Piscataqua Savings Bank

What Piscataqua Savings Bank does

Piscataqua Savings Bank is a privately-held mutual savings bank founded in 1877 and headquartered at 15 Pleasant Street in Portsmouth, New Hampshire. The bank operates a single full-service branch serving the New Hampshire Seacoast region and Southern Maine's York County, with a customer base of 10,000+ retail clients spanning individuals, families, and nonprofit partners. It has approximately 46 employees and is governed by a mutual ownership structure in which depositors - not shareholders - own the institution, with conversion to stock status legally protected by a 66.66% supermajority voting requirement and a 2019 conversion to Certified B Corporation status.

The bank offers a unified retail banking product suite organized across five pillars: (1) portfolio mortgage lending (fixed/ARM, conforming, jumbo up to $1M+, construction, investment property, and GreenLine energy-efficiency HELOCs) and consumer lending, with loans originated and retained in-house rather than sold to third parties; (2) deposit products including checking, savings, tiered money market accounts (1.01%-2.53% APY), CDs (91 days to 5 years, up to 3.82% APY), IRAs, and Health Savings Accounts; (3) Trust and Investment services with $285.5M in AUM (2018), with CTFA/CFP/AEP-credentialed officers handling wealth management, retirement, and estate administration; (4) Kids' Bank youth savings (Explorers, Voyagers, Navigators) with tiered APYs up to 3.56%; and (5) digital banking through Fiserv-powered eMobile and online platforms with Zelle, eAlerts, and mobile deposit.

Revenue derives primarily from net interest income on mortgages, home equity, and consumer loans funded by the deposit base, supplemented by recurring trust and investment advisory fees on AUM and transaction-based interchange and service fees. Pricing is quote-based on loans and publicly disclosed on deposits, with no loan processing/underwriting/document fees. Distribution is hybrid: a single physical branch combined with online, mobile, telephone, and direct-loan-origination channels. The bank's go-to-market emphasizes community-rooted, non-commissioned advisory lending, in-house decision-making without third-party underwriters, and deep nonprofit engagement (115+ Seacoast nonprofits receiving $128K in donations and 4,482 employee volunteer hours in 2025) to drive deposit acquisition and retention.

Name

Piscataqua Savings Bank

Legal name

Piscataqua Savings Bank

Website

https://piscataqua.com

Company type

Private

Founded year

1877

Operating status

Operating

Headcount range

11–50 employees

Short description

Piscataqua Savings Bank is a 1877-founded mutual savings bank headquartered in Portsmouth, New Hampshire, serving 10,000+ retail customers across the Seacoast region with in-house portfolio mortgage and consumer lending, deposit products, trust and investment services, and youth savings through a single branch and digital channels.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Savings Institutions and Other Depository Credit Intermediation (522180), Portfolio Management and Investment Advice (523940), Depository Credit Intermediation (5221)

SIC

Savings Institutions, Not Federally Chartered (6036), Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Mutual Savings Banks & Mutual Thrifts (FSABAEAD)

akta.pro secondary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Retail banking
• Mortgage lending
• Consumer deposits
• Community banking
• Wealth management

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Net Interest Income: Interest income from mortgage loans, consumer loans, and home equity products minus interest paid on deposits. Primary revenue driver as a traditional community bank.
2. Trust & Investment Services: Fee income from wealth management, investment advisory, and trust administration services. Assets under management generate recurring fees.
3. Banking Fees: Fees from deposit accounts, ATM transactions (though bank eliminated $1 ATM fee in 2019), and other banking services.
4. Debit Card Rewards Program: uChoose Rewards debit card program where customers earn points on purchases, generating interchange revenue while providing customer incentives.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Piscataqua Savings Bank is a mutual community bank providing retail banking, mortgage and consumer lending, deposit products, and trust and investment services to individuals and families in the Seacoast region. It originates and retains loans in-house as portfolio loans, sells deposit accounts (checking, savings, money market, CDs, IRAs, HSAs, Kids' Bank youth accounts), and offers wealth management and trust administration through a dedicated team. The bank operates from a single branch in Portsmouth, NH, supplemented by online and mobile banking channels.

Product overview

Piscataqua Savings Bank offers a unified suite of community banking products centered around its core lending and deposit services. The portfolio is organized around five pillars: (1) Mortgage & Consumer Loans — including traditional mortgages, home equity products with the HELP/HELOC offering and GreenLine sustainability feature, consumer loans, and Granite Edvance student loans; (2) Deposit Accounts — comprising checking, savings, tiered money market accounts, CDs, and IRAs; (3) Trust & Investments — wealth management and estate administration; (4) Kids' Bank — youth savings accounts (Explorers/Voyagers/Navigators) with a 5-year CD option; and (5) Digital Banking — online and mobile (eMobile) access with Zelle payments, eAlerts, and mobile deposit. The bank positions its lending products as true portfolio loans retained locally, distinguishing itself from larger lenders who sell loans to third parties.

Differentiator

Problem solved

Functional benefit

Brands

• Kids' Bank: A kids banking program offering Explorers, Voyagers, or Navigators accounts designed to help kids save and learn financial literacy.

Products and services

• Mortgage Loans

Quantifiable outcome

• $128,000 donated to 115 Seacoast nonprofits in 2025
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• Granite Edvance CorporationcoreStrategic or Co-development PartnerNonprofit higher education student loan product partner located in Concord, NH. Provides responsible student loan products including the Granite Edvance Student Loan Program and EdvestinU Refinance Loan Program. Also provides college and career planning resources to NH students and families.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Cambridge Savings Bank: Massachusetts-based mutual savings bank providing consumer banking, mortgages, and wealth management. Comparable mutual structure with similar deposit/lending focus and trust & investment services.
• Service Credit Union: New Hampshire-headquartered member-owned financial cooperative serving military and community members in the Seacoast and beyond. Directly comparable as a Seacoast-region deposit and loan institution with similar community focus and member-owned governance.
• Norway Savings Bank: Maine-based mutual savings bank with retail, mortgage, and wealth management offerings. Similar mutual governance, community orientation, and competitive positioning in Northern New England.
• Bangor Savings Bank: Maine-based mutual savings bank offering consumer banking, mortgages, and wealth management across Northern New England. Closely comparable in mutual structure, community banking model, and geographic focus on Northern New England retail customers.
• Bath Savings Institution: Maine-based mutual savings institution offering consumer banking, mortgages, and wealth management. Comparable mutual structure, customer base, and product portfolio serving a similar New England community footprint.
• Kennebec Savings Bank: Maine-based mutual savings bank providing retail and commercial banking, mortgages, and investment services in Central Maine. Comparable mutual community banking model with similar product mix and values-driven brand.

Broad incumbents

• Bank of America: National incumbent bank with retail presence in NH. Competes for consumer deposits, mortgages, and wealth management across the Seacoast region with vastly larger scale and digital capabilities.
• Citizens Bank: Large regional bank with extensive New England retail branch network including NH/Seacoast locations. Competes for consumer deposits, mortgages, and wealth management in the same geography with broader scale and product breadth.
• TD Bank (TD Bank, N.A.): Major U.S. retail bank with significant branch presence throughout New Hampshire and Maine. Competes directly with Piscataqua for Seacoast consumer deposits and mortgage business, but offers a much broader product set including commercial banking.

Regional players

• Rockland Trust (Independent Bank Corp): Massachusetts-based community bank offering consumer banking, mortgages, and wealth management. Comparable community banking model and product mix, though primarily serving Eastern Massachusetts rather than NH/ME.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/reel/DXZ76afkXn5

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Piscataqua Savings Bank