Pizza Works
Pizza Works (Pizzaworks Italian Kitchen) is a privately held, two-location Italian-American casual dining restaurant in Saratoga County, New York, serving local families and businesses with dine-in, takeout, online ordering, and catering built around in-house dough, sauces, and daily-prepared menu items.
- Company typePrivate
- Founded-
- HeadquartersBallston Spa, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pizza Works does
Pizza Works (legal entity Pizzaworks, doing business as Pizzaworks Italian Kitchen) operates a two-unit Italian-American casual dining restaurant business in Saratoga County, New York. The company runs full-service dine-in, takeout, and online-ordering restaurants in Ballston Spa (headquarters at 54 Milton Ave) and Burnt Hills (720 Saratoga Road), supported by a web-based ordering platform with location-specific portals and a centralized ordering site.
The core offering is a hand-crafted Italian menu built on in-house preparation: dough made daily from a family recipe using hand-tossed methods, house-baked moon rolls from a secret recipe, slow-roasted in-house roast beef, scratch-made sauces and soups, an award-winning house-made buffalo wing sauce, and rotating specials designed by an in-house chef. The menu spans signature pizzas (13 specialty varieties), a customizable build-your-own pizza with multiple crust and sauce options including gluten-free, calzones and strombolis, salads, pasta entrees, sandwiches/wraps on house-baked moon rolls, burgers, appetizers, and desserts. Catering packages are priced per person ($10, $14, $18) with a la carte trays for salads, wings, pasta, and sandwiches, delivered locally for corporate events and gatherings. Marketing and customer acquisition run through social media (Facebook, Twitter/X, Instagram, Yelp), recurring promotional pricing (2 for Tuesday, Sunday Funday), and a gift card program.
The business model is a direct-to-consumer, single-time-payment restaurant model with no subscriptions, no third-party delivery integration, no mobile app, and no disclosed franchise or licensing revenue. Revenue is generated through in-store transactions, online pickup orders, catering delivery, and gift card sales. Ownership is private and independent, with no disclosed parent company, investors, or funding rounds; there is no management team, board, or leadership information in the available sources. The company has 11-50 employees and operates with standard restaurant technology — a custom web ordering site and social media presence — with no API, no mobile app, and no documented AI, data, or software product surface beyond the ordering portal.
Pizza Works firmographics
Firmographics- Name
- Pizza Works
- Legal name
- Pizzaworks
- Website
- https://pizzaworks.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pizza Works (Pizzaworks Italian Kitchen) is a privately held, two-location Italian-American casual dining restaurant in Saratoga County, New York, serving local families and businesses with dine-in, takeout, online ordering, and catering built around in-house dough, sauces, and daily-prepared menu items.
- Ownership category
- akta.pro rank
Pizza Works industry classification
Industry- Product category
- Casual Dining Restaurant Services
- NAICS
- Full-Service Restaurants (722511), Limited-Service Restaurants (722513), Caterers (72232)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)
- akta.pro primary industry
- Pizza Fast Casual (THAFABAB)
- akta.pro secondary industries
- Family-Style Restaurants (THAFACAC), All-Day Dining Restaurants (THAFACAJ), Pizza QSR (THAFAAAB), Full-Service Catering (Off-Premise) (HSACAGAA)
Keywords
Where Pizza Works is headquartered
LocationHeadquarters
- HQ city
- Ballston Spa
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Pizza Works business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Dine-In Restaurant Sales: Traditional sit-down restaurant service at two New York locations offering full Italian kitchen menu including pizzas, pasta, sandwiches, wings, and desserts
- Takeout and Online Ordering: Customer orders placed online or by phone for pickup, with dedicated ordering portals for each location
- Catering Services: Full catering menu with per-person packages ranging from $10-$18, plus à la carte options for corporate events, parties, and gatherings
- Gift Cards: Physical gift cards sold in-store and online for gifting occasions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Signature Pizzas - Personal to Family Size |
| Unit Pricing | Pay-as-you-go | Create Your Own Pizza |
| Unit Pricing | Pay-as-you-go | Appetizers and Sides |
| Unit Pricing | Pay-as-you-go | Wings and Starters |
| Unit Pricing | Pay-as-you-go | Pasta Entrees |
| Unit Pricing | Pay-as-you-go | Calzones and Strombolis |
| Unit Pricing | Pay-as-you-go | Sandwiches and Wraps |
| Unit Pricing | Pay-as-you-go | Burgers |
| Unit Pricing | Pay-as-you-go | Catering Package No. 1 |
| Unit Pricing | Pay-as-you-go | Catering Package No. 2 |
| Unit Pricing | Pay-as-you-go | Catering Package No. 3 |
| Unit Pricing | Pay-as-you-go | Catering Salads |
| Unit Pricing | Pay-as-you-go | 2 for Tuesday Promotion |
| Unit Pricing | Pay-as-you-go | Sunday Funday Promotion |
| Unit Pricing | Pay-as-you-go | Slice Night Promotion (Paused) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Pizza Works product offering
Product offeringCore offering
Pizza Works operates two Italian restaurant locations in Ballston Spa and Burnt Hills, New York, offering a full Italian-American menu centered on hand-crafted pizzas, fresh pasta, sandwiches on house-baked moon rolls, wings, salads, and desserts. The restaurants provide dine-in service, online ordering for takeout, and full-service catering with per-person packages for events. Core products are made in-house daily using a family dough recipe, house-made sauces, and slow-roasted proteins.
Product overview
Pizza Works is an Italian Kitchen restaurant offering a unified casual dining experience centered around hand-crafted pizzas and Italian-American comfort food. The product portfolio consists of Signature Pizza offerings (13 specialty varieties), a Create Your Own Pizza build-your-own option, Calzones & Strombolis, Starters, Salads, Moons & Wraps (sandwiches on house-baked moon rolls), Pasta dishes, Entrées, Hand Helds (gourmet burgers and sandwiches), and Desserts (Goodies). Additional offerings include a full Catering Menu for events, Gift Cards, and Online Ordering as add-on services. The company operates two physical restaurant locations in Ballston Spa and Burnt Hills, New York, with a web-based ordering platform for pickup orders.
Differentiator
Problem solved
Functional benefit
Products and services
- Signature Pizzas Hand-crafted specialty pizzas offered in personal ($15-$21), medium ($21-$28), family ($24-$32), and gluten-free small ($19.50-$25.50) sizes, including varieties such as Buffalo Chicken, Pie-Casso, Chicken Basil Pesto, BBQ, Chicken Bacon Ranch, Arugula Prosciutto, Tree Hugger, Old School EBA, Chicken Parm, The Balderston, Mac & Cheese, Margherita, and Pickle Pizza. Served to dine-in, takeout, and catering customers.
- Create Your Own Pizza Customizable NY-style pizza with choice of classic or gluten-free crust, classic or signature sauces (pizza, white garlic, marinara, BBQ, pesto, buffalo, ranch, parmesan peppercorn, honey mustard, Caesar, mac sauce), and toppings across cheeses, proteins, vegetables, and finishing touches. Base price $9 personal / $14 medium / $16 large / $11.50 gluten-free small; toppings $3-$4 each.
- Calzones & Strombolis Italian stuffed pastries priced at $12 each; calzone filled with ricotta, Romano, and mozzarella; stromboli filled with mozzarella and Romano. Additional ingredients $3 each.
- Starters (Appetizers & Wings) Appetizer menu including buffalo wings (bone-in $20, boneless $12.50, cauliflower $12.50, vegan $14), wing flight $25 (dine-in only), scratch-made soups ($6 cup/$11 bowl), mozzarella sticks ($8), bruschetta ($8), garlic knots ($5-$6), crispy brussel sprouts ($8), chicken tenders ($9), fries ($9), and arancini ($6 each), with multiple sauce and dip options.
- Salads Fresh salads including Cranberry Walnut ($12), Caesar ($12), Giardino ($12), Arugula Salad ($13), and Antipasto ($14), with chicken ($5) or shrimp ($6) add-ons and ten dressing options ($1 each).
- Moons & Wraps Sandwiches served on house-baked moon rolls or wraps including Italian Mixed, Chipotle Turkey, Buffalo Chicken, BLT, Saratoga Veggie, Grilled Chicken Basil, create-your-own, Parm Grinders, Steak Moon ($15), French Dipped Moon ($14), and Caprese Moon; most moon/wrap combos priced at $13/$12.
- Pasta Italian pasta dishes including Pasta Marinara ($12), Penne Alla Vodka ($15), Creamy Pesto Pasta ($13), Macaroni and Cheese ($15), Tortellini Alfredo ($17), Shrimp Scampi ($17), Baked Ziti ($14), Pasta Bolognese ($17), Buffalo Chicken Pasta ($17), Sausage and Hats ($16), and Lasagna ($17). Penne or linguine base; gluten-free pasta +$2, tortellini +$3; chicken/meatball/sausage +$5, shrimp +$6.
- Entrées Italian entrée dishes including Pasta e Fagioli ($11), Eggplant Parmesan ($17), Chicken Parmesan ($17), Chicken Marsala, Fish and Chips, and Chicken Milanese.
- Hand Helds (Gourmet Burgers & Sandwiches) Handheld sandwiches including American Wagyu Burger (~$15), Nashville Hot Chicken Sandwich (~$15), and Vermont Black Bean Burger, all served on toasted brioche buns with fries.
- Goodies (Desserts) Dessert items including Kyle's Sweet Cinnamon Pizza, Zeppole, Mini Cannoli, Big Cookie, Affogato, Panna Cotta, and Tiramisu.
- Catering Services Full-service catering menu for corporate events, parties, and gatherings with three per-person packages: Package 1 ($10/person - Pizza, Baked Ziti, Caesar Salad), Package 2 ($14/person - Pizza, Baked Ziti, Boneless Wings, Caesar or Garden Salad), Package 3 ($18/person - Pizza, Baked Ziti, Creamy Tortellini, Boneless Wings, Caesar or Garden Salad). À la carte catering salads and entrees also available (Garden Salad $40 feeds 8-10; Antipasto Salad $50; Cold Pasta Salad $35). Delivered in the Saratoga County area.
- Gift Cards Physical gift cards available for purchase in-store or online, mailed to the purchaser or recipient. Sold for all occasions and redeemable at both Pizza Works locations.
- Online Ordering Web-based ordering system with dedicated portals for each location (ballstonspa.pizzaworks.org and burnthills.pizzaworks.org) and a centralized ordering site (orders.pizzaworks.org) that lets customers place pickup orders from either restaurant.
Companies that use Pizza Works
Customer profileSegments2 records
Ideal customer profiles2 records
Pizza Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Pizza Works partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights5 records
Pizza Works competitors and assessment
Company assessmentDirect peers
- Mellow Mushroom: Casual pizza-focused restaurant chain with dine-in, signature specialty pizzas, and a differentiated menu, closely aligned with Pizza Works' sit-down pizzeria positioning.
- Uno Pizzeria & Grill: Full-service casual dining chain centered on pizza plus a broad Italian-American menu with dine-in, takeout, and catering, mirroring Pizza Works' full-service pizza restaurant model.
- Bertucci's: Casual full-service Italian restaurant chain built around brick-oven pizza and pasta, offering dine-in and catering comparable to Pizza Works' Italian kitchen concept.
Emerging players
- MOD Pizza: Fast-casual build-your-own pizza chain whose customizable model parallels Pizza Works' Create Your Own Pizza offering, though with counter service and broader scale.
- Blaze Pizza: Fast-casual custom pizza brand offering build-your-own pizzas with dietary options like gluten-free crust, overlapping Pizza Works' customization and dietary-inclusive approach.
Broad incumbents
- Marco's Pizza: National pizza chain emphasizing fresh dough and made-from-scratch preparation for pickup and delivery, competing in the same pizza category with a similar fresh-ingredient message.
- Grimaldi's Pizzeria: Established full-service pizzeria chain serving hand-crafted pizzas in a dine-in setting, overlapping Pizza Works' core signature-pizza offering at larger scale.
- Fazoli's: Italian-American fast-casual chain serving pasta, entrees, and related dishes, comparable to Pizza Works' broader Italian kitchen menu beyond pizza.
Regional players
- Paesan's Pizza: Albany-area pizza chain serving the Capital Region of New York with pizza, wings, and Italian fare through dine-in and takeout, directly overlapping Pizza Works' geography and offering.
- DeFazio's Pizzeria: Well-known independent Italian pizzeria in the Troy/Capital Region of upstate New York, competing in the same local market and category as Pizza Works.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Pizza Works social profiles
Digital presencePizza Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pizza Works leadership team
Management profileNumber of profiles
Pizza Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pizza Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pizza Works
What does Pizza Works do?
Pizza Works operates two Italian restaurant locations in Ballston Spa and Burnt Hills, New York, offering a full Italian-American menu centered on hand-crafted pizzas, fresh pasta, sandwiches on house-baked moon rolls, wings, salads, and desserts. The restaurants provide dine-in service, online ordering for takeout, and full-service catering with per-person packages for events. Core products are made in-house daily using a family dough recipe, house-made sauces, and slow-roasted proteins.
Is Pizza Works a public or private company?
Pizza Works is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pizza Works founded?
Pizza Works was founded in -1. It employs 11 to 50 people.
Where is Pizza Works based?
Pizza Works is headquartered in Ballston Spa, United States, in the North America region.
How does Pizza Works make money?
Four revenue lines are on record. Dine-In Restaurant Sales are the primary driver. The others are takeout and Online Ordering, catering Services and gift Cards.
Who are Pizza Works's main competitors?
Direct peers on record are Mellow Mushroom, Uno Pizzeria & Grill and Bertucci's. Emerging players are MOD Pizza and Blaze Pizza. Broad incumbents are Marco's Pizza, Grimaldi's Pizzeria and Fazoli's. Regional players are Paesan's Pizza and DeFazio's Pizzeria.
Does Pizza Works have an API?
No public API is recorded for Pizza Works.
What industry is Pizza Works in?
Pizza Works's product category is Casual Dining Restaurant Services. Its primary akta.pro industry code is THAFABAB, Pizza Fast Casual, with a secondary code of THAFACAC, Family-Style Restaurants. Its NAICS code is 722511 and its SIC code is 5810.