Access Dental Care

What Access Dental Care does

Access Dental Care is a North Carolina-based non-profit founded in 2000 that delivers mobile and on-site dental care to individuals with special health care needs, including people with intellectual and developmental disabilities (IDD), frail elderly, and medically fragile patients. Service delivery is built around custom-designed mobile dental trucks and portable equipment that are loaded, transported, and set up daily at skilled nursing facilities, group homes, PACE programs, retirement communities, and hospital-based clinics; teams are composed of a dentist, dental hygienist, two dental assistants, plus schedulers, billing specialists, and social workers. The organization serves 200+ active facilities across 66 North Carolina counties, has reached 30,000+ patients and nearly 250,000 visits over its lifetime, and reports that approximately 80% of its patients are Medicaid eligible.

The business model is a mix of clinical service revenue and philanthropic support. The majority of revenue is generated through Medicaid dental reimbursement, supplemented by private insurance claims, private pay, and a sliding-fee discount program that ensures no patient is denied access due to inability to pay; the organization has also received over $2.5 million in cumulative grant funding from North Carolina foundations, the NC Dental Society, and other partners. Go-to-market is an enterprise field sales motion in which regional teams contract directly with facility administrators, directors of nursing, and social workers, with active geographic expansion in the Greenville, Wilmington, and Asheville regions.

In 2023, Access Dental Care extended its model beyond direct service delivery by creating two related entities: Access Dental Solutions, a subsidiary that sells turnkey mobile dentistry delivery systems (upfitted box trucks with mobilized operatories), and Access Dental Delivers, a consulting division that provides program planning, staff training, and implementation support to organizations establishing their own mobile dental programs. The organization maintains research and training partnerships with UNC Adams School of Dentistry, ECU School of Dental Medicine, UNC Gillings School of Public Health, and Atrium Health, and is led by co-founders Dr. Bill Milner (President) and Betsy White (COO), with Martha Ogburn as CFO. Revenue is not publicly disclosed.

Name

Access Dental Care

Legal name

Access Dental Care

Website

https://accessdentalcare.org

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Access Dental Care is a North Carolina non-profit founded in 2000 that delivers mobile and on-site dental services to individuals with intellectual and developmental disabilities, frail elderly, and medically fragile patients across 66 counties and 200+ facilities.

Ownership category

akta.pro rank

Product category

Mobile Dental Services

NAICS

Offices of Dentists (621210), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Mobile & On-Site General Dentistry (Workplace/Nursing Home/Home Visits) (HLABAAAG)

akta.pro secondary industry

Geriatric & Special Needs General Dentistry (HLABAAAH)

Keywords

• Mobile dental services
• Special care dentistry
• Special needs dental care
• Mobile healthcare delivery
• Onsite dental treatment

Headquarters

HQ city

Asheboro

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Medicaid Reimbursement: Approximately 80% of patients served are Medicaid eligible, representing a significant revenue stream from government dental benefits programs
2. Private Insurance: The organization accepts and files claims with most major dental insurance companies for covered services
3. Private Pay: Direct payments from patients and families for dental services
4. Grants and Donations: Non-profit funding received from foundations, corporate partners, and individual donors to support operations and expand reach. Over $2.5 million in grant funds received historically
5. Sliding Fee Discount Program: Discounted/sliding fee schedule based on family size and income to ensure access for those unable to pay full costs; no one denied access due to inability to pay

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Access Dental Care delivers comprehensive mobile dental care directly to patients with special healthcare needs at facilities across North Carolina. Services include examinations, cleanings, preventive care, fillings, crowns, extractions, oral surgery, x-rays, and dentures, delivered by mobile teams (dentist, dental hygienist, two dental assistants). The organization also operates Access Dental Solutions, which provides turnkey mobile dentistry delivery systems (upfitted box trucks with mobilized operatories), and Access Dental Delivers, which offers consulting for organizations establishing mobile dental programs.

Product overview

Access Dental Care operates as a non-profit mobile dental care organization consisting of the core Access Dental Care service (providing direct mobile dental services to patients with special healthcare needs across North Carolina facilities) and two related offerings: Access Dental Solutions (a 2023-founded subsidiary providing turnkey mobile dentistry delivery systems to other organizations) and Access Dental Delivers (a 2023-created consulting division helping organizations establish their own mobile dentistry practices).

Differentiator

Problem solved

Functional benefit

Products and services

• Access Dental Care NC Mobile Dental Services Comprehensive mobile dental care delivered on-site at skilled nursing facilities, group homes, PACE programs, retirement communities, and hospital-based health networks across North Carolina. Services include examinations, cleanings, preventive care, fillings, crowns, extractions, oral surgery, x-rays, and dentures for special needs populations including individuals with intellectual and developmental disabilities, frail elderly, and immunocompromised patients.
• Access Dental Solutions Turnkey Mobile Dentistry Delivery Systems Turnkey mobile dentistry delivery systems for organizations establishing mobile dental care programs. Provides fully-upfitted new box trucks equipped with two operatories of dental equipment mobilized for easy transport and on-site patient care.
• Access Dental Delivers Consulting Services Consulting services for individuals and organizations interested in establishing mobile dentistry programs, including program planning, staff training, and implementation support for mobile dental delivery systems.

Quantifiable outcome

• Served 30,000+ patients with nearly 250,000 patient visits across 66 North Carolina counties
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core.

• UNC Adams School of DentistrycoreStrategic or Co-development Partner · 1 January 2023Collaboration on teledentistry research project funded by CareQuest Institute. Dental students are exposed to mobile special care dentistry through rotations and educational partnerships.
• ECU School of Dental MedicinecoreStrategic or Co-development PartnerEducational partnership providing dental students exposure to mobile special care dentistry and community health impacts.
• UNC Gillings School of Public HealthcoreStrategic or Co-development PartnerPartnership with public health school for undergraduate and graduate students to study impacts of mobile special care dentistry on community health.
• Atrium HealthcoreStrategic or Co-development PartnerOral Medicine Residents complete rotations with Access Dental Care clinical teams to gain hands-on experience in treating special care populations.
• American Academy of Developmental Medicine & DentistrycoreGTM or Marketing PartnerNational organization partnership supporting special care dentistry for people with disabilities.
• North Carolina Dental SocietycoreStrategic or Co-development PartnerThe NC Dental Society recognized the need for a model program to provide quality special care services and provided grant funding to help launch the organization. NC Dental Society continues as a key partner.
• Special Care Dentistry AssociationcoreGTM or Marketing PartnerInternational organization of oral health professionals dedicated to promoting oral health for people with special needs. Access Dental Care participates in SCDA conferences and advocacy efforts.
• Cone HealthcoreStrategic or Co-development PartnerPartnership with Cone Health infectious disease center serving approximately 600 patients including those with HIV/AIDS in Greensboro, NC.
• New Hanover CountycoreStrategic or Co-development PartnerCounty-level partnership supporting mobile dental services in the Wilmington region of North Carolina.
• North Carolina Oral Health CollaborativecoreGTM or Marketing PartnerState collaborative focused on improving oral health access in North Carolina. Access Dental Care participates in the Community Oral Health Transformation (COrHT) initiative.
• Central Carolina Health NetworkcoreChannel Partner/ Reseller/ DistributorRegional health network partnership supporting coordination of care and referral pathways for special needs patients.
• Special Care Advocates in DentistrycoreGTM or Marketing PartnerAdvocacy organization supporting improved dental care access and policy for special needs populations.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Others

• CareQuest Institute for Oral Health: National non-profit focused on oral health equity, research, and grant-making. Already an active funder and research partner of Access Dental Care, and a recognized leader in the same special-care oral health space.
• Health Partners Plans: Medicaid managed-care organization with dental benefit offerings. Relevant as a potential payer and channel partner for mobile dental programs serving Medicaid populations.
• North Carolina Dental Society: State professional association that provided initial grant funding and ongoing partnership for Access Dental Care. Comparable as a stakeholder in the NC special-care dental ecosystem.

Direct peers

• Onsite Dental: Provider of mobile and on-site dental services to workplaces, senior living communities, and schools. Comparable to Access Dental Care in the mobile delivery model and B2B facility-contracting motion.
• Apple Tree Dental: Minnesota-based non-profit that pioneered the on-site/mobile special-care dentistry model. Access Dental Care was explicitly modeled after Apple Tree Dental, making it the closest direct peer in mission, operating model, and population served.
• Special Care Dental Associates: Multi-state group practice focused on delivering dental care to patients with developmental disabilities and complex medical needs in institutional settings. Highly comparable to Access Dental Care's IDD and skilled-nursing focus.
• Smile Programs: Mobile dental program serving schools and community sites with portable equipment. Operates a similar mobile-on-site dental delivery model, though anchored in the school segment rather than skilled nursing.
• Geriatric Dental Group: Specialty practice focused on delivering dental care to nursing home and assisted-living residents. Directly comparable to Access Dental Care's frail-elderly and long-term care segments.

Broad incumbents

• DentaQuest: Large dental benefits administrator with deep Medicaid managed-care focus. Relevant as a major payer/channel in the same Medicaid dental ecosystem that Access Dental Care depends on.

Regional players

• PACE programs (e.g., PACE of the Triad): Programs of All-Inclusive Care for the Elderly that operate regionally and contract with mobile dental providers. Relevant customer and ecosystem peer in the same NC frail-elderly care delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access Dental Care