Cloudaeris
- Company typePrivate
- Founded2017
- HeadquartersCharlotte, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Cloudaeris does
Cloudaeris LLC is a privately held U.S. managed services provider founded in 2017 and headquartered in Portland, Oregon, with additional operational presence in Charlotte, North Carolina. The firm is a Microsoft Cloud Solution Provider (CSP) that delivers an integrated suite of five Microsoft 365 services: Management (administration and oversight), Support (Level 1 helpdesk), Backup (data protection and recovery), Training (role-based user and administrator education), and Migrations (tenant-to-tenant or on-premises-to-cloud transitions). Cloudaeris serves small and mid-sized businesses across multiple verticals—including hospitality, insurance, and construction—with documented engagements spanning multiple U.S. states.
The underlying technology stack is service-delivery oriented rather than product-platform oriented. Cloudaeris operates no proprietary software platform; its core capability is structured human-led service execution against Microsoft 365 environments, supported by remote-access tooling (Splashtop) for distributed customer support. The firm leverages its Microsoft CSP partnership and listing in the Microsoft Marketplace partner directory for distribution, and maintains an external content asset (mscloudguides.com) for top-of-funnel demand generation. There are no patents, trademarks, or proprietary software products recorded.
Cloudaeris generates revenue through two primary mechanics: recurring monthly subscriptions for ongoing managed services (Management, Support, Backup) and project-based professional services fees for migrations and training. Pricing is quote-based rather than publicly listed, with proposals determined through a discovery-consultation sales motion. The go-to-market approach is direct sales-led, anchored by consultation booking via Outlook scheduling, supplemented by website and content marketing. Customer concentration is anchored in SMB accounts with a cited 95% retention rate. No institutional funding, M&A activity, or public-market signals are present in the record.
Cloudaeris firmographics
Firmographics- Name
- Cloudaeris
- Legal name
- Cloudaeris LLC
- Website
- https://cloudaeris.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Cloudaeris industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Cloud DR, Backup & Business Continuity (BPAEACAJ), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
Keywords
Where Cloudaeris is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Cloudaeris business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Microsoft 365 Management Services: Ongoing managed services for Microsoft 365 environments including support, backup, and optimization. Revenue is generated through recurring service contracts that provide continuous management and support for client Microsoft 365 deployments.
- Microsoft 365 Training Services: Role-based practical training services for Microsoft 365 users and administrators, helping organizations achieve adoption and value from their existing Microsoft tools.
- Microsoft 365 Migration Services: Structured migration services for transitioning organizations to Microsoft 365 or between tenants, including planning, execution, and validation of data, users, and workflows.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Microsoft 365 managed services tailored to organizational needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Cloudaeris product offering
Product offeringCore offering
Cloudaeris is a managed services provider delivering Microsoft 365 administration, Level 1 support, data backup, role-based training, and structured migration services to SMB organizations. As a Microsoft Cloud Solution Provider (CSP), it combines recurring managed services with project-based professional services to help clients deploy, secure, adopt, and operate Microsoft 365 environments.
Product overview
Cloudaeris is a managed services provider offering a suite of Microsoft 365 management and support services. Their portfolio consists of five core service offerings: Microsoft 365 Management (administration and oversight), Microsoft 365 Support (Level 1 helpdesk), Microsoft 365 Backup (data protection and recovery), Microsoft 365 Training (user and administrator education), and Microsoft 365 Migrations (tenant transitions). These services work together as an integrated support ecosystem, with deployment/migration services enabling customer onboarding, management services ensuring proper configuration, backup services protecting data, support services providing ongoing assistance, and training services driving user adoption.
Differentiator
Problem solved
Functional benefit
Products and services
- Microsoft 365 Management Comprehensive Microsoft 365 administration and oversight services that set clear expectations, define scope upfront, and explain Microsoft in plain language, targeting SMB organizations that need ongoing Microsoft 365 management without internal expertise.
- Microsoft 365 Support Business-hours Level 1 Microsoft 365 support for users and administrators, handling everyday questions and routine tasks to keep client teams productive.
- Microsoft 365 Backup Reliable backup and recovery for Microsoft 365 data including email, files, and collaboration content, protecting client organizations against data loss.
- Microsoft 365 Training Practical, role-based Microsoft 365 training for users and administrators focused on real-world usage, adoption, and confidence building across client organizations.
- Microsoft 365 Migrations Structured, low-disruption migrations to Microsoft 365 or between tenants, including planning, execution, and validation of data, users, and workflows for transitioning organizations.
Quantifiable outcome
- 40% average productivity increase for clients
- +2 more outcomes
Companies that use Cloudaeris
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Cloudaeris technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Cloudaeris partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreCloudaeris is a Microsoft Cloud Solution Provider (CSP) partner with marketplace listing in Microsoft's partner directory. As a CSP partner, they resell and manage Microsoft 365 services for clients, providing deployment, support, and management services aligned with Microsoft's best practices and partner programs.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Cloudaeris competitors and assessment
Company assessmentDirect peers
- Messaging Architects: Specialist in Microsoft 365 migrations, security, and managed services for SMB and mid-market, making it a close functional peer in the Microsoft 365 managed services space.
- Catapult Systems: Microsoft-focused IT services firm delivering Microsoft 365, Azure, and Dynamics 365 consulting and managed services, comparable on Microsoft platform specialization and CSP-enabled delivery.
- Netwoven: Microsoft-focused cloud services and migration firm offering Microsoft 365, Azure, and SharePoint consulting for mid-market and enterprise, directly comparable to Cloudaeris' Microsoft 365-centric services.
- Concurrency: Microsoft-focused digital consultancy providing Microsoft 365, Azure, and Power Platform implementations and managed services for mid-market organizations, aligned with Cloudaeris' Microsoft-centric services.
- LITS (Logical IT Solutions): Managed services and Microsoft 365/Azure consulting firm serving SMB and mid-market clients, with a similar managed-IT and CSP distribution approach to Cloudaeris.
- Planet Technologies: Microsoft Gold/CSP partner delivering Microsoft 365, Azure, and Power Platform consulting and managed services to government and commercial clients, overlapping with Cloudaeris' CSP-led M365 service portfolio.
- Agile IT: SMB-focused managed services provider with strong Microsoft 365 and cybersecurity practices, comparable in customer size focus and managed services delivery model to Cloudaeris.
Broad incumbents
- SoftwareOne: Global software and cloud services provider with Microsoft CSP and managed services capabilities serving SMB through enterprise, providing an incumbent alternative for Microsoft 365 managed service needs.
- Avanade: Joint venture between Accenture and Microsoft delivering large-scale Microsoft cloud and managed services across enterprise; competes for the same buyer of Microsoft 365 services as Cloudaeris but at much larger scale.
- Insight Enterprises: Global solutions integrator and Microsoft CSP offering managed services, M365 deployment, and cloud migration at enterprise scale, with overlapping Microsoft partner economics to Cloudaeris.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Cloudaeris social profiles
Digital presenceCloudaeris financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cloudaeris leadership team
Management profileNumber of profiles
Cloudaeris funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cloudaeris M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cloudaeris
What does Cloudaeris do?
Cloudaeris is a managed services provider delivering Microsoft 365 administration, Level 1 support, data backup, role-based training, and structured migration services to SMB organizations. As a Microsoft Cloud Solution Provider (CSP), it combines recurring managed services with project-based professional services to help clients deploy, secure, adopt, and operate Microsoft 365 environments.
Is Cloudaeris a public or private company?
Cloudaeris is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cloudaeris founded?
Cloudaeris was founded in 2017. It employs 1 to 10 people.
Where is Cloudaeris based?
Cloudaeris is headquartered in Charlotte, United States, in the North America region.
How does Cloudaeris make money?
Three revenue lines are on record. Microsoft 365 Management Services are the primary driver. The others are microsoft 365 Training Services and microsoft 365 Migration Services.
Who are Cloudaeris's main competitors?
Direct peers on record are Messaging Architects, Catapult Systems, Netwoven, Concurrency, LITS (Logical IT Solutions), Planet Technologies and Agile IT. Broad incumbents are SoftwareOne, Avanade and Insight Enterprises.
Does Cloudaeris have an API?
No public API is recorded for Cloudaeris.
What industry is Cloudaeris in?
Cloudaeris's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEACAJ, Cloud DR, Backup & Business Continuity. Its NAICS code is 541513 and its SIC code is 7373.