SustaiNet Software International Inc.

What SustaiNet Software International Inc. does

SustaiNet Software International Inc. is a privately held Vancouver-based SaaS company that develops StakeTracker, a web-based stakeholder information management platform designed to centralize the documentation of stakeholder engagement strategies, consultation activities, and outcomes. The platform is purpose-built for organizations operating in regulated environments where stakeholder consultation is a compliance requirement, particularly in Canadian jurisdictions with Indigenous consultation mandates (Ontario Mining Act, Alberta AER requirements, Newfoundland and Labrador Indigenous consultation policy). The product suite consists of a core StakeTracker application featuring an "Easy-2-Enter, Easy-2-Report" data model with cross-referencing capabilities and a built-in report writer, accompanied by four modular add-ons: StakeTracker Mobile (field-access application for Android), StakeTracker Outlook Module (Microsoft Outlook email integration), StakeTracker Commitments Module (tracking agreements and permit conditions), and StakeTracker Issues Management Module (concern and objection tracking). Underlying security includes enterprise-grade encryption and user authentication, with a dedicated Privacy Officer and Data Protection Officer contact structure indicating compliance-grade data handling.

The company monetizes through subscription-based SaaS licensing, with pricing kept off public listings and instead delivered through quote-based sales conversations initiated via "Schedule a Demo" and "Get a Quote" CTAs. Its go-to-market motion is enterprise-focused, combining direct field sales for natural resources, energy, consulting, and government sectors with inside sales for inbound inquiries. The customer base is segmented across five verticals: Natural Resources & Energy, Commercial/Transportation/Solid Waste, Consulting Sector, Indigenous Communities & Governments, and Not-for-Profit Organizations. Operating geographies span Canada (Vancouver headquarters and Ontario regional office) with expansion into the UK via a dedicated GM of UK Operations. SustaiNet appears to be bootstrapped and founder-owned, with no external venture or private equity funding disclosed, and currently operates with 11-50 employees under President and founder Howard Adam.

Name

SustaiNet Software International Inc.

Legal name

SustaiNet Software International Inc.

Website

https://sustainet.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

SustaiNet Software International Inc. provides StakeTracker, a SaaS stakeholder information management platform serving natural resources, energy, consulting, Indigenous communities, and government organizations that require centralized documentation and regulatory-compliant tracking of consultation and engagement activities.

Ownership category

akta.pro rank

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Subscription (SaaS): Subscription-based access to StakeTracker software delivered as a cloud-based SaaS solution. Organizations pay for licenses to use the software for managing stakeholder consultations and engagement projects.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

SustaiNet develops and sells StakeTracker, a secure, web-based SaaS stakeholder information management platform that allows organizations to centrally document engagement strategies and outcomes of stakeholder and community consultation activities. The platform features an 'Easy-2-Enter, Easy-2-Report' data model that enables quick input, tracking, and cross-referencing of stakeholder information, paired with a powerful report writer for consultation reporting, and is supported by a field mobile app and optional modules.

Product overview

SustaiNet offers StakeTracker as a unified stakeholder information management platform with modular architecture. The core StakeTracker platform provides centralized documentation of engagement strategies and outcomes, supported by add-on modules including StakeTracker Mobile (for field-based teams), StakeTracker Commitments Module (for tracking agreements and permit conditions), StakeTracker Outlook Module (for email integration), and StakeTracker Issues Management Module (for managing stakeholder concerns). The software is delivered as a SaaS web-based application targeting organizations in natural resources, energy, commercial, transportation, solid waste, consulting sectors, Indigenous communities and governments, and not-for-profit organizations.

Differentiator

Problem solved

Functional benefit

Brands

• StakeTracker: Stakeholder information management software platform for managing stakeholder engagement, consultation projects, and community relations.

Products and services

• StakeTracker A secure online stakeholder management solution that enables organizations to centrally document engagement strategies and outcomes of stakeholder engagement activities. Features an 'Easy-2-Enter, Easy-2-Report' data model with quick input, tracking, and cross-referencing of stakeholder information, plus a powerful report writer for consultation reporting. Sold via subscription-based SaaS licenses to organizations in natural resources, energy, consulting, government, Indigenous communities, and non-profit sectors.
• StakeTracker Mobile A mobile application (available for Android) designed for stakeholder consultation professionals working in the field. Provides secure real-time access to stakeholder records, events, campaigns, topics, concerns, and issues; lets users view stakeholder locations on maps, add or edit events/communications/stakeholders, and save drafts for later completion. Targets field teams within StakeTracker customer organizations.

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• CIVIC: CIVIC is an emerging civic engagement and consultation platform targeting local governments and community organizations. It competes in the same online engagement space as StakeTracker with a more modern PLG-style positioning.
• Neighborland: Neighborland is a smaller civic engagement platform focused on community-driven input for local planning and development projects. It overlaps with StakeTracker's community engagement use case but lacks the regulatory/Indigenous consultation depth.

Direct peers

• CitizenLab: CitizenLab is a SaaS platform for citizen participation and stakeholder consultation used by municipalities and public agencies across Europe and North America. It competes head-to-head with StakeTracker in the online community engagement space with a more modern, multi-channel participation product.
• Granicus: Granicus acquired Bang the Table/EngagementHQ, the leading citizen and stakeholder engagement SaaS platform serving government and consulting clients. SustaiNet's own materials reference Engagement HQ as a competitor, making Granicus the closest direct peer in the online community engagement category.
• Polco: Polco provides civic engagement and performance measurement software to local governments in North America. It overlaps with StakeTracker in the government/community consultation vertical with adjacent product capabilities around surveys and stakeholder input.
• Delib: Delib is a UK-based citizen and stakeholder engagement platform widely used by UK local authorities for formal public consultations. It is a direct peer given SustaiNet's stated UK expansion and Delib's established position in regulated consultation workflows.
• MindMixer: MindMixer was a civic engagement platform acquired by Granicus that historically competed in the same online community engagement category as StakeTracker. While now part of Granicus, it represents a directly comparable product footprint.
• Consultation Manager: Consultation Manager is an Australia-based stakeholder and Indigenous engagement SaaS platform purpose-built for resource and infrastructure projects. It is the most direct functional peer to StakeTracker, with overlapping focus on Indigenous consultation compliance and project-based stakeholder tracking.

Broad incumbents

• Salesforce: Salesforce CRM and Industry Clouds (including public sector and energy/ex utilities) are often positioned against vertical stakeholder tools. SustaiNet's consulting sector customers could substitute or supplement StakeTracker with Salesforce, making it a relevant broad incumbent.
• OpenGov: OpenGov is a venture-backed government technology SaaS suite spanning budgeting, procurement, and citizen engagement. It is a broader incumbent that competes indirectly with StakeTracker by offering stakeholder engagement as part of a wider public-sector platform.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sustainet
• Xx.com/SustaiNet

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SustaiNet Software International Inc.