What Abitech does

Abitech Chile is a private, Santiago-based digital transformation consultancy founded in 2021 that specializes in Robotic Process Automation (RPA) and AI-enabled process automation for mid-to-large enterprises across Latin America. The company implements UiPath's RPA platform combined with OpenAI's GPT-4, DRUID conversational AI, and OutSystems low-code tooling to deliver custom automation solutions. Its service portfolio spans digital transformation consulting, process discovery and mining, custom bot development, system integration, and a set of vertical add-on modules including Comex (foreign trade/port operations), logistics automation, AI sales agents for insurance, automated bank statement downloaders, MiDT labor contract uploaders, and knowledge base virtual assistants.

The business model combines professional services engagements (quote-based, multi-year contracts for enterprise implementations) with a small subscription recurring layer for packaged modules priced in Chilean UF (Unidad de Fomento), such as 6 UF/month for MiDT contract automation and 5 UF/month for the knowledge base assistant. Distribution occurs through direct enterprise field sales led by Bastián Troncoso (Gerente General/Comercial), inside sales via website demo requests and WhatsApp, and UiPath partner channels. Marketing emphasizes thought leadership through the Spanish-language podcast 'Transformación Digital en Acción', participation in industry events such as TOC Americas 2023 and America Digital Congress 2024, and a public library of customer case studies.

The enterprise customer base spans maritime/shipping (Ultramar, Ian Taylor, Agunsa, Ultratug), logistics (Tasa Logística, Tiba), retail/financial (Multitiendas Corona, eight-bank reconciliation), banking (Banco Mercantil Santa Cruz in Bolivia), and insurance (Charles Taylor). Documented customer outcomes include 78-88% efficiency gains, 99-99.9% reduction in data entry errors, 1,400+ hours saved annually on select processes, and 100% ROI achieved within five months for certain implementations. Abitech is privately held by three co-founders—Rodrigo Neira (CTO), Máximo Cáceres, and Bastián Troncoso—with no disclosed institutional funding or external investors.

Name

Abitech

Legal name

Abitech Chile

Website

https://abitech.cl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Abitech Chile is a Santiago-based digital transformation consultancy implementing UiPath-based RPA and AI solutions for mid-to-large Latin American enterprises. It serves foreign trade, logistics, banking, and insurance verticals with custom automation, AI sales agents, and subscription-priced packaged modules.

Ownership category

akta.pro rank

Product category

Robotic Process Automation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI)

Keywords

• Robotic process automation
• Digital transformation consulting
• Enterprise process automation
• Conversational AI platforms
• RPA implementation services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. RPA Consulting and Implementation Services: Professional services for RPA strategy, process discovery, design, development, implementation, and ongoing support. Includes training for customer RPA Center of Excellence.
2. Custom RPA Bot Development: Development of custom RPA solutions tailored to specific business processes, with options for attended, unattended, and high-density robots.
3. Subscription-based RPA Solutions: Monthly subscription model for RPA bots including MiDT labor contract automation (6 UF/month) and Knowledge Base Virtual Assistant (5 UF/month).
4. Financial Automation Services: Automated bank statement downloads and reconciliation services with ERP integration capabilities.
5. AI Agent Solutions: AI-powered sales agents for insurance industry, providing 24/7 automated quoting and sales capabilities.
6. Application Development: Custom application development using OutSystems low-code platform for mobile and desktop applications.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Abitech is a Chilean digital transformation consultancy that develops, implements, and supports Robotic Process Automation (RPA) solutions and AI-powered automation tools for enterprise customers. The company delivers custom RPA bots using the UiPath platform, AI-driven document understanding, conversational AI agents (via DRUID and OpenAI), and low-code application development (via OutSystems), with packaged subscription solutions for specific use cases such as insurance sales, bank statement downloads, foreign trade documentation, logistics, and HR compliance.

Product overview

Abitech is a Chilean digital transformation consultancy specializing in Robotic Process Automation (RPA) and AI-powered process automation. The core offering centers on RPA development and digital transformation consulting, supplemented by specialized AI agents and industry-specific automation modules. The product portfolio includes the foundational RPA Service and Process Mining capabilities built on UiPath, complemented by add-on modules: AI Sales Agents for insurance (with specialized variants for automotive, home, travel, and life/health lines), Automatic Bank Statement Download, Comex for foreign trade, Logistics automation, MiDT Contract Loading, and AI assistants for technical support and knowledge base access. The AI agents operate across WhatsApp, web, and social channels, while backend document processing leverages UiPath Document Understanding and OpenAI GPT-4 integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Transformation Consulting Advisory services guiding enterprises through digital transformation, identifying automation opportunities, and implementing hyperautomation strategies using RPA and AI technologies. Targeted at enterprises seeking to modernize operations.
• RPA Service Custom robotic process automation development and deployment including process analysis, bot design, implementation, testing, and ongoing support with monthly performance reports, using UiPath platform for attended and unattended robots.
• Process Discovery and Mining Process discovery and analysis using UiPath Process Mining to identify high-value automation targets, map complex processes, and quantify improvement potential.
• System Integration with RPA Connects enterprise systems (ERP, CRM, banking portals, institutional portals) via RPA bots, enabling seamless data flow and cross-system workflow automation.
• System Development Custom application development using OutSystems low-code platform for mobile and desktop applications with user-centered design methodology.
• AI Sales Agent for Insurance Four specialized AI agents (Automotive, Home, Travel, Life/Health) that converse naturally via WhatsApp, web, and social media to quote, qualify leads, and close insurance sales 24/7.
• Automatic Bank Statement Download RPA solution that automatically downloads daily bank statements from multiple banking portals, delivering data in formats ready for reconciliation, accounting, and ERP integration without manual intervention.
• Comex (Foreign Trade Automation) RPA automation for maritime agencies, extraport operators, freight forwarders, and port terminals covering Bill of Lading reading, Sidemar transmission, document validation, and shipping system integration.
• Logistics and Freight Automation Process automation for order management, shipment tracking, inventory control, return processing, guide closure in ERP (SAP), provider management, fleet monitoring, and document processing.
• MiDT Contract Loading RPA bot that automates the upload of labor contracts to Chile's Dirección del Trabajo platform, eliminating manual data entry and compliance errors at 6 UF monthly subscription.
• AI Field Technical Support Assistant

Quantifiable outcome

• 78-88% efficiency increase in automated processes
• +5 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• UiPathcoreTechnology or IntegrationAbitech is a strategic partner of UiPath, the leading RPA platform globally. The partnership includes academic alliance for training and certification. Abitech resells, implements, and develops custom RPA solutions using UiPath's full suite including Process Mining and Document Understanding tools.
• OpenAIcoreTechnology or IntegrationTechnology partnership for integrating OpenAI's language models (including GPT-4) with RPA solutions. Used for intelligent document interpretation and natural language understanding in automation workflows.
• DRUIDsupportingTechnology or IntegrationNo-code conversational AI platform partnership for designing omnichannel conversational experiences with process automation. Enables rapid deployment of chatbots and virtual assistants.
• OutSystemssupportingTechnology or IntegrationLow-code application development platform partnership for rapid mobile and desktop application development. Enables fast delivery of custom business applications.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Regional players

• BST10: Chilean technology consulting firm providing digital transformation, integration, and enterprise application services. Comparable as a same-country (Chile) regional peer competing for the same enterprise digital transformation and RPA budgets.
• Softtek: Mexican-founded IT services firm with deep LATAM presence and a well-established RPA/automation practice. Comparable as a regional IT services peer operating across banking, insurance, logistics, and retail in the same geographies Abitech targets.
• Auxis: US/Latin America nearshore IT services and outsourcing firm with automation and process optimization practices. Comparable as a regional services peer serving enterprise customers across finance, logistics, and operations in overlapping LATAM markets.

Direct peers

• WonderBotz: US-headquartered boutique RPA/AI consultancy and UiPath partner focused on enterprise automation delivery. Comparable to Abitech as a specialized services firm of similar scale building dedicated automation practices and productized offerings for end customers.
• Roboyo: Germany-based pure-play hyperautomation and RPA consultancy, UiPath Diamond partner. Directly comparable as a specialist services firm implementing enterprise RPA and AI automation across multiple verticals, with a similar services-led, partner-channel model.

Broad incumbents

• Cognizant: Global IT services major with a large enterprise automation and AI practice. Comparable as a broad incumbent that increasingly competes with specialist partners like Abitech for enterprise RPA and intelligent automation engagements in LATAM.
• Globant: Argentina-based global IT services firm with a sizeable AI and digital transformation practice. Comparable as a larger LATAM-rooted incumbent competing for the same enterprise digital transformation and AI/automation budgets as Abitech.
• Accenture: Global professional services firm with a major intelligent automation and UiPath partnership practice. Comparable as the largest broad incumbent competing for enterprise automation transformation deals across the same verticals Abitech serves.
• Capgemini: Global IT services and consulting firm with a dedicated intelligent automation practice. Comparable as a broad incumbent that often competes with or acquires specialist RPA partners, setting the competitive ceiling for firms like Abitech.

Emerging players

• Novatio: Argentina-based automation and AI services firm with UiPath and other platform partnerships serving enterprise customers in Spanish-speaking LATAM. Comparable as a regional emerging player in the same RPA/intelligent automation services niche.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/abitech.chile
• YouTubeyoutube.com/@abitech-chile
• Instagraminstagram.com/abitech_cl
• LinkedInlinkedin.com/company/abitechchile

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Abitech