Immedicare

What Immedicare does

Immedicare is a UK digital health joint venture between Airedale NHS Foundation Trust and Involve Visual Collaboration Ltd, founded in 2013 and operating as Immedicare LLP from a Digital Care Hub at Airedale General Hospital in Keighley, West Yorkshire. The company delivers a 24/7 NHS-staffed telemedicine service for nursing and residential care homes across England, connecting care home staff with NHS clinicians — nurses, pharmacists, pharmacy technicians, paramedics, and healthcare support workers — via secure high-definition video for remote clinical assessment, prescribing, falls management, wound care, end-of-life support, nutrition and hydration advice, and staff training. The platform integrates natively with the two dominant UK GP record systems (EMIS and SystmOne), giving the clinical team full access to the resident's medical history during consultations, and is supported by a Care Connect portal for multidisciplinary team meetings with local health and care services. As of 2025/26 the service supports 595 care homes and 23,500+ residents, delivering 58,865 clinical consultations and an estimated £20.2M in avoided system costs.

The business model is a fully managed, subscription-style service procured by NHS Integrated Care Boards, Clinical Commissioning Groups, and local authorities through the NHS Shared Business Services (SBS) Technology Enabled Care Services 2 framework, under multi-year contracts. Care homes receive hardware, connectivity, training, and a dedicated relationship manager as part of the commissioned service, so Immedicare's direct GTM is sales-led and aimed at NHS commissioners rather than at individual care homes. The company holds ISO 9001, 27001, 20001, and 14001 certifications, Cyber Essentials Plus, and is compliant with the NHS Data Security and Protection Toolkit, and is led by a clinical-operational team anchored by Airedale NHS Foundation Trust staff.

Name

Immedicare

Legal name

Immedicare LLP

Website

https://immedicare.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Immedicare is a UK joint venture between Airedale NHS Foundation Trust and Involve Visual Collaboration that runs a 24/7 NHS-staffed Digital Care Hub, delivering video-enabled clinical consultations, prescribing, falls management, and training to 595 nursing and residential care homes across England via NHS commissioning.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Home Health Care Services (621610), Ambulatory Health Care Services (621)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

akta.pro secondary industries

Urgent Care + ePrescribing & Lab/Imaging Ordering Telehealth Platforms (HLALAJAL), Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)

Keywords

• Telemedicine services
• Remote clinical consultations
• Care home support
• Digital health platforms
• NHS video consultations

Headquarters

HQ city

Keighley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. NHS Commissioning Contracts: Immedicare is commissioned by NHS Integrated Care Boards (ICBs), Clinical Commissioning Groups (CCGs), and local NHS trusts who procure the service on behalf of care homes in their region. Revenue is generated through contractual arrangements via the NHS Shared Business Services Technology Enabled Care Services Framework.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Immedicare operates a 24/7 NHS-staffed Digital Care Hub at Airedale General Hospital that delivers remote clinical assessment to care home residents across England via secure high-definition video. The service covers falls management, wound care, medicines optimisation, end of life care, nutrition and hydration, with non-medical prescribing and virtual verification of death. Care homes are provided with fully managed HD video hardware and connectivity, and clinicians access residents' GP records via native EMIS and SystmOne integration.

Product overview

Immedicare is a digitally enabled NHS telemedicine service delivered as a partnership between Airedale NHS Foundation Trust and Involve Visual Collaboration Ltd. The offering consists of a core platform — the 24/7 NHS-staffed Digital Care Hub providing video-enabled clinical consultations — supported by seven specialist care modules: Falls Assessment and Prevention (including the STOPPFall Medication Review), Wound Care/Tissue Viability, Medicines Optimisation, End of Life Care, Nutrition and Hydration Support, Training for Staff, and Care Connect. An additional Business Intelligence and Reporting module provides analytics and monthly reporting to commissioning partners. Care homes receive fully supported HD video technology devices and network connectivity. The service integrates natively with EMIS and SystmOne GP patient record systems to give clinicians full access to residents' medical histories during consultations.

Differentiator

Problem solved

Functional benefit

Brands

• Care Connect: An online portal that allows local health and care teams including GPs, pharmacies, community services and hospitals to contact care homes directly, and enables care home staff to join multidisciplinary team meetings.

Products and services

• Digital Care Hub

Quantifiable outcome

• 90% of residents remain in their care home following a consultation with Immedicare
• +8 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• NHS Shared Business Services (SBS)coreChannel Partner/ Reseller/ Distributor · 3 May 2023Immedicare is named as a supplier on the NHS SBS Technology Enabled Care Services 2 framework agreement. This enables Integrated Care Systems, NHS organisations, and Local Authorities to procure Immedicare's remote patient monitoring solutions through a fully compliant and simple to use procurement process.
• Airedale NHS Foundation TrustcoreStrategic or Co-development Partner · 1 January 2013Airedale NHS Foundation Trust is the NHS clinical partner in the Immedicare joint venture. The trust provides clinical governance, hosts the Digital Care Hub at Airedale General Hospital, and supplies NHS clinical staff including nurses, pharmacists, paramedics, and healthcare support workers who deliver the 24/7 remote clinical assessment service for care home residents.
• Involve Visual Collaboration LtdcoreStrategic or Co-development Partner · 1 January 2013Involve Visual Collaboration Ltd is the technology partner in the Immedicare joint venture. The company provides the digital video consultation platform, hardware deployment, technical support, and connectivity solutions. As a data processor, Involve handles business, contract, and marketing data while also processing data on behalf of Airedale NHS Foundation Trust.
• EMIS and SystmOne (GP Patient Record Systems)coreTechnology or IntegrationImmedicare integrates with both EMIS and SystmOne GP patient record systems, enabling clinicians in the Digital Care Hub to access the resident's full medical history during video consultations for fully informed clinical decision-making.
• NHS ConfederationminorGTM or Marketing PartnerImmedicare participated in NHS ConfedExpo 2026, presenting at the Neighbourhood Health Learning Theatre. This partnership provides a platform to engage with NHS leaders and Integrated Care Systems.
• TSA – The voice of technology enabled careminorGTM or Marketing PartnerImmedicare became a member of TSA, contributing to sector-wide discussions on technology-enabled care and collaborating on opportunities that support the continued development of technology-enabled care services.
• NHS EnglandcoreStrategic or Co-development PartnerImmedicare aligns with NHS England's priorities including the NHS Long Term Plan (Ageing Well), the Enhanced Health in Care Homes (EHCH) framework, and the Darzi report's three shifts (hospital to community, analogue to digital, treating sickness to preventing it). NHS England has recommended video and digital consultations for primary care services.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• HealthHero: UK and European digital health platform offering telehealth, remote patient monitoring and virtual care services to health systems, insurers and care providers. Comparable as a scaled, capital-backed telehealth operator serving NHS-adjacent populations.
• Person Centred Software: UK provider of care home management software with growing telehealth and remote consultation modules. Comparable as a UK-headquartered technology partner selling directly into the same care home customer base Immedicare serves.
• Doccla: UK-based virtual ward and remote patient monitoring platform delivering hospital-at-home services via clinical hubs. Highly comparable operating model to Immedicare's clinician-staffed hub delivering continuous remote care to NHS patients.
• Appello Careline: UK provider of telecare and digital health services specifically focused on housing providers and care homes, offering 24/7 monitoring and telehealth-enabled clinical response. Directly comparable to Immedicare's Digital Care Hub model serving UK care homes.
• Tunstall Healthcare: UK-based leading provider of telecare and telehealth solutions for elderly and care home residents, including remote clinical monitoring and 24/7 response services. Most direct UK competitor to Immedicare in delivering technology-enabled clinical support to care homes.

Emerging players

• Doctor Care Anywhere: UK telehealth provider offering virtual GP consultations to NHS and private-pay patients. Comparable as a UK-based virtual care platform targeting similar NHS-adjacent demand, though oriented to direct patient consultations rather than care home B2B.
• Huma: UK-headquartered digital health platform offering remote patient monitoring and decentralized clinical trials infrastructure. Comparable as a UK digital health platform operating in the same regulatory and NHS procurement environment.
• TytoCare: Israel-headquartered telehealth device and platform company enabling remote clinical examinations. Comparable as an enabling technology provider for virtual care delivery, including elderly and chronic care populations similar to Immedicare's care home residents.
• Luscii: Netherlands-based remote patient monitoring and virtual care platform (now part of OMRON) serving European health systems with continuous monitoring of chronic and post-acute patients. Comparable as a remote-monitoring platform targeting similar patient populations and health-system buyers.

Broad incumbents

• Cera Care: One of the largest UK digital home care platforms, providing technology-enabled care services, remote monitoring and AI-assisted care planning at much larger scale than Immedicare. Comparable as a tech-enabled home and care services operator with overlapping elderly-population focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks2 records

Key highlights7 records

Customer concentration

• Xx.com/Immedicare
• YouTubeyoutube.com/channel/UC5JtleSVPitimSXgYCTNlag
• Facebookfacebook.com/Immedicare
• LinkedInlinkedin.com/company/immedicare

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Immedicare