What Bergen Fiber does

Bergen Fiber AS is a regional fiber-to-the-home (FTTH) broadband and TV service provider headquartered in Bergen, Norway, serving the Bergen metropolitan area and the broader Vestland county. Founded in 2013 (with operational roots dating to 2007) and wholly acquired by Lyse on 6 January 2025, the company delivers symmetric fiber connectivity across five speed tiers (150/150 to 1000/1000 Mbps) directly to residential premises, with each customer receiving a dedicated fiber line rather than shared infrastructure. The portfolio includes bundled TV packages (Altibox Standard and Extra) leveraging a points-based channel selection system, alongside supplementary products such as Altibox Hjem (a home network management mobile app), Altibox Trygg (a digital security bundle of VPN, ID protection, and fraud insurance launched in 2025), mesh WiFi, and Android TV set-top boxes. The company also operates a dedicated B2B motion through Altibox Bedrift and a housing-association segment via three Flex tiers (S, M, L) and Fiberaksess, serving over 600 borettslag and sameier accounts.

The business model is subscription-recurring across multiple revenue streams: monthly fiber broadband fees (919–1,419 NOK), bundled TV/internet packages (999–2,009 NOK), add-on services (fixed IP at 89 NOK/month, extra decoders), and the Altibox Trygg security subscription. Pricing includes introductory offers, student discounts (679 NOK/month for under-31 customers), and landlord packages. Bergen Fiber operates as an Altibox partner under the Altibox brand ecosystem, which provides the TV/streaming content stack (Netflix, Viaplay, HBO Max) and contributes to its 13-consecutive-year #1 ranking in Norwegian broadband and TV customer satisfaction (EPSI Rating Norge). The company employs approximately 20 people and serves over 70,000 private customers, distributing through self-serve online ordering, dedicated housing-association field sales (three named account managers), business lead capture forms, and phone/chat customer service available seven days a week including holidays. Geographic and operational scope is exclusively domestic within Bergen and Vestland, with no current public API, no disclosed AI/ML capabilities, and no external investors following the Lyse acquisition.

Name

Bergen Fiber

Legal name

Bergen Fiber AS

Website

https://bergenfiber.no

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Bergen Fiber AS is a regional Norwegian fiber-to-the-home broadband and TV provider serving 70,000+ residential customers and 600+ housing cooperatives across Bergen and Vestland, operating as an Altibox partner under Lyse ownership since January 2025.

Ownership category

akta.pro rank

Product category

Fiber Broadband and TV Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC)

Keywords

• Fiber broadband services
• FTTH connectivity
• TV streaming bundles
• Residential internet
• Telecom infrastructure

Headquarters

HQ city

Bergen

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Fiber Broadband Subscription: Recurring monthly subscription for fiber internet connectivity. Customers choose from multiple speed tiers ranging from 150/150 Mbps to 1000/1000 Mbps. Each customer receives a dedicated fiber line with symmetric bandwidth.
2. TV and Entertainment Packages: Bundled TV packages offering a points-based channel selection system. Standard package includes 60 points; Extra package includes 100 points plus Netflix. Additional points can be purchased for extra channels and streaming services. Revenue from both bundled packages and add-on purchases.
3. Supplementary Services and Equipment: Add-on services including fixed IP address (89 kr/month), additional TV remote controls, extra TV decoders, movie rentals, and security services. One-time equipment fees for setup and decoder hardware.
4. Altibox Trygg Security Service: Additional monthly subscription for digital security services including ID protection, VPN, and online fraud insurance. Bundled under Altibox brand.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Bergen Fiber builds and operates a fiber-to-the-home (FTTH) network in Bergen and the Vestland region of Norway, delivering symmetric fiber broadband subscriptions (150 Mbps to 1000 Mbps) bundled with Altibox TV and streaming packages. The company sells directly to residential consumers, housing cooperatives, real estate developers, and small-to-medium businesses, supported by add-on services including mesh WiFi, digital security, and home network management.

Product overview

Bergen Fiber is a regional fiber internet and TV service provider serving the Bergen area in Norway, operating as a partner of the Altibox brand. The product portfolio centers on symmetric fiber broadband connectivity with five speed tiers (150/150, 250/250, 500/500, 750/750, and 1000/1000 Mbps), supplemented by two bundled TV and internet packages (Altibox Standard and Extra). The Altibox Standard package combines 500/500 Mbps internet with a 60-point TV package, while Altibox Extra adds 1000/1000 Mbps internet, a 100-point TV package, and Netflix. Supporting the core connectivity products, Bergen Fiber offers the Altibox Hjem app for network management and parental controls, Altibox Trygg for digital security services, and the Altibox TV Modell A for portable viewing. For housing cooperatives, three Flex tiers (S, M, L) and Fiberaksess provide tailored fiber and TV solutions with flexible resident choice. The Altibox Trygg security service was launched in 2025 as a bundled VPN, ID protection, and insurance offering.

Differentiator

Problem solved

Functional benefit

Brands

• Altibox Trygg: Digital security service offering VPN, ID protection, and insurance for customers.
• Altibox Hjem

Products and services

• Altibox Fiberbredbånd (Fiber Broadband) Symmetric fiber-to-the-home broadband service delivered over a dedicated fiber line per customer. Available in speed tiers from 150 Mbps to 1000 Mbps with equal upload and download speeds, targeted at residential and small business internet users in Bergen and Vestland.
• Altibox Standard (Internet + TV Bundle) Entry-level TV and internet bundle combining 500/500 Mbps fiber internet with a 60-point TV package offering customizable channel and streaming selections, program archive, restart TV, and 500 hours of cloud recording storage. Targeted at households seeking a combined internet and entertainment package.
• Altibox Extra (Premium Internet + TV + Netflix Bundle) Premium bundle combining 1000/1000 Mbps fiber internet, a 100-point TV package for extensive channel and streaming selections, and Netflix included. Targeted at premium entertainment households wanting the highest tier options.
• Altibox Flex (Housing Cooperative Packages) Flexible packages for housing cooperatives providing bulk fiber and TV infrastructure with options including internet-only (up to 1000/1000 Mbps), internet plus TV with points-based channel selection, and full TV/internet bundles with recording and restart TV. Available in three tier sizes (S, M, L) for different cooperative needs.
• Fiberaksess Flexible fiber access solution for housing cooperatives where individual residents choose their own subscription level independently from the cooperative's master contract. Targeted at housing associations and developers wanting flexible per-unit subscription management.
• Altibox Hjem (Home Network Management App) Mobile application (iOS/Android) providing home network management: device overview, parental controls, screen time scheduling, internet pause functionality, and router troubleshooting. Available at no extra cost for Bergen Fiber customers.
• Altibox Trygg (Digital Security Service) Digital security service bundle including ID protection with alerts for compromised data, VPN for secure browsing at home and traveling, and insurance coverage against online fraud. Covers up to 10 devices per household.
• Altibox TV Modell A (Set-top Box) Android TV-based set-top box enabling TV viewing outside the home via WiFi, with access to Google Play apps and Altibox streaming services. Targeted at households wanting portable/extended TV viewing.
• Fast IP-adresse (Static IP Address) Static IP address service for customers needing a fixed IP for remote access, server hosting, or specific network configurations. Targeted at small business users and power users.
• Altibox Wifi Overalt (Mesh WiFi) Mesh-based WiFi solution providing consistent coverage throughout the home using multiple access points, addressing dead zones and signal degradation from walls and floors. Targeted at households with WiFi coverage issues across larger homes.

Named customers1 record

Segments4 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• AltiboxcoreStrategic or Co-development PartnerBergen Fiber is an Altibox partner, reselling and delivering Altibox-branded TV and internet packages. This partnership gives Bergen Fiber access to the full Altibox product ecosystem including TV channels, streaming services, the Altibox app, Altibox Hjem network management app, and Altibox Trygg security services. The Altibox partnership enables Bergen Fiber to offer a comprehensive triple-play service under a recognized national brand while maintaining local presence and customer service.
• Sandefjord BredbåndminorStrategic or Co-development PartnerBergen Fiber has adopted the TV-SKOLEN (TV School) concept originally developed and proven successful by Sandefjord Bredbånd, another Altibox partner. This concept involves hosting educational sessions for housing association residents to help them use TV services and remote controls. Bergen Fiber has leveraged this proven community-building initiative from the same Altibox partner network.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Ice Communications: Norwegian mobile and broadband operator offering fixed wireless and fiber services. Emerging challenger in residential broadband, particularly via 5G FWA, that competes with fiber ISPs in regional markets.
• Telia Norway: National telecom provider (formerly Get/Telia) operating cable and fiber networks across Norway, including in Bergen. Competes broadly with Bergen Fiber across residential broadband and TV.
• NextGenTel: Norwegian fiber/broadband provider serving residential and business customers across multiple regions. Comparable business model and product tiering to Bergen Fiber, with overlapping presence in some West Norway geographies.
• GlobalConnect Norway: Large Nordic fiber infrastructure operator providing wholesale and retail connectivity to businesses and residential customers. Comparable fiber infrastructure business in Norway, with broader B2B tilt but overlapping on-net residential ambitions.
• Telenor Norway: Norway's largest telecom incumbent offering fiber, broadband, and TV nationwide. Overlaps Bergen Fiber in Bergen with a full multi-product portfolio including mobile, and ranked #3 in EPSI broadband satisfaction at 65.9/100.

Regional players

• Kvantel / Signal Bredbånd: Regional fiber ISP operating in West Norway, including parts of the Vestland footprint adjacent to Bergen Fiber. Comparable regional fiber-to-the-home model with a similar customer base of households and housing associations.
• Å Energi (formerly Agder Energi) fiber operations: Norwegian regional energy group with fiber broadband and TV operations in southern Norway. Operates as an Altibox partner, structurally similar to Bergen Fiber in combining energy-owned infrastructure with the Altibox consumer product stack.

Direct peers

• Lyse Tele (Altibox): Parent of Bergen Fiber following the 2025 acquisition and the originating Altibox partnership. Operates the Altibox TV/internet platform and shares partner economics with regional fiber ISPs like Bergen Fiber; comparable core product and customer base.
• Sandefjord Bredbånd: Fiber ISP operating in the Sandefjord region as an Altibox partner. Closest behavioral peer to Bergen Fiber given same reseller model, same Altibox product portfolio, and similar regional focus. Source of the TV-SKOLEN concept Bergen Fiber has adopted.

Others

• Eltel Networks: Nordic telecom infrastructure contractor that builds fiber networks for operators including regional ISPs. Adjacent to Bergen Fiber as a vendor-side participant in the West Norway fiber build-out rather than a direct retail competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bergenfiber
• LinkedInlinkedin.com/company/bergen-fiber-as
• Instagraminstagram.com/bergenfiber

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bergen Fiber