Northware
Northware is a Mexican IT consulting firm and Microsoft Solutions Partner that implements Dynamics 365, Azure, and Power Platform for mid-to-large enterprises and SMBs across Mexico, with proprietary SaaS products and a US office in Austin, Texas.
- Company typePrivate
- Founded2003
- HeadquartersApodaca, Mexico
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Northware does
Northware S.A. de C.V. is a Mexican IT consulting firm headquartered in Apodaca, Nuevo León, and operating as a subsidiary of Grupo Open, a domestic IT conglomerate. Founded approximately in 1997, the firm specializes in implementing and supporting the Microsoft enterprise stack, including Microsoft Dynamics 365 (ERP/CRM), Microsoft Azure cloud services, and the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, AI Builder, and Dataverse). It maintains Microsoft Solutions Partner status with Gold-level designation, spanning Business Applications, Data & AI, Digital & App Innovation, Infrastructure, and Modern Work competencies.
The company's offering combines professional services with a small portfolio of proprietary products. Consulting services include implementation, integration, custom software development, business process automation, data and AI solutions, and IT staff augmentation under REPSE compliance. Proprietary products include Uorder (order management), EVAA (customer satisfaction surveys), Openser (ITSM/service management), and Omniser (omnichannel customer interaction). Its customer base spans mid-to-large enterprises and SMBs in Mexico, with active deployments across manufacturing, construction, logistics and customs, retail, and professional services verticals. Operations are supported from four offices: Apodaca (HQ and Monterrey IT Cluster), Mexico City (World Trade Center), and Austin, Texas.
Northware's revenue model is primarily project-based professional services with quote-driven, multi-year implementation contracts and growing subscription revenue from proprietary SaaS products. Go-to-market is consultative, enterprise field sales combined with content marketing (blogs, webinars) and Microsoft partner channel referrals. No revenue, funding, or institutional investor information is publicly disclosed, and the firm remains privately held within the Grupo Open structure.
Northware firmographics
Firmographics- Name
- Northware
- Legal name
- Northware S.A. de C.V.
- Website
- https://northware.mx
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Northware is a Mexican IT consulting firm and Microsoft Solutions Partner that implements Dynamics 365, Azure, and Power Platform for mid-to-large enterprises and SMBs across Mexico, with proprietary SaaS products and a US office in Austin, Texas.
- Ownership category
- akta.pro rank
Northware industry classification
Industry- Product category
- IT Consulting Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Software Publishers (513210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)
Keywords
Where Northware is headquartered
LocationHeadquarters
- HQ city
- Apodaca
- HQ country
- Mexico
- HQ region
- Latin America
Offices4 records
Markets served
Northware business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- IT Consulting Services: Core consulting services for Microsoft technology implementations including Dynamics 365, Azure, and Power Platform. Project-based engagements with implementation, integration, migration, and support services.
- Custom Software Development: Bespoke software development services for enterprise organizations requiring scalable, secure solutions aligned with real business processes.
- Staff Augmentation: Flexible talent provisioning model providing specialized IT professionals for client projects, from individual resources to complete teams, with compliance under REPSE regulations.
- Software Products: Proprietary software products including Uorder (order management), EVAA (satisfaction surveys), Openser (service management/ITSM), and Omniser (omnichannel platform).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Implementation Services |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Northware product offering
Product offeringCore offering
Northware is a Mexican IT consulting and software development firm that implements, integrates, and supports Microsoft enterprise platforms (Dynamics 365, Azure, and Power Platform) for mid-to-large organizations. The company delivers end-to-end services including consulting, implementation, integration, migration, custom software development, business process automation, AI and data solutions, and IT staff augmentation, complemented by proprietary products such as Uorder, EVAA, Openser, and Omniser.
Product overview
Northware is a Mexican IT consulting firm and Microsoft Solutions Partner with over 30 years of experience, operating as part of Grupo Open. The company's offering is organized around Microsoft platforms as the core technology stack, combined with its own proprietary products and consulting services. The portfolio consists of proprietary products (Uorder, EVAA, Openser, Omniser), the Microsoft Dynamics 365 suite (Business Central as the core ERP for SMBs, plus specialized modules for Sales, Marketing, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, and more), the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, AI Builder, and Dataverse), Microsoft Azure cloud services, custom software development, business process automation, AI and data solutions, and IT staffing services. The Microsoft ecosystem products function as interconnected modules within Northware's consulting and implementation practice, while the proprietary products address specific vertical needs in ordering, surveys, service management, and omnichannel communication.
Differentiator
Problem solved
Functional benefit
Brands
- Uorder: Product ordering platform allowing customers to place product orders and businesses to manage shipments through their own means
- EVAA
- Openser
- Omniser
Products and services
- Uorder Proprietary product ordering platform enabling customers to place orders easily while businesses manage shipments through their own logistics channels.
- EVAA - Satisfaction Survey Application Real-time customer satisfaction survey application that sends alerts to smartphones, enabling immediate service improvement for businesses.
- Openser Proprietary service management platform primarily supporting IT Service Management (ITSM) and customer service centers, controlling response times and user satisfaction from initial contact through service closure.
- Omniser Proprietary omnichannel platform centralizing all user interactions across WhatsApp, Facebook, Messenger, Chat, Telegram, Email, Instagram, and phone calls into a single unified interface.
- Microsoft Dynamics 365 Business Central Cloud-based ERP solution for small and medium enterprises centralizing finance, sales, service, and operations with real-time data availability and modular functionality, implemented by Northware.
- Microsoft Dynamics 365 (CRM/ERP Suite) Intelligent business application suite combining CRM and ERP capabilities with AI predictive advantages, connecting data, processes, and teams across modular applications, implemented by Northware.
- Microsoft Azure Cloud Services Enterprise cloud platform providing infrastructure, security, data, productivity, and licensing integration designed and implemented as a strategic, sustainable business platform for Mexican enterprises.
- Custom Software Development Custom enterprise software design and development services for organizations needing to scale, modernize, or integrate critical business systems, including web, mobile, and cross-platform applications.
- Business Process Automation (BPA) Digitization and optimization of operational workflows in sales, finance, operations, and customer service using Power Platform, Dynamics 365 CRM, and RPA tools.
- Robotic Process Automation (RPA) Implementation of bots executing repetitive tasks without human intervention for operational efficiency, delivered as part of the Business Process Automation service line.
- Data and AI Solutions
Quantifiable outcome
- 100% average ROI for data and AI solution customers
- +1 more outcomes
Companies that use Northware
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
Northware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability12 records
Feature4 records
Northware partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- MicrosoftcoreCertified Microsoft Partner with capabilities in Microsoft Dynamics 365, Microsoft Azure, and Power Platform. Northware implements, integrates, and supports Microsoft enterprise solutions as a Solutions Partner. Holds Microsoft Gold Partner status and provides certified consultants for Dynamics 365, Azure, and Power Platform implementations.
- Grupo OpencoreNorthware is part of Grupo Open, a Mexican IT conglomerate with 27+ years of experience in the technology sector. Grupo Open includes Northware, OpenService, PlanNet, and NearContact under a unified corporate structure focused on quality, stability, and continuous innovation.
- OpenServiceminorAssociated company within Grupo Open focused on service management solutions.
- PlanNetminorAssociated company within Grupo Open focused on network and infrastructure services.
- NearContactminorAssociated company within Grupo Open focused on customer contact and communication solutions.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Northware competitors and assessment
Company assessmentDirect peers
- Softtek: Large Mexican-founded IT services and digital transformation firm with similar Microsoft, ERP/CRM, and nearshore offerings. Direct competitor in the Mexican enterprise market across implementation, BPA, and managed services.
- Slalom: Consulting firm with a strong Microsoft practice spanning Dynamics 365, Azure, and Power Platform. Comparable in mid-to-large enterprise transformation engagements and AI/analytics services.
- Avanade: Joint Accenture-Microsoft venture focused on Microsoft Dynamics 365, Azure, and Power Platform services. Direct competitor in Microsoft-led enterprise transformation, especially as it expands across Latin America.
- Hitachi Solutions: Global Microsoft Dynamics 365 and Power Platform consulting partner with multiple Gold competencies. Closely aligned with Northware's Microsoft-first delivery model and enterprise customer base.
- Neoris: Mexico-headquartered global IT consulting and digital services firm with strong Microsoft and SAP practices. Comparable in target customer profile, digital transformation services, and Latin American footprint.
Regional players
- Globant: Latin American-headquartered digital transformation and IT services firm with Microsoft and cloud capabilities. Comparable in regional delivery footprint and enterprise digital services, though broader in non-Microsoft stack.
Emerging players
- Itera: Latin American IT consulting firm with Microsoft and digital transformation offerings. Similar in size and Microsoft-centric delivery model, making it a relevant emerging competitor in the regional market.
Broad incumbents
- Accenture: Global systems integrator with a large Microsoft Business Applications and Azure practice. Competes for the largest Mexican and nearshore enterprise transformation deals and sets pricing benchmarks.
- Cognizant: Global IT services firm with Microsoft and cloud transformation offerings. Competes in Mexican enterprise deals and in nearshore delivery for US clients, with significantly greater scale.
- TCS (Tata Consultancy Services): Global IT services and consulting provider with a significant Microsoft Business Applications practice. Competes for enterprise ERP/CRM, cloud, and digital transformation contracts in Mexico and Latin America.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Northware social profiles
Digital presenceNorthware compliance and trust
Trust signalCompliance6 records
Northware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Northware leadership team
Management profileNumber of profiles
Northware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Northware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Northware
What does Northware do?
Northware is a Mexican IT consulting and software development firm that implements, integrates, and supports Microsoft enterprise platforms (Dynamics 365, Azure, and Power Platform) for mid-to-large organizations. The company delivers end-to-end services including consulting, implementation, integration, migration, custom software development, business process automation, AI and data solutions, and IT staff augmentation, complemented by proprietary products such as Uorder, EVAA, Openser, and Omniser.
Is Northware a public or private company?
Northware is a private company. It is classified as corporate owned and is currently operating.
When was Northware founded?
Northware was founded in 2003. It employs 51 to 100 people.
Where is Northware based?
Northware is headquartered in Apodaca, Mexico, in the Latin America region.
How does Northware make money?
Four revenue lines are on record. IT Consulting Services are the primary driver. The others are custom Software Development, staff Augmentation and software Products.
Who are Northware's main competitors?
Direct peers on record are Softtek, Slalom, Avanade, Hitachi Solutions and Neoris. Globant is listed as a regional player. Itera is listed as an emerging player. Broad incumbents are Accenture, Cognizant and TCS (Tata Consultancy Services).
Does Northware have an API?
No public API is recorded for Northware.
What industry is Northware in?
Northware's product category is IT Consulting Services. Its primary akta.pro industry code is BPAEAGAO, Enterprise Application License Advisory, Vendor Management & Optimization. Its NAICS code is 541512 and its SIC code is 7373.