What Hubbard House does

Hubbard House, Inc. is a 501(c)(3) nonprofit organization headquartered in Jacksonville, Florida, operating as a certified domestic violence center serving Duval and Baker counties since its founding in 1976 as Florida's first DV shelter. The organization delivers a comprehensive, integrated service portfolio including a confidential 116-bed emergency shelter, a 24/7 crisis hotline and textline, an Outreach Center for non-residential services (counseling, support groups, legal assistance, job and housing help), children's services with therapeutic childcare and the HARK prevention program, the HOPE permanent-housing program, court advocacy co-located at the Duval County Courthouse, pet safety services, and prevention programming including the Not My City male engagement initiative and MAVAW® volunteer organization. A retail thrift store subsidiary (Hubbard House Thrift Store) generates supplementary funding and provides survivors with shopping vouchers.

The organization operates on a diversified nonprofit revenue model that is heavily donation-dependent — approximately half of annual funding comes from individual and corporate donations structured around a tiered Giving Society (Silver $1,000+ to Platinum CEO Circle $10,000+), supplemented by government grants (U.S. Department of Justice Office on Violence Against Women, City of Jacksonville), corporate event sponsorships ($500-$15,000 tiers across signature events such as the Barbara Ann Campbell Memorial Breakfast and Stand Up & Stride Walk), planned giving and estate gifts, in-kind contributions, and thrift store net proceeds. All direct services to victims are provided free of charge. The organization maintains a 4-star Charity Navigator rating and is led by President & CEO Dr. Gail A. Patin, recognized as a 2025 Ultimate CEO by the Jacksonville Business Journal. Across its 49-year history, Hubbard House has answered more than 143,000 hotline calls, served more than 164,000 survivors and children, and reports a 63% reduction in intimate partner homicides within the first two years of its InVEST program partnership with the City of Jacksonville and Jacksonville Sheriff's Office.

Name

Hubbard House

Legal name

Hubbard House, Inc.

Website

https://hubbardhouse.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Hubbard House is a Jacksonville-based 501(c)(3) nonprofit operating Florida's first domestic violence shelter, providing free emergency shelter, counseling, legal, housing, and prevention services to abuse survivors and children across Duval and Baker counties.

Ownership category

akta.pro rank

Product category

Domestic Violence Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Other Community Housing Services (624229), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Domestic violence services
• Emergency shelter
• Crisis intervention
• Survivor support
• Community prevention

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual and Corporate Donations: Hubbard House receives generous support from caring individuals and organizations in the Jacksonville community. Nearly half of annual funding comes from individual and corporate donations, including a Giving Society with tiered membership levels from Silver ($1,000+) to Platinum CEO Circle ($10,000+).
2. Event Sponsorships and Fundraising Events: The organization hosts signature events including the annual Barbara Ann Campbell Memorial Breakfast and Stand Up & Stride Walk, with sponsorship opportunities ranging from $500 to $15,000.
3. Planned Giving and Estate Gifts: Hubbard House accepts planned gifts including bequests, charitable remainder trusts, donor advised fund contributions, and beneficiary designations on retirement accounts or life insurance.
4. Thrift Store Proceeds: The Hubbard House Thrift Store generates revenue with 100% of net proceeds funding the Outreach Center and survivor services. Victims also receive shopping vouchers to select items for starting fresh.
5. Government Grants: The organization receives government funding including grants from the Office on Violence Against Women, U.S. Department of Justice, and local government partners like the City of Jacksonville.
6. In-Kind Donations: Community donations of food, toiletries, linens, clothing, and other necessities support shelter operations and reduce overhead costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Hubbard House is a certified domestic violence center providing emergency shelter, counseling, legal advocacy, housing assistance, and prevention education to victims of domestic violence and their children. The organization operates a 24/7 crisis hotline and outreach center, delivering all services free of charge to clients in need.

Product overview

Hubbard House is a full-service certified domestic violence center providing a comprehensive suite of shelter and supportive services for domestic violence victims and their families. The organization operates a 116-bed emergency shelter in a confidential location, complemented by an Outreach Center offering non-residential services. Core programs include a 24/7 Hotline and Textline, Safety Planning, Children's Services (with therapeutic childcare, educational support, and counseling), the HOPE Housing Program, Job Help, Legal Services (Injunction for Protection and Court Advocacy), and Pet Safety Services. Prevention-focused offerings include Male Engagement Programs (Not My City and MAVAW), Community Education, and school-based Prevention Services. The Hubbard House Thrift Store supports both survivors and funding for services. All shelter and most services are provided free of charge to residents of Duval and Baker counties in Northeast Florida.

Differentiator

Problem solved

Functional benefit

Brands

• Hubbard House Thrift Store: A thrift store that sells donated items with proceeds funding the Outreach Center and survivor services. The store also provides shopping vouchers to domestic violence survivors so they can select items needed to start fresh.
• HOPE (Housing Opportunities Promote Empowerment) Program
• HARK (Healthy and Resilient Kids)
• Not My City Program
• Men Against Violence Against Women (MAVAW)
• Safe Choices Program
• InVEST Program

Products and services

• Emergency Shelter 24/7 safe housing facility providing immediate refuge for victims of domestic violence and their children fleeing unsafe situations.
• Counseling Services

Quantifiable outcome

• 143,000+ hotline calls answered since 1976
• +5 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, major and supporting.

• City of JacksonvillecoreStrategic or Co-development PartnerCity of Jacksonville is a key partner providing funding and support for Hubbard House's domestic violence services. The InVEST program was created in partnership with the City and Jacksonville Sheriff's Office to reduce intimate partner homicides.
• Jacksonville Sheriff's OfficecoreStrategic or Co-development PartnerPartnership with Jacksonville Sheriff's Office to review case files and reduce domestic violence homicides. InVEST program created in 2000 resulted in 63% reduction in intimate partner homicides within first two years.
• 4th Judicial Circuit / Duval County CourthousecoreStrategic or Co-development PartnerHubbard House court advocates work at the Duval County Courthouse helping victims navigate the judicial system and ensuring they don't face their abuser alone.
• United Way of Northeast FloridacoreGTM or Marketing PartnerUnited Way of Northeast Florida is a funding partner supporting Hubbard House's shelter and programs.
• Kid's Hope AlliancecoreStrategic or Co-development PartnerPartnership with City of Jacksonville's Kid's Hope Alliance and Northeast Florida Healthy Start Coalition's Fatherhood P.R.I.D.E. for the Not My City male engagement program.
• Northeast Florida Healthy Start CoalitioncoreStrategic or Co-development PartnerPartnership through Fatherhood P.R.I.D.E. for the Not My City male engagement initiative targeting men and boys in violence prevention.
• VyStar Credit UnionmajorGTM or Marketing PartnerVyStar Credit Union is the Presenting Sponsor of the 31st annual Barbara Ann Campbell Memorial Breakfast.
• Bank of AmericamajorGTM or Marketing PartnerBank of America is the Hope Builder Presenting Sponsor of the 17th annual Stand Up & Stride Domestic Violence Awareness Walk.
• Morgan & MorganmajorGTM or Marketing PartnerDiamond Sponsor of the Barbara Ann Campbell Memorial Breakfast.
• Ascension St. Vincent'ssupportingGTM or Marketing PartnerZone Sponsor for the Stand Up & Stride Walk.
• FISsupportingGTM or Marketing PartnerZone Sponsor for the Stand Up & Stride Walk.
• MacquariesupportingGTM or Marketing PartnerZone Sponsor for the Stand Up & Stride Walk.
• Family Support ServicescoreStrategic or Co-development PartnerHubbard House was among the first domestic violence centers to partner with lead child welfare agencies, co-locating advocates at Family Support Services locations.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Safe Horizon: Largest victim services nonprofit in the U.S., based in New York City. Operates domestic violence shelters, hotlines, counseling, legal, and children's services—directly comparable in mission, service model, and target population to Hubbard House.
• House of Ruth (multiple chapters): Network of regional domestic violence shelters and service organizations (e.g., House of Ruth Maryland, House of Ruth Los Angeles) providing shelter, counseling, legal services, and children's programs. Closely comparable in service mix and nonprofit model to Hubbard House.
• Jenesse Center: Los Angeles-based domestic violence shelter and service center providing emergency housing, counseling, case management, and children's services. Highly comparable service model and target population, with similar size and multi-program nonprofit structure.
• National Domestic Violence Hotline: National 24/7 hotline and textline for domestic violence victims, providing crisis intervention, safety planning, and resource referrals. Direct functional overlap with Hubbard House's hotline/textline service and national in scope.
• Domestic Violence Intervention Services (DVIS/Call Rape): Oklahoma-based domestic violence and sexual assault service organization operating emergency shelter, hotline, advocacy, and counseling. Comparable mid-size regional DV center with comprehensive wrap-around services similar to Hubbard House.

Others

• WomensLaw.org: National online legal resource providing state-specific information on protection orders, divorce, and custody for domestic violence survivors. Adjacent in mission (supporting DV victims) but operates as a digital information resource rather than a direct service provider.
• National Coalition Against Domestic Violence (NCADV): National advocacy organization working to end domestic violence through public policy, awareness, and member support. Comparable mission focus but operates at the policy/advocacy level rather than direct service delivery like Hubbard House.
• National Network to End Domestic Violence (NNEDV): National membership and advocacy organization representing state and local domestic violence coalitions and member programs like Hubbard House. Provides policy, training, and technology resources to DV service providers—adjacent ecosystem enabler.

Emerging players

• Asian Pacific Islander Institute on Domestic Violence (API-GBV): National resource center addressing domestic violence in API communities through training, policy advocacy, and resource development. Partial overlap with Hubbard House's broader social services mission, focused on a specific population segment.

Regional players

• YWCA of Greater Jacksonville: Local YWCA chapter in the same Jacksonville geography providing domestic violence and sexual assault services, emergency shelter, and advocacy. Direct regional competitor for survivor services in the Duval and Baker county service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HubbardHouseInc
• LinkedInlinkedin.com/company/hubbardhouse
• Instagraminstagram.com/hubbard_house
• Xx.com/HubbardHouse

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hubbard House