St. George Community Transport

What St. George Community Transport does

St George Community Transport (legal name: St George Community; DBA: SGC) is a not-for-profit, government-funded community transport and social support organisation founded in 1983 and headquartered at 1/29-33 Pitt St, Mortdale, NSW, Australia. It serves older people, people with disability (NDIS participants), and their carers across the St George area of Sydney — specifically the Hurstville, Rockdale, and Kogarah council areas plus adjoining Sutherland Shire, Canterbury, Bankstown, Botany Bay, and Sydney CBD — through a fleet of more than 27 vehicles operated by 11–50 staff and a substantial volunteer base. Core offerings include Individual Transport (door-to-door medical and personal appointment transport), NDIS Supports/Ability Supports (1:1 in-home and community participation), the BActive Social & Active Living program, the Sunshine Group NDIS outings, a Volunteer Home Visiting Program, and ancillary services such as Shopping Bus, Bingo Bus, Bus Hire, and multi-day overnight trips.

The underlying technology is intentionally minimal: operations are supported by trip scheduling software and a staff-maintained internal database of past outings; there is no proprietary AI, app, API, or SDK. Distribution is direct via phone (9585 3000), online booking forms, walk-in enquiries at the Mortdale office, and inbound referrals through the My Aged Care portal, NDIS plan managers, hospitals, GPs, and community organisations such as 3Bridges.

Revenue is generated through three streams: (1) government funding via NDIS plan-managed reimbursements (NDIA-regulated pricing), Home Care Packages (Third-Party Service Agreements), and My Aged Care referrals, treated as recurring contractual revenue; (2) fee-for-service private fares ranging from A$10 (Bingo/Shopping Bus) to A$75 (city return), restructured effective 1 April 2025 after largely unchanged since 2012; and (3) tax-deductible charitable donations (Deductible Gift Recipient status). Strategic focus as of 2025 is on expanding NDIS service lines and clinical/rehabilitation partnerships (notably with ViCare Support Services) to strengthen unit economics and ensure sustainability of core transport operations.

Name

St. George Community Transport

Legal name

St George Community

Website

https://stgct.org.au

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Transport Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (624120)

SIC

Transportation Services (4700), Services-Social Services (8300)

akta.pro primary industry

Door-to-Door Senior Ride Services (Non-Medical) (HSABAOAB)

akta.pro secondary industries

Senior & Assisted-Living Demand-Responsive Transport (THAIAHAE), Social, Community & Senior Center Outings Transport (HSABAOAG), Transportation, Escort & Appointment Accompaniment (Non-Medical) (HSABAAAF)

Keywords

• Community transport services
• NDIS disability supports
• Aged care transport
• Social outings programs
• Volunteer home visiting

Headquarters

HQ city

Mortdale

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funded Services: Core revenue from government funding including NDIS (National Disability Insurance Scheme) plan funding, Home Care Packages, and My Aged Care referrals. Pricing for NDIS participants is subject to NDIA regulation per NDIS Pricing Arrangements and Price Limits.
2. Service Fees: Fee-for-service transport pricing for private customers not covered by government funding. Prices range from $10 for Bingo/Shopping Bus to $75 for city return trips.
3. Donations: Charitable donations from the public. St George Community is a registered charity with Deductible Gift Recipient status - donations over $2 are tax deductible.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

St George Community Transport is a not-for-profit organisation providing door-to-door community transport to medical appointments, shopping and personal errands, along with social outings, NDIS disability supports, and a volunteer home visiting companionship service for older people, people with disability, and carers in Sydney's St George area. Services are delivered through a fleet of 27+ vehicles and a paid and volunteer workforce, with funding drawn from NDIS, Home Care Packages, My Aged Care referrals, private client fees, and donations.

Product overview

St George Community Transport operates as a not-for-profit community transport organisation offering a unified service portfolio focused on transport, social support, and NDIS disability services. The core offering includes Individual Transport (door-to-door transport for appointments and errands), paired with social connection programs like the BActive Social & Active Living outings and Sunshine Group. Additional services include NDIS Supports/Ability Supports for disability participants, the Volunteer Home Visiting Program for isolated individuals, plus specialist transport offerings such as the Bingo Bus, Shopping Bus, and Bus Hire. Overnight Trips provide extended multi-day social experiences. The organisation serves older people, people with disability, carers, and vulnerable community members across the St George area.

Differentiator

Problem solved

Functional benefit

Brands

• BActive: Program offering regular group outings and activities to help people stay active and socially connected.
• Sunshine Group
• Individual Transport
• Volunteer Home Visiting Program

Products and services

• Individual Transport Door-to-door transport service providing safe, reliable transport for older people, people with disability, and their carers to medical and personal appointments, rehabilitation, shopping, and essential outings in the St George area.
• NDIS Supports (Ability Supports) Personalised NDIS disability support services offering one-on-one assistance at home and in the community, helping participants access social activities, employment, and everyday opportunities while maintaining independence.
• Social & Active Living (BActive) BActive program offering a wide range of group outings each week including day trips, scenic drives, and community activities to help participants stay active, social, and connected.
• Support at Home (Volunteer Home Visiting Program) Volunteer-based companionship service providing regular home visits for people experiencing isolation or loneliness, offering friendly conversation and social connection.
• Shopping Bus Daily shopping bus service making it easy for clients to run errands and stay connected to the community, priced at $10 per trip.
• Bingo Bus Transport service for clients to attend Bingo sessions, providing social engagement and recreational activities, priced at $10 return or one-way.
• Bus Hire Hire service for community groups and organisations to use St George Community vehicles for their own transport needs.
• Sunshine Group Monthly social group outings for NDIS participants of all ages featuring lunch outings, wildlife park visits, ferry rides, and other community activities, run since 2021 under St George Community.
• Overnight Trips Multi-day getaway experiences including three-day/two-night trips to destinations such as Mudgee, South Coast, and Bathurst with accommodation, activities, and social events included.

Quantifiable outcome

• 96% of clients would recommend services (2025 Client Satisfaction Survey)
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ViCare Support Services (VSS)coreStrategic or Co-development PartnerStrategic partnership to enhance NDIS support offerings. VSS provides Social Work, Occupational Therapy, CTP and WorkCover Case Management, NDIS Support Coordination, and coaching services. VSS's modern approach to rehabilitation considers diagnosis, location, ethnicity, and other factors for personalized treatment plans. The partnership expands St George Community's ability to connect participants with crucial support systems for physical and psychosocial well-being.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Sunnyfield: NSW-based disability services not-for-profit delivering NDIS supports, accommodation, community participation and supported employment. Comparable on NDIS-aligned social and community participation programming serving similar client profiles.
• Northcott: NSW-based disability and aged care not-for-profit providing NDIS support coordination, therapy, equipment and community participation services. Comparable to St George Community's NDIS and community participation offerings within the broader Sydney market.
• 3Bridges Community: St George Sydney-based community organisation operating aged care, NDIS and community transport programmes. Directly comparable to St George Community in geography, service mix (transport, social support, NDIS) and target population, and is named as a referral/Expo partner of St George Community.
• Advanced Diversity Services: Sydney St George-area multicultural community services provider delivering disability, aged care and community support including transport and social programmes. Co-participates with St George Community at the St George Volunteer Mini Expo and serves overlapping CALD elderly and NDIS clients in the same catchment.

Broad incumbents

• Feros Care: Australian not-for-profit delivering Commonwealth-funded aged care, NDIS and community services including wellness and social support programmes. Comparable to St George Community on aged care and NDIS-aligned in-home and community services, though operating across multiple regions rather than a single Sydney locale.
• Wesley Mission: Large faith-based not-for-profit providing aged care, disability, community and family services across NSW and beyond. Comparable in offering community-based services for elderly and vulnerable populations, with overlapping community transport and social support programmes.
• Life Without Barriers: One of Australia's largest not-for-profit NDIS, aged care and community services providers operating nationwide. Overlaps with St George Community on NDIS supports and aged-care transport, but offers a much broader portfolio of services across multiple states.
• Aruma: Large national disability services provider delivering NDIS supports including supported independent living, community participation and respite. Directly comparable on NDIS service delivery and previously employed St George Community's NDIS Team Leader; operates at materially larger scale.
• The Benevolent Society: Large Australian not-for-profit providing aged care, NDIS, family and community services across multiple states. Overlaps with St George Community on aged care and NDIS support delivery but at significantly greater national scale.

Regional players

• CatholicCare Sydney: Sydney-based Catholic not-for-profit delivering aged care, disability, family and community services across the Sydney Archdiocese. Overlaps with St George Community on community-based support, ageing-in-place and disability services within overlapping Sydney geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/STGCT1
• Facebookfacebook.com/STGCT1
• LinkedInlinkedin.com/company/st-george-community-transport

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. George Community Transport