CareForceMD

What CareForceMD does

CareForceMD, LLC is a Delaware-incorporated private healthcare services company headquartered in Newark, DE, operating a hybrid virtual and physical care platform across Delaware, Maryland, and Pennsylvania with telemedicine available nationwide. The company delivers urgent care, COVID-19 testing and vaccinations, house calls, chronic disease management (diabetes, hypertension), HIV/HCV screening, and insurance-covered remote patient monitoring of vital signs and blood glucose. Its physical footprint is distributed through retail clinics embedded inside ACME and Safeway grocery stores, including dedicated Diabetes Command Centers that consolidate eye exams, blood work, prescriptions, supplies, and remote monitoring enrollment in a single visit.

The technology stack centers on a 24/7 video telemedicine platform (accessible via app and web) integrated with remote patient monitoring and an autonomous AI-based diabetic retinopathy screening capability (IDx-DR, the first FDA-cleared system of its kind) deployed at the point of care in retail settings. The company is HIPAA-bound as an affiliated covered entity. Revenue is generated through a mix of insurance claims processing (including Medicare), cash/credit card payments at published price points ($125 telemedicine visit, $275 house call), and transaction-fee billing for services such as COVID-19 PCR testing processed in partnership with Avero Diagnostics.

CareForceMD targets a horizontally segmented consumer base — general patients seeking convenient non-emergent care, diabetes and hypertension patients needing ongoing management, at-risk patients for HIV/HCV screening, and essential workers needing flexible testing and vaccination access. Distribution leverages grocery retail embeddedness, nationwide telemedicine reach, in-home house calls, school partnerships, and digital channels (website, mobile app, organic social, SEO). Ownership is founder-controlled with no disclosed institutional investors or parent entity.

Name

CareForceMD

Legal name

CareForceMD, LLC

Website

https://careforcemd.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

CareForceMD operates a hybrid urgent care and telemedicine platform serving Delaware, Maryland, and Pennsylvania through retail clinics inside ACME and Safeway grocery stores, house calls, and 24/7 nationwide video telemedicine, with chronic disease programs for diabetes, hypertension, and HIV/HCV screening.

Ownership category

akta.pro rank

Product category

Urgent Care and Telemedicine Healthcare Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

akta.pro secondary industries

Cardiometabolic RPM & Chronic Disease Management (diabetes, hypertension, CHF, obesity) (HLALAFAA), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Telemedicine services
• Urgent care
• Retail clinic healthcare
• Diabetes management
• Remote patient monitoring

Headquarters

HQ city

Newark

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Claims Processing: CareForceMD processes claims through patient insurance for covered services including COVID-19 testing, vaccinations, and medical treatments
2. Cash/ Credit Card Payments: Self-pay patients pay via cash or credit card; house calls at $275 flat rate, telemedicine at $125
3. Transaction Processing Services: Payment processing for healthcare services including copayments and billing collection

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

CareForceMD is a hybrid urgent care and telemedicine provider offering 24/7 video consultations, in-person clinics located inside ACME and Safeway grocery stores, and in-home house call services across Delaware, Maryland, and Pennsylvania. It supplements core urgent care with chronic disease programs for diabetes, hypertension, and HIV/AIDS prevention, plus remote patient monitoring and COVID-19 testing and vaccination. Services are billed through insurance (including Medicare) or via flat self-pay rates.

Product overview

CareForceMD is a telemedicine-based healthcare platform combining virtual care with retail clinic locations. The core platform consists of Video Telemedicine and Urgent Care +Plus services, supplemented by House Call (in-home visits) and Remote Monitoring. Specialty modules include Diabetes Care (encompassing Diabetes Prevention and the Diabetes Command Center), HIV/AIDS Prevention, and Hypertension Management. The company operates clinic locations inside ACME and Safeway grocery stores in Delaware and Pennsylvania, offering both in-person services and nationwide telemedicine. Key differentiators include 24/7 availability, AI-powered diabetic retinopathy screening via IDx-DR, and integration with insurance billing systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care +Plus 24/7 urgent care service for non-emergent conditions accessible at in-store clinic locations and through virtual care, serving patients in Delaware, Maryland, and Pennsylvania.
• House Call In-home urgent care delivered to a patient's residence or workplace, including COVID-19 testing and vaccinations, urgent care visits, and diabetes services, at a flat rate of $275 for self-pay patients.
• Video Telemedicine 24/7 video consultation service enabling clinicians to evaluate, diagnose, and prescribe medications remotely, accessible via smartphone, tablet, laptop, or computer with translator support.
• Diabetes Care Comprehensive diabetes management program including AI-based diabetic retinopathy screening (IDx-DR), hemoglobin A1c testing, kidney function tests, lipid profiles, prescriptions, diabetic supplies, and remote monitoring coaching.
• Diabetes Prevention Preventive program for individuals at risk of diabetes offering screening and preventive care including AI-based autonomous screening for diabetic eye disease.
• Diabetes Command Center One-stop diabetes service inside Safeway and ACME grocery stores providing annual eye exams, blood work, prescriptions, medical evaluation, diabetic supplies, and remote monitoring enrollment.
• Remote Monitoring Insurance-covered chronic disease monitoring service that tracks vital signs and blood glucose daily and communicates real-time trends to clinicians to prevent hospitalization.
• HIV/AIDS Prevention HIV and Hepatitis C screening, consultation, and medical management services including testing for additional sexually transmitted diseases via discreet video consultations.
• Hypertension Management Hypertension management program including kidney function tests, lipid profiles, medication prescriptions, and coaching for home monitoring to reduce risk of stroke and heart disease.
• COVID-19 Testing COVID-19 PCR testing service using a genetic-based gold standard test with up to 99% accuracy and 2-3 day turnaround, available at clinic locations and via telemedicine.
• COVID-19 Vaccination COVID-19 vaccination service with waiting list registration, currently awaiting shipment from the State of Delaware.

Quantifiable outcome

• COVID-19 PCR test accuracy up to 99%
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Albertson's PharmacistminorStrategic or Co-development PartnerCareForceMD works closely with Albertson's pharmacists to provide HIV/AIDS and Hepatitis C screening and medical management services for patients at risk or living with these conditions.
• ACME Grocery StorescoreChannel Partner/ Reseller/ DistributorCareForceMD operates retail urgent care clinics inside ACME grocery store locations, providing convenient one-stop healthcare services including testing, vaccinations, and urgent care while patients shop. Extended testing like blood work, EKGs, and urine testing available.
• Safeway Grocery StorescoreChannel Partner/ Reseller/ DistributorCareForceMD operates Diabetes Command Centers inside Safeway grocery stores, providing comprehensive diabetes care including eye exams, blood work, prescriptions, diabetic supplies, and remote monitoring enrollment in one convenient location.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• K Health: AI-driven virtual primary care platform for urgent and chronic conditions, overlapping with CareForceMD's AI-enabled telehealth and hypertension/diabetes management offerings.
• Forward: Tech-forward primary care provider combining AI-driven diagnostics with in-person and virtual visits, comparable to CareForceMD's use of AI-based screening (IDx-DR) within a chronic and preventive care model.
• Hims & Hers Health: Direct-to-consumer virtual care platform covering urgent and chronic conditions via asynchronous and synchronous visits, comparable in GTM motion to CareForceMD's cash-pay telemedicine channel.

Broad incumbents

• One Medical (Amazon): Hybrid primary care model combining physical clinics with 24/7 virtual care, closely analogous to CareForceMD's blend of in-store retail clinics and on-demand telemedicine.
• Oak Street Health (CVS Health): Value-based primary care provider focused on Medicare beneficiaries with chronic conditions, directly comparable to CareForceMD's Medicare-covered diabetes, hypertension, and RPM programs.
• Amwell: Enterprise telehealth platform with urgent care, behavioral health, and chronic care modules serving health systems and payers, comparable to CareForceMD's provider-integrated virtual care stack.
• Teladoc Health: Largest U.S. virtual care platform offering 24/7 telehealth visits plus chronic condition management, directly overlapping with CareForceMD's Video Telemedicine and Remote Monitoring products but at national scale.
• Included Health (formerly Doctor On Demand): Virtual primary care and urgent care platform with integrated chronic care navigation, comparable to CareForceMD's combination of on-demand video visits and chronic disease management.

Direct peers

• MinuteClinic (CVS Health): Operates retail-based walk-in medical clinics inside CVS Pharmacy locations, directly comparable to CareForceMD's ACME/Safeway in-store clinic model with similar urgent care and chronic condition service offerings.
• VillageMD (Walgreens): Operates primary care clinics co-located with Walgreens pharmacies with a focus on chronic disease management, mirroring CareForceMD's grocery-anchored Diabetes Command Center and chronic care strategy.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareForceMD