What Crouse Medical Practice does

Crouse Medical Practice (CMP), operating as a Professional Limited Liability Company in New York, is a multi-specialty medical practice and integral subsidiary of the Crouse Health system. The organization delivers adult and family healthcare through 220+ providers (physicians and advanced practice providers) supported by 420+ staff, serving over 100,000 patients across 19 clinical locations throughout Central New York, anchored by a downtown Syracuse campus at 739 Irving Avenue and distributed across East Syracuse/Brittonfield, Camillus, Liverpool, Fayetteville, Manlius, and Utica/New Hartford. Service lines span primary care (Internal Medicine and Family Medicine), cardiology, neurology, neurosurgery, neuro-oncology, neurovascular and stroke care, OB/GYN, gynecology, endocrinology and diabetes education, pulmonology, sleep services, spine care (including minimally invasive surgery), interventional radiology, general and bariatric surgery, plastic surgery, chiropractic care, mental health, and perinatal mental health, plus clinical lab services.

The technology stack is built around the EPIC electronic medical record platform being deployed on May 30, 2026 across the Crouse Health system, the MyChart patient portal (mycrousechart.crouse.org) for messaging, prescription renewal, and record access, and standard telehealth video and phone visit capabilities. Online scheduling is currently offered for Spine Care. Compliance is anchored in HIPAA and FedRAMP-authorized Epic Community Connect hosting. Revenue is generated through fee-for-service patient care billed across insurance plans (Medicare, Medicaid, commercial PPO/HMO, and exchange products), supplemented by self-pay arrangements (30% discount for uninsured out-of-state patients) and a charity care program covering households up to 340% of the Federal Poverty Level for New York State residents. Crouse Medical Practice also benefits clinically and operationally from integration with Crouse Hospital, the Crouse Comprehensive Stroke Center, and the Crouse Neuroscience Institute.

Name

Crouse Medical Practice

Legal name

Crouse Medical Practice, PLLC

Website

https://crousemed.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

251–500 employees

Short description

Crouse Medical Practice is a multi-specialty medical group and subsidiary of Crouse Health, operating 19 clinic locations across Central New York with 220+ providers serving over 100,000 patients in primary care, cardiology, neurology, neurosurgery, OB/GYN, endocrinology, surgery, and related specialties.

Ownership category

akta.pro rank

Product category

Outpatient Multi-Specialty Medical Practice

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industry

Ambulatory Cardiology Diagnostic & Procedure Centers (Non-hospital-based) (HLAFABAK)

Keywords

• Multi-specialty medical practice
• Outpatient healthcare services
• Primary and specialty care
• Cardiology and neurology
• Central New York healthcare

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patient Care Services Revenue: Crouse Medical Practice generates revenue through direct patient care services billed to patients and insurance providers across its multi-specialty practice. Services include cardiology, primary care, general surgery, neurosurgery, OB/GYN, endocrinology, pulmonology, plastic surgery, interventional radiology, bariatric surgery, neurology, and more. The practice participates with most major insurance plans including government programs (Medicare, Medicaid), commercial PPO/HMO plans, and health exchange plans.
2. Surgical and Procedural Services: Revenue generated from surgical procedures including general surgery, bariatric surgery, neurosurgery, interventional radiology, plastic surgery, and minimally invasive spine procedures. Billed as one-time episodic services to insurance or patients.
3. Self-Pay and Uninsured Patient Services: Self-pay discount of 30% off charges available for uninsured patients residing outside New York State. The practice also offers a Financial Assistance Program with charity care discounts for eligible patients.
4. Diagnostic and Lab Services: Clinical laboratory services offered through Internist Associates of Central New York (IACNY) at multiple specimen collection locations. Revenue generated from diagnostic testing services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Crouse Medical Practice delivers comprehensive multi-specialty outpatient healthcare to patients across Central New York through 19 clinic locations, staffed by 220+ providers and 420+ support staff serving more than 100,000 patients. Core offerings include primary care, cardiology, neurology, neurosurgery (including stroke and neuro-oncology), OB/GYN, endocrinology, pulmonology, general surgery, bariatric surgery, plastic surgery, interventional radiology, spine care, sleep services, chiropractic care, mental health / perinatal mental health, and clinical lab services, supported by the MyChart patient portal, telehealth visits, and online scheduling.

Product overview

Crouse Medical Practice is a multi-specialty medical practice and part of Crouse Health system, offering comprehensive healthcare services across 19+ locations throughout Central New York (Syracuse, East Syracuse, Camillus, Liverpool, Manlius, Fayetteville, Utica areas). The practice provides adult and family healthcare through over 220 providers and 420 support staff serving over 100,000 patients. Services include primary care (Internal Medicine and Family Medicine), specialty care (Cardiology, Neurology, Neurosurgery, Neuro-Oncology, Neurovascular/Stroke, OB/GYN, Endocrinology, Pulmonology, General Surgery, Bariatric Surgery, Plastic Surgery, Sleep Services, Spine Care, Interventional Radiology, Chiropractic Care, and Mental Health/Perinatal Mental Health), along with diagnostic services (Lab Testing, Diabetes Education). Digital patient services include Epic-based MyChart patient portal, telehealth video/phone visits, and online scheduling for Spine Care. The practice is transitioning to Epic electronic medical records system (effective May 30, 2026).

Differentiator

Problem solved

Functional benefit

Products and services

• Multi-Specialty Medical Practice Comprehensive multi-specialty medical practice offering adult and family healthcare services across 19+ locations in Central New York through 220+ providers.
• Cardiology Services Comprehensive adult interventional and diagnostic cardiology services including cardiac care, testing, electrophysiology, and heart failure management across multiple Syracuse-area locations.
• Primary Care Internal Medicine and Family Medicine physicians providing primary care focused on prevention, early intervention, and patient education, including physical examinations, immunizations, health screenings, and diagnosis and treatment of illnesses and injuries.
• Neurology Neurological care for a wide spectrum of conditions and disorders of the brain and central and peripheral nervous systems.
• Neurosurgery Part of Crouse Neuroscience Institute, providing high-quality, comprehensive, patient-focused care for brain, spine, and nervous system diseases.
• Neuro-Oncology Brain tumor treatments including expertise in benign and malignant tumors, from common to rare and complex cases.
• Neurovascular Surgery and Stroke Care Part of Crouse Comprehensive Stroke Center offering advanced stroke care and neurovascular neurosurgery for the Central New York region.
• OB/GYN Services Women's reproductive health services including obstetrics and gynecology care across multiple Central New York locations.
• Endocrinology Diagnosis and clinical care for endocrine disorders including diabetes and hormone-related conditions.
• Diabetes Care and Education Full range of diabetes management services including point-of-care glucose testing, continuous monitoring, insulin pump management, and patient education.
• General Surgery Surgical procedures for various conditions aimed at improving patient health, including laparoscopic and minimally invasive surgery.
• Bariatric Surgery Weight loss surgery reducing stomach capacity to promote substantial, sustained weight loss for patients with obesity.
• Plastic Surgery Aesthetic and reconstructive plastic surgery services provided at the Brittonfield location.
• Pulmonology Diagnosis and treatment of respiratory system disorders.
• Sleep Services Evaluation and care of sleep disorders including insomnia, sleep apnea, and restless leg syndrome.
• Spine Care Treatment for common to complex spine problems from herniated discs to complex spine tumors, including non-surgical and minimally invasive surgery options.
• Interventional Radiology Minimally invasive image-guided procedures offered as an alternative to surgical treatment for many conditions.
• Chiropractic Care Manual spinal adjustments to relieve pain, improve mobility, and support wellness.
• Mental Health Services Counseling for mental health issues including anxiety, depression, grief, and stress, with a focus on perinatal mental health.
• Perinatal Mental Health Mental health counseling for patients and family members dealing with prenatal and postpartum anxiety, depression, grief, or stress during the perinatal period.
• Gynecology Medical specialty focusing on women's reproductive health and related disorders at the Syracuse Irving Avenue location.
• Lab Services Clinical laboratory services offering convenient locations for specimen collection through Internist Associates of Central New York (IACNY).
• Family Practice Family Medicine primary care delivered at the Clay/Liverpool location (formerly Family Practice Associates, PLLC, acquired January 2024).

Quantifiable outcome

• Over 220 providers and 420 support staff serving over 100,000 patients across 19 Central New York locations
• +2 more outcomes

Named customers1 record

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Lab Alliance of Central New York (LACNY)coreStrategic or Co-development Partner · 22 January 2024Effective January 22, 2024, Crouse Health acquired 100% ownership interest in Lab Alliance of Central New York (LACNY). This acquisition enhances Crouse Medical Practice's laboratory diagnostic capabilities by integrating LACNY's clinical laboratory services with multiple convenient specimen collection locations.
• Family Practice Associates, PLLC (FPA)coreStrategic or Co-development Partner · 22 January 2024Crouse Medical Practice acquired Family Practice Associates, PLLC (FPA), located at 8324 Oswego Road in Liverpool. This acquisition supports CMP's strategy of growing primary care and enhancing the patient experience while expanding geographic presence in the Northern suburbs of Syracuse.
• Practice Resources, LLCminorOthersPractice Resources, LLC performs billing services for Crouse Medical Practice. A security incident at Practice Resources, LLC may have affected certain Crouse Medical Practice patient billing records. Additional information is available at prldocs.com. Affected patients are offered identity theft protection through IdentityForce.
• EPIC Systems (EMR Vendor)coreTechnology or IntegrationEPIC Systems is the electronic medical record vendor that Crouse Medical Practice, as part of Crouse Health, is transitioning to for its EMR system, effective May 30, 2026. This is a major technology transformation replacing the legacy billing and record-keeping systems.
• EasyPay (Legacy Billing Portal)minorOthersEasyPay (easypay5.com) serves as the legacy billing portal for Crouse Medical Practice for bills dated before May 30, 2026. Payments for legacy accounts cannot be processed in the new EPIC billing system.
• Crouse Health / Crouse HospitalcoreStrategic or Co-development PartnerCrouse Medical Practice is an integral part of the Crouse Health system. CMP benefits from integration with Crouse Hospital, the Crouse Comprehensive Stroke Center, Crouse Neuroscience Institute, and the broader Crouse Health network of services. Seth Kronenberg, MD serves as Crouse Health President and CEO.
• SUNY Upstate Medical UniversityminorOthersMany CMP physicians received their medical training at SUNY Upstate Medical University in Syracuse, NY. The institution is a key pipeline for physician recruitment and continuing medical education in the region.

Scale indicators11 records

Recent moves14 records

Expansion highlights6 records

Broad incumbents

• ChenMed: Senior-focused value-based primary care group operating across multiple U.S. markets. Comparable as a multi-specialty practice operator that derives a significant share of revenue from government payers (Medicare Advantage), a model increasingly relevant to CMP's payer mix.
• ProHealth Physicians (Optum): Large multi-specialty physician group originally based in Connecticut, now part of Optum. Comparable as a large, employed multi-specialty practice network operating under a parent healthcare organization with similar specialty breadth and primary care anchor model.
• One Medical (Amazon): Membership-based primary care and specialty platform acquired by Amazon in 2023. Comparable as a tech-enabled multi-specialty practice emphasizing patient portal access, telehealth, and online scheduling — features CMP is also rolling out via EPIC/MyChart.
• Privia Health: Physician practice enablement and multi-specialty medical group platform. Comparable as a large multi-specialty practice operator with hospital system affiliations and a focus on value-based care contracts across multiple geographies.
• Oak Street Health (CVS Health): Value-based primary care group for Medicare-eligible seniors, acquired by CVS Health. Comparable as a large multi-specialty practice platform with heavy Medicare exposure and emphasis on care coordination and chronic disease management for complex patient populations.

Direct peers

• Upstate Medical University Faculty Practice: Faculty practice plan of SUNY Upstate Medical University in Syracuse, providing multi-specialty ambulatory care across Central New York. Comparable as an academic-affiliated multi-specialty physician group with overlapping specialties and shared regional recruitment pipelines.
• FamilyCare Medical Group: Multi-specialty primary care and specialty group serving the Syracuse/Central New York region. Directly comparable as an independent multi-specialty practice competing for the same regional patient base across primary care, specialty, and ancillary services.
• St. Joseph's Health Physicians: Hospital-affiliated multi-specialty physician group operated by St. Joseph's Health in Syracuse, NY. Directly comparable as a competing health-system-employed multi-specialty practice serving the same Central New York patient population with overlapping specialty mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CrouseMed
• YouTubeyoutube.com/crousehealth
• Facebookfacebook.com/crousemedicalpractice
• LinkedInlinkedin.com/company/crouse-medical-practice-pllc
• Instagraminstagram.com/crousehealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crouse Medical Practice