NEOS

What NEOS does

NEOS (New England Orthopedic Surgeons) is a private, physician-owned orthopedic surgical practice headquartered in Springfield, Massachusetts, founded in 1973 and operating as the only sub-specialized comprehensive orthopedic surgical practice in Western Massachusetts. The practice employs 101–250 staff across 7+ locations—including clinical offices, five physical therapy sites, and its own ambulatory surgery center (BNEOSC Surgical Center at 50 Wason Ave)—and fields 20+ board-certified or board-eligible orthopedic surgeons, sports medicine physicians, and non-surgical specialists, supported by physician assistants, advanced practice registered nurses, and physical therapists. Subspecialty coverage spans shoulder and elbow, hip, knee, foot and ankle, hand and wrist, spine, sports medicine, fracture and trauma, joint replacement, workers' compensation, and orthotic services.

The core offering is comprehensive musculoskeletal care delivered end-to-end: evaluation, surgical treatment (joint replacement, arthroscopy, fracture/trauma, spine fusion, sports reconstruction), and rehabilitation through on-site physical therapy and the BNEOSC ambulatory surgery center. Clinical and patient-engagement technology is built around the athenahealth patient portal (records, scheduling, billing) and PowerShare for secure medical imaging exchange, with mobile applications on iOS and Android extending patient access, and web analytics/security via Google Analytics and reCAPTCHA. The practice holds BBB accreditation and is a member of the Northeast Orthopaedic Alliance (NOA) regional practice network; the website provides accessibility options (light/contrast/grey modes, font sizing) consistent with ADA awareness.

Revenue mechanics are fee-for-service, billed per visit and per procedure through health insurance plans, with patient responsibility for copays, deductibles, and coinsurance, supplemented by a direct-pay/self-pay portal (patients.healthmedocs.com) for uninsured and underinsured patients. Go-to-market is sales-led and referral-driven: patient acquisition flows through primary care and specialist referrals, sports medicine networks, workers' compensation case managers, emergency department transfers, and direct self-referrals, including a same-day orthopedic urgent care channel for acute injuries. No external funding, venture capital, private equity ownership, acquisitions, or M&A activity is disclosed; ownership is consistent with an independent physician-owned practice.

Name

NEOS

Legal name

New England Orthopedic Surgeons

Website

https://neortho.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

NEOS (New England Orthopedic Surgeons) is a private, physician-owned orthopedic surgical practice operating 7+ clinical, physical therapy, and ambulatory surgery center locations across Western Massachusetts, serving general, sports medicine, and workers' compensation patient populations.

Ownership category

akta.pro rank

Product category

Orthopedic Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Orthopedic Surgery (Operative Orthopedics) (HLAKALAC)

akta.pro secondary industries

Hand & Upper Extremity (HLAKALAF), Foot & Ankle (HLAKALAG), Orthopedic Physical Therapy & Post-Op Rehab (HSADAIAA)

Keywords

• Orthopedic surgical services
• Musculoskeletal care
• Physical therapy services
• Sports medicine treatment
• Joint replacement surgery

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Orthopedic Surgical Services: Revenue generated from surgical procedures including joint replacements (hip, knee, shoulder), arthroscopic surgeries, fracture treatment, spine surgery, foot and ankle surgery, hand and wrist surgery. Billed through insurance or direct pay.
2. Clinical Consultation Services: Office visits and consultations for musculoskeletal conditions, sports medicine, trauma, and workers' compensation cases. Revenue generated per visit through insurance billing or direct pay.
3. Physical Therapy Services: Physical therapy evaluation and treatment services provided at multiple locations. Billed through insurance or direct pay per session.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

NEOS is a comprehensive orthopedic surgical practice delivering diagnosis, surgical treatment, and rehabilitation for musculoskeletal conditions across multiple subspecialties (shoulder/elbow, hip, knee, foot/ankle, hand/wrist, spine, sports medicine, fracture/trauma). The practice provides joint replacement, arthroscopic, spine, and trauma surgery, complemented by on-site physical therapy and an owned ambulatory surgery center, serving patients across Western Massachusetts through insurance billing and direct-pay options.

Product overview

New England Orthopedic Surgeons (NEOS) is a single orthopedic surgical practice offering comprehensive musculoskeletal care through multiple sub-specialty service lines. The practice operates as a unified group with orthopedic surgeons, physician assistants, and physical therapists providing services across 8 locations in Western Massachusetts. The core offering includes surgical treatments organized by body region (shoulder/elbow, hip, knee, foot/ankle, hand/wrist, spine) plus trauma care, with complementary services including physical therapy, sports medicine, joint replacement surgery, and workers' compensation care. NEOS also operates its own ambulatory surgical center (BNEOSC Surgical Center) and provides patient resources including educational videos, a patient portal (athenahealth), and PowerShare for medical imaging. The practice is the only sub-specialized comprehensive orthopedic surgical practice in Western Massachusetts.

Differentiator

Problem solved

Functional benefit

Products and services

• Orthopedic Surgery Services Comprehensive surgical treatment for musculoskeletal conditions ranging from sports injuries to total joint replacement, delivered by sub-specialized orthopedic surgeons. For adult patients seeking surgical intervention.
• Sports Medicine

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Northeast Orthopaedic Alliance (NOA)coreStrategic or Co-development PartnerNEOS is part of the Northeast Orthopaedic Alliance network, a regional orthopedic practice alliance that may provide shared resources, best practices, and collaborative opportunities across member practices.
• Athena HealthcoreTechnology or IntegrationNEOS uses Athena Health's patient portal (29213-1.portal.athenahealth.com) for patient engagement, appointment scheduling, medical records access, and billing services.
• PowerShare (Medical Image Sharing)coreTechnology or IntegrationNEOS uses PowerShare for securely requesting and sharing medical images, allowing the care team to review imaging before patient visits for more efficient consultations and coordinated care.
• Your Practice OnlineminorImplementation/ SI/ Consulting PartnerWebsite development and hosting vendor that built and maintains the NEOS website, including accessibility tools and compliance features.
• ADP Workforce NowminorOthersADP is used for NEOS's careers and recruitment page (workforcenow.adp.com), indicating ADP provides HR/payroll services for the practice's workforce management.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• OrthoCarolina: Large multi-subspecialty orthopedic physician group in the Charlotte region with 100+ physicians, on-site PT, MRI, and ambulatory surgery centers. Directly comparable to NEOS in being a physician-owned, sub-specialized comprehensive orthopedic surgical practice serving a defined regional market.
• Resurgens Orthopaedics: One of the largest orthopedic practices in the U.S., serving the Atlanta metro with 100+ physicians and multiple locations including PT and surgery centers. Directly comparable to NEOS in scale, sub-specialty breadth, and private-practice delivery model.
• OrthoVirginia: Large multi-subspecialty orthopedic group serving Virginia with 100+ physicians, urgent care, PT, and surgery centers. Comparable to NEOS in being a regional, physician-led comprehensive orthopedic surgical practice.
• Rothman Orthopaedic Institute: Multi-subspecialty orthopedic group with 50+ locations across the Northeast/Mid-Atlantic. Comparable to NEOS as a sub-specialized comprehensive orthopedic surgical practice with owned ASCs, physical therapy, and sports medicine service lines.
• Illinois Bone & Joint Institute: Large multi-subspecialty orthopedic group in the Chicago region with 100+ physicians, PT, and ambulatory surgery centers. Closely comparable to NEOS in service line breadth, ownership model, and regional market dominance.
• Beacon Orthopaedics & Sports Medicine: Cincinnati-area multi-subspecialty orthopedic group with PT, imaging, and ASCs. Comparable to NEOS as a physician-owned comprehensive orthopedic practice with integrated ancillary services.
• The Centers for Advanced Orthopaedics: Mid-Atlantic regional orthopedic super-group formed by consolidating independent practices. Directly comparable to NEOS as a sub-specialty, multi-location orthopedic surgical group with on-site PT and physician ownership.
• Twin Cities Orthopedics: Large Minnesota-based orthopedic group with sub-specialty depth, PT, and surgery centers. Comparable to NEOS in service line breadth and private-practice regional dominance model.

Broad incumbents

• Hospital for Special Surgery (HSS): Largest U.S. specialty hospital focused exclusively on orthopedic and rheumatologic care, based in New York. Comparable to NEOS as a leading orthopedic sub-specialty institution and a relevant benchmark for orthopedic sub-specialty depth, though HSS operates at national referral scale rather than regional.

Emerging players

• US Orthopaedic Partners: PE-backed orthopedic platform acquiring regional orthopedic groups across the Southeast. Comparable to NEOS in targeting sub-specialized orthopedic surgical practices and represents a potential acquirer/strategic peer rather than a direct same-market competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NEOSurgeons
• YouTubeyoutube.com/channel/UC1INjSyyK2JiXRK9kKA-Dkw
• Facebookfacebook.com/NEOrtho
• LinkedInlinkedin.com/company/new-england-orthopedic-surgeons-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEOS