hilo Inns Suites Hotels

What hilo Inns Suites Hotels does

Shilo Inns Suites Hotels is a privately held, independently owned and operated hospitality company founded in 1974 by Mark S. Hemstreet. The company operates 14 hotel and motel properties across seven U.S. states — Arizona, California, Idaho, Nevada, Oregon, Washington, and Texas — and self-describes as the largest private, independently owned and operated hospitality company in the Western United States. The corporate headquarters is located in Vancouver, Washington.

The company's product portfolio consists of standard hotel rooms, extended-stay accommodations (with separate living/sleeping areas, full kitchens, and inclusive pricing), and group/event services supported by a dedicated sales team and catering at most properties. Ancillary offerings include the Shilo Rewards loyalty program (cash back for direct bookings), a Best Rate Guarantee for online direct reservations, military and veteran discounts, and free WiFi and parking across the portfolio. The technology layer is standard hotel property management and booking infrastructure with no disclosed proprietary platform; distribution runs through the company's own website, a phone-based guest services team, and a group sales channel.

Revenue is generated on a per-night transactional basis for transient stays, on a subscription-style inclusive rate for extended stays, and through transaction-based group and event bookings. Customer segments are highly fragmented across individual leisure travelers, extended-stay business and project guests, corporate and group event customers, and military/veteran travelers. Go-to-market is predominantly direct-to-consumer, with an explicit strategy of using the loyalty program and Best Rate Guarantee to reduce reliance on third-party online travel agencies.

Name

hilo Inns Suites Hotels

Legal name

Shilo Inns Suites Hotels

Website

https://shiloinns.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

Shilo Inns Suites Hotels is a privately held, independently owned hospitality company operating 14 hotel and extended-stay properties across seven U.S. states, serving individual leisure travelers, extended-stay guests, and group/corporate event customers through a direct-to-consumer distribution model.

Ownership category

akta.pro rank

Product category

Hotel Accommodations

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Hotels (except Casino Hotels) and Motels (721110), Other Traveler Accommodation (72119)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Extended-Stay Suites (Kitchenette/All-Suite) (THAGAEAC)

akta.pro secondary industries

Extended-Stay Hotels (THAMAFAD), Extended-Stay Motels (THAGAFAE), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)

Keywords

• Hotel accommodations
• Extended stay lodging
• Hospitality services
• Group event venues
• Hotel reservations

Headquarters

HQ city

Vancouver

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hotel Room Revenue: Core revenue from overnight hotel accommodations across all Shilo Inns properties. Revenue is generated on a per-night, transactional basis with rates varying by location, room type, and season.
2. Extended Stay Accommodations: Extended stay rooms with separate living and sleeping areas, fully equipped kitchens, and premium entertainment channels. These rooms command a single low rate inclusive of all amenities for longer-term guests.
3. Group and Event Services: Revenue from group travel bookings, corporate meetings, conferences, and events. Includes catering services available at most locations and dedicated event staff.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Shilo Inns Suites Hotels operates a portfolio of 14 independently owned and operated hotel, motel, and extended-stay properties across seven western U.S. states (Arizona, California, Idaho, Nevada, Oregon, Washington) and Texas. The company provides overnight hotel accommodations, extended-stay rooms with kitchen facilities and separate living/sleeping areas, and group/corporate event services including meeting spaces and catering.

Product overview

Shilo Inns Suites Hotels operates a portfolio of independently owned and operated hotels, motels, and extended-stay properties across western states (Arizona, California, Idaho, Nevada, Oregon, Washington) and Texas. The core offering consists of standard hotel accommodations and extended-stay rooms with kitchen facilities. Additional services include group and event planning, a loyalty program (Shilo Rewards), military discounts, and special rate guarantees. The company positions itself as the largest private independent hospitality company in the Western United States, founded in 1974.

Differentiator

Problem solved

Functional benefit

Brands

• Shilo Rewards: Loyalty/rewards program offering cash back for direct bookings.

Products and services

• Shilo Inns Hotels Full-service hotel and motel accommodations offering standard rooms and suites across multiple western states and Texas, including amenities such as free WiFi, free parking, and premium entertainment channels for individual leisure and business travelers.
• Extended Stay Rooms

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Drury Hotels: Drury is a privately held, family-owned mid-scale hotel chain — closely paralleling Shilo's founder-owned independent operating model while competing for similar value-conscious travelers.
• Red Lion Hotels: Red Lion is a regional hotel operator with properties concentrated in the Western US, making it one of the closest direct comparables to Shilo Inns in scale, geography, and mid-scale positioning.
• WoodSpring Suites: WoodSpring Suites is an extended-stay competitor offering suite-style rooms with kitchens in secondary US markets, directly comparable to Shilo's extended-stay product at similar price points.
• Extended Stay America: Extended Stay America is the largest dedicated extended-stay lodging brand in the US, competing directly with Shilo's kitchen-equipped extended-stay rooms in similar mid-market price points.
• Oxford Suites: Oxford Suites operates independent mid-scale hotels concentrated in the Western US, overlapping directly with Shilo's footprint in markets like Portland, Bend, and other Pacific Northwest cities.

Broad incumbents

• Best Western Hotels & Resorts: Best Western is a large global mid-scale hotel system with significant Western US presence; it competes with Shilo for the same drive-to leisure and small-town business traveler.
• G6 Hospitality (Motel 6 / Studio 6): G6 Hospitality operates Motel 6 and Studio 6 — budget and extended-stay brands that compete with Shilo for price-sensitive travelers at highway and secondary-market locations across the Western US.
• Sonesta International Hotels: Sonesta has expanded aggressively as a multi-brand independent hotel operator/manager, including acquiring the Red Lion portfolio, positioning it as a competitive operator in the same Western US regional segment.
• Choice Hotels International: Choice Hotels franchises mid-scale brands (Comfort, Quality, Sleep Inn, Econo Lodge) that compete head-to-head with Shilo across Western US secondary markets.

Emerging players

• My Place Hotels: My Place Hotels is a growing extended-stay chain with kitchenette-equipped rooms; it competes for the same longer-duration traveler segment Shilo targets across the Western and Midwestern US.

Market position

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/shiloinnshotels

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about hilo Inns Suites Hotels