What Trinidad Systems Limited does

Trinidad Systems Limited (branded the TSL Group) is a privately held, family-controlled information and communication technology (ICT) solutions provider headquartered in Port of Spain, Trinidad and Tobago, and founded by Nicholas Galt in 1979. The company operates as the parent of a group of wholly owned subsidiaries — including DocuCentre (digital printing, 1998), TSL Leasing (2002), TSL Barbados (2007), Meso Limited (2012), Petrocom Ltd (2012), and Printree (2018) — plus the TSL Foundation. It employs over 250 staff regionally and serves enterprises, government agencies, financial institutions, SMBs, and residential customers across the Caribbean and parts of South America (Barbados, Suriname, Guyana and Africa-adjacent markets). Core proprietary products include the HRp5 human resource and payroll suite (on the Visual Dataflex platform, in market since 1999), the CCTP centralized card transaction processing platform (co-developed with the Ministry of Social Development and First Citizens Bank in 2006), and the ezBUY suite for mobile top-up, loyalty, and gift cards on Digicel and Bmobile networks. Alongside proprietary assets, TSL is a long-standing channel partner and integrator for global ICT vendors including Xerox, Google Cloud (sole regional partner since January 2023), Check Point, Entrust, Cisco, Dell EMC, Microsoft, HP, VMware, and 30+ others, with win recognition including Xerox Distributor of the Year six times and Entrust Global Partner of the Year in 2021.

Revenue is generated across multiple streams: hardware and equipment resale (servers, storage, networking, printers, multifunction devices), managed print services with multi-year contracts, subscription and licensing on proprietary software (notably HRp5), professional services including consulting, security assessments, and penetration testing, transaction-based fees from payment processing and mobile top-up, and leasing income via TSL Leasing. The go-to-market is enterprise-led — direct field sales targeting large conglomerates and government, supported by regional offices and channel partners, with a quote-based, multi-year contract pricing model and discrete inbound channels (Request a Demo, Sales Inquiry) plus a customer support line. Leadership transitioned in 2018 when Stuart Franco, a 15-year internal veteran, succeeded founder Nicholas Galt as CEO; Galt remains Executive Chairman.

Name

Trinidad Systems Limited

Legal name

Trinidad Systems Limited

Website

https://trinidadsystemslimited.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

251–500 employees

Short description

Trinidad Systems Limited is a 45-year-old, privately held ICT solutions provider headquartered in Trinidad and Tobago, delivering end-to-end IT infrastructure, payment, software, printing, and cloud services to enterprises, government, banks, SMBs, and residential customers across the Caribbean and parts of South America through proprietary products and partner ecosystems.

Ownership category

akta.pro rank

Product category

ICT Solutions and Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• ICT infrastructure solutions
• Managed print services
• Payment card technology
• HR payroll software
• Enterprise networking

Headquarters

HQ city

Port-of-spain

HQ country

Trinidad & Tobago

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Hardware and Equipment Sales: Sale of IT infrastructure equipment including servers, storage, networking equipment, workstations, printers, and multifunction devices from partners like Xerox, Dell EMC, Cisco, HP, and others.
2. Managed Print Services: Ongoing managed print services including supplies, maintenance, and support for printing infrastructure across enterprise customers.
3. Software Solutions: HRp5 Human Resource and Payroll software suite licensing and support. Business intelligence solutions. Card solutions software.
4. Professional Services: Consulting, implementation, project management, and technical services for ICT solutions including network design, security assessments, vulnerability assessments, and penetration testing.
5. Payment Processing Support: Card technology solutions including data preparation, card personalization systems, and payment terminal solutions for financial institutions.
6. Top-up and Commerce Solutions: Mobile phone top-up services, gift cards, loyalty cards, and card technology solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Trinidad Systems Limited delivers end-to-end Information and Communication Technology (ICT) solutions to enterprise, government, financial institution and SMB customers across the Caribbean and South America. Its portfolio includes IT infrastructure design and implementation, networking, audio-visual and collaboration (AVIT), business resilience (backup, disaster recovery, security), managed print and imaging services, proprietary software (HRp5 HR/Payroll, ezBUY top-up and loyalty, payment and card issuance), and reseller-delivered solutions from partners such as Xerox, Google Cloud, Check Point, Entrust, Cisco, Dell EMC, Microsoft and VMware.

Product overview

Trinidad Systems Limited (TSL Group) is a technology company providing end-to-end ICT solutions across the Caribbean since 1979. The company operates a portfolio of proprietary and partner products organized into core solution areas: IT Infrastructure, Communication & Collaboration (AVIT), Business Resilience, Imaging & Printing, Software Solutions, Commerce, and Networking. The flagship proprietary products include HRp5 Software Suite (Human Resource, Payroll and Time & Attendance system), ezBUY (loyalty cards, gift cards, and mobile top-up solutions), and TSL Commerce Solutions (payment and card solutions). The company also resells and implements partner solutions including Xerox Workplace Assistants, DocuCentre, and Printree. HRp5 integrates with Jantek's Time and Attendance solutions for comprehensive workforce management.

Differentiator

Problem solved

Functional benefit

Products and services

• HRp5 Software Suite Versatile Human Resource, Payroll and Time and Attendance system that allows definition of multiple companies with data stored in separate locations; built on the Visual Dataflex platform and integrated with Jantek time and attendance solutions.
• ezBUY Solutions Suite Suite including ezBUY Loyalty Card, ezBUY Gift Card, and ezBUY Top-up. TSL is the premier provider of mobile phone top-up in Trinidad and Tobago, facilitating phone cards and Direct Top-Ups (DTUs) for Digicel and Bmobile networks.
• TSL Commerce Solutions (Payment and Card Technology) Payment and card solutions including issuing and acquiring systems for the financial sector, with data preparation, card personalization systems on the issuing side, and front-end and back-end systems on the acquiring side. Includes EMV smartcard issuance and instant card issuance for top banks in Trinidad and the Caribbean.
• TSL IT Infrastructure Solutions 40 years of experience designing and implementing IT infrastructure solutions from small and medium businesses up to large conglomerate enterprises; scalable on-premise, cloud or hybrid strategies including office productivity, servers, storage and networking using partners including Cisco, Dell EMC, HP, Microsoft, Google Cloud, Nutanix, VMware and Citrix.
• TSL Communicate and Collaborate (AVIT) Audio Visual and IT (AVIT) solutions for boardrooms, conference rooms and homes, including meeting room solutions, room automation, audio-video, video walls, lighting automation and blinds/shades control, paging and life safety, PBX systems, digital signage and video conferencing.
• TSL Business Resilience Business continuity solutions and services including backup, disaster recovery, data security, and power and cooling, helping organizations prepare for ransomware attacks, system failures or natural disasters.
• TSL Imaging and Printing Solutions (Managed Print Services) Managed Print Services (MPS) and outsourced printing solutions including enterprise print solutions, commercial print solutions, and print solutions for data centres, commercial printers, engineers, architects and graphic artists, delivered with partners such as Xerox, HP and Duplo.
• TSL Networking Solutions IP traffic solutions including structured cabling, switching and routing, and wireless, delivered with partners such as Cisco, Dell, CommScope and HP to create secure, high-performing wired and wireless data connections.
• DocuCentre (Print Services Subsidiary) Wholly-owned subsidiary providing digital printing solutions and walk-in print, copying and design services in Trinidad, supporting the Printree online platform and TSL's enterprise print contracts.
• Printree (Online Print on Demand) Digital, online print company powered by DocuCentre, the first in the region and Trinidad and Tobago to offer Online Print on Demand, allowing users to upload files or design artwork using online tools.
• Digital Court Recording Solutions Digital recording and transcript management solutions for courts, deployed for the Government of Trinidad and Tobago using For the Record (FTR) technology.
• Google Cloud Solutions (Regional) Sole Google Cloud partner in the region, delivering scalable cloud infrastructure, compute services, storage, networking, data analytics and machine learning, with compliance including SOC 2 and HIPAA.

Quantifiable outcome

• 40 years in business with sustained operation since 1979
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

32 partnerships are on record, tiered flagship, core, major and supporting.

• Google CloudflagshipTechnology or Integration · 26 January 2023TSL is the sole partner in the region for Google Cloud solutions. Partnership enables delivery of scalable cloud infrastructure, compute services, storage, networking, data analytics, and machine learning to Caribbean businesses. Provides compliance and security including SOC 2 and HIPAA compliance.
• Xerox CorporationcoreChannel Partner/ Reseller/ DistributorLong-standing partnership with Xerox for office solutions, print solutions, and document management. TSL has won Xerox Distributor of the Year 6 times including 2019. Provides office productivity, managed print services, and Xerox Workplace Assistants.
• Check Point Software TechnologiescoreTechnology or IntegrationGlobal leader in network cybersecurity providing threat prevention and security architecture. Partnership enables TSL to offer comprehensive security solutions including threat intelligence, incident response, and threat mitigation services.
• Entrust (formerly Entrust Datacard)coreTechnology or IntegrationGlobal leader in digital security and credential issuance solutions. Partnership spanning over 25 years enables TSL to provide EMV smartcards, instant card issuance, card printers, and payment solutions to financial institutions.
• CiscocoreTechnology or IntegrationNetworking and collaboration solutions including hardware, software, and services for network infrastructure, Webex collaboration, and security.
• Dell EMCcoreChannel Partner/ Reseller/ DistributorPart of Dell Technologies family providing essential infrastructure including servers, storage, data protection, and cloud solutions.
• VeriFonecoreTechnology or IntegrationPayment solutions provider with footprint of over 30 million devices in 150+ countries. Provides payment terminals and solutions for retail, financial, and petroleum sectors.
• Hitachi Systems SecuritymajorTechnology or IntegrationCybersecurity partnership for incident response and threat mitigation services. Provides business continuity planning and cyber security approach development.
• VMwaremajorTechnology or IntegrationCloud infrastructure and digital workspace technology provider enabling digital transformation through cloud and virtualization solutions.
• MicrosoftmajorTechnology or IntegrationIntelligent cloud and edge computing solutions. TSL promotes Microsoft Teams for collaboration and Azure for cloud infrastructure.
• HP (Hewlett Packard Enterprise)majorChannel Partner/ Reseller/ DistributorNetworking products and services including HP networking, HP Designjet, and HP Latex wide format printing solutions.
• NutanixmajorTechnology or IntegrationEnterprise cloud platform unifying private, public, and distributed clouds with web-scale engineering and consumer-grade design.
• SiemonmajorTechnology or IntegrationIT infrastructure solutions for data centers, intelligent buildings, and enterprise LANs. Partnered for Power over Ethernet lighting solutions.
• CrestronmajorTechnology or IntegrationAutomation solutions for boardrooms, conference rooms, and homes including room automation, lighting control, and AV systems.
• SonicWallmajorTechnology or IntegrationReal-time breach detection and prevention solutions protecting business and mobile networks. Provides cybersecurity for endpoint and network protection.
• CommScopemajorTechnology or IntegrationCommunications technology including structured cabling, switching, routing, and wireless solutions for enterprise networks.
• A10 NetworksmajorTechnology or IntegrationAdvanced security, reliability, and performance solutions for hyperscale 5G applications and intelligent automation.
• APC by Schneider ElectricmajorTechnology or IntegrationPower and physical IT infrastructure solutions including UPS backup, power protection, and infrastructure management.
• CitrixmajorTechnology or IntegrationSecure digital workspace, networking, and analytics solutions enabling secure access to applications and content.
• MagTeksupportingTechnology or IntegrationElectronic devices for card issuance, reading, and security including secure card readers, check scanners, and PIN pads.
• FujitsusupportingChannel Partner/ Reseller/ DistributorGlobal ICT company offering technology products, solutions, and services including servers, storage, and scanning solutions.
• JanteksupportingTechnology or IntegrationTime and Attendance, Labor Costing/Tracking, and Access Control solutions integrated with HRp5 software suite.
• DuplosupportingChannel Partner/ Reseller/ DistributorPrint finishing equipment including slitter/cutter/creasers, folders, perfect binders, and booklet making systems.
• RegispelsupportingChannel Partner/ Reseller/ DistributorPaper rolls and thermal solutions for business and banking automation markets. ISO9001-2008 certified.
• SYSPROsupportingChannel Partner/ Reseller/ DistributorERP solution for manufacturers and distributors providing end-to-end business solutions for cost control and process optimization.
• For the Record (FTR)supportingChannel Partner/ Reseller/ DistributorCourt recording and transcript solutions for courts worldwide providing digital recording and management processes.
• VelsoftsupportingGTM or Marketing PartnerCustomizable training materials and learning management system provider. Partnership for online training solutions including free LMS access during COVID-19.
• Virtual DoxxsupportingTechnology or IntegrationEnterprise-class software with RFID technologies for item tracking and SharePoint templates for content management.
• Dynamic AIsupportingChannel Partner/ Reseller/ DistributorBusiness intelligence applications providing access to information in multi-tiered application environments across banking, finance, health, and other sectors.
• FlukesupportingChannel Partner/ Reseller/ DistributorElectronic test tools and software for industrial/electronic service, installation, maintenance, and calibration.
• Softip Inc. (HRp5 Developer)supportingTechnology or IntegrationDeveloper of HRp5 Human Resource, Payroll and Time & Attendance system released in 1999. Built on Visual Dataflex platform.
• Pennacool.comsupportingGTM or Marketing PartnerLocal partner for Velsoft LMS offerings. Partnership to provide online corporate training and learning management solutions in Trinidad and Tobago.

Scale indicators5 records

Recent moves12 records

Expansion highlights6 records

Broad incumbents

• Capgemini: Global IT services and systems integration leader. Comparable at the enterprise transformation layer, though with a vastly larger scale and primarily multinational customer base.
• Accenture: Global professional services and IT integrator. Competes for large Caribbean enterprise and government digital transformation mandates; serves an adjacent but much broader segment of the market.
• Fujitsu Caribbean: Global ICT vendor and integrator with Caribbean delivery. Overlaps with TSL on hardware resale, infrastructure services, and managed support; broader portfolio but weaker regional exclusivity.
• DXC Technology: Global IT services and integrator with Caribbean and Latin American operations. Comparable enterprise infrastructure, cloud, and managed services portfolio, though at materially larger scale.

Regional players

• Liberty Networks (C&W Networks): Caribbean telecom and B2B IT services arm of Liberty Latin America. Comparable enterprise IT, managed services, and infrastructure delivery across the same Caribbean geographies TSL serves.
• Caricomp (Caribbean ICT consultancy): Caribbean-based IT consulting and managed services firm. Comparable regional footprint and SMB/enterprise customer profile, though smaller in scale than TSL.

Direct peers

• Softtek: Latin American-founded IT services and systems integration firm with nearshore delivery model. Comparable IT outsourcing, application services, and digital transformation offerings to enterprise clients.
• Stefanini: Brazilian-origin global IT services and systems integrator with strong Latin America and Caribbean presence. Comparable end-to-end ICT, managed services, and custom software delivery to enterprise and government.
• Logicalis: Global IT solutions and systems integrator with established Caribbean and Latin American presence. Comparable to TSL in offering end-to-end infrastructure, cloud, and managed services to enterprise and government clients across the region.
• Amber Group: Caribbean-headquartered IT services and solutions provider with operations across multiple islands. Directly comparable as a regional ICT systems integrator and managed services provider serving enterprise and government accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trinidad Systems Limited