co.brick

What co.brick does

co.brick (legal entity: CO.BRICK Sp. z o.o.) is a privately held Polish IT services and AI solutions company headquartered in Gliwice, Poland, founded in 2019 by Rafał Bałaga alongside co-founders Carsten Thoma, Dirk Ahlrichs, Andreas Bucksteeg, and Christian Flaccus. The CEO previously served as Managing Director of SAP Labs Poland and co-created the international growth of hybris (later acquired by SAP), and that enterprise-software DNA underpins co.brick's positioning as a "technology partner" rather than a staffing vendor.

The company's offering spans bespoke custom software development, AI implementation, and a Managed Teams model that places 4-to-15-person dedicated engineering squads (Frontend, Backend, DevOps, QA, Data Engineering, AI/ML) inside the customer's operations, supported by co.brick's Polish office, HR, and management layer. Underlying technology is described as an "AI-First Architecture" using LLMs, predictive analytics, autonomous digital workers, microservices, and cloud-native infrastructure on Azure/Kubernetes/Cloud Foundry, with ISO 27001 and GDPR compliance built into delivery. In 2024 the firm productized three branded AI modules on the co.brick ai Platform — Observe (real-time machine diagnostics combining telemetry with technical documentation), Resolve (L2/L3 service-desk assistant with multilingual response proposals), and Assist (knowledge-base assistant ingesting Confluence, Teams, Google Drive, PDF, and Office) — alongside a "Hire Development Agent" subscription rental of autonomous AI coding agents. Two EU/NCBR-funded R&D programs are also in development.

Revenue mechanics are predominantly professional services: project-based custom development, monthly managed-team subscriptions, staff augmentation, success-fee recruitment, and AI engagement packages (Readiness Audit, 2-week PoC, deployment). Six named case-study customers span eCommerce (Emporix, FactFinder, Productsup), RegTech (Customs4Trade, Rubicon Bridge), and automotive compliance (Kontrol), with deliveries concentrated in Switzerland, Germany, Belgium, Sweden, the UK, and Poland. The firm reports a Clutch 4.7/5 rating, an NPS of 78, and has recorded 50+ delivered projects to date.

Name

co.brick

Legal name

CO.BRICK Sp. z o.o.

Website

https://cobrick.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

co.brick is a Polish IT services and AI solutions company that builds bespoke software, managed engineering teams, and proprietary AI products (Observe, Resolve, Assist) for European enterprises in eCommerce, RegTech, and automotive sectors.

Ownership category

akta.pro rank

Product category

Custom Software Development & AI Solutions

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAAACAF

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Foundation Models & Generative AI (LLMs, multimodal)

SECONDARYBPAEAHAF

AI/ML Engineering & Model Development Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

SECONDARYHDAEANAJ

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYHDAEANAA

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

Keywords

• Custom software development
• Managed engineering teams
• AI agent solutions
• Enterprise IT services
• AI platform products

Headquarters

HQ city

Gliwice

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Bespoke software development services building systems from scratch, rescuing legacy projects, and integrating tools. Revenue generated through project-based contracts with clear milestones. MVP delivery in 6 weeks, product in 3 months timeframe.
2. Managed Teams: Full IT team provision with co.brick management, office space, and HR support. Clients pay for team composition without recruitment costs. Model gives full control over budget. Includes operational onboarding and continuous success management.
3. Staff Augmentation: Expert integration into client teams. Borrowing specialists to close critical skill gaps. Flexible scaling model for immediate team needs.
4. Success Fee Recruitment: Finding top 5% of talent with payment due only when candidate signs contract. Specialized recruiting for rare skills including AI expertise.
5. AI Solutions & Implementation: AI deployment including LLM implementation, digital workers, predictive analytics. Revenue from consulting, prototyping (2-week PoC), and full production deployment. Emphasizes ROI generation from first quarter.
6. AI Development Agents: Autonomous AI agents that write tests, do code reviews, and support teams 24/7. Rental model for ongoing AI-powered development support.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

co.brick builds AI Agent-based systems ("Digital Workers") and provides custom software development, managed IT teams, and AI implementation services for ambitious mid-market and enterprise customers. Its proprietary product suite comprises three AI platform modules — Observe (real-time machine diagnostics), Resolve (L2/L3 service desk assistant), and Assist (intelligent knowledge base management) — built on the co.brick ai Platform.

Product overview

co.brick is a custom software development and AI solutions company offering a portfolio of proprietary AI products alongside professional services. The product suite is organized as three named AI modules — Observe, Resolve, and Assist — built on the co.brick ai Platform. Observe handles real-time machine diagnostics and failure prevention; Resolve automates L2/L3 service desk ticket handling; and Assist provides intelligent knowledge base management across enterprise productivity tools. These AI products are complemented by professional service lines covering Custom Software Development, Managed Teams (full IT team provision), AI Solutions (LLM and digital worker deployment), and Seamless Integrations (legacy-to-cloud connectivity). The company also offers Staff Augmentation, Success Fee Recruitment, and a Hire Development Agent (autonomous AI agent) service. All offerings share a focus on measurable ROI, security compliance (GDPR, ISO 27001), and rapid delivery (MVP in 6 weeks).

Differentiator

Problem solved

Functional benefit

Brands

• Observe: Real-Time AI Diagnostics platform that combines telemetry data from machines with technical documentation for instant context for diagnostics and incident resolution.
• Resolve
• Assist

Products and services

• Observe Real-time AI diagnostics platform that combines machine telemetry data with technical documentation to deliver instant context for problem detection and incident resolution. Designed for manufacturers and operations-heavy enterprises to prevent production line downtime through rapid diagnostics matching specific instructions to device state; reduces repair time by up to 40%.
• Resolve AI service desk assistant for L2/L3 support teams that provides full context, communication history, similar incidents, and ready-made response proposals when tickets are opened. The AI only suggests while human operators decide; supports multilingual operations from day one and reduces ticket resolution time by up to 40% with one-click approval.
• Assist Intelligent knowledge base management assistant that manages organizational knowledge across Confluence, Teams, Google Drive, PDF, and Office. Proactively audits knowledge bases 24/7, detects gaps and contradictions, and provides sourced answers with full source-referenced response backing; reduces employee search time by up to 90%. Supports private cloud deployment with full anonymization and personal data protection.
• co.brick ai Platform AI platform ecosystem that backs the Observe, Resolve, and Assist products. Provides full credibility through source-referenced responses, compliance with private cloud deployment options, and synergy across connected systems.
• Custom Software Development Bespoke software development service building systems from scratch, rescuing legacy projects, and integrating tools. Leverages AI and software/hardware integration expertise to deliver tailored solutions focused on unique business logic, with standard MVP delivery in 6 weeks and a product in 3 months. Project-based pricing with clear milestones and transparent terms.
• Managed Teams Full IT team provision with co.brick management, office space in Gliwice Poland, and complete HR support. Provides dedicated engineering teams across frontend, backend, DevOps, QA, data engineering, and AI/ML specializations, with scaling from individual hires to complete engineering centers. NDA, GDPR, and ISO 27001 compliance built into the process; monthly subscription billing model.
• AI Solutions AI implementation service covering LLM deployment, digital workers, predictive analytics, and process automation. Engagements begin with AI Readiness Audit, proceed through 2-week PoC prototyping, then full production implementation and training. Covers Finance & HR automation, demand forecasting, churn prediction, inventory optimization, and autonomous agents with a focus on measurable ROI from the first quarter.
• Seamless Integrations Integration service connecting legacy systems with modern cloud infrastructure, eliminating interface errors and manual data copying. Bridges ERP, CRM, and cloud applications into a single ecosystem through connectors and secure API gateways.
• Staff Augmentation Single specialist integration into client's existing team. Expert engineers are borrowed from co.brick and seamlessly integrated into the client's workflow and processes to close critical skill gaps with flexible, immediate scaling.
• Success Fee Recruitment Talent acquisition service finding passive top-tier candidates (top 1% not on job boards). Client pays only when a candidate signs the contract; targets Hipster, Hustler, and Hacker roles with specialization in rare skills including AI expertise.
• Hire Development Agent Autonomous AI agent rental service that writes tests, performs code reviews, and supports development teams 24/7. Delivered on a subscription / rental basis for ongoing AI-powered development support.

Quantifiable outcome

• 40% infrastructure cost reduction (Emporix)
• +7 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability10 records

Feature6 records

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Future Processing: Polish IT services firm headquartered in Gliwice (same city as co.brick) offering custom software development, managed teams, and AI consulting services to Western European enterprises. Direct geographic and service-line competitor.
• Sigma Software: IT services provider with significant Poland-based delivery that offers custom development, managed teams, and emerging AI/ML engineering practices to European and US clients.
• Netguru: Polish software and AI consultancy offering custom development, managed teams, and AI implementation to Western European mid-market and enterprise clients. Closest peer by geography, services portfolio, and AI positioning.
• Spyrosoft: Polish software house with dedicated AI/ML practice delivering custom development and engineering teams to European enterprises. Comparable services portfolio, similar size band, and overlapping target verticals.
• Euvic: Polish IT services company headquartered in the Silesia region (adjacent to Gliwice) offering software development, managed teams, and digital transformation services to enterprise clients across Europe.

Emerging players

• Moveworks: AI service desk and digital worker product (now part of ServiceNow) that directly competes with co.brick's Resolve product for enterprise L2/L3 ticket automation budgets. Comparable product positioning though embedded in a much larger hyperscaler-adjacent platform.

Broad incumbents

• SoftServe: Large Eastern European IT services firm with AI/ML practice and managed delivery centers across Poland and Ukraine. Broader portfolio and headcount than co.brick but overlapping custom development and AI solutions offerings.
• Thoughtworks: Global technology consultancy delivering custom software, platform engineering, and AI services to mid-market and enterprise clients in Europe and globally. Comparable in AI-first engineering positioning but at significantly larger scale.
• Globant: Global digital services company with AI Studios and enterprise transformation practice. Overlaps with co.brick on AI agent delivery, custom development, and European enterprise relationships at much larger scale.
• EPAM Systems: Global digital engineering services provider with extensive Eastern European delivery including Poland. Competes for the same enterprise custom development and AI engineering engagements at a much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cobrick1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about co.brick