What NextGenTel does

NextGenTel is a Norwegian internet service provider, founded in 2000 and headquartered in Oslo, that delivers residential broadband connectivity throughout Norway using a multi-technology access stack spanning fiber, 4G/5G Fixed Wireless Access (leveraging mobile network infrastructure), and DSL. The company's product portfolio is anchored by Internet (bredbånd) subscription services with speed tiers from 50 Mbps to 1,000 Mbps, supplemented by television through a RiksTV distribution partnership, IP-based fixed-line telephony through Telio, and a proprietary security bundle (Total Trygghet) combining VPN, antivirus, password vault, and ID-theft insurance across 3/5/10-device license tiers. Customer equipment (TP-Link Deco X55, Heimgard Smart Mesh with integrated ZigBee 3.0, Genexis, Inteno routers) is offered on a monthly rental basis without long-term commitment on mesh hardware, and a self-service iOS/Android app plus web portal handle subscription management, invoicing, speed monitoring, and WiFi diagnostics.

The business model is direct-to-consumer and primarily subscription-recurring: monthly internet subscription fees, monthly equipment rentals, and annual security subscriptions, with telephony and TV revenue largely flowing through partner billing arrangements. Customer acquisition runs through the website, app stores, word-of-mouth, and a content-marketing funnel anchored by an interactive speed calculator that recommends appropriate speed tiers (the company's "Gigabløffen" positioning claims 8 of 10 customers are well-served by 100/100 Mbps). A specialized sales motion targets housing cooperatives (Borettslag/Sameie) with collective-broadband agreements and bulk invoicing as a secondary vertical. Operating coverage is nationwide Norway, with a customer-service office in Bergen, and the company measures its performance via independently validated EPSI customer satisfaction metrics — it was named EPSI broadband winner in 2025 with a 4.7/5 rating, 99.97% network stability over 30 days, and 97% first-contact issue resolution. Founded in 2000, NextGenTel was previously traded on the Oslo Stock Exchange (OSE:NEXT) and now operates as a privately held Norwegian ISP with no public external investor information disclosed in available sources.

Name

NextGenTel

Legal name

NextGenTel

Website

https://nextgentel.no

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

NextGenTel is a Norway-wide residential broadband ISP (founded 2000, Oslo) delivering fiber, 4G/5G wireless, and DSL internet subscriptions, with partner-bundled TV (RiksTV) and telephony (Telio) and a proprietary VPN/antivirus/ID-security suite, sold directly to consumers and housing cooperatives.

Ownership category

akta.pro rank

Product category

Residential Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Residential broadband services
• Fiber internet access
• Wireless broadband services
• IP telephony services
• Network security suite

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription Services: Monthly recurring subscription fees for internet connectivity including fiber, wireless broadband (4G/5G), and DSL services. Customers choose speed tiers based on their needs.
2. Equipment Rental: Monthly rental fees for WiFi routers and mesh systems including TP-Link Deco X55, Heimgard Smart Mesh, and standard routers. Rental fees range from 39-49 kr/month depending on equipment type.
3. Security Services (Total Trygghet): Annual subscription for VPN, antivirus, password vault, and ID theft insurance. Offered in 3, 5, or 10 device licenses at 1188-1428 kr/year.
4. IP Telephony (Partner - Telio): Fixed phone service over internet connection, offered in partnership with Telio. Various packages including unlimited calls to fixed phones in Nordic countries and internationally.
5. TV Services (Partner - RiksTV): Television services delivered through RiksTV partnership. Customers receive TV services from RiksTV with billing directly from RiksTV.
6. Mobile Access App (Teliophone Pro): Mobile app for accessing fixed phone subscription from mobile devices, priced at 19 kr/month.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

NextGenTel delivers residential broadband internet across Norway through fiber-optic, 4G/5G Fixed Wireless Access, and DSL technologies, with speed tiers ranging from 50 Mbps to 1000 Mbps. The broadband service is bundled with partner-delivered TV (RiksTV), partner-delivered IP telephony (Telio), and an in-house security suite called Total Trygghet that combines VPN, antivirus, password vault, and ID-theft insurance. Customers manage subscriptions through a mobile app, web portal, and speed calculator, with optional monthly rental of WiFi 6 mesh routers.

Product overview

NextGenTel is a Norwegian internet service provider delivering broadband connectivity across Norway through fiber, wireless broadband (4G/5G Fixed Wireless Access), and DSL technologies. Its product portfolio centers on the core Internet (bredbånd) service as the primary offering, supplemented by TV via a RiksTV partnership, security services branded as Total Trygghet, and IP telephony through a Telio partnership. Customers manage their subscriptions through the NextGenTel-appen (mobile app for iOS and Android), while equipment rental options include WiFi routers and mesh systems such as TP-Link Deco X55 and Heimgard Smart Mesh. Additional tools include a speed calculator (hastighetskalkulatoren) and a customer self-service portal (MinSide) for billing and account management.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet (bredbånd) Residential broadband internet service for Norwegian households, delivered via fiber, 4G/5G wireless, and DSL, with speed tiers from 50 Mbps to 1000 Mbps. The service is positioned around honest speed recommendations using an online calculator and targets customers who want reliable home connectivity for streaming, gaming, remote work, and general household use.
• TV (via RiksTV) Television service for residential customers delivered in partnership with RiksTV, offering home TV viewing in the living room and on-the-go mobile access through RiksTV's entertainment portal.
• Total Trygghet (Sikkerhet) Annual security bundle for residential customers combining VPN, antivirus, password vault, and ID-theft insurance, sold in three device-license tiers (3, 5, or 10 devices) priced at 1188, 1308, and 1428 kr per year.
• IP-telefoni (Fasttelefoni via Telio) IP-based landline telephony for residential customers, delivered in partnership with Telio and offering four packages with unlimited calls to fixed lines in Nordic countries and additional destinations. Existing phone numbers can be retained, and the service can be accessed on mobile via the Teliophone Pro app for 19 kr/month.
• WiFi-utstyr (WiFi Equipment Rental) Monthly rental of WiFi routers and mesh systems for residential broadband customers, including the TP-Link Deco X55 (WiFi 6 mesh) and the Heimgard Smart Mesh (WiFi 6 with integrated ZigBee 3.0 smart home hub compatible with 2000+ devices). Standard router rental is 39 kr/month and mesh systems rent at 49 kr/month per box with no setup fee or long-term commitment on the mesh unit itself.
• NextGenTel-appen (Mobile App) iOS and Android application providing residential customers with subscription management, invoice viewing and download, speed-usage monitoring, equipment setup guidance, WiFi coverage mapping, in-app customer support, and the speed calculator tool.
• Borettslag (Housing Cooperative Broadband) Collective broadband offering for Norwegian housing cooperatives (borettslag/sameie) and apartment associations, with bulk invoicing (samlefaktura) at 149 kr per produced invoice and the option for individual residents to upgrade beyond the cooperative package.

Quantifiable outcome

• 99.97% network stability over 30 days
• +4 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• TeliocoreTechnology or IntegrationTelio provides IP telephony (VoIP) services to NextGenTel customers. Customers can get fixed phone service over their internet connection with various packages including unlimited calls to fixed lines in Nordic countries and internationally. Telio handles the telephony service while NextGenTel bundles it with internet offerings.
• RiksTVcoreTechnology or IntegrationRiksTV provides television services to NextGenTel customers through the 'TV' product offering. Customers receive the best TV experience at home or on the go through RiksTV's platform. Billing for TV services is handled directly by RiksTV.
• OneCo NetworksminorImplementation/ SI/ Consulting PartnerInstallation and maintenance partner for private fiber work including cable repairs, internal fiber installation, equipment setup, and new network points. Available for customers who need work on their own property.
• Eltel NetworksminorImplementation/ SI/ Consulting PartnerInstallation and maintenance partner for private fiber work including cable repairs, internal fiber installation, equipment setup, and new network points. Available for customers who need work on their own property.
• KredinorminorOthersCollection agency partner that handles debt collection for unpaid invoices. When customers fail to pay after reminders, accounts are transferred to Kredinor for collection and potential service suspension.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Nornet: Regional Norwegian broadband provider focused on fiber-to-the-home in eastern Norway. Comparable to NextGenTel as a smaller, fiber-led residential ISP competing against national incumbents.
• ICE Communications: Norwegian mobile and home broadband provider using 4G/5G wireless technologies. Highly comparable to NextGenTel's wireless broadband product, with similar reliance on FWA for non-fiber addresses in Norway.
• Telia Norway: Major Norwegian telecom and broadband provider following the merger with Get, offering fiber, cable, and mobile services. Competes head-to-head with NextGenTel in residential broadband and bundled TV/telephony offerings across Norway.
• Altibox: Norwegian fiber broadband provider owned by Lyse Energi, selling to both consumers and housing cooperatives. Closely comparable to NextGenTel's Borettslag-focused model and fiber-led residential offering.
• HomeNet: Norwegian residential broadband ISP providing fiber, DSL, and wireless broadband. Direct mid-market competitor to NextGenTel in the same Norwegian consumer segment with similar multi-technology positioning.
• Telenor Norway: The incumbent Norwegian telecom operator and largest ISP in the country, offering fiber, DSL, and mobile broadband. Direct competitor to NextGenTel in residential broadband across Norway, with much greater scale and infrastructure ownership.

Regional players

• Hyperoptic: UK-based residential fiber ISP targeting urban multi-dwelling units with gigabit broadband. Comparable to NextGenTel in product focus (residential fiber with Borettslag-style MDU channel) but operates in a different geography.
• Deutsche Glasfaser: German residential fiber provider serving rural and suburban Germany with FTTH. Comparable to NextGenTel as a non-incumbent residential ISP but operating in a different country.

Others

• Broadbandbuyer: Indirect ecosystem adjacency — a UK-based comparison platform for broadband services. Not a direct competitor but representative of the price-comparison / switcher ecosystem that shapes residential broadband competition, including in Norway via Bytt.no.

Broad incumbents

• GlobalConnect: Nordic-wide fiber network operator with significant residential and enterprise footprint, including in Norway. Overlaps with NextGenTel in residential broadband but operates at much larger Nordic scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NextGenTel
• Xx.com/nextgentel
• LinkedInlinkedin.com/company/nextgentel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NextGenTel