Astacio Plumbing & Hvac

What Astacio Plumbing & Hvac does

Astacio Heating, Cooling, Plumbing & Electrical (operating as Astacio Plumbing & HVAC) is a family-owned, multi-trade residential home services company founded in 2004 and headquartered at 70 Fort Point Street, Norwalk, Connecticut. The company provides bundled HVAC (cooling, heating, heat pumps, boilers, oil-to-gas conversion), plumbing (installation, repair, water heaters, gas lines, repiping), electrical (panels, generators, EV chargers, surge protection), and indoor air quality services to individual homeowners across Lower Fairfield County CT, Westchester County NY, Northern Massachusetts, and Southern New Hampshire. A second office in White Plains, NY supports the Westchester market. Astacio operates a direct-to-consumer model with 24/7 emergency dispatch, same-day service availability, and fully stocked service vehicles that complete 93% of repairs on first visit, supported by certified and licensed technicians holding NATE certifications and state trade licenses in CT and NY.

The business is built on three revenue streams: one-time service fees (diagnostic and tune-up services priced at $49-$229), installation services (HVAC systems typically $5,000-$10,000, with monthly financing options starting at $50-$150/month), and recurring maintenance plans offering no-breakdown guarantees. The company holds a Lennox Circle of Excellence dealer partnership, is a Rheem, Nest Pro Elite, and Unico Systems authorized dealer, maintains BBB A+ accreditation, and won the 2025 Talk Awards for Service Excellence. The technology stack is industry-standard residential HVAC/plumbing/electrical equipment rather than proprietary platforms. Astacio remains a privately held, family-owned business with no disclosed funding rounds, acquisitions, parent company, or institutional investors, and operates 11-50 employees across its two locations.

Name

Astacio Plumbing & Hvac

Legal name

Astacio Heating, Cooling, Plumbing & Electrical

Website

https://astacioplumbing.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Astacio Heating, Cooling, Plumbing & Electrical is a family-owned home services company providing HVAC, plumbing, electrical, and indoor air quality installation, repair, and maintenance to residential customers across Connecticut, New York, Massachusetts, and New Hampshire.

Ownership category

akta.pro rank

Product category

Residential HVAC, Plumbing, and Electrical Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Electrical Work (1731)

akta.pro industry

PRIMARYHSAOAGAA

Residential HVAC System Installation (Furnace/AC/Heat Pump)

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Installation & Replacement

SECONDARYHSAOAAAA

Residential Plumbing Fixture Installation & Repair

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYHSAOAFAN

Lighting Fixture Relocation & New Wiring for Fixtures

Home & Personal Services/Plumbing, Electrical & HVAC Services/Lighting, Ceiling Fan & Fixture Installation

SECONDARYHSAOAHAD

Heat Pump Repair & Maintenance

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Repair, Maintenance & Tune-Ups

Keywords

• Residential HVAC services
• Plumbing installation repair
• Electrical contracting services
• Home heating cooling
• Indoor air quality solutions

Headquarters

HQ city

Norwalk

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Service Fees: One-time diagnostic and service call fees for repair and maintenance services including A/C tune-ups, heating system diagnostics, plumbing repairs, and boiler services. Customers pay upfront per service with same-day availability.
2. Installation Services: Revenue from installing new HVAC systems, furnaces, boilers, heat pumps, water heaters, plumbing fixtures, and electrical systems. Typically ranges from $5,000 to $10,000 for full HVAC systems with flexible financing options available.
3. Maintenance Plans: Annual maintenance programs offering preventative care for HVAC, plumbing, and electrical systems with priority scheduling and no-breakdown guarantees. Provides recurring revenue through subscription-like maintenance agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Astacio Heating, Cooling, Plumbing & Electrical is a family-owned home services company that installs, repairs, and maintains residential HVAC (cooling, heating, boilers, heat pumps, mini-splits, smart thermostats), plumbing (repairs, repiping, water heaters, sump pumps, gas lines), and electrical (panels, generators, EV chargers, surge protection) systems. It also offers 24/7 emergency service, indoor air quality solutions, and annual maintenance plans, primarily serving homeowners in Lower Fairfield County CT, Westchester County NY, Massachusetts, and Southern New Hampshire.

Product overview

Astacio Heating, Cooling, Plumbing & Electrical operates as a bundled home services provider offering integrated HVAC (heating and cooling), plumbing, and electrical services as a unified offering. The core service portfolio includes Cooling Services (A/C installation, maintenance, repair, mini-splits, smart thermostats), Heating Services (furnace, boiler, heat pump installation and repair, oil-to-gas conversion), Plumbing Services (installation, repair, inspections, water heaters, sump pumps, gas lines), Indoor Air Quality solutions, and Electrical Services (installation, repair, generators, EV chargers). These services are supported by add-on offerings including 24/7 Emergency Services, Maintenance Plans, and Financing Options. The company serves residential customers across Fairfield County, CT, Westchester County, NY, and expanded into Massachusetts and Southern New Hampshire.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services Air conditioning installation, maintenance, and repair services for residential customers, including central A/C units and ductless mini-split systems.
• Heating Services Heating system installation, maintenance, and repair for residential customers, including furnaces, boilers, heat pumps, and oil-to-gas conversion services.
• Plumbing Services Comprehensive residential plumbing services including installation, maintenance, repair, inspections, repiping, water heaters (tank and tankless), sump pumps, gas lines, and kitchen plumbing.
• Electrical Services Residential electrical installation, repair, and upgrades including generators, lighting, ceiling fans, switches and outlets, surge protection, smoke and CO detectors, circuit breakers, and EV car chargers.
• Indoor Air Quality Services
• 24/7 Emergency Services Round-the-clock emergency plumbing, heating, cooling, and electrical services for urgent residential repairs, with live answering service.
• Annual Maintenance Plans Recurring annual maintenance programs for HVAC, plumbing, and electrical systems offering preventative care, priority scheduling, and no-breakdown guarantees.
• Financing Options Flexible monthly financing plans and payment options for heating, cooling, plumbing, and electrical installations and repairs, with terms starting at $50/month.
• Ductless Mini-Split Systems
• Oil to Gas Conversion Professional conversion services from oil heating to natural gas systems for residential customers, including removal of old oil tanks and new gas line installation.
• Smart Thermostat Installation Professional installation of smart thermostats from brands including Nest, Ecobee, and Honeywell, with Wi-Fi connectivity and remote access capabilities.

Quantifiable outcome

• 93% of repairs completed on first visit
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• LennoxcoreChannel Partner/ Reseller/ DistributorLennox Circle of Excellence partner. Authorized dealer for Lennox HVAC equipment including furnaces, air conditioners, and heat pumps. Provides access to premium equipment lines and manufacturer support.
• RheemcoreChannel Partner/ Reseller/ DistributorPartner for water heaters and heating solutions. Authorized dealer providing Rheem products to residential customers.
• NestminorChannel Partner/ Reseller/ DistributorNest Pro Elite partner for smart thermostat and smart home device installations. Certified to install Nest products.
• Unico SystemminorChannel Partner/ Reseller/ DistributorAuthorized dealer for Unico System products, offering compact HVAC solutions for homes with limited ductwork.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• HomeServe USA: National home repair and maintenance plan provider offering HVAC, plumbing, and electrical service contracts through utility and municipal partnerships. Comparable as a scaled recurring-revenue home services platform that competes for the same maintenance-plan wallet.
• Roto-Rooter: National plumbing and drain services franchise with a heavy Northeast presence. While primarily plumbing-focused, it competes head-to-head for Astacio's plumbing service calls and emergency work, and offers a benchmark for scaled, multi-state home service operations.
• ARS / Rescue Rooter: Large multi-state HVAC, plumbing, and electrical services operator (owned by American Residential Properties). A direct multi-trade peer at greater scale, providing a benchmark for what a regional roll-up of Astacio-style operators could look like.

Emerging players

• Cool Blew HVAC: Growing regional residential HVAC and plumbing provider in the Western U.S. with a similar multi-trade, multi-channel (maintenance plans, financing) playbook. Useful as a comparable for what scaled execution of Astacio's model could look like in adjacent regions.

Direct peers

• Petro Home Services: Regional multi-trade home services provider in the Northeastern U.S. offering HVAC, plumbing, and electrical to residential customers. Directly comparable to Astacio in scope of services, residential-only focus, and regional operating model.
• Mister Sparky Electric: National residential electrical services franchise with on-time guarantees and strong local presence in CT/NY. Directly comparable for Astacio's electrical services line, including panel upgrades, EV chargers, and generators.
• Benjamin Franklin Plumbing: National plumbing franchise with strong Northeast franchisee presence, offering on-time guarantees and 24/7 service. Directly comparable on residential plumbing positioning, brand promise, and dispatch-driven service model.

Others

• Lennox (Dealer Network): Astacio's Circle of Excellence status with Lennox makes the broader Lennox dealer network a structural peer set; other elite dealers compete for the same premium residential install jobs and enjoy similar co-marketing benefits.

Regional players

• Local HVAC & Plumbing (CT/NY): Numerous independent local HVAC and plumbing contractors across Fairfield County, Westchester, and Southern New England compete with Astacio for residential service calls. Examples include Comfortology, HARP Home Services, and Yellowstone Local — small, owner-operated contractors similar in scale to Astacio.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Astacio-Plumbing-Hvac-208396622542854

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Astacio Plumbing & Hvac