Telebolaget

What Telebolaget does

Telebolaget MK AB is an independent Swedish telecommunications consultancy that delivers operator-agnostic business communication solutions to Swedish companies from offices in Västerås (Returvägen 1) and Örebro (Fabriksgatan 54 A). Founded in 1994 and operating as telephony specialists since 1988, the firm positions itself as a single point of contact for all telecom needs, evaluating multiple operators (Telia, Tele2) and platform partners (Dstny/Soluno, lynes, Weblink) to recommend the optimal fit per customer rather than reselling a single carrier's stack.

The core technology offering is a cloud-based PBX (Molnväxlar) built on VoIP and SIP, providing an operator-independent architecture, mobile and desktop softphone support, video calling, chat, call recording, and a 99.99% uptime guarantee. This is complemented by IP-telephony, hosted telephony, mobile switching, conference room solutions (including interactive whiteboards and remote-controlled AV systems), telecom hardware, and ongoing IT support. Telebolaget also resells and integrates the WorkCloud business system and CRM (developed by partner Bluescreen), which includes modules for leads, quotes, planning, time reporting, order management, aftermarket, time clock, automation rules, and reporting, and integrates with Swedish platforms including Bank ID, Swish, Fortnox, Hogia XML, Svea instore, Google Maps, and Office 365.

The business model combines recurring subscription and per-user service fees for cloud telephony and WorkCloud, one-time hardware sales, and ongoing managed IT support, sold via a consultation-driven, sales-led GTM targeting Swedish SMBs through large enterprises on a horizontal basis. Pricing is quote-based and not publicly disclosed. Marketing relies on the corporate website and organic social presence on Facebook, Instagram, and LinkedIn; there is no product-led acquisition, no public funding, and no disclosed enterprise customer logos, making this a relationship-driven, regionally concentrated SMB services business.

Name

Telebolaget

Legal name

Telebolaget MK AB

Website

https://telebolaget.se

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Telebolaget MK AB is an independent Swedish telecom consultancy offering operator-agnostic cloud PBX, IP-telephony, conference solutions, hardware, IT support, and the WorkCloud CRM to SMB and enterprise customers across Sweden from offices in Västerås and Örebro.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

All Other Telecommunications (5178), Telecommunications Resellers (517121)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Business telephony services
• Cloud PBX solutions
• Unified communications
• Telecom consulting
• IT support services

Headquarters

HQ city

Örebro

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Telecom Services & Phone Systems: Recurring subscription and service fees for cloud phone systems, hosted telephony, IP-telephony, and mobile switching solutions. Revenue is generated through monthly service charges and per-user fees for telecommunications services.
2. Hardware Sales: Sale of telecom equipment including desk phones, mobile devices, and conference room solutions. One-time hardware revenue alongside ongoing service contracts.
3. WorkCloud Business System: CRM and business management system providing integrated modules for customer relationships, project management, and operational efficiency. Offered as part of comprehensive service packages.
4. IT Support Services: Technical support and IT services for installed solutions, providing ongoing service revenue and strengthening customer retention.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Telebolaget delivers operator-independent business telecommunications solutions for Swedish companies, supplying IP telephony, hosted telephony, mobile/KST exchanges, and cloud-based phone systems (molnväxlar) sourced across multiple underlying carriers. The company complements these communications services with conference solutions, telecom hardware, IT support, and its own WorkCloud business system and CRM platform, acting as a single point of contact for design, deployment, and ongoing service.

Product overview

Telebolaget is a telecommunications service provider offering a unified portfolio of communication and business solutions. The core offering centers on Telephony services including IP-telephony, hosted telephony, and cloud-based exchanges (Molnväxlar) that provide operator-independent, scalable phone systems. This is complemented by Conference solutions with interactive technologies, Hardware products, and IT Services & Support. Additionally, the company offers the WorkCloud business system and CRM platform developed by partner Bluescreen, which provides modules for leads & quotes, planning, time reporting, order management, and reporting. WorkCloud integrates with external services including Hogia XML, Bank ID, Swish, Fortnox, Svea instore, Google Maps, and Office 365. The portfolio is rounded out with operator-specific mobile apps and softphone solutions from providers like Soluno, Tele2, Weblink, and Telia.

Differentiator

Problem solved

Functional benefit

Brands

• WorkCloud: Business system and CRM platform developed by Bluescreen, offered as part of Telebolaget's solutions

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Dstny (Soluno)coreTechnology or IntegrationCloud phone system platform provider. Telebolaget integrates Dstny's Soluno cloud PBX solution as part of their operator-independent cloud telephony offerings, providing customers with softphone and mobile app capabilities.
• Tele2coreTechnology or IntegrationSwedish telecom operator whose services are integrated with Telebolaget's operator-independent cloud solutions. Customers can use Tele2 subscriptions with Telebolaget's phone systems.
• TeliacoreTechnology or IntegrationMajor Swedish telecom operator partnered with Telebolaget for cloud telephony solutions. Telebolaget provides Telia Touchpoint-based solutions for businesses.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• RingCentral: RingCentral is a global cloud communications and contact center provider. Its UCaaS product directly competes with Telebolaget's cloud PBX for any Swedish SMB evaluating best-of-breed SaaS alternatives.
• Hi3G Access (Tre): Tre is a Swedish mobile operator that competes for SMB and enterprise telecom spend. Telebolaget explicitly integrates Tre subscriptions into its operator-independent platform, putting Tre in both partnership and competitive overlap.
• Mitel: Mitel is a global provider of cloud and on-premise business communications, including cloud PBX and UCaaS. It targets mid-market and enterprise segments where Telebolaget also operates, offering a comparable product category at much larger scale.
• Microsoft (Teams Phone): Microsoft Teams Phone System delivers cloud PBX capabilities bundled into Microsoft 365. As Swedish SMBs already standardize on Office 365 (which Telebolaget integrates with), Teams Phone represents a credible direct alternative to Telebolaget's Molnväxel.
• Telia Company: Telia is Sweden's largest telecom operator and a Telebolaget partner. Telia sells Telia Touchpoint cloud telephony directly to businesses, overlapping with Telebolaget's core offering but at much larger scale and with proprietary network infrastructure.
• Tele2: Tele2 is a major Swedish mobile and fixed operator and Telebolaget partner. Tele2 offers its own B2B mobile and unified communications bundles, competing with Telebolaget for operator-agnostic SMB customers.

Direct peers

• Phonero: Phonero is a Nordic cloud telephony and switchboard provider targeting SMBs and mid-market. It sells hosted PBX, mobile integration, and operator-agnostic services in overlapping customer segments to Telebolaget, making it a strong direct peer.
• Dstny (incl. Soluno): Dstny is a European cloud communications provider whose Soluno platform is the cloud PBX underlying Telebolaget's Molnväxel offering. As both a platform vendor and competing operator for SMB cloud telephony deals in the Nordics, Dstny is the closest direct comparable to Telebolaget.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/telebolaget
• LinkedInlinkedin.com/company/telebolaget
• Instagraminstagram.com/telebolaget

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telebolaget