What Hendersonville Utility District does

Hendersonville Utility District (HUD) is a municipal water and wastewater utility established in 1948 and headquartered at 125 Indian Lake Road, Hendersonville, Tennessee. The district serves more than 14,000 homes and businesses throughout the greater Hendersonville area, providing potable water from a membrane filtration treatment plant with 10 million gallons per day of capacity — recognized by ACEC Tennessee's 2015 Grand Award as the most technologically advanced water treatment facility in the state — while current daily usage runs below 5 MGD. Wastewater is collected through district-owned infrastructure and transferred via a cooperative arrangement to Metro Nashville's wastewater treatment facilities, avoiding capital duplication of treatment assets.

HUD generates revenue primarily through usage-based monthly water and sewer bills to residential and commercial customers, with current water rates of $4.77 per 1,000 gallons (minimum $11.50) and sewer rates of $5.97 per 1,000 gallons (minimum $14.00). A scheduled rate adjustment effective July 1, 2026 will raise these to $4.90 and $6.15 per 1,000 gallons respectively. The district also provides billing services for White House Utility District sewer customers at a premium rate of $7.35 per 1,000 gallons ($7.45 from July 2026). Customer-facing operations run through the WaterSmart online portal, phone payments, and a 5:30 AM–9:00 PM daily payment kiosk, supported by an annual Consumer Confidence Report.

The district is a government state entity under Tennessee law, governed by a three-member Board of Commissioners appointed by the Sumner County Executive (Ronald E. Flowers, President; T. Gregory Miller, Treasurer; Jamie McMurry, Secretary). It is not a private or investable company — it has no parent, no subsidiaries, no funding rounds, and no equity holders. Operational compliance covers EPA Safe Drinking Water Act standards, Tennessee Department of Environment and Conservation requirements, USDA Rural Utilities Service non-discrimination, and Tennessee 811 underground utility locating obligations.

Name

Hendersonville Utility District

Legal name

Hendersonville Utility District

Website

https://hendutil.net

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

Hendersonville Utility District is a Tennessee municipal water and wastewater utility, established in 1948, serving more than 14,000 homes and businesses in the greater Hendersonville area from a 10 MGD membrane filtration plant, with wastewater transferred to Metro Nashville for treatment.

Ownership category

akta.pro rank

Headquarters

HQ city

Hendersonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D

Revenue model

1. Water Service: Revenue generated from providing potable water to residential and commercial customers. Customers are billed based on water consumption measured in gallons, with minimum bills applying.
2. Wastewater/Sewer Service: Revenue from sanitary sewer services including collection and transfer to Metro Nashville's wastewater treatment facilities. Also includes billing services for White House Utility District sewer customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Hendersonville Utility District provides potable water distribution and sanitary sewer collection services to more than 14,000 homes and businesses in the greater Hendersonville, Tennessee area. Water is treated at a state-of-the-art membrane filter plant with 10 MGD capacity, and wastewater is collected through district-maintained systems and transferred to Metro Nashville's wastewater treatment facilities. The district also provides billing services for White House Utility District sewer customers.

Product overview

Hendersonville Utility District operates as a municipal water and wastewater utility providing core water distribution and sewer collection services. The utility's primary offerings include drinking water service from a membrane filter treatment plant (10 MGD capacity), wastewater collection transferred to Metro Nashville for treatment, and the WaterSmart customer portal for account management and payments. Supporting services include water quality reporting (CCR), cross-connection control, lead service line inventory, and scheduled rate structures. The utility serves approximately 14,000 homes and businesses in the Hendersonville, Tennessee area, having been established in 1948.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Service Potable drinking water service provided to residential and commercial customers within HUD's service territory. Water is treated at the membrane filter plant with 10 MGD capacity and delivered through the district's distribution system.
• Wastewater/Sewer Service Sanitary sewer collection service including wastewater grinder pump systems for residential customers, with collected wastewater transferred to Metro Nashville's wastewater treatment facilities under a cooperative arrangement.

Quantifiable outcome

• Membrane filter plant with 10 MGD capacity while current daily usage is less than 5 MGD, providing ample capacity for future growth

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Metro Nashville Wastewater TreatmentcoreStrategic or Co-development PartnerHendersonville Utility District transfers wastewater to Metro Nashville's wastewater treatment facilities through a cooperative arrangement. This partnership provides Hendersonville customers with efficient operational management without unnecessary duplication of wastewater treatment services.
• White House Utility DistrictcoreChannel Partner/ Reseller/ DistributorHUD provides billing services for White House Utility District sewer customers. Sewer rates for WHUD customers billed by HUD are $7.35 per 1,000 gallons (minimum $16.75), increasing to $7.45 per 1,000 gallons on July 1, 2026.
• Goodlettsville, Millersville, RidgetopminorStrategic or Co-development PartnerHendersonville Utility District Board of Commissioners is working cooperatively with these neighboring municipalities on issues of watershed management, reflecting a regional approach to urban growth management.
• American Public Works AssociationminorOthersProfessional association membership providing resources and best practices for public works and utility management.
• Tennessee Association of Utility Districts (TAUD)minorOthersState association membership providing advocacy and resources for Tennessee utility districts.
• Tennessee 811 (TN One Call)minorOthersUnderground utility locating service required by Tennessee state law (TCA 65-31) to prevent damage to underground infrastructure during excavation.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Consolidated Utility District of Rutherford County: Tennessee utility district providing water and sewer service in Rutherford County (Murfreesboro area). Direct comparable — adjacent to HUD's growth corridor with similar size, customer base, and operational model.
• Harpeth Valley Utility District: Tennessee utility district providing water and wastewater service in the southwestern Nashville suburbs (Davidson/Williamson counties). Comparable size, structure, and Tennessee Code framework as HUD.
• White House Utility District: Tennessee municipal utility district providing water and wastewater services in Sumner/Northwest Wilson County. Directly comparable: HUD already performs billing services for WHUD's sewer customers, and they operate within the same regulatory framework (TAUD/Tennessee Code).
• West Wilson Utility District: Tennessee utility district serving Wilson and portions of Davidson County with water and wastewater services. Direct comparable as a small-to-mid Tennessee utility district serving suburban Nashville growth corridors.
• Duck River Utility Commission: Tennessee utility district serving the Manchester/Tullahoma area with water and wastewater. Comparable small Tennessee utility district under the same Tennessee Code regulatory framework.
• Cleveland Utilities: Tennessee municipal utility providing electric, water, and wastewater services to Cleveland/Bradley County. Comparable as a multi-service Tennessee municipal utility with similar governance and rate structure.

Broad incumbents

• Tennessee American Water: Investor-owned water and wastewater utility subsidiary of American Water serving parts of Tennessee. Comparable water/wastewater operator in the same state with overlapping regulated utility business model.
• Knoxville Utilities Board (KUB): Large multi-utility provider (electric, gas, water, wastewater) serving Knoxville and Knox County, TN. Comparable as a Tennessee governmental utility board under similar state oversight but at significantly larger scale.

Regional players

• Metro Nashville Water Services: Major metropolitan water and wastewater utility serving Nashville-Davidson County. Comparable as a Tennessee water/wastewater operator and is HUD's actual wastewater treatment partner via interlocal agreement.
• Sullivan County Water & Wastewater Authority: Regional water/wastewater authority in upper East Tennessee. Comparable Tennessee water/wastewater operator with similar municipal-utility structure and regional service model.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hendersonville Utility District