Immedicare
Immedicare is a UK joint venture between Airedale NHS Foundation Trust and Involve Visual Collaboration that runs a 24/7 NHS-staffed Digital Care Hub, delivering video-enabled clinical consultations, prescribing, falls management, and training to 595 nursing and residential care homes across England via NHS commissioning.
- Company typePrivate
- Founded2013
- HeadquartersKeighley, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Immedicare does
Immedicare is a UK digital health joint venture between Airedale NHS Foundation Trust and Involve Visual Collaboration Ltd, founded in 2013 and operating as Immedicare LLP from a Digital Care Hub at Airedale General Hospital in Keighley, West Yorkshire. The company delivers a 24/7 NHS-staffed telemedicine service for nursing and residential care homes across England, connecting care home staff with NHS clinicians — nurses, pharmacists, pharmacy technicians, paramedics, and healthcare support workers — via secure high-definition video for remote clinical assessment, prescribing, falls management, wound care, end-of-life support, nutrition and hydration advice, and staff training. The platform integrates natively with the two dominant UK GP record systems (EMIS and SystmOne), giving the clinical team full access to the resident's medical history during consultations, and is supported by a Care Connect portal for multidisciplinary team meetings with local health and care services. As of 2025/26 the service supports 595 care homes and 23,500+ residents, delivering 58,865 clinical consultations and an estimated £20.2M in avoided system costs.
The business model is a fully managed, subscription-style service procured by NHS Integrated Care Boards, Clinical Commissioning Groups, and local authorities through the NHS Shared Business Services (SBS) Technology Enabled Care Services 2 framework, under multi-year contracts. Care homes receive hardware, connectivity, training, and a dedicated relationship manager as part of the commissioned service, so Immedicare's direct GTM is sales-led and aimed at NHS commissioners rather than at individual care homes. The company holds ISO 9001, 27001, 20001, and 14001 certifications, Cyber Essentials Plus, and is compliant with the NHS Data Security and Protection Toolkit, and is led by a clinical-operational team anchored by Airedale NHS Foundation Trust staff.
Immedicare firmographics
Firmographics- Name
- Immedicare
- Legal name
- Immedicare LLP
- Website
- https://immedicare.co.uk
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Immedicare is a UK joint venture between Airedale NHS Foundation Trust and Involve Visual Collaboration that runs a 24/7 NHS-staffed Digital Care Hub, delivering video-enabled clinical consultations, prescribing, falls management, and training to 595 nursing and residential care homes across England via NHS commissioning.
- Ownership category
- akta.pro rank
Immedicare industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Home Health Care Services (621610), Ambulatory Health Care Services (621)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000)
- akta.pro primary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
- akta.pro secondary industries
- Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL), Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)
Keywords
Where Immedicare is headquartered
LocationHeadquarters
- HQ city
- Keighley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Immedicare business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- NHS Commissioning Contracts: Immedicare is commissioned by NHS Integrated Care Boards (ICBs), Clinical Commissioning Groups (CCGs), and local NHS trusts who procure the service on behalf of care homes in their region. Revenue is generated through contractual arrangements via the NHS Shared Business Services Technology Enabled Care Services Framework.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Fully managed NHS telemedicine service for care homes, procured via NHS SBS framework |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Immedicare product offering
Product offeringCore offering
Immedicare operates a 24/7 NHS-staffed Digital Care Hub at Airedale General Hospital that delivers remote clinical assessment to care home residents across England via secure high-definition video. The service covers falls management, wound care, medicines optimisation, end of life care, nutrition and hydration, with non-medical prescribing and virtual verification of death. Care homes are provided with fully managed HD video hardware and connectivity, and clinicians access residents' GP records via native EMIS and SystmOne integration.
Product overview
Immedicare is a digitally enabled NHS telemedicine service delivered as a partnership between Airedale NHS Foundation Trust and Involve Visual Collaboration Ltd. The offering consists of a core platform — the 24/7 NHS-staffed Digital Care Hub providing video-enabled clinical consultations — supported by seven specialist care modules: Falls Assessment and Prevention (including the STOPPFall Medication Review), Wound Care/Tissue Viability, Medicines Optimisation, End of Life Care, Nutrition and Hydration Support, Training for Staff, and Care Connect. An additional Business Intelligence and Reporting module provides analytics and monthly reporting to commissioning partners. Care homes receive fully supported HD video technology devices and network connectivity. The service integrates natively with EMIS and SystmOne GP patient record systems to give clinicians full access to residents' medical histories during consultations.
Differentiator
Problem solved
Functional benefit
Brands
- Care Connect: An online portal that allows local health and care teams including GPs, pharmacies, community services and hospitals to contact care homes directly, and enables care home staff to join multidisciplinary team meetings.
Products and services
- Digital Care Hub
Quantifiable outcome
- 90% of residents remain in their care home following a consultation with Immedicare
- +8 more outcomes
Companies that use Immedicare
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Immedicare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Immedicare partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- NHS Shared Business Services (SBS)coreImmedicare is named as a supplier on the NHS SBS Technology Enabled Care Services 2 framework agreement. This enables Integrated Care Systems, NHS organisations, and Local Authorities to procure Immedicare's remote patient monitoring solutions through a fully compliant and simple to use procurement process.
- Airedale NHS Foundation TrustcoreAiredale NHS Foundation Trust is the NHS clinical partner in the Immedicare joint venture. The trust provides clinical governance, hosts the Digital Care Hub at Airedale General Hospital, and supplies NHS clinical staff including nurses, pharmacists, paramedics, and healthcare support workers who deliver the 24/7 remote clinical assessment service for care home residents.
- Involve Visual Collaboration LtdcoreInvolve Visual Collaboration Ltd is the technology partner in the Immedicare joint venture. The company provides the digital video consultation platform, hardware deployment, technical support, and connectivity solutions. As a data processor, Involve handles business, contract, and marketing data while also processing data on behalf of Airedale NHS Foundation Trust.
- EMIS and SystmOne (GP Patient Record Systems)coreImmedicare integrates with both EMIS and SystmOne GP patient record systems, enabling clinicians in the Digital Care Hub to access the resident's full medical history during video consultations for fully informed clinical decision-making.
- NHS ConfederationminorImmedicare participated in NHS ConfedExpo 2026, presenting at the Neighbourhood Health Learning Theatre. This partnership provides a platform to engage with NHS leaders and Integrated Care Systems.
- TSA – The voice of technology enabled careminorImmedicare became a member of TSA, contributing to sector-wide discussions on technology-enabled care and collaborating on opportunities that support the continued development of technology-enabled care services.
- NHS EnglandcoreImmedicare aligns with NHS England's priorities including the NHS Long Term Plan (Ageing Well), the Enhanced Health in Care Homes (EHCH) framework, and the Darzi report's three shifts (hospital to community, analogue to digital, treating sickness to preventing it). NHS England has recommended video and digital consultations for primary care services.
Scale indicators12 records
Recent moves8 records
Expansion highlights6 records
Immedicare competitors and assessment
Company assessmentDirect peers
- HealthHero: UK and European digital health platform offering telehealth, remote patient monitoring and virtual care services to health systems, insurers and care providers. Comparable as a scaled, capital-backed telehealth operator serving NHS-adjacent populations.
- Person Centred Software: UK provider of care home management software with growing telehealth and remote consultation modules. Comparable as a UK-headquartered technology partner selling directly into the same care home customer base Immedicare serves.
- Doccla: UK-based virtual ward and remote patient monitoring platform delivering hospital-at-home services via clinical hubs. Highly comparable operating model to Immedicare's clinician-staffed hub delivering continuous remote care to NHS patients.
- Appello Careline: UK provider of telecare and digital health services specifically focused on housing providers and care homes, offering 24/7 monitoring and telehealth-enabled clinical response. Directly comparable to Immedicare's Digital Care Hub model serving UK care homes.
- Tunstall Healthcare: UK-based leading provider of telecare and telehealth solutions for elderly and care home residents, including remote clinical monitoring and 24/7 response services. Most direct UK competitor to Immedicare in delivering technology-enabled clinical support to care homes.
Emerging players
- Doctor Care Anywhere: UK telehealth provider offering virtual GP consultations to NHS and private-pay patients. Comparable as a UK-based virtual care platform targeting similar NHS-adjacent demand, though oriented to direct patient consultations rather than care home B2B.
- Huma: UK-headquartered digital health platform offering remote patient monitoring and decentralized clinical trials infrastructure. Comparable as a UK digital health platform operating in the same regulatory and NHS procurement environment.
- TytoCare: Israel-headquartered telehealth device and platform company enabling remote clinical examinations. Comparable as an enabling technology provider for virtual care delivery, including elderly and chronic care populations similar to Immedicare's care home residents.
- Luscii: Netherlands-based remote patient monitoring and virtual care platform (now part of OMRON) serving European health systems with continuous monitoring of chronic and post-acute patients. Comparable as a remote-monitoring platform targeting similar patient populations and health-system buyers.
Broad incumbents
- Cera Care: One of the largest UK digital home care platforms, providing technology-enabled care services, remote monitoring and AI-assisted care planning at much larger scale than Immedicare. Comparable as a tech-enabled home and care services operator with overlapping elderly-population focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks2 records
Key highlights7 records
Customer concentration
Immedicare social profiles
Digital presenceImmedicare compliance and trust
Trust signalCompliance6 records
Immedicare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Immedicare leadership team
Management profileNumber of profiles
Profiles8 records
Immedicare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Immedicare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Immedicare
What does Immedicare do?
Immedicare operates a 24/7 NHS-staffed Digital Care Hub at Airedale General Hospital that delivers remote clinical assessment to care home residents across England via secure high-definition video. The service covers falls management, wound care, medicines optimisation, end of life care, nutrition and hydration, with non-medical prescribing and virtual verification of death. Care homes are provided with fully managed HD video hardware and connectivity, and clinicians access residents' GP records via native EMIS and SystmOne integration.
Is Immedicare a public or private company?
Immedicare is a private company. It is classified as corporate owned and is currently operating.
When was Immedicare founded?
Immedicare was founded in 2013. It employs 101 to 250 people.
Where is Immedicare based?
Immedicare is headquartered in Keighley, United Kingdom, in the Europe region.
How does Immedicare make money?
One revenue line is on record: NHS Commissioning Contracts.
Who are Immedicare's main competitors?
Direct peers on record are HealthHero, Person Centred Software, Doccla, Appello Careline and Tunstall Healthcare. Emerging players are Doctor Care Anywhere, Huma, TytoCare and Luscii. Cera Care is listed as a broad incumbent.
Does Immedicare have an API?
No public API is recorded for Immedicare.
What industry is Immedicare in?
Immedicare's product category is Telemedicine Services. Its primary akta.pro industry code is HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms, with a secondary code of HLALAJAL, Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms. Its NAICS code is 621610 and its SIC code is 8082.