76engage
76engage is an Ottawa-based SaaS platform providing digital public engagement tools — surveys, forums, voting, polls, and hybrid meeting streaming — to government agencies and public-sector organizations, built on Drupal with WCAG 2.0 AA accessibility, AI-powered moderation, and IBM Watson-backed analytics.
- Company typePrivate
- Founded2016
- HeadquartersOttawa, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What 76engage does
76engage is a privately held, Ottawa-based SaaS platform operated by Thornley Fallis Communications Inc. that provides digital public engagement tools to government agencies and public-sector organizations. Active since at least 2017 (blog archives date from March 2017), the platform enables municipal, provincial, and federal agencies to conduct online consultations through surveys, discussion forums, comments, polls, voting, Q&A, and interactive maps, and to extend in-person consultations into a digital realm via its Live Meeting module and Kiosk Mode for hybrid events. Core differentiators include WCAG 2.0 Level AA accessibility, multilingual support, deferred registration to lower participation friction, AI-powered moderation through Google Perspective API, and AI-assisted sentiment and theme analysis via IBM Watson Natural Language Understanding.
The platform is built on Drupal and offered as a subscription SaaS with custom enterprise pricing accessed through a 'Request a Demo' sales motion typical of government procurement. 76engage supplements the core platform with a 76insights analytics add-on module and a 2025-announced AI chatbot for participant guidance, layering AI capabilities onto the platform through partnerships with OpenAI and Hugging Face. Customer deployments are anchored in Canadian and US public-sector clients, including disclosed engagements with the City of Brooks Alberta and Natural Resources Canada.
The company operates with a small team (1-10 employees), is not venture-backed (no funding rounds disclosed), and supports its direct enterprise sales motion through content marketing, a 'Digital Engagement 101' white paper, regular blog publishing on its 'Engaging Thoughts' blog, and five consecutive years (2019-2024) of IAP2 North American Conference sponsorship. The legal entity is Thornley Fallis Communications Inc., with 76engage operating as a productized platform under this communications parent firm.
76engage firmographics
Firmographics- Name
- 76engage
- Legal name
- Thornley Fallis Communications Inc.
- Website
- https://76engage.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- 76engage is an Ottawa-based SaaS platform providing digital public engagement tools — surveys, forums, voting, polls, and hybrid meeting streaming — to government agencies and public-sector organizations, built on Drupal with WCAG 2.0 AA accessibility, AI-powered moderation, and IBM Watson-backed analytics.
- Ownership category
- akta.pro rank
76engage industry classification
Industry- Product category
- Civic Engagement Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Community Safety, Moderation & Trust Tools (UGC moderation, anti-toxicity) (MPAFAIAJ)
Keywords
Where 76engage is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
76engage business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Platform SaaS Subscription: 76engage operates as a SaaS platform providing governments and organizations with digital public engagement capabilities. The platform is subscription-based with organizations paying for access to publishing, moderation, analysis, and reporting features. Professional services for content adaptation, custom tool development, monitoring, and technical support are also offered.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription - Custom pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
76engage product offering
Product offeringCore offering
76engage operates a SaaS platform that enables governments and public-sector organizations to run online public consultations, providing tools for publishing content, capturing comments, conducting surveys and polls, moderating submissions, and producing analytics and reports. The platform supports hybrid engagement by streaming in-person meetings to digital audiences, offers multilingual WCAG 2.0 AA-compliant interfaces, and includes AI-powered sentiment and theme analysis of participant input.
Product overview
76engage is a unified online public engagement platform designed for governments, public agencies, and organizations to design, implement, and manage effective online public engagement initiatives. The core 76engage Platform provides all publishing, management, moderation, analysis, and reporting capabilities, supplemented by the 76insights analytics module (using IBM Watson Natural Language Understanding), the Live Meeting module for hybrid engagement, and Kiosk mode for in-person event feedback collection. The platform supports diverse participation tools including surveys, discussion forums, comments, polls, Q&A, voting, and interactive maps, all accessible via responsive web design with multilingual support.
Differentiator
Problem solved
Functional benefit
Products and services
- 76engage Platform A comprehensive online public engagement platform offering publishing, management, moderation, analysis, and reporting capabilities for digital public consultations; used by municipal, provincial, and federal government agencies and public-sector organizations to gather citizen input via surveys, discussion forums, comments, polls, Q&A, voting, and interactive maps.
- 76insights Analytics add-on module that processes participant data, analyzes unstructured text, extracts sentiment and emotions, and identifies key themes and keywords using IBM Watson Natural Language Understanding. Designed for engagement analysts working with public consultation data on the 76engage platform.
- Live Meeting Module Hybrid engagement module that streams in-person meetings directly to project pages on the 76engage platform and gathers feedback through webforms, polls, and discussion forums. Used by engagement practitioners to extend physical consultations to remote audiences.
- AI Chatbot for Participant Guidance An AI-powered chatbot designed to guide participants through complex online public consultations, making engagement more accessible to a wider audience. Launched as a feature on the 76engage platform in 2025.
Quantifiable outcome
- Non-linear engagement design increases participation rates by enabling participants to engage on topics most important to them first
- +1 more outcomes
Companies that use 76engage
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
76engage technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature8 records
76engage partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- IBM Watson Natural Language Understandingcore76engage's analytics module (76insights) uses IBM Watson Natural Language Understanding to process participant data, analyze unstructured text, extract sentiment and emotions, and identify key themes and keywords for deeper insights into participant feedback.
- Google Perspective APIcore76engage integrated Google Perspective API for machine learning-based comment moderation. The API scores perceived impact of comments on conversations and flags potentially toxic content for moderator review. Moderators can auto-publish approved comments while flagged content enters moderation queue. No personal information transmitted to the API; content is not stored by Google.
- 76insightscore76insights is an analytics tool that helps analysts understand which social media posts across networks provoke the highest engagement. Integrated with 76engage for enhanced reporting on participation and social media amplification.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
76engage competitors and assessment
Company assessmentEmerging players
- Decidim: Decidim is an open-source participatory democracy platform used by cities and institutions for consultations, proposals, and voting. It is a partial competitor to 76engage in the civic engagement workflow, particularly for budget and policy participation, and is favored by price-sensitive public-sector buyers.
- Zencity: Zencity is a civic analytics and resident feedback platform that ingests community input (including social signals) to give local governments actionable insight. It overlaps with 76engage's analytics and sentiment-analysis capabilities but focuses more on continuous listening than structured consultations.
- Pol.is: Pol.is is an open-source, machine-learning-assisted deliberation platform used for large-scale public consultations. It overlaps with 76engage in enabling large group discussions and surfacing consensus, though it lacks 76engage's full publishing, mapping, and analytics toolset.
- Typeform: Typeform is a form and survey platform increasingly used by public-sector teams for accessible, multilingual consultations. It is a partial competitor for the lighter-weight survey and feedback portions of 76engage's engagement suite, particularly in government comms teams.
Broad incumbents
- CivicPlus: CivicPlus provides a broad suite of municipal software including civic engagement modules, websites, and 311 systems. It competes with 76engage for the same local-government buyers but as a multi-product incumbent rather than a focused engagement platform.
- Granicus: Granicus is a large govtech suite spanning communications, agenda management, and citizen engagement that competes with 76engage's engagement module at the top of the market. It is a broader incumbent offering overlapping civic engagement capabilities as part of a wider public-sector software portfolio.
- SurveyMonkey (Momentive): SurveyMonkey's enterprise platform serves many of the same government and public-sector buyers for surveys and feedback collection. While broader and not civic-engagement-specialized, it competes for the survey and consultation portion of 76engage's use cases.
Direct peers
- Bang the Table (EngagementHQ): Bang the Table's EngagementHQ is a long-established online public consultation platform used by hundreds of local governments globally. It overlaps with 76engage in surveys, forums, mapping, and reporting for civic engagement, serving the same municipal and regional buyer.
- CitizenLab: CitizenLab is a directly competing SaaS platform for digital citizen engagement aimed at municipalities and public agencies in North America and Europe. Both products offer surveys, ideation, voting, mapping, and participatory budgeting with WCAG-compliant moderation, making it the closest like-for-like competitor to 76engage.
Others
- Hootsuite (public-sector social engagement): Hootsuite's social media management tools are recommended alongside 76engage for promoting civic engagements on social channels. It is an adjacent rather than competing platform, frequently co-deployed in the same government communications stacks.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
76engage social profiles
Digital presence76engage compliance and trust
Trust signalCompliance2 records
76engage financial estimates
Financial estimateRevenue estimate
Valuation estimate
76engage leadership team
Management profileNumber of profiles
Profiles2 records
76engage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
76engage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 76engage
What does 76engage do?
76engage operates a SaaS platform that enables governments and public-sector organizations to run online public consultations, providing tools for publishing content, capturing comments, conducting surveys and polls, moderating submissions, and producing analytics and reports. The platform supports hybrid engagement by streaming in-person meetings to digital audiences, offers multilingual WCAG 2.0 AA-compliant interfaces, and includes AI-powered sentiment and theme analysis of participant input.
Is 76engage a public or private company?
76engage is a private company. It is classified as corporate owned and is currently operating.
When was 76engage founded?
76engage was founded in 2016. It employs 1 to 10 people.
Where is 76engage based?
76engage is headquartered in Ottawa, Canada, in the North America region.
How does 76engage make money?
One revenue line is on record: platform SaaS Subscription.
Who are 76engage's main competitors?
Emerging players on record are Decidim, Zencity, Pol.is and Typeform. Broad incumbents are CivicPlus, Granicus and SurveyMonkey (Momentive). Direct peers are Bang the Table (EngagementHQ) and CitizenLab. Hootsuite (public-sector social engagement) is listed as an others.
Does 76engage have an API?
No public API is recorded for 76engage.
What industry is 76engage in?
76engage's product category is Civic Engagement Software. Its primary akta.pro industry code is MPAFAIAJ, Community Safety, Moderation & Trust Tools (UGC moderation, anti-toxicity). Its NAICS code is 513210 and its SIC code is 7372.