What Netstrata does

Netstrata (legal entity: Network Strata Services Pty Ltd) is an Australian privately held strata management company headquartered in Carlton, Sydney, founded in 1996 and operating exclusively across New South Wales. The firm provides professional strata management services — financial administration, levy collection, compliance oversight, meeting facilitation, maintenance coordination and dispute resolution — to residential, commercial, industrial, mixed-use, community title and Building Management Committee (BMC) schemes, claiming to serve tens of thousands of owners, residents and strata committees as Australia's largest strata management business.

The service is delivered through a hybrid relationship-driven and self-serve model. Each scheme is assigned a dedicated, licensed strata manager as the single point of contact, supported by purpose-built internal management systems, an Online Owners Portal providing 24/7 access to scheme records and financials, and the proprietary Netstrata Space Mobile App (iOS/Android) for real-time maintenance reporting and communication. Back-office risk and compliance are centralised on the Protecht enterprise GRC platform (adopted May 2026). Revenue is generated through recurring strata management fees and ancillary fees from wholly-owned subsidiaries covering insurance brokerage (Strata Insurance Services), fire safety (Winfire), plumbing (PG Martin Plumbing), legal (Moirs Law) and strata support (Prime Strata Support Services). From 1 January 2026, all new agreements are operated on a commission-free, fee-for-service basis with transparent upfront fees. Netstrata is accredited as an SCA Professional Strata Manager and has been awarded SCA Strata Management Business of the Year for five consecutive years (2019–2023); Managing Director Stephen Brell serves as President of SCA NSW.

Name

Netstrata

Legal name

Network Strata Services Pty Ltd

Website

https://netstrata.com.au

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Netstrata is a privately held, NSW-based strata management company founded in 1996, providing financial, compliance and maintenance administration to residential, commercial, industrial and mixed-use strata schemes, supported by proprietary owner portals, a mobile app and wholly-owned ancillary service subsidiaries.

Ownership category

akta.pro rank

Headquarters

HQ city

Carlton

HQ country

Australia

HQ region

Oceania

Offices16 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Strata Management Fees: Netstrata charges management and service fees for strata management services. As of 1 January 2026, all new management agreements operate on a fully commission-free, fee-for-service basis with transparent fees agreed upfront. Existing agreements continue under their current terms.
2. Strata Insurance Broking: Through wholly-owned subsidiary Strata Insurance Services, Netstrata provides insurance brokerage for strata schemes. Strata Insurance Services operates on a fee-for-service basis and does not receive commissions from insurers, consistent with the group's commission-free philosophy.
3. Ancillary Property Services: The group offers associated services including maintenance coordination, legal services, plumbing and electrical services, and fire safety compliance through related entities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Netstrata provides comprehensive strata management services for residential, commercial, and industrial properties across Sydney and surrounding regions. The company manages owners corporations through licensed strata managers who oversee building operations, finances, compliance, maintenance, meetings, and statutory obligations. Adjacent services include community and BMC management, new project setup for developers, strata insurance brokerage through a specialist subsidiary, and strata legal and legislative support, all delivered alongside proprietary technology platforms (Netstrata Space mobile app and online owners portal).

Product overview

Netstrata is a multi-award-winning strata management company offering a comprehensive suite of services across NSW with over 30 years of industry experience. The core offering centres on professional Strata Management covering residential, commercial, industrial, and mixed-use properties, supported by specialised sub-services including New Project Setup, Community Management, and Building Management Committee (BMC) Management. Client-facing digital products include the Netstrata Space Mobile App (iOS/Android) for real-time maintenance reporting and communication, and the Netstrata Web Space App portal for accessing scheme records and financials. Additional services encompass legal and legislation support, insurance brokerage through the wholly-owned Strata Insurance Services subsidiary, and integrated payment processing via DEFT. The company operates on a commission-free fee-for-service model for new agreements from January 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Strata Management End-to-end strata management for residential owners corporations including building operations, maintenance coordination, AGM and committee administration, financial management, levy collection, and compliance with NSW strata legislation. Delivered by licensed strata managers supported by the Netstrata Space mobile app and online owners portal.
• Commercial Strata Management Strata management tailored for commercial strata schemes, covering financial reporting, sinking fund forecasting, insurance coordination, tenant and investor communications, and statutory compliance for office, retail, and mixed-use buildings.
• Industrial Strata Management Strata management for industrial strata schemes including factories, warehouses, and workshops, with attention to specialised insurance, WHS and environmental compliance, and maintenance of shared industrial infrastructure.
• Community Management Management and administration services for community associations not registered under the Strata Schemes Management Act, including committee support, meeting administration, levy collection, and financial reporting.
• BMC Management Management of Building Management Committees (BMCs) in staged and mixed-use developments, providing governance support, financial administration, and coordination of shared facilities.
• New Project Setup Setup service for property developers and builders commissioning new strata-titled developments, including scheme registration, initial governance documentation, budget preparation, by-law drafting, and transitional management prior to first owners corporation appointment.
• Strata Insurance Services Specialist strata insurance brokerage delivered through a dedicated subsidiary, providing tailored insurance products for residential, commercial, and industrial strata schemes. Operations are transitioning to a commission-free model from 2026.
• Strata Legal and Legislative Support Legal and legislative advisory support covering NSW strata legislation compliance, by-law interpretation, dispute resolution, and scheme governance matters, delivered as a dedicated service within Netstrata.
• Netstrata Space Mobile App Proprietary mobile application enabling lot owners and tenants to log maintenance requests, access scheme documents, view notices, make levy payments, and communicate with strata managers.
• Netstrata Web Space (Online Owners Portal) Web-based online portal for owners corporations providing access to scheme documents, financial statements, levy payment functionality, and communication with the strata management team.

Quantifiable outcome

• 95% client retention rate
• +5 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ProtechtcoreTechnology or Integration · 8 May 2026Netstrata adopted Protecht, a globally recognised enterprise governance, risk and compliance (GRC) platform used by over 200,000 users worldwide, as its central system for managing compliance obligations, incident tracking, risk management and action timelines. Protecht is Australian-headquartered and consolidates risk management into a single, real-time system.
• Strata Insurance ServicescoreStrategic or Co-development PartnerA wholly-owned subsidiary of the Netstrata Group providing insurance brokerage services to strata schemes. Operates independently on a fee-for-service basis without commissions from insurers. Plays a central role in the group's commission-free service model from January 2026.
• WinfireminorOthersRelated entity providing fire safety and compliance services to strata schemes managed by Netstrata.
• PG Martin PlumbingminorOthersRelated entity providing plumbing and maintenance services to strata schemes managed by Netstrata.
• Moirs LawminorOthersRelated entity providing legal services to strata schemes managed by Netstrata.
• Prime Strata Support ServicesminorOthersRelated entity providing support services to strata schemes managed by Netstrata.
• DEFT (via Macquarie)coreTechnology or IntegrationDEFT payment platform integrated into Netstrata's payment systems, enabling online levy payments via credit card or bank account. DEFT handles the biller-initiated direct debit functionality for Netstrata's levy collection.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• SSKB Strata Management: SSKB is a well-known NSW strata management firm operating across Sydney with comparable residential and commercial strata offerings. Directly comparable in scale, scope and customer base.
• Strata Plus: Strata Plus is an NSW strata management firm serving residential and commercial owners corporations, comparable in size, customer segments, and service model. Direct peer in the competitive NSW strata market.
• PICA Group: PICA Group is one of Australia's largest strata and building management consolidators, operating multiple state-level brands. Directly comparable as a large multi-state strata manager with similar service breadth and target customer base of owners corporations.
• Marshall White Strata: Marshall White operates a strata management division leveraging its broader Melbourne-based real estate brand, with growing NSW presence. Comparable in customer base and core strata services, though anchored in a different state.
• McCormacks Strata Management: McCormacks is a Sydney-based strata management company with a long operating history and similar service portfolio spanning residential, commercial and mixed-use schemes. Direct competitor in the NSW strata market.
• The Knight Strata Management: The Knight is an established NSW strata management firm competing for the same owners-corporation customers in Sydney. Directly comparable in business model, customer profile, and service portfolio.
• Whelan & Co Strata Management: Whelan & Co is a long-established Sydney-based strata management business competing for the same residential and commercial strata schemes in NSW. Comparable in service offering, customer type, and geographic focus.
• Dynamic Property Management: Dynamic Property Management is a Sydney-based strata and property management firm serving residential and commercial owners corporations. Direct peer in service offering and geographic market.
• Bright & Duggan: Bright & Duggan is a large NSW-headquartered strata management firm with a similar property-type mix and corporate owners-corporation model. Competes directly with Netstrata in the Sydney metropolitan strata market.

Broad incumbents

• FirstService Residential: FirstService Residential is the largest residential property manager in North America with growing Australian operations. A broader incumbent offering overlapping strata/community management capabilities as part of a much larger property services portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@netstrata
• Xx.com/Netstrata
• Facebookfacebook.com/Netstrata
• LinkedInlinkedin.com/company/netstrata

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netstrata