricane Harbor ConcordOthers
• Delta Bowl (Antioch)Others

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Sevita Health (formerly The MENTOR Network): One of the largest U.S. providers of home- and community-based services for people with I/DD, including Supported Living, host homes, day programs, and behavioral health. Comparable service lines to Thrive but operates nationally at vastly greater scale and with institutional backing.
• BrightSpring Health Services: Public, Kentucky-headquartered diversified home and community health provider with substantial I/DD and behavioral health service lines, including supported living and family support. Comparable in I/DD service mix but operates across dozens of states at enterprise scale.

Direct peers

• Hope Services: San Jose-based nonprofit providing supported and independent living, employment, and behavioral services to people with I/DD across the Greater Bay Area. Closely comparable to Thrive in mission, geography (Silicon Valley / South Bay adjacent to Thrive's East Bay footprint), and service mix, making it the most directly competitive peer in Northern California.
• The Arc of California: Statewide I/DD advocacy and service network operating local chapters that deliver supported living, independent living, and family support for people with I/DD across California. Overlaps with Thrive's SLS/ILS/CFS service mix and Regional Center reimbursement model.
• Easterseals Northern California: Regional division of Easterseals delivering supported living, independent living, day services, and behavioral support for adults and children with I/DD across the Bay Area and Northern California. Directly comparable SLS/ILS portfolio serving the same Regional Center-referred population.
• Mains'l Services, Inc. California-based I/DD services provider delivering supported/independent living, SLS, and family support services with multi-county vendorized status. Similar mix of vendorized Regional Center services, in-home caregiver support, and Enhanced SLS-adjacent offerings.
• Futures Explored, Inc. Concord, CA-based nonprofit offering supported living, independent living, community participation, and behavioral services for adults with I/DD in Contra Costa County. Overlaps directly with Thrive's SLS/ILS/CFS service mix in the same county, serving the same Regional Center population.
• Caminar: San Mateo-based nonprofit providing supported/independent living, behavioral health, and case management for people with I/DD and mental health needs across Northern California. Comparable in target population, vendorized Regional Center service model, and Bay Area geography.

Emerging players

• Empower People / Strategies to Empower People (STEP Agency): California-based Enhanced SLS provider vendorized through Alta California and North Bay Regional Centers — the actual vendor of record that funnels Enhanced SLS referrals to Thrive. Comparable Enhanced SLS methodology and trauma-informed model, but smaller scale and serves as Thrive's referral partner rather than a head-to-head competitor in Alameda/Contra Costa.

Regional players

• 360 Degree Healthcare: West Coast I/DD and behavioral health services provider delivering supported living and behavioral support across multiple states including California. Comparable in mission and in-home service delivery but operates across a broader geography rather than concentrating in the Bay Area.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/thrivesupport
• YouTubeyoutube.com/channel/UCAOkwuYxJuOqiYAj1Vy5JIg
• Facebookfacebook.com/thrivesupportservices
• LinkedInlinkedin.com/company/thrive-support-services-inc
• Instagraminstagram.com/thrivesupportservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thrive Support Services