SecurTek Monitoring Solutions

What SecurTek Monitoring Solutions does

SecurTek Monitoring Solutions is a Canadian provider of 24/7 security and life-safety monitoring services, established in 1999 and operating as a wholly-owned division of SaskTel Inc., a Saskatchewan Crown corporation. The company delivers intrusion, fire, carbon monoxide, medical, and environmental monitoring from two fully-redundant, ULC-listed central monitoring stations in Winnipeg, MB and Yorkton, SK, both holding the TMA Five Diamond Designation. Its service portfolio centers on three subscription packages — Home Security ($43.95/mo), Home Security with Video ($53.95/mo), and Commercial Packages (from $44.95/mo) — layered with add-ons for video cameras, home automation, access control, and the SoloProtect lone-worker safety solution, all sold on 48-month contracts with ULC-certified professional installation. The platform supports multi-protocol monitoring across eight interactive services ecosystems (Alarm.com, AlarmNet, UltraSync, Connect 24, TelGuard, SecureNet, Bosch, UpLink) and is backed by Tier III data centre communications infrastructure.

SecurTek serves approximately 100,000 residential and commercial customers primarily through a coast-to-coast Authorized Dealer Network of 66 independent security companies operating across seven Canadian provinces (Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, and Saskatchewan), with Quebec explicitly excluded. Dealers handle local sales, installation, and service under a hybrid retail/wholesale model that includes revenue-sharing residuals, lead generation programs, co-op advertising, and an account buyback mechanism providing dealer exit liquidity. The company also distributes directly through SaskTel's retail stores and digital channels, offering a $5/mo bundle savings when SecurTek is combined with maxTV, infiNET, homePHONE, or Postpaid Wireless. Differentiated capabilities include ULC Financial Burglary certification, which is required for regulated financial-institution and ATM monitoring contracts and triggers materially better insurance coverage (CUMIS covers 100% of losses at level 2-3 ULC sites versus 0%-50% otherwise).

The business model is recurring-revenue weighted, with multi-year residential and commercial contracts, hardware sale or financing at installation, and ancillary revenue from extended warranty programs. No public API, AI/ML capabilities, or independent funding rounds are disclosed; SecurTek operates as a privately-held division with corporate backing from the Government of Saskatchewan through SaskTel.

Name

SecurTek Monitoring Solutions

Legal name

SecurTek Monitoring Solutions, a Division of SaskTel Inc.

Website

https://securtek.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

SecurTek Monitoring Solutions is a Canadian 24/7 security and life-safety monitoring provider, established in 1999 as a wholly-owned division of SaskTel, serving 100,000+ residential and commercial customers through 66 Authorized Dealers across 7 provinces via two ULC-listed central stations.

Ownership category

akta.pro rank

Headquarters

HQ city

Yorkton

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Residential monitoring subscriptions: Recurring monthly subscription for home security monitoring with smart home control. Standard Home Security package at $43.95/mo and Home Security with Video at $53.95/mo, both on a 48-month contract. Video add-on available from $10/mo. Includes professional installation and 24/7 monitoring.
2. Commercial/Business monitoring subscriptions: Recurring monthly commercial packages starting at $44.95/mo with 24/7 professional monitoring, cancel/verify alarm, commercial reports, event notifications, and 20+ additional features. ULC-certified monitoring for commercial burglary, financial burglary, and fire available.
3. Hardware sales and installation: Equipment sales for cameras, sensors, smart home devices, and video doorbells. Professional installation provided by Authorized Dealer Network. Customers can purchase or finance additional equipment at separately financed monthly cost or one-time payment.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

SecurTek provides 24/7/365 professional security monitoring services for residential and commercial subscribers, delivered from two fully-redundant, ULC-listed, TMA Five Diamond-certified central monitoring stations. The company sells subscription packages (Home Security, Home Security with Video, Commercial Packages) that include intrusion, life-safety, and optional video and automation add-ons, plus the SoloProtect lone-worker safety solution. Distribution is handled primarily through a coast-to-coast Authorized Dealer Network and SaskTel's direct retail and digital channels.

Product overview

SecurTek Monitoring Solutions, a Division of SaskTel established in 1999, offers a unified security monitoring platform built around three core subscription packages — the Home Security Package, Home Security with Video, and Commercial Packages — each delivered through a 24/7 ULC-listed central monitoring station. The platform is modular: customers layer on additional capabilities such as the Video Add-on (Cameras & Video Doorbell), Home Automation (thermostats, lighting, garage door, geofencing), Building Monitoring (smoke, fire, flood, CO), and Access Control. Specialized offerings include SoloProtect for lone-worker safety, an Extended Warranty Program for hardware coverage, and the Authorized Dealer Program that supplies installers with a remote access portal to monitoring automation software. The platform supports multiple third-party alarm panels and interactive services, including Alarm.com, AlarmNet, UltraSync, Connect 24, TelGuard, SecureNet, Bosch, and UpLink, allowing SecurTek to monitor heterogeneous installed bases across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Security Package Residential monitoring subscription starting at $43.95/month on a 48-month contract covering intrusion detection (door/window sensors, motion detectors), 24/7 professional monitoring, and a touchscreen security panel with smartphone arm/disarm. Targeted at Canadian homeowners, often bundled with SaskTel services.
• Home Security with Video Residential monitoring bundle at $53.95/month on a 48-month contract that adds video surveillance (video look-in, video notifications, outdoor cameras, video doorbell) to the base Home Security Package. Includes professional installation and 24/7 monitoring.
• Commercial Packages Business monitoring plans starting at $44.95/month covering intrusion, life-safety, and environmental sensors with 24/7 professional monitoring, cancel/verify alarm, commercial reports, event notifications, and 20+ additional features. ULC-certified commercial burglary, financial burglary, and fire monitoring available. Targeted at small and mid-sized commercial sites.
• SoloProtect Lone-Worker Safety Solution Lone-worker personal safety solution combining a dedicated wearable device with 24/7 monitoring, GPS location, and man-down detection, with direct connection to SecurTek's monitoring station. Targeted at employees in home healthcare, social work, utilities, security, and hospitality who face personal safety risks during normal job functions.
• Extended Warranty Program

Quantifiable outcome

• Up to 20% home insurance savings for customers with SecurTek Home Security
• +5 more outcomes

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered flagship — parent company, core, minor and flagship.

• SaskTelflagship — parent companyStrategic or Co-development PartnerSecurTek is a wholly-owned division of SaskTel, a Saskatchewan Crown corporation. SaskTel provides distribution through its stores and digital channels, bundle offerings with maxTV, infiNET, homePHONE and Postpaid Wireless ($5/mo bundle savings), and corporate backing including financial stability and access to SaskTel's privacy/governance infrastructure. SaskTel's Chief Privacy Officer oversees SecurTek's data handling.
• SoloProtectcoreTechnology or IntegrationSecurTek offers the SoloProtect lone-worker safety solution to business customers in industries such as home healthcare, social work, utilities, security, and hospitality. The solution reduces risks to employees' personal safety during normal job functions.
• Alarm.comcoreTechnology or IntegrationSupported interactive services platform used for residential home automation and security control via the Alarm.com mobile app (iOS App Store and Google Play). One of multiple interactive platforms supported by SecurTek's monitoring stations.
• DirectwestminorStrategic or Co-development PartnerSister wholly-owned brand of SaskTel (alongside SecurTek). Directwest publishes SaskTel home phone directories and operates list-based marketing programs in which SecurTek customers may opt out via the shared SaskTel privacy policy.
• Authorized Dealer Network (66 independent security companies across Canada)flagshipChannel Partner/ Reseller/ DistributorSecurTek's primary go-to-market channel: 66 Authorized Dealers across 7 provinces (Alberta, BC, Manitoba, New Brunswick, Nova Scotia, Ontario, Saskatchewan) handle local sales, installation and service while SecurTek provides 24/7 ULC-certified monitoring. Dealers participate in SecurTek's Hybrid Dealer Program with revenue-sharing residuals, lead generation, co-op advertising, and the option to sell accounts back to SecurTek as an exit strategy.
• The Monitoring Association (TMA)coreOthersSecurTek is a TMA member that has earned the TMA Five Diamond Designation. SecurTek uses the TMA online training series to certify monitoring station attendants and participates in TMA activities to raise industry standards.
• Canadian Security Association (CANASA)Others

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Alarm.com: Alarm.com is both a platform partner and adjacent competitor — it powers the Alarm.com mobile app SecurTek resells to residential customers while also offering its own dealer-channel monitoring solutions and direct service-provider competitors. The strategic overlap makes it both an integration enabler and a long-term platform threat.
• SimpliSafe: SimpliSafe is a leading DIY home security provider offering self-installed, no-contract monitored security with low monthly fees. Comparable in core security-monitoring value proposition but competing on price and flexibility versus SecurTek's professionally installed 48-month contract model.

Direct peers

• Rogers Smart Home Monitoring: Rogers historically offered a telecom-bundled home monitoring product directly competitive with SecurTek's SaskTel-bundled offering. While the legacy service was wound down, Rogers remains a relevant historic peer given the near-identical telecom-distribution-plus-monitoring business model.
• ADT Canada (formerly Reliance Protectron): ADT Canada is a direct competitor offering monitored intrusion, fire, medical, and video surveillance across Canada. Now backed by Securitas/ADT globally, it competes head-to-head with SecurTek in commercial burglary, financial burglary, and residential monitoring with broader national reach including Quebec.
• TELUS SmartHome Security: TELUS SmartHome Security is the closest direct peer to SecurTek — a Canadian telecom-backed residential and SMB monitored security offering with bundled distribution, professional installation, and 24/7 monitoring across all provinces including Quebec. Operates a near-identical business model with the same customer profile (Canadian residential/SMB with broadband bundle).

Broad incumbents

• Johnson Controls (Tyco Security):
• Vivint Smart Home: Vivint is a US-based smart home security incumbent offering professionally installed and monitored intrusion, video, automation, and access control with long-term contracts. Comparable to SecurTek in product/market fit (integrated smart-home + monitoring) though at much larger scale and US-focused.
• Stanley Security (Securitas Technology): Stanley Security / Securitas Technology is a global commercial security incumbent providing intrusion, access control, video, and ULC-listed monitoring across enterprise and SMB. Comparable in commercial/financial monitoring segment where SecurTek's ULC Financial Burglary certification competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/securtekmarket
• YouTubeyoutube.com/user/SaskTelOfficial
• Facebookfacebook.com/securtek
• LinkedInlinkedin.com/company/securtek---a-sasktel-company
• Instagraminstagram.com/SaskTel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SecurTek Monitoring Solutions