Ragnasoft

What Ragnasoft does

Ragnasoft, Inc. is a privately-held software company headquartered in Lancaster, Pennsylvania that develops PlanIt Scheduling, a SaaS-based workforce scheduling platform purpose-built for public safety organizations. Founded in 1999 as a general-purpose software consulting firm with prior clients including QVC and Ace Hardware, the company pivoted in 2005 after being approached by two Lancaster-area EMS and police departments, leading to the creation of its flagship PlanIt Scheduling system. Since that pivot, Ragnasoft has specialized exclusively in public safety scheduling, serving police departments, sheriff's offices, corrections facilities, EMS agencies, fire departments (both career and volunteer), and 911 dispatch/comm centers.

The company's product portfolio consists of a core PlanIt Scheduling platform and four vertical-specific modules: PlanIt Police, PlanIt EMS, PlanIt Fire, and PlanIt Dispatch. The software is designed rather than adapted for public safety workflows, with ongoing input from hundreds of client organizations shaping feature development over 20+ years. Ragnasoft operates a sales-led, B2B go-to-market model with direct outreach to government agencies and quote-based subscription pricing; pricing is not publicly disclosed.

In 2022, Ragnasoft's PlanIt product line was acquired by NEOGOV as part of the Power Products for Public Safety initiative, positioning PlanIt within NEOGOV's broader public-sector HR and workforce management ecosystem. Ragnasoft maintains operations from its Lancaster headquarters with a small team of approximately 15 people spanning sales, customer success, billing, and development functions under President/CEO Christian Yecker and CTO Justin Golihew.

Name

Ragnasoft

Legal name

Ragnasoft, Inc

Website

https://ragnasoft.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Ragnasoft, Inc., founded in 1999 and headquartered in Lancaster, Pennsylvania, develops PlanIt Scheduling, a SaaS-based scheduling platform purpose-built for police, EMS, fire, and 911 dispatch agencies. The PlanIt product line has been part of NEOGOV since 2022.

Ownership category

akta.pro rank

Product category

Public Safety Scheduling Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

akta.pro primary industry

Workforce Management & Scheduling (BPACAPAI)

akta.pro secondary industry

Time, Attendance & Scheduling Administration (BPACAIAE)

Keywords

• Public safety scheduling
• Workforce management software
• Shift scheduling software
• Emergency services software
• Law enforcement scheduling

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (PlanIt Scheduling): SaaS-based scheduling software for public safety organizations. Subscription model providing ongoing access to the PlanIt Scheduling platform with updates and customer support included.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Ragnasoft develops and sells PlanIt Scheduling, a SaaS-based workforce scheduling platform purpose-built for public safety organizations. The platform is delivered through a core product and four vertical specializations (PlanIt Police, PlanIt EMS, PlanIt Fire, and PlanIt Dispatch) that address the unique shift, coverage, and compliance requirements of police departments, sheriff's offices, corrections, EMS agencies, fire departments, and 911 dispatch/comm centers.

Product overview

Ragnasoft offers a unified public safety scheduling platform called PlanIt Scheduling, which serves police departments, sheriff's offices, EMS agencies, fire departments, and 911 dispatch/comm centers. The core PlanIt Scheduling product serves as the foundation, with specialized versions (PlanIt Police, PlanIt EMS, PlanIt Fire, and PlanIt Dispatch) tailored to the unique scheduling requirements of each public safety sector. In 2022, PlanIt joined the NEOGOV family as part of the Power Products for Public Safety, expanding its reach while maintaining its focus on public safety scheduling solutions.

Differentiator

Problem solved

Functional benefit

Brands

• PlanIt Scheduling: Public safety scheduling software solution for Police Departments, Sheriff's Offices, Corrections, EMS Agencies, Fire Departments, and 911 Dispatch/Comm Centers.

Products and services

• PlanIt Scheduling Comprehensive web-based SaaS scheduling platform for public safety organizations that provides efficient and easy-to-use scheduling for EMS, Fire, Police, and Dispatch agencies, developed specifically for public safety scheduling needs.
• PlanIt Police Specialized scheduling solution for Police Departments and Sheriff's Offices, providing scheduling capabilities tailored to law enforcement personnel management including patrol shifts, overtime, and compliance with labor regulations.
• PlanIt EMS Scheduling solution for EMS Agencies, Transport services, and Air Medical Transport operations, addressing the unique shift and coverage requirements of emergency medical services.
• PlanIt Fire Scheduling platform for Professional and Volunteer Fire Departments, designed to manage both career and volunteer firefighter scheduling and availability.
• PlanIt Dispatch Scheduling solution for 911 Dispatch and Comm Centers, addressing the specific staffing and continuous coverage needs of emergency communications centers.

Quantifiable outcome

• Product deployed and used successfully for 2+ years with continuous improvements

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• NEOGOVflagshipStrategic or Co-development Partner · 1 January 2022PlanIt Scheduling joined the NEOGOV family as part of the Power Products for Public Safety. This acquisition/partnership was announced via press release in 2022. The partnership integrates PlanIt's scheduling capabilities with NEOGOV's broader public safety HR and workforce management ecosystem.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• UKG (Kronos): UKG (formerly Kronos) is a broad workforce management and HCM incumbent used across many industries including public sector. It competes in scheduling and time & attendance with much larger scale and R&D resources than Ragnasoft.
• Workday: Workday provides enterprise HCM and workforce management with scheduling and time tracking capabilities. While primarily serving large enterprises, its growing presence in the public sector poses long-tail competition to vertical specialists.
• ADP Workforce Now: ADP offers workforce management, time & attendance, and scheduling tools as part of its broader payroll/HR suite. It is a broad incumbent that increasingly targets public-sector and mid-market customers, often in competition with vertical-native schedulers like Ragnasoft.
• Paycom: Paycom is a mid-market HCM and payroll provider with scheduling and time & attendance functionality. Its aggressive automation story and mid-market focus competes for the same agency customers Ragnasoft targets.

Direct peers

• NEOGOV: NEOGOV is the parent company of Ragnasoft/PlanIt and a leading provider of HR, payroll, talent management, and workforce software for the public sector. It is the closest direct overlap in target market (government/public safety) and bundles scheduling with the broader HCM ecosystem.
• Aladtec: Aladtec is a web-based employee scheduling and workforce management platform built specifically for public safety (EMS, fire, law enforcement, dispatch) and healthcare staffing. It is the most direct competitor to PlanIt Scheduling, targeting the same vertical with similar subscription-based scheduling functionality.
• CrewSense: CrewSense provides scheduling, staffing, and workforce management solutions focused on volunteer and combination fire departments, EMS, and public safety agencies. It competes head-to-head with PlanIt Fire/EMS for the volunteer and combination-department segment.
• eCore Software (ePro Schedule): eCore Software's ePro Schedule is a SaaS scheduling platform targeted at public safety, EMS, fire, and dispatch organizations. It overlaps directly with Ragnasoft's PlanIt product family in functionality and customer profile.

Emerging players

• ESO (ESO Scheduling): ESO provides software and data solutions for EMS, fire, and hospital services, including scheduling and workforce tools. It is an emerging player in the broader public safety software suite, with partial overlap to Ragnasoft's dispatch and EMS scheduling functionality.

Others

• PowerDetails / Vector Solutions (public safety training and workforce): Vector Solutions (PowerDetails) provides training, compliance, and workforce management software for public safety and public-sector agencies. It is adjacent to Ragnasoft's scheduling focus, occasionally intersecting on broader agency workforce technology procurement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ragnasoft