What CIVA does

CIVA (Corporate Investigations & Veracity Assessments) is a South African security and loss prevention services company founded in 2002 by Hennie Greeff and headquartered in Pretoria/Centurion, Gauteng. The company delivers an integrated portfolio of physical security and loss prevention solutions to two distinct customer segments: enterprise/commercial clients (primarily South African retail chains, with additional reach into warehousing, logistics, manufacturing, farms, and estates) and residential homeowners. Core offerings include loss prevention personnel services (PSIRA-registered officers, floor walkers, camera room operators, front-end and stock room controllers), CCTV surveillance systems with remote access, anti-intrusion fogging systems sourced through partnerships with UR Fog and PuriFog, alarm and electric fencing systems, access control, EAS retail anti-theft systems, covert camera operations, corporate investigations, and polygraph/multi-layer voice analysis for staff integrity verification.

The business model combines one-time hardware sales (particularly for residential, where customers own the equipment outright with no recurring fees or contracts) with professional installation services and recurring managed services revenue from loss prevention personnel deployment for enterprise clients. CIVA operates across all nine South African provinces with regional offices in Centurion, Nelspruit, Polokwane, Bloemfontein, Durban, Port Elizabeth, and Cape Town, and deploys 3,500+ security personnel across 1,050+ operational store locations. The company is PSIRA-registered (Private Security Industry Regulatory Authority) and positions itself as bringing enterprise-grade loss prevention expertise to the residential market at competitive prices through bulk equipment importing.

The go-to-market is sales-led and consultation-based: there is no self-service e-commerce channel. Residential customers engage via website forms, phone, or WhatsApp; enterprise clients receive field sales consultations targeting multi-site retail and corporate operators. CIVA is privately held with no disclosed institutional investors, no parent company, and no subsidiaries, and revenue figures are not publicly disclosed.

Name

CIVA

Legal name

CIVA

Website

https://civa.co.za

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

CIVA is a South African security and loss prevention company providing integrated physical security, CCTV, fogging systems, and PSIRA-registered loss prevention personnel to enterprise retail chains and residential homeowners across all nine provinces of South Africa.

Ownership category

akta.pro rank

Product category

Security and Loss Prevention Services

NAICS

Security Systems Services (56162), Security Guards and Patrol Services (561612), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Retail CCTV/Video Review & Evidence Support (LP-focused) (BPAKAJAE)

akta.pro secondary industries

Video Surveillance (CCTV/VMS) System Integration (BPAKAGAA), CCTV/Video Surveillance Monitoring & Management (Operations) (BPABAMAH), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH)

Keywords

• Loss prevention services
• Retail security systems
• CCTV surveillance solutions
• Anti-intrusion fogging systems
• Corporate investigations

Headquarters

HQ city

Gauteng

HQ country

South Africa

HQ region

Africa

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Security System Sales: One-time sale of security hardware including CCTV systems, fog systems, alarm systems, electric fencing, access control systems, and EAS retail anti-theft systems. Customer owns the equipment outright with no ongoing monitoring contracts.
2. Professional Installation Services: Professional installation of security systems by experienced technical teams. Services include consultation, quotation, and installation across residential and business properties.
3. Loss Prevention Personnel Services: Deployment of security personnel including loss prevention officers, floor walkers, camera room operators, front-end controllers, and loss control managers for business clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

CIVA supplies integrated physical security and loss-prevention solutions in South Africa, combining security hardware (CCTV, anti-intrusion fogging systems, alarms, electric fencing, access control, EAS anti-theft) with professional installation, deployed PSIRA-registered loss-prevention personnel, covert surveillance, corporate investigations, and polygraph integrity testing. It serves two distinct markets: retail and commercial businesses requiring multi-site loss-prevention outsourcing, and residential homeowners seeking professionally installed CCTV and fogging systems on a no-contract basis.

Product overview

CIVA is a South African security and loss prevention company offering a comprehensive portfolio of security products and services. The product portfolio comprises two main segments: Residential Security Solutions (CCTV Camera Systems, Anti-Theft Fogging Systems) and Business Security Solutions (loss prevention personnel services, CCTV & surveillance, investigations, and physical security systems including fogging systems, alarm systems, access control, and EAS retail anti-theft systems). The offering is organized as a services-led security company where products like CCTV, fogging, and alarms are complemented by human personnel (loss prevention officers, camera operators, investigators) and investigative services (polygraph testing). No software platform or unified product architecture is described; instead, CIVA delivers its solutions as an integrated service offering combining physical equipment, trained personnel, and corporate investigation capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Security Solutions (CCTV and Fog Systems) Bundled home security offering combining high-definition CCTV with remote mobile access, real-time viewing, playback, night vision, and motion detection, plus indoor anti-intrusion fogging systems that fill a room with non-toxic fog to stop intruders. Sold to South African homeowners, estate residents, landlords, commercial property owners, and retirement homes on a one-time purchase basis with no contracts or monthly fees, including professional installation.
• Loss Prevention Personnel Services Outsourced deployment of trained, PSIRA-registered personnel (loss prevention officers, floor walkers, camera room operators, front-end controllers, stock room controllers, loss control managers) to retail and commercial clients across South Africa, with regular polygraph integrity testing every three months and full background screening. Designed for multi-site retailers and corporates that require standardized loss-prevention staffing.
• Corporate Investigations and Veracity Assessments Corporate investigation services covering internal theft, fraud, and operational risk identification, paired with polygraph testing and multi-layer voice analysis to verify staff integrity. Sold to South African businesses needing discreet fact-finding and integrity verification as a contracted engagement.
• Anti-Intrusion Fogging Systems (UR Fog and PuriFog) Advanced anti-intrusion fogging systems from technology partners UR Fog and PuriFog that deploy dense, non-toxic, residue-free fog to halt intruders instantly, supplied and installed by CIVA for both residential and business customers.
• Business CCTV Installation and Supply Supply, professional installation, and covert deployment of digital and analogue CCTV systems for South African businesses, including hidden surveillance operations that record daily activity and produce detailed timestamped incident reports.
• Alarm Systems and Electric Fencing Integrated perimeter security solutions for businesses, farms, and estates comprising alarm system installation, electric fencing, and associated maintenance services.
• Access Control Systems Systems to manage and restrict facility access for South African businesses, including biometric access controls designed to protect premises, staff, and assets.
• EAS Retail Anti-Theft Systems Electronic Article Surveillance (EAS) systems supplied to South African retailers specifically to prevent product theft at the shelf and exit.
• Undercover Merchandising and Loss-Prevention Support Undercover merchandising and loss-prevention support staff placed in daily retail operations to maintain stock integrity and deter theft, sold as part of CIVA's managed retail security offering.

Quantifiable outcome

• Thousands of successful interventions including arrests linked to theft, fraud, and organised retail crime
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• UR FogcoreTechnology or IntegrationOfficial provider of UR Fog advanced anti-intrusion fog systems. These systems stop criminals instantly with non-toxic residue-free fog, representing a core technology component of CIVA's security offerings.
• PuriFogcoreTechnology or IntegrationProvider of PuriFog fogging systems used in CIVA's anti-intrusion security solutions. Complements UR Fog offerings for comprehensive fog-based crime prevention.

Scale indicators6 records

Direct peers

• Chubb Fire & Security South Africa: Global security and fire-safety brand operating in SA, offering integrated commercial security systems, monitoring, and installation. Competes with CIVA in enterprise CCTV, access control, and alarm segments.
• Bidvest Protea Coin: Bidvest-backed security and cash-in-transit provider offering guarding, armed response, and integrated security solutions across SA. Competes with CIVA in both commercial guarding and loss-prevention segments, with deeper institutional backing.
• G4S South Africa: Multinational secure-solutions provider with a substantial SA guarding, monitoring, and risk-management footprint. A broad-based incumbent that overlaps with CIVA's loss-prevention and security-systems offerings for enterprise retail clients.
• Sheriff Security: Mid-sized SA security firm offering guarding, alarm monitoring, CCTV, and access control to residential and commercial customers. Most closely comparable to CIVA in scale, customer mix, and integrated service offering.
• Fidelity Services Group: Largest integrated security group in South Africa offering guarding, armed response, CCTV, and retail loss-prevention services. Direct competitor across CIVA's full retail and residential security stack, with significantly greater scale and capital.
• Imperial Security: SA-based guarding and integrated security services provider serving retail, commercial, and industrial customers. Closely comparable to CIVA in customer profile (multi-site retail) and service mix (guarding + technology).
• ADT South Africa: Long-standing SA security brand specializing in monitored alarm and CCTV solutions for residential and commercial customers. Directly competes with CIVA's residential CCTV offering, though ADT's recurring-monitoring model differs from CIVA's no-contract approach.

Broad incumbents

• Tracker Connect: SA's leading vehicle-tracking and recovery brand, part of a broader telematics/security ecosystem. Comparable as a scaled SA security-services brand with strong consumer recognition, though its core offering (tracking) differs from CIVA's loss-prevention focus.
• Securitas South Africa: Global security services leader with a significant SA presence focused on guarding, electronic security, and risk consulting. Comparable through overlap in commercial guarding and electronic-security integration, though it serves a broader enterprise portfolio.

Regional players

• Stallion Security: West-African (Nigeria-headquartered) integrated security and loss-prevention group operating across multiple African markets. Comparable in loss-prevention expertise and multi-country African security ambition, though it does not directly compete with CIVA inside South Africa.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIVA