What JVS-Mairistem does

JVS-Mairistem is a French software publisher founded in 1983 and headquartered in Saint-Martin-sur-le-Pré, operating as the main municipal management brand under Groupe JVS. The company publishes a comprehensive suite of web-based management software for French municipalities, intercommunalities (EPCI), public establishments, water services, and unions, organized around two flagship subscription packages — Horizon Infinity for villages and small communes, and Millésime Infinity for medium-sized communes and cities — with additional à la carte modules covering finance, HR, civil status, citizen relations, water/sanitation, cemeteries, technical interventions, and cybersecurity. The technical architecture relies on a sovereign cloud infrastructure designed for public establishments, full-web delivery (no installation), modular interoperability between products, and API integration with citizen-facing apps and the FranceConnect identity layer; the company also operates the wholly-owned Citopia subsidiary for citizen relationship management.

The business model combines recurring SaaS subscriptions (Infinity packages, BetterStreet tiers) with one-time licenses, freemium acquisition (BetterStreet Starter), professional services (SOS Secr\u00e9taire outsourced secretariat, training, consulting/audit), managed services (cybersecurity maintenance contracts), and an e-commerce storefront for add-ons. Go-to-market runs through direct enterprise field sales with dedicated account managers for larger municipalities, a network of regional agencies and partners across France for mid-market coverage, inside sales driven by website demo requests, and demand-generation activities including content marketing, the Club Mairistem user community, and webinars timed to the 2026 municipal election cycle. The company serves 15,000+ collectivités with a 30-person customer assistance team, while no external funding rounds have been disclosed and revenue is not publicly reported.

Name

JVS-Mairistem

Legal name

JVS-Mairistem

Website

https://jvs-mairistem.fr

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Municipal Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Infrastructure Planning, Capital Programs & Project Delivery Offices (PMOs) (BPAIALAJ)

akta.pro secondary industry

Construction Management & Delivery (EPCM/CMAR/Design-Build Oversight) (EUANALAE)

Keywords

• Municipal management software
• Public sector software
• Citizen portal solutions
• Local government SaaS
• Civil registry software

Headquarters

HQ city

Saint-martin-sur-le-pré

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software subscriptions (Cloud/SaaS): Recurring subscription revenue from cloud-hosted municipal management software. Includes automatic updates, maintenance via live update, and access to the software library.
2. À la carte software sales: Individual software modules can be purchased separately, allowing municipalities to customize their solution based on specific needs.
3. BetterStreet tiers: Tiered pricing model including free Starter version (freemium), Essentiel (entry paid tier), Standard (popular tier), and Expert (premium tier) for technical intervention management.
4. Professional services: Revenue from training, consulting/audit, and managed services including SOS Secrétaire (outsourced secretariat) and prestations en régie (on-site administrative outsourcing).
5. Maintenance contracts: Maintenance and support contracts for hardware (PCs, laptops, servers) as part of cybersecurity offerings.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

JVS-Mairistem publishes and sells a modular suite of municipal management software covering finance, HR, civil registry, citizen services, internal organization, water/sanitation, and territory management. It targets French town halls, inter-municipal authorities, unions, and water services of all sizes, delivered via sovereign cloud hosting with bundled Infinity subscriptions (Horizon for small communes, Millésime for medium communes) and à la carte module licensing.

Product overview

JVS-Mairistem offers a comprehensive software suite for municipal management serving over 15,000 local authorities across France with 40+ years of expertise. The portfolio operates as a platform-plus-modules architecture with two primary subscription tiers (Horizon Infinity for small communes, Millésime Infinity for medium municipalities) that bundle essential applications. The core product families span Finance (accounting, budgeting, debt management, public procurement, subsidies, financial forecasting, dashboards), Human Resources (payroll, employee portal, digital vault, time management, absences, mission expenses, career management), Population/Civil Registry (elections, civil status, population management, multi-billing, administrative forms, act digitization, census), Citizen Services (Mon Espace Citoyen portal, GRC 360 request management, Rendez-vous Online, mobile apps, family portals, citizen communication, participatory democracy), Internal Organization (iXChange2 suite, Dialogue Élus, electronic signatures, ACTES/HELIOS transmission, professional messaging, document management, remote work), Water & Sanitation (Omega module for billing, interventions, online agency), and Territory Management (BetterStreet for technical interventions and asset management, Améthyste for cemeteries, Cassis for cadastre, municipal hall/sports facility booking). Supporting infrastructure includes sovereign cloud hosting (Cloud Souverain), Box myCloud appliance, and comprehensive services including consulting, externalized secretariat (SOS Secrétaire), training, and community programs (Club Mairistem).

Differentiator

Problem solved

Functional benefit

Products and services

• Horizon Infinity All-in-one annual subscription package combining essential municipal management applications for secretaries of villages and small communes, covering core functions such as accounting, civil status, population management, citizen requests, and simplified HR in a single affordable bundle.
• Millésime Infinity Expert software suite available for medium-sized communes and cities, providing comprehensive tools across all municipal services (finance, HR, citizen relations, territory management, technical services) with greater functionality depth than Horizon.
• BetterStreet Technical interventions and asset management software for municipal technical services, enabling centralization of citizen reports, intervention planning, team and equipment management, asset maintenance, and traceability. Offered in four tiers: Starter (free), Essentiel, Standard, and Expert.
• Omega (Eau & Assainissement) Water and sanitation management module covering billing and customer relations, intervention and mobility management, online subscriber agency, stock management, and operational data dashboards for water authorities.
• Améthyste Cemetery management software with integrated regulatory assistant for managing cemetery plots, abandoned concession procedures, interactive mapping, administrative document templates, and a public consultation portal for citizens.
• Cassis Cadastral data management solution providing municipalities with tools to exploit and manage their cadastral data for precise urban planning and resource allocation.
• iXChange2 All-in-one administrative management suite covering drafting of administrative acts, electronic convocation and session management for elected officials, intercommunal document delivery, electronic signature and document approval, ACTES and HELIOS tele-transmission, and collaborative professional messaging.
• Dialogue Élus Digital suite for municipal elected officials providing tools for convocation management, session organization, and intercommunal document sharing.
• Mon Espace Citoyen Online citizen portal aggregating all municipal services in a single platform, enabling 24/7 access to administrative procedures, service requests, appointment booking, family services, and real-time request status tracking with FranceConnect authentication.
• GRC 360 Citizen request management platform with multi-channel centralization, automated processing workflows, real-time communication with citizens, performance dashboards, and API integration capabilities.
• Enfance 360 Comprehensive childhood services management platform with unified parent portal, mobile app for educational teams, and fully dematerialized administrative processes for childcare services.
• Mon Espace Famille Simplified and modern family portal centralizing all childhood services including childcare registration, invoicing, and communication between families and municipal services.
• Rendez-vous Online Online appointment scheduling solution allowing citizens to view available time slots in real-time and book appointments 24/7, with a national mutualized platform for all subscribing communes.
• Cloud Souverain JVS-Mairistem Sovereign cloud hosting infrastructure designed for public establishments, providing secure data storage, automatic software updates, real-time data synchronization across services, and Open Data compliance capabilities.
• Cybersécurité (Sauvegarde, Antivirus, Audit, Consoles) Cybersecurity solutions including backup services, antivirus protection, security audits, and security consoles for daily supervision, along with maintenance contracts for computers, laptops, and servers.
• SOS Secrétaire Externalized secretariat service maintaining operational continuity for local authorities experiencing staffing shortages.

Quantifiable outcome

• 82% of BetterStreet clients recommend the software (based on Sept-Oct 2022 satisfaction survey)
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• Groupe JVScoreOthersGroupe JVS is the parent company of JVS-Mairistem. The group has 40+ years of experience serving territorial communities with specialized software lines, support services, and continuous innovation capabilities. JVS-Mairistem operates as the main municipal software brand under the Groupe JVS umbrella.
• Citopia (Groupe JVS subsidiary)coreStrategic or Co-development PartnerCitopia is a subsidiary of Groupe JVS specializing in citizen relationship management solutions. Offers GRC360 citizen request management, Mon Espace Citoyen citizen portal, Rendez-vous Online appointment booking, PanneauPocket info/alerts app, and Attractive City custom mobile app. Deeply integrated product ecosystem with shared development and go-to-market.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Berger-Levrault: French software publisher specializing in management solutions for local authorities, public administrations, and municipalities. Direct competitor in finance, HR, civil status, and citizen services for French territorial communities—most comparable peer by product breadth and target customer.
• Cosoluce: French software vendor specializing in financial management, HR, and administration for municipalities and EPCI. Competes in the same mid-market commune segment with comparable product positioning.
• CIRIL GROUP: French software publisher serving local governments and public sector entities with finance, HR, civil registry, and citizen engagement software. Headquartered near Lyon, competes head-to-head in the same municipal software market as JVS-Mairistem.
• Arpège: French software publisher focused on civil status, elections, cemeteries, and population management for local authorities. Direct peer in adjacent niche modules (e.g., Améthyste cemetery management competes with Arpège's offerings).
• Atol Conseils & Développements: French software vendor with a dedicated public sector practice serving municipalities and EPCI with finance, HR, and citizen services. Comparable mid-sized peer with overlapping target customers.

Emerging players

• Docaposte: Digital services subsidiary of La Poste group, building out trusted/sovereign digital identity, electronic signature, and citizen-facing public services in France. Emerging competitor/partner in the sovereign cloud and citizen portal spaces where JVS-Mairistem also operates.
• SPL Xdemat: Public-sector semi-public company providing tele-transmission (ACTES), electronic signature, and document workflows to French municipalities. Partial overlap with JVS-Mairistem's internal organization (iXChange2) and ACTES/HELIOS modules.

Broad incumbents

• Inetum: Major French-origin IT services group serving public sector clients with software, integration, and consulting. Broader portfolio than JVS-Mairistem but directly competes in French municipal digital transformation tenders.
• Capgemini: Global consulting and IT services leader with a dedicated French public sector practice. Competes for large-scale municipal, departmental, and national government modernization projects adjacent to JVS-Mairistem's addressable market.
• Sopra Steria: Large European IT services and software group with a substantial French public sector practice, including municipal and intercommunal software deployments. Competes for larger EPCI and department-level contracts that JVS-Mairistem also targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/JVSMairistem
• YouTubeyoutube.com/@Mairistem_by_JVS
• Facebookfacebook.com/jvsmairistem
• LinkedInfr.linkedin.com/company/groupe-jvs

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JVS-Mairistem