ServiceHub

Name

ServiceHub

Legal name

ServiceHub Corporation

Website

https://servicehub.net

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Healthcare Interpreter Scheduling Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

API Management & Developer Portals for Health Data (HLACABAD)

akta.pro secondary industry

IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Interpreter scheduling software
• Healthcare workflow management
• EMR integration solutions
• Language services platform
• HIPAA-compliant scheduling

Headquarters

HQ city

Cupertino

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Platform Subscription: SaaS-based interpreter scheduling software platform sold to healthcare facilities. Sales process involves consultation call to determine solution fit and implementation scope.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

ServiceHub® is a SaaS software platform that automatically assigns interpreters to patient appointments in healthcare facilities, integrating with major EMR systems (Epic, Oracle Health, MEDITECH). It streamlines scheduling, real-time coordination, and compliance documentation for language services departments, serving everything from enterprise hospitals to local clinics.

Product overview

ServiceHub offers a single unified software platform for healthcare interpreter scheduling and management. The ServiceHub® platform automates the assignment of interpreters to patient appointments, providing real-time updates on interpreter acceptance, completion, and availability. The platform integrates with EMR systems and includes features for pre-scheduling, workflow customization, compliance tracking, and staff coordination across in-person, video, audio, and tele-health visits.

Differentiator

Problem solved

Functional benefit

Products and services

• ServiceHub® A software platform that automatically assigns interpreters to patient appointments in healthcare facilities, integrating with EMR systems including Epic, Oracle Health, and MEDITECH to streamline scheduling, coordination, real-time status tracking, and compliance documentation for language services departments. Built for enterprise hospitals to local clinics serving non-English-speaking patients.

Quantifiable outcome

• 2.5M+ encounters processed annually
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature12 records

Partnerships

Three partnerships are on record, tiered core.

• Epic Systems CorporationcoreTechnology or IntegrationServiceHub integrates with Epic EMR system, one of the major EMR platforms in healthcare. Epic is a registered trademark of Epic Systems Corporation. The integration allows for seamless interpreter scheduling within the Epic workflow.
• Oracle HealthcoreTechnology or IntegrationServiceHub integrates with Oracle EMR system, enabling interoperability with Oracle Health platforms for healthcare interpreter scheduling.
• MEDITECHcoreTechnology or IntegrationServiceHub integrates with MEDITECH EMR system, providing another major healthcare platform integration for interpreter scheduling capabilities.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• LanguageLine Solutions: LanguageLine is the largest US interpretation services provider, offering phone, video, and on-site interpretation alongside proprietary scheduling and dispatch technology. It is comparable to ServiceHub because it serves the same hospital buyer and overlaps on the scheduling/coordination layer that ServiceHub specializes in.
• AMN Healthcare Language Services: AMN Healthcare operates a large healthcare workforce and language services division with proprietary scheduling technology serving hospital systems. Comparable to ServiceHub as a broader incumbent in healthcare interpretation with overlapping scheduling and dispatch functionality.
• symplr: symplr is a healthcare operations platform with workforce, credentialing, and scheduling modules sold into the same hospital buyer ServiceHub targets. It is a broad incumbent comparison because it competes for healthcare operations budget and could expand into language services scheduling from a position of scale.

Direct peers

• CyraCom: CyraCom provides healthcare-focused interpretation services (phone, video, on-site) with its own scheduling and assignment technology for hospital systems. It competes directly with ServiceHub for the same healthcare language services buyer, with overlap on automated assignment and EMR-integrated workflows.
• Certified Languages International: Certified Languages International provides healthcare interpretation services with proprietary scheduling and dispatch capabilities serving hospitals and clinics. It overlaps with ServiceHub on the buyer, the workflow, and the EMR-integrated coordination layer.
• InDemand Interpreting: InDemand Interpreting is a healthcare-specialized video interpretation provider with built-in scheduling and workflow tools that integrate with EHR systems. It is a direct competitor because it sells to the same hospital and clinic customers and addresses the same no-show and coordination pain points.
• Voyce (Universal Language Service): Voyce provides on-demand video interpretation with platform-based scheduling tailored to healthcare providers. Comparable to ServiceHub because it sells into the same hospital and clinic segment and offers overlapping scheduling, dispatch, and EMR-integration workflows.
• Propio Language Services: Propio provides phone, video, and on-site healthcare interpretation with proprietary scheduling technology for hospital systems. It competes with ServiceHub for the same hospital and clinic customers and addresses overlapping no-show and coordination pain points.
• Martti (by Equiti): Martti provides video medical interpretation with platform-based scheduling and integration features for hospitals and clinics. It is comparable to ServiceHub because it targets the same healthcare language services buyer and overlaps on automated assignment and EMR-aligned workflows.

Emerging players

• Boostlingo: Boostlingo offers an LSP-side interpretation management and scheduling platform serving language service providers and some healthcare customers. Comparable to ServiceHub because it addresses similar scheduling, assignment, and coordination workflows, though it is more LSP-centric than ServiceHub's healthcare-vertical focus.

Market position

Strengths2 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/servicehub
• LinkedInlinkedin.com/company/servicehub

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceHub